Sobre UpKeep
Un CMMS basado en la nube que optimiza la orden de trabajo y la administración de las instalaciones. Crea proyectos, asigna órdenes de trabajo y administra activos.
Loved being able to just jump right in and create work orders. Keeping track of time and material cost was very helpful.
Requester's sometimes log out of it and forget what their password is.
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Filtrar opiniones (1.293)
Michael
UpKeep is FANTASTIC!
Mariel
La perspectiva de un usuario
Comentarios: Mi experiencia general con UpKeep ha sido positiva. Ha simplificado mis procesos de gestión de mantenimiento y he visto una mejora significativa en la eficiencia de mi equipo.
Puntos a favor:
He estado usando UpKeep por un tiempo y debo decir que me ha hecho la vida más fácil. Me encanta lo fácil de usar que es la interfaz, lo que me facilita administrar mis tareas de mantenimiento.
Puntos en contra:
Si bien en general estoy contento con UpKeep, encuentro que carece de algunas características que lo habrían mejorado aún más. Por ejemplo, creo que podría beneficiarse de capacidades de informes más detalladas.
Raquel
Un cambio de juego para la gestión de mantenimiento
Puntos a favor:
UpKeep es un excelente software de gestión de mantenimiento que elimina la necesidad de registros en papel y permite un seguimiento preciso de la productividad.
Puntos en contra:
Los planes pueden ser un poco costosos y el plan inicial debe incluir al menos un técnico limitado. Agregar partes y activos al programa puede ser un proceso lento.
daniel alberto
gestiona tus mantenimientos con upkeep
Comentarios: en mi empresa nos dedicamos al trabajo de refrigeración industrial, como poder ejecutar ordenes de trabajo, llevar un orden mejor tiempos de mantenimiento facturación y poder verificar todo de forma adecuada, además de crear facturas en el software lo recomiendo realmente
Puntos a favor:
Poder gestionar con un equipo de trabajo los planes de mantenimiento de maquinas y equipos, ya sea mantenimiento preventivo y correctivo, donde se muestran tambien las ordenes de trabajo, las fechas, si se realizo el trabajo de forma adecuada, además el stock de productos
Puntos en contra:
no todos tiene acceso al programa además es un poco costoso la licencia mas económica cuesta 45dolares mensual, es un poco complicado adaptar los procesos pero por demas todo excelente
Anibal
UpKeep: Un software que presenta empredimientos de la salud
Puntos a favor:
Profesionalmente ayuda a que sean validas opiniones de distintos profesionales de la salud el uso de productos de diversos laboratorios
Puntos en contra:
El uso inespecifico de los productos puede causar confusión
Jerson
Mantenimientos en Softwere
Puntos a favor:
El acceso movil y el Analisis en tiempo real
Puntos en contra:
Al momento de corregir las fallas de una orden de trabajo hay q esperar un tiempo un poco lento para mi gusto.
Lore
UpKeep es una plataforma de gestión de mantenimiento computarizado (CMMS) basada en la nube.
Puntos a favor:
UpKeep es muy fácil de usar, incluso para los usuarios sin experiencia en software de mantenimiento.Ofrece una excelente visibilidad y seguimiento del estado de las tareas de mantenimiento y reparación en tiempo real.La integración con otras herramientas populares hace que sea fácil de usar en un entorno empresarial existente.La función de escaneo de códigos de barras y QR agiliza la asignación de tareas y activos.
Puntos en contra:
a función de seguimiento de inventario podría ser más avanzada.La interfaz de usuario podría ser más personalizable.UpKeep es un poco más caro que algunas de las herramientas de mantenimiento comparables en el mercado.
leonardo
Linda aplicación de configuración
Comentarios: Es una buena aplicación para poder ordenar el teléfono. A volver a instalar algún día.
Puntos a favor:
Puedes mandar una ordenado tus archivos y configuraciones.
