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Sobre TutorCruncher
Sistema de gestión empresarial de tutoría que ofrece hojas de asistencia, programación, nómina, facturación y capacidades de coincidencia tutor-alumno.
Intuitive, easy to manage tutoring company, user friendly, love the blog.
Editing repeating lessons can be confusing and unintuitive.
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Great product for Tutor companies
Comentarios:
The Tutor Cruncher Team especially [sensitive content hidden]
have been fabulous. They are polite and friendly and we recieve quick responses, with helpful information and guidance on how we can get the best from the system. With best practices, little tips and tricks, we can meet many of our business needs and digital transformation aspirations with Tutor Cruncher. They also pro actively contact us and offer to walk us through additional functionality which may fit our business set up. I would highly recommend Tutor Cruncher to a Tutoring Company.
Puntos a favor:
It is clear to see that the system has been designed and developed by someone who knows the tutoring world. The functionality and features are fabulous, we got up and running really quick and the benefits it bought to our team were great. We were working quicker with less errors and better communication with our Tutors.
Puntos en contra:
We are a small business and cant' afford to pay for the development of our bespoke processes. However, as a start up, there is so much potential for Tutor Cruncher to grow. All of our processes are not currently supported by Tutor Cruncher, however many of our business requirements are met. It is an exciting journey to be on with Tutor Cruncher, as they are open to our feedback and ideas for additional functionality for the system to be driven forward and grow as a product. I cant wait to see additional processes in the future.
Respuesta de TutorCruncher
hace 8 meses
Thanks for the lovely review Nicole! We look forward to continue working with you in the future :)
TutorCruncher Review
Comentarios: Overall has been very helpful, allowed us to streamline our process. However, we had to write our own integrations to customize the site for our needs
Puntos a favor:
I really like the customizability, and the amount of features offered. Pipeline is great, calendar is great, statistics/analytics that we can see is amazing
Puntos en contra:
Sometimes it feels a bit rigid, and would like a bit more customizability. Also if more things were in the API this would be useful, I know you cannot add labels through the API so if the API was fully open this would be helpful in allowing companies have more customizability
Alternativas consideradas previamente: Setmore y Bookly
Razones para cambiar a TutorCruncher: TutorCruncher was the best priced, also it offered a really in depth and really specialized software for tutoring
Respuesta de TutorCruncher
hace 2 meses
Hi Aksel, thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying TutorCruncher. Your feedback means the world to us, and we’ll definitely take your comments about our API into account as we continue to improve. If you ever have any additional thoughts or questions, don’t hesitate to get in touch - we’re always here to help! 😃
Moderately content
Comentarios: Average. It's difficult to determine if we've outgrown Tutor cruncher because our business has grown or if Tudor cruncher just doesn't have the capabilities that we need or want in a system
Puntos a favor:
Tudor cruncher has significantly simplified our invoicing process and saved us time at the end of the month on that aspect of our business. It has also worked well for sharing tutoring needs with our teachers and tutors
Puntos en contra:
The limitations around putting multiple parents on one account has caused a lot of headache. Additionally, the lack of clarity and consistency on the billing side has caused frustration and concerns. We've also been frustrated with the system reverting back to stripe when we have set clients up on the direct debit go cardless option and that has caused a client to be charged when they should not have been charged. Further, the ability to make adjustments to a bill once a payment order has been sent has caused us to have to pay fees multiple times because we've just had to delete the invoice and resend it and then it's confusing on the client's end because it looks like they've been billed twice. Additionally, we have locations and tutors in three cities and while many of the jobs are virtual, so open to any team member. It would be a lot nicer if we could cipher out clients and tutors by location in a different format
Alternativas consideradas previamente: Teachworks y Acuity Scheduling
Razones para elegir TutorCruncher: We needed the ability to identify clients and tutors in different areas
Software anterior: Teachworks
Razones para cambiar a TutorCruncher: Tutor crutcher at the time seemed to have more capabilities
Effective solution for managing your tuition business
Comentarios: Overall, the team are very responsive and support where they can. The roadmap for the development of Tutorcruncher is interesting and will fix some of the issues I currently have within my business.
