Opiniones de WebTitan

Excelente

Comentarios: A pesar de los contados casos que tuvimos y que no pudieron ser solventados e incluidos en la solucion de WebTitan, considero que el 99% de las espectativas fueron cumplidas y mejoro mucho la seguridad de navegacion en nuestros equipos clientes. Muy satisfecho.

Puntos a favor:

He tenido oportunidad de usar el producto WebTitan y en la parte administrativa es excelente, una solucion centralizada y permite aplicar los cambios de inmediato a toda la cadena. Como usuario ha permitido saber que puedo y no puedo hacer con mi navegacion y a donde comunicarme si requiero un permiso extra. Aparte de sus configuraciones de filtrado,s e pueden añadir configuraciones personalizadas que se adapten en este caso a mi compañia.

Puntos en contra:

La experiencia en general fue buena y satisfactoria, mas sin embargo existian ciertas excepsiones que debido a las naturalesa del negocio y de su infraestructura no podian ser incluidas en esta solucion, hablo de 2 o 3 casos de aproximadamente 2500, pero siendo honestos es complicado que actualmente en el mercado exista algun producto que se adapte al 100% a cualquier negocio justo por esas excepciones en donde para que operara se requeria que nuestra infraestructura fuese rediseñada, por lo que debido a costos, salia mejor vivir con esas excepsiones que modificar la infraestructura.

Muy buena aplicación

Comentarios: Cuando lo usas puedes ahorrar bastante tiempo en tus labores óptimizando la seguridad.Cumple todo lo que promete.

Puntos a favor:

Es sencilla de utilizar y tiene buena relación calidad precio.Configurarlo también es relativamente sencillo.

Puntos en contra:

Me gustaría alguna funciónalidad más como poder marcar spam en el correo electrónico.Pero la aplicación cumple con lo que promete

Safeguarded my web browser

Comentarios: For several years, WebTitan has supported us with a reliable web filtering tool that has served us well. We're confident that it's blocking and slowing traffic as we've set it up.

Puntos a favor:

Quite easy to set up, clients were quickly migrated from the old operation, and new clients were quickly onboard ed. The monitoring functions are simpler to set up, and the data is displayed in a far more appealing manner. The ability to stop advertisement domains is part of content filtering; sure, this doesn't capture every ad site, but it's enough to make a difference. The greatest thing is that there is no charge for assistance. Any proposal I've made has received swift feedback and resolutions.

Puntos en contra:

It's not as easy to install as I thought, but once it's up and running, it's a job well done. The impressive infrastructure, technologies, and support services, as well as the fact that it is cloud-based and has a strong product roadmap. We would not hesitate to suggest them to other businesses. Misclassified pages are also being blocked although they shouldn't be. The website could use some updating and improved organization.

No IT staff - need to still monitor end clients this is for you

Comentarios: All positive - I love that we spoke to real people, no phone tag. They have been nothing but responsive when we installed and created our account. Very positive and I highly recommend them!

Puntos a favor:

We have used similar products but they kept changing the product and increasing the cost, they would have no customer support and you could not even email them. WebTitan has excellent support and service, they helped us set it up, configure it, and install it. They are super responsive on email their products works for exactly what we want it to do. It was the best solution for us to monitor some end clients without limiting the rest of the network or having something we could not easily access. For us it is the prefect product, something non-IT staff can set up monitor and use daily to limit risks by a completely open internet policy. This was exactly what we needed!

Puntos en contra:

My only gripe would be that the install for the OTA product is a little tricky to install. Not super hard but an app or something that is easy would have been preferred, so it kind of makes a one man band kind of set up. Of course, we could have installed it on the whole network but that was what we were trying to avoid a complex install that only our network people could really set up and deploy.

Not works as announced

Comentarios: WCCP integration

Puntos a favor:

The top feature for us was the integration with Cisco ISR. It is really easy to switch on/off webtitan without affecting the user: Just an access list membership in wccp configuration does the trick.

Puntos en contra:

Integration with AD does not work. Unless you push some agent to the client, the product does not consistently work, neither by static IP nor by any other means.