Puntos en contra:
No hay nada malo, solo que no es muy diferente a otras aplicaciones.
Yuliana
Mantenimiento
Comentarios: No tube suerte no me fue tan bien espero que lo mejoren
Puntos a favor:
Bueno es bastante útil pero le faltan muchas cosas
Puntos en contra:
No es tan productivo el avanse quisiera algo mejor más avanzado

Dirk
Alternativas consideradas:
Crucial Team Management
Comentarios: This creates the foundation for extensive maintenance records, historical tracking of problems, inventory, and more. It allows you to monitor your entire portfolio on a macro and micro level.
Puntos a favor:
Functionality. This cloud-based task manager functions at the level that works for you. Whether you're assigning basic tasks at a complex you own and manage or inspecting individually tagged pieces of hardware this is essential. The accountability from a required signature showing this task has been done is reassuring. Should there be a hang-up or question UpKeep's customer service is there to help you through it.
Puntos en contra:
The initial challenge is determining the depth at which to utilize this software most effectively. Whenever an organization chooses to go with a task manager, it is only effective as the degree to which your staff buys into it.
Respuesta de UpKeep Technologies
hace 4 años
Hi Dirk, Thank you for taking the time to leave a review for UpKeep! We're so happy to hear that UpKeep is serving your team for tasks and projects big & small. The fact that the signature feature has provided a layer of accountability for your team is amazing! We're glad that the ability to historically track your work at a micro and macro level is helping you take the team to the next level. If you ever do need assistance in developing your maintenance program using UpKeep, feel free to reach out to your dedicated Customer Success Manager. Our team will follow up with you to connect your team to this dedicated resource. Thank you again for leaving us a great review. We really do take and appreciate your feedback seriously!
Marek
UpKeep Review
Comentarios: The software provided an efficient and user-friendly solution for managing maintenance operations. The intuitive interface, along with the mobile app, facilitated easy task management and ensured timely updates. The ability to create work orders, schedule preventive maintenance, and track inventory simplified maintenance workflows. The customizable reporting and analytics provided valuable insights for continuous improvement. Although the integration options were limited, UpKeep delivered a reliable and effective maintenance management system.
Puntos a favor:
One of the things I liked most about UpKeep was its user-friendly interface and intuitive design. Navigating through the software was straightforward, and the clean layout made it easy to access and manage maintenance tasks. The mobile app was also a standout feature, allowing for on-the-go access and real-time updates. The ability to create and track work orders, schedule preventive maintenance, and manage inventory seamlessly simplified maintenance operations. Additionally, the customizable reporting and analytics provided valuable insights to optimize maintenance processes and improve overall efficiency.
Puntos en contra:
One aspect I liked least was the limited integrations with other software systems. Although UpKeep offered basic integrations with popular tools like Zapier and QuickBooks, there were certain instances where more advanced integrations would have been beneficial. Integrating with industry-specific software or enterprise resource planning (ERP) systems could have enhanced data synchronization and workflow automation. Having a broader range of integrations would have made UpKeep even more versatile and seamlessly connected with other business applications.
Domenic
Simplest task assistant
Puntos a favor:
The Notifications and alerts are essential reminders.The display of tasks and ranking reduces the chances of skipping or forgetting them.
Puntos en contra:
Some important pieces of information need to be added such as precise location information about assets.

Lillian
UpKeep simplifies facility management!
Comentarios: Because of UpKeep, keeping track of maintenance is now a streamlined operation. Work orders may be monitored and scheduled with ease thanks to the app's straightforward design. Task delegation and real-time updates help the whole team stay on the same page.
Puntos a favor:
My team's maintenance management has been greatly improved thanks to UpKeep. Thanks to the app's intuitive design and constant updates, keeping track of and planning out tasks has never been simpler. If you're wanting to simplify your maintenance management procedures, go no further than UpKeep.