Puntos a favor:
I have been using Tutorcruncher for 3 years and it provides a great solution for my business. It helps me to schedule and manage my team and clients and the general running of my business. The team are really responsive to queries.
Puntos en contra:
There are some features that can be 'clunky' for example, the ability to integrate it with other apps to automate my operations. The payment is also problematic as it isn't always clear on the invoicing what the costs are for, meaning some confusion for my accountant.
Alternativas consideradas previamente: TutorBird
Razones para cambiar a TutorCruncher: It seemed to offer a more comprehensive solution.
Respuesta de TutorCruncher
hace 2 semanas
Hi Callie, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Great overall experience
Comentarios: Great tutoring portal- probably the best on the market at the moment. But it's still expensive to use and not the most user friendly. Support is great.
Puntos a favor:
It has nearly all of the features required to run a tutoring business and has helpful tutorials that I can send to clients and tutors, instead of spending time explaining to them how to use it.
Puntos en contra:
Lots of bugs when trying to login. I and my tutors encounter these regularly. I have highlighted these to the admins but they don't seem to think there is an issue. The fees and Stripe Split payments system is very expensive and is too slow to release funds. Tutors are not happy that they have to wait 7 working days to get paid.
Respuesta de TutorCruncher
hace 2 semanas
Hi Noreen, thank you so much for the wonderful review! We’re thrilled to hear that you’re enjoying TutorCruncher. Your feedback means the world to us, and we’ll definitely take your comments into account as we continue to improve. If you ever have any additional thoughts or questions, don’t hesitate to get in touch - we’re always here to help! 😃
Makes life so much easier
Comentarios: Positive and straightforward. Always on hand to answer questions.
Puntos a favor:
Ease of use and customer service is excellent.
Puntos en contra:
The fees are a little high when you take into account the tax charged by TC on every transaction as well.
Alternativas consideradas previamente: TutorBird
Razones para cambiar a TutorCruncher: Because tutorcruncher processes split payments
Respuesta de TutorCruncher
hace 2 semanas
Hi Nicola, thank you so much for the lovely review! Truly made our day. We look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Good stuff. Could help us a bit more
Comentarios: It's been good. I'm still learning the system, but rely on my co-worker to help tutor me on things that I didn't realize I could do.
Puntos a favor:
The ease of getting jobs out to potential tutors, the way we can set up new clients. our record of seeing clients and invoicing them.
Puntos en contra:
When a tutor applies for a job, but has questions, I cannot reply back to them. I would like a way to respond to their questions directly from tutor cruncer
Respuesta de TutorCruncher
hace 2 semanas
Hi Donna, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Backbone of my company
Comentarios: TutorCruncher is the backbone of my company and I couldn’t function without the software. All of my invoicing, student jobs, and client details and stored and managed securely in TutorCruncher. Would highly recommend.
Puntos a favor:
Being able to professionally handle invoicing for clients
Puntos en contra:
There isn’t a feature available that tracks if tutors are submitting their lesson reports late
Respuesta de TutorCruncher
hace 2 meses
Hi Verity, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Efficient and user friendly
Comentarios: Positive! As an administrator, it helps me keep track of day to day tasks, as well as the status of various tutoring assignments.
Puntos a favor:
I find TutorCruncher to be very organized and user friendly.
Puntos en contra:
Occasionally it has been challenging to get the answers needed through chat.
Respuesta de TutorCruncher
hace 2 semanas
Hi Shauna, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Tutor cruncher review
Comentarios: Great! it has served out business well. we have used it to grow our tutor business.
Puntos a favor:
client management, billing, tutor management
Puntos en contra:
Emailing through tutor cruncher can be clunky. would be great it if it had an app.