Top Notch DNS Filtering

Comentarios: There was no pressure to purchase the software. The trial started out for a week and one email to rep to see if we could have more time and before we were off the phone it was extended to a month. While headquarters is not located in the USA, have had no issues getting a hold of a live person to talk to. Great company to deal with.

Puntos a favor:

Documentation is step by step. If it isn't in the documentation calling support quick and easy. Before purchasing the software I used the trial. To test support, called in and told them I was just evaluating the software and had questions. They didn't hesitate to answer any and all questions. Being able to talk to the ones that deal with the software daily and pick their brains was excellent.

Puntos en contra:

Honestly, nothing to complain about. Switched from another software DNS filtering that didn't work and spent more time troubleshooting, switching to WebTitan was a dream.

Delcora Review

Comentarios: My overall experience has been positive. There aren't to many false positive pages being blocked, which I expect there to be some. Allowing websites through the filter is quick enough that I don't get complaints.

Puntos a favor:

The biggest pro I have is the app for laptops being off-network. I have tried many other products and this is a feature they had, said it works but it never did. I finally found an app that works and it works well. The other pro is many other products I used tried to stuff as many features in as they could, however for-getting the big picture is to filter internet traffic. WebTitan focusses on filtering the internet traffic and thigs seem to be designed around it.

Puntos en contra:

The one aspect of the software is changing the dns setting in order to recognize user names.

Worth the Money.

Comentarios: We have increased productivity. We have been able to see this and track this since installing the software. The [SENSITIVE CONTENT] has also seen this and has recommended the software to several other vendors we have business relationships with.

Puntos a favor:

We were looking for something to protect users both remote and in the office while also increasing production by blocking time wasting sites. Webtitan is one of several we looked at and it fit what we were looking for. The product was simple to setup and is easy to manage. We have customized alerts for when a user accesses restricted sites and have created keys to allow 1 time use of the site or if we need to white listing a domain is very simple to use. We have all departments from Finance, Customer Service and CEO Executive all with their own security groups and restrictions. Webtitan also restricts access to malicious or suspicious sites which has come in handy a dozen times in the last several months.

Puntos en contra:

I have encountered zero issues with the software, or support team.

WebTitan Handles Our Needs Perfectly

Comentarios: Content Filtering, Work Focus

Puntos a favor:

I was able to deploy on routers for complete coverage of all devices connected to our network. It also had provisions for deploying on Mobile Devices. The price was very competitive considering the number of features we have access to. They also had the ability to white-list which was a key feature that others I've tried struggled with. Their customer service were very friendly and spent a ton of time with me before and after signup to get things implemented and troubleshoot any issues I had.

Puntos en contra:

I had to setup Active Directory on my server to enable the capability of creating profiles unique to individuals. This is less of a problem with the WebTitan and more with my chosen method of deployment, but it was something I had to do to get full use of the features. Again, not their problem as a single router only sends traffic from one IP with no way to really know much about the client sending it.

WebTitan Review

Comentarios: Great value for the service it provides for us. Eventually would like to use it with a Linux server environment down the road, but haven't crossed that bridge yet as we currently use Active Directory with M$.

Puntos a favor:

Easy to install and could reuse old hardware for the installation, so helps keep costs down. Also once installed it requires minimal oversight since it runs on a Linux install. I like it is on premise as it is cost effective to manage.

Puntos en contra:

Can't think of any right now as it meets our needs.

Great Spam Filter

Comentarios: In the past 3 months we used it, it's been great! It's greatly minimized spam emails that have gotten through and has really helped with any issues that spam emails can bring.

Puntos a favor:

It's great at what it does. Once you get all of the settings configured, it becomes very good at blocking spam so that it doesn't come in. By default it's pretty restrictive, but that's been helpful to start. We just lightly loosened it to the settings we needed.

Puntos en contra:

There's not a way to bulk add email addresses to the list of monitored emails. You have to add them one by one. Support told me that this is a coming feature.

As easy as advertised

Comentarios: It does the job.