Puntos en contra:
Insufficient personalization choices may exist in UpKeep's work order forms. Improvements in functionality for the mobile app are needed.
joan
document and work orders share with upkeep the best application
Puntos a favor:
i like upkeep when handling work orders among team, since i can get all project team inputs to compile general project report , the CMMS feature also makes militance management systems so easy, i also like the user interface. security is another thing which is good since every user is given password for logging
Puntos en contra:
using the application on android phones its very slow and this limits tasks to be accomplished
eng irene
share work among team with upkeep
Comentarios: sharing work orders among the team has helped us to complish task in few minutes
Puntos a favor:
upkeep enables users to share work among themselves which helps in complishing more tasks over time, its so easy to use by everyone, its aslo has cleen ui
Puntos en contra:
sometimes the application annoys which deploying its for work share as it tends to be too slow on android phones
nabasirye
business work flow now made easy with in companies
Comentarios: there has been reduction on time spent by technicians f filling work orders for the company and in long run increasing on productivity among team
Puntos a favor:
i like the CMMS feature which are so efficient for maintains management and this has simplified work with in the company, i like the software since its so easy to use with a good user interface
Puntos en contra:
for new users may get challenges using the application to make work orders or open them and on android its bit slow to open documents
David
complete work orders with upkeep
Comentarios: using the application to share work orders has helped us to accomplish more task as team since we can support one another
Puntos a favor:
work orders have been so easy with the use of the upkeep application, I like the ability to complete work orders using smartphones and share them with colleagues so that everyone can contribute towards the activities done
Puntos en contra:
using the application to upload documents and photos most cases takes a lot of time and this affects day to day activities
kusaasira
upkeep best tool for us
Puntos a favor:
i like upkeep vendor and customer portal since am able to search all vendors available and am able to contact them in few minutes since the portal provides vendors name, email, phone and company. The security feature for upkeep is also good since all users are supposed to login using their passwords
Puntos en contra:
the application disturbs a lot to login using android smart phones and sometimes tends to be too slow
edna luci
Helped me manage the maintenance of my assets more effectively
Comentarios: I was able to create and assign work orders quickly and easily. This has allowed me to increase efficiency in resource management and improve communication with my maintenance team. Also, the mobile app is very helpful and allows my technicians to be instantly notified of new work orders and update their progress in real time.
Puntos a favor:
What I liked best about this asset operations management solution is its ease of use and how quickly I can create and assign work orders. The platform is very intuitive and allows me to have a complete view of all my assets, schedule maintenance tasks and track work orders in real time.
Puntos en contra:
Integration with other systems and software can be a bit difficult. Although UpKeep offers a variety of integrations, I have found that some of them can be a bit tricky to set up and don't always work smoothly.
Steve
Alternativas consideradas:
Upkeep is a great solution!
Comentarios: Our Maintenance team has a increased productivity workflow as a result of Upkeep
Puntos a favor:
Ease of use, end users have no issues 99% of the time.
Puntos en contra:
Maybe add comments section for assignee to comment on work order once completed
Respuesta de UpKeep Technologies
hace 3 años
Thank you so much for taking the time to leave us a review! We're glad to hear our software is helping you and your team. Our team is always making improvements and adding new features to the application based on customer feedback. I've shared yours with our product manager. Feel free to visit our support page if you ever have any questions: https://www.onupkeep.com/customersupport/ Thanks again!
Liam
Great for our medium sized business!
Comentarios: Overall UpKeep is a great piece of software that continues to improve with regular feature updates. I would recommend it to anyone managing a medium to large sized business facility or multiple properties.
Puntos a favor:
UpKeep is a great service for managing work orders, tracking assets and scheduling your teams time. The request portal and phone app make it easy for our managers to submit maintenance requests and for our maintenance team to prioritize and respond in a timely fashion. The asset system is great for tracking parts and preventative and reactive maintenance that has been performed on individual items such as HVAC units. The Ability to upload pictures and other files such as repair manuals, to work orders and assets is also a huge plus. All around UpKeep is a great piece of software that I would recommend to anyone with a medium to large size business or anyone managing multiple properties.