Respuesta de TutorCruncher
hace 2 semanas
Hi Jon, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Review of using TutorCruncher
Puntos a favor:
1. Efficient Tutor Management: Provides a centralized platform for managing tutors, Their availability allows us to easily assign tutors to students based on their expertise and availability, ensuring efficient scheduling and reducing administrative overhead. Streamlined Communication: Facilitates effective communication between tutors, students, and parents. They will send class reminder daily, share resources, and provide feedback directly through the platform, enhancing collaboration and keeping all relevant parties informed. Customization and Scalability: Highly customizable, allowing us to tailor the specific tutoring needs.
Puntos en contra:
Limited Customization for Advanced Needs:There may be limitations when it comes to advanced or highly specific requirements. Some of the requirements can't be set to the platform. Technical problem: There is maintenance when I use the platform, sometimes is disturbs my work and I need to wait until maintenance has finished.
Respuesta de TutorCruncher
hace 8 meses
Hi Posy, thank you so much for your valued feedback. We're thrilled to hear that you're happy with the system and look forward to continue working with you! :)
Great software for tutor and lesson management
Puntos a favor:
Easy to use and effective software for managing a tuition business. Includes everything from initial contact to requesting and taking payments and paying tutors.
Puntos en contra:
Expensive, particularly when card processing fees are added.
Respuesta de TutorCruncher
hace 6 meses
Hi Hannah, your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
Good platform for tuition bookings
Puntos a favor:
Ease of setting up lessons Lots of adjustable features in the settings Filtering options for different jobs/ calendar overview Lesson report options which can be viewed by clients- time saver Communications- automated lesson reminder emails Integrated with an online learning platform Importing users in a bulk upload
Puntos en contra:
Attendance reports could be improved with various filters Attendance statistics the same as communication stats Sometimes too many settings which can confuse users
Respuesta de TutorCruncher
hace 6 meses
Hi Amy, thank you so much for the lovely review! Your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
Great software to manage our service
Puntos a favor:
Highly customisable and scalable software bespoke for the tutoring, teaching and education industry
Puntos en contra:
There are always various feature requests as customers want enhancements to the product, but it's not clear when the updates can be expected. For example, I would like to export out a list of balance updates, which seems like a feature that is easy to implement, but this is not possible.
Respuesta de TutorCruncher
hace 3 meses
Hi Chin, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
A simple and effective tutoring management system
Comentarios: We have had a very positive experience with TutorCruncher, with positive feedback from our tutors and clients too. It has allowed us to manage the lessons that take place, the ones that are rescheduled and the ones that are cancelled. All users are notified and it has streamlined our invoicing process.
Puntos a favor:
TutorCruncher has streamlined my business by ensuring that all lessons are clearly accounted for, and that parents are able to review feedback in a timely manner.
Puntos en contra:
A bulk import of tutors and clients would be an incredible feature to save time for users. Unfortunately this has not been available and it has been very time consuming adding multiple students, clients and tutors to the system.
Respuesta de TutorCruncher
hace 7 meses
Thanks for the lovely review Alana! You can bulk import your clients, tutors, and students using the import function found under System > Import. If you have any more thoughts or questions, don't hesitate to give us a shout 😄
Tutorcruncher - an excellent tutoring solution
Comentarios:
It was a breeze to use. Information on each tutor and student was easy to both input and recall.
The accounting system is excellent. The whole package is really user friendly.
Puntos a favor:
Such an easy system to use. Everything is there at the touch of a button and it is easy to keep track of what each tutor and learner are doing.
Puntos en contra:
I couldnt fault Tutorcruncher to be honest. Once I had worked out what each section could do and linked to I found the whole set up really easy.
Respuesta de TutorCruncher
hace 2 meses
Hi Sandra, thank you so much for the lovely review! Truly made our day. We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
Best CRM system for Tuition companies
Comentarios: Great CRM and payment system. The only one that is compliment in UK too.
Puntos a favor:
It takes into account all aspects of your tutoring company
Puntos en contra:
There are some features that are missing that I would like to see.