Puntos a favor:

Most certainly the ease of deployment. Just change some DNS and/or DHCP settings and the firewall to use this DNS server instead of the "defaults" and you are started. Then a few checkboxes to decide what to filter.

Puntos en contra:

The reports are nothing to write home about, and since I do not plan on actively monitoring the DNS requests, the reports would be a nice way to get a weekly summary. Likewise with the "alert emails" -- these rapidly become noise and you have to turn them off.

Promising, but Still Needs Some Additions

Comentarios: We use it as a content filter, and to help us identify if there seems to be malware on a device. I believe that we have been able to reduce the number of False-Positives from our previous solution, but we end up doing a lot more whitelisting, and I wonder at times if we're catching everything we should be.

Puntos a favor:

Our primary reason for changing to WebTitan was cost. We had be fairly happy with our previous solution, but they kept driving up the price, forcing us to look elsewhere on our limited budget, and WebTitan was willing to work within our price range. One of the things I have found that I like about WebTitan is in how it displays some reports. Within the web console, it is easy to see if blocks are in a series, or hit and miss throughout the day. It also gives an easy to see overview if the block count is due to a single piece of software trying to "phone home" at a single URL, or if there seems to, instead, be an effort by the user to get to prohibited content via a variety of URLs. Overall, easy to use solution that works off of categories, but still is easy to whitelist or blacklist given domains, etc.

Puntos en contra:

Two short-comings readily stand out for our needs/desires. 1) There is no "P2P" category. While there are legal and legitimate peer-to-peer websites and software, we want to block such activity, and limit access to such software as much as possible. Without the P2P category, we're left either with an overly restrictive policy blocking all download sites and then whitelisting a lot, or we stick with only blocking "illegal"/hacking/etc, and then blacklisting P2P sites that aren't caught in that as we find them. Neither is ideal. 2) The emailed reports are not nearly as helpful as the web console reports. I cannot seem to get it to show the same list of blocked attempts in the email. I can only get a block count by category along with a unique domain count. But without being able to see the domains along with timestamps, I have to keep going back to the console to decide if action is required or not.

Effective, Inexpensive, and Relatively Easy to Use.

Comentarios: Reduced spam, reduced viruses. User-controlled management of spam.

Puntos a favor:

It does a good job of blocking spam and malicious content. The customized emails that can go out to individual users makes management so much easier. The support, when needed, is very good and very responsive; with what seems to be domestic resources to assist.

Puntos en contra:

The only complaint I have is that there is not a "greylisting" override. Specifically, when a mail is expected, but is the first time being received by a specific email address, you need to wait upwards of 10 minutes (depending on the other party's server settings). I wish there was some sort of queue or override to get around this without disabling the feature.

Very easy to setup. Catches a LOT of spam.

Comentarios: The benefits from this software are in the thousands. About 1000 less emails per day. We block about another 3000+ per day before they even make it to the site. However, we also see that SpamTitan is blocking about 2-3 viruses per week. No matter how much protection you have, it is not enough. Spam Titan helps us with protecting our site from Ransomware/Viruses, and in general waste of time going through all of the banking errors of the United Bank of Africa.

Puntos a favor:

The amount of spam stopped. It can be configured to work on a SHARED IP hosting with cPanel. I would have to lookup the rule I created, but it helps stop spam emails that originate from the server itself.

Puntos en contra:

It is not possible to Blacklist TLD's. I have used the local vmWare version, it has a lot more customization settings. That is both good and bad, in that anything you have to adjust takes time, but it gives you better control.

Web Titanic

Puntos a favor:

Its a great SAAS proxy server. You can allow and block website base on their types. You can whitelist some domain so they never get blocked if they are under blocked category. You can Blacklist some domain so they are always blocked if not included in blocked category. You can add role based user for management. I really like creating and installing Certificate to by pass or allow traffic for specific period of time. It make management so easy. I really like the alert functionality that can notify you if someone tries to access restricted websites

Puntos en contra:

It doesn't provide any feature to disable addon on browser, so user can bypass it by installing vpn plugin. They doesn't provide any support to integrate Certificate with MSP