Puntos en contra:
UpKeep offers the ability to generate PDF invoices to submit to clients however there is no way to save or return to a generated invoice within the software; once the invoice is exported as PDF and you close the window you can no longer return. I would love to see an invoicing feature that is more similar to the work order system. As a country club we not only track our internal maintenance, but maintenance performed on members golf carts and other items. The ability to generate invoices more fluidly would be much better than having to utilize an integration. I'm also disappointed that the ability to track additional costs related to a work order are only offered in the business plus plan, rather than the professional or starter plans. There are many times where I want to add an individual expense with a description attached to it, without having to input it in the parts and inventory section.
Respuesta de UpKeep Technologies
hace 4 años
Hi Liam, I'm so glad you're finding UpKeep both easy to use and valuable to your business! Additionally, we appreciate your detailed feedback in features you would like to see and how they would benefit you. Please know that we take all this feedback to heart and continue to work on releasing new features that will support you and your team!
Steven
Using this software, our company has increased workflow radically
Puntos a favor:
The first point is the ability to categorize work orders, we have been able to pin point the major issues and delivery fast and effective solutions to our care homes. Tracking the progress and being able to update the work order and receive this valuable information direct to a mobile device, whether it be a line of text or a picture. I have noticed that the UpKeep scheduler is now up and running, this is going to save me a lot of time, currently I am taking the jobs and distributing these to the team via a excel spreadsheet, really looking forward to this addition to an already complete package. The overdue work orders are also a great plus for our company, it shows where we are failing and possible target training to an individual who is struggling. The main plus is having the data to analyse on a month by month basis. It show how well the performance of the team and individuals are coping with the work load, what home uses our Regional teams service the most and what areas of expertise are mainly required, again perfect for targeting training to the maintenance operative in the home. We have also used this system to compare our response time to a request, labour cost all against using out side contractors, this itself has ben an eye opener and has saved us.
Puntos en contra:
The updates are only available for the users and not the requestors, this is a big issue for us as we are constantly asked 'What's happening' by the general managers of the homes. If there was a way that when the regional team assigned to the task could share the update, ie waiting for parts, called away etc..
Respuesta de UpKeep Technologies
hace 4 años
Hi Steven, Thank you for your review! It sounds like the reporting features have been especially great for you! Thank you as well for your feedback on how some features - or lack thereof - are affecting you and your team in real time. We're dedicated to constant improvement and learning from situations like these!
Gary
UpKeep for a Multiple Facility Manufacturer
Comentarios:
This the first full CMMS our organization has ever used.
UpKeep was chosen after trying a number of CMMS systems against some basic goals.
UpKeep is competent, easy to implement, easy to use and has the best Customer Service team
Puntos a favor:
The customer service is the best! Fast and competent replies to issues and feature requests. Ease of use for everybody. Setup and maintaining the system was intensive since we have over 1000 assets spread out over 6 locations and 13 buildings and UpKeep is fast, easy and simple build the database with. The template uploads helped get us going and the inline editing was a great addition.
Puntos en contra:
The "View Only" account is a free account. Since we have nearly 50 supervisors and leads, this free account could be the answer for communication and information. They can see open work orders so that they don't double a request. They can see the Preventive Maintenance calendar to plan their production around servicing of the machines. They can see the performance of the maintenance team in their departments. They can do reports. They can see everything. The problem is if one of these "View Only" users submits a work request, they cannot comment on the work order. Commenting on ones work order is only allowed on the free "Requester" account or the paid accounts. At first this wasn't much of a deterrent but having to call or send email to maintenance after submitting a request into UpKeep just to make a comment is tedious when the comment section is already in a work order. It is even worse on mobile because it will let a person type a comment only to pop up a flag saying this is not allowed when pressing "Send". There have been a few frustrated users at this point. I continue hope that the UpKeep team will resolve this and have a communication system that is the best!