Respuesta de TutorCruncher
hace 4 meses
Hi Varjodh, thank you so much for the lovely review! We’re delighted to hear that you’re enjoying TutorCruncher and look forward to making your experience even more seamless. If you ever have any further thoughts or questions, feel free to reach out! 😃
TutorCruncher Saves Time and Makes us Better
Puntos a favor:
We love the ease of tutor matching, scheduling tutoring sessions, and sending invoices in TutorCruncher. It has saved us so much time compared to the system we used previously.
Puntos en contra:
We wish that we were able to customize TutorCruncher more to fit our specific company's needs.
Respuesta de TutorCruncher
hace 6 meses
Hi Ashley, thank you so much! Your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
Brilliant Software
Comentarios: Brilliant system. Fast & efficient with a good support team
Puntos a favor:
The transparency for the clients, tutors & ourselves. Our clients & tutors find it easy to use. Payment system works well, have had positive reviews from clients.
Puntos en contra:
When viewing the tutors list, it would be helpful if they were alphabetically ordered
Respuesta de TutorCruncher
hace 6 meses
Hi Emily, your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
Tutor Cruncher works great for our business
Comentarios: Really positive. TutorCruncher does exactly what we hoped it would do - make us more efficient and allow us to move invoicing and tutor matching under one "roof."
Puntos a favor:
- Great invoicing platform - Good for managing appointments - Excellent for matching tutors - Good value
Puntos en contra:
- Data analysis features are very limited - Communication/email blast features are just okay
Respuesta de TutorCruncher
hace 6 meses
Hi Adam, your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
100% recommend
Comentarios: 10/10 - overall experience as a business owner is second to none.
Puntos a favor:
Very easy and simple to use. Staff very friendly and responsive.
Puntos en contra:
No negatives, simple to use and very useful for my business.
Respuesta de TutorCruncher
hace 5 meses
Hi Cristian, thank you so much for the lovely review, truly made our day! We're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
Tutorial organising out of the box
Puntos a favor:
Intuitive - integrates with lesson space. Keeps a record of everything for the team to see.
Puntos en contra:
Sometimes hard to know what has been sent. Some clunkiness in how pages work.
Respuesta de TutorCruncher
hace 8 meses
Hi Andrew, thanks for taking the time to leave us a review! Happy to hear that the platform has made your life easier.
TutorCruncher
Puntos a favor:
Easy to upload new clients to the scheduling calendar.
Puntos en contra:
When you need to delete students on calendars when they have not been 'repeated' when scheduling. Time consuming deleting individual sessions on the calendar.
Respuesta de TutorCruncher
hace 6 meses
Hi Lauren, your feedback means a lot to us, and we're really glad you're enjoying TutorCruncher! If you ever have any more thoughts or questions, don't hesitate to give us a shout 😃
An essential platform adding value to your tutoring
Comentarios: Excellent help and support with set up and also quick response time for questions and issues
Puntos a favor:
I like the integration of booking appointment, automatic reminders, welcome emails for customers and the fact that my whole business is finally in one place
Puntos en contra:
When I first used tutorcruncher I thought the teaching space was included, however it is an add on which is another monthly expense on top I also find the invoicing quite difficult to navigate so haven’t used it.
Respuesta de TutorCruncher
hace 8 meses
Hi Jane, your feedback means a lot to us, and we're really glad you're enjoying our services. If you ever have any more thoughts or questions, don't hesitate to give us a shout.
Game Changer: Simple, Fast and Easy to Use
Comentarios: Really good customer support. It makes managing large teams of tutors, the sales pipeline and the recruitment process a breeze.
Puntos a favor:
The split payment system is brilliant - it make accounting much easier.
Puntos en contra:
I'd like to be able to more easily edit the look and feel of TutorCruncher to customise it to my own brand.
Respuesta de TutorCruncher
hace 8 meses
Hi Miles, your feedback means a lot to us, and we're really glad you're enjoying our services. We have recently released a brand new feature for you - 'Custom Theming' so be sure to check that out!