Pat
Great CMMS program, with excellent support with quick turnaround.
Comentarios: Upkeep is an upcoming and better with cloud-based maintenance management system. We have been with them for couple of years now and have seen the program emerge and provide better ROI for our organization. It is excellent product for multi facility and has best API integrations opportunities.
Puntos a favor:
The ability to snap a picture at the site and upload it to Preventative Maintenance Schedule is great. Their support and programmers have directly worked with us to enhance and implement features they were missing upon our suggestions. It’s a good company with great people. They also have excellent training videos which help end-user to get started with minimum learning curve.
Puntos en contra:
The one cons about the program is the pricing structure, which should be more flexible depending on the amount of usage, as some of our site users do not have to use it but we still pay the premium.
Respuesta de UpKeep Technologies
hace 4 años
Hey Pat. it's awesome that you've been using UpKeep since our early days. And thanks for recognizing our efforts to implement new features based on customer feedback. We think that's the best way to evolve! Regarding your comment about pricing and limited-usage users, I recommend taking a look at our different user types again: https://onupkeep.com/customersupport/help-learning/people-teams/what-are-the-different-user-types-within-upkeep/ There might be some instances where site users don't actually need paid licenses and can benefit just as much from an unpaid license (e.g. view-only user).
Jennifer
A streamline way for you business to keep everone on task and on the same page. Even on mobile.
Comentarios: I am able to view both of my storage properties and know at any time what is going on with unit maintenance, vendor maintenance, scheduling and repairs... I don't have to pick up the phone, or send an email, or wait for a response... It's right there at my fingertips. It is an incredibly useful tool.
Puntos a favor:
The BIGGEST plus about this software is you don't have to have access to a desktop to use it... You can use it right from your smartphone. It is user friendly AND cost effective. We use it at our storage facility to keep tabs on preventative maintenance, inventory, Emails, photos, scheduling, and for our vendors. Everything is kept in one place, and everyone can have access to it so nobody skips a beat... It also allows you to be able to keep more than one facility at a time so that you can keep on task with all of your properties. I really enjoy using the program.
Puntos en contra:
It does take a second to configure everything towards the application of your business. This is a streamline software that is general in the sense that it can be used in various applications like restaurants, property management, and construction and what not so you kind of have to set it up to make it work for you... The great thing about that is that you can call customer support anytime you might need help with a step and they be able to help you out. If your familiar with computers or your cell phone this won't be an issue for you. If you are not as comfortable with electronics, it may take a minute for you to become familiar with the program, as with any program.
James
UpKeep Review for Condo Association Application
Comentarios: My work experience primarily dealt with using large, enterprise-type systems. I was surprised to find that UpKeep provided features as standard that large systems charged thousands of dollars for. For example, in our association, we can now bring the community of owners into the maintenance effort with work requests accessed from a cell phone or email. This has greatly improved our maintenance effort when it comes to maintenance needs that our typically found by owners. This has greatly improved that morale and attitude the owner population. Also, board members can now keep track of what work is being done and what vendors are following our standards. We have been using UpKeep for about 8 months and quite happy with the results so far. We hope to do even better in the coming year.
Puntos a favor:
The software is very competitive when it comes to cost. We looked at many software options before deciding on UpKeep. For price and performance, it was the best value out there.
Puntos en contra:
Developing an asset hierarchy/equipment tree can be cumbersome. When creating a hierarchy, I would like to be able to put my assets in an order that makes sense to me. It is difficult to do this with UpKeep unless you use some trick such as inserting a letter or character in front of the asset. Also, I don't like that a a just-completed PM triggers the immediate creation of the next PM in my backlog. That is, when a quarterly PM is completed, the next scheduled PM immediately appears in my backlog of work. Don't want this to appear until a week or two before, but this is not possible. So, have to work around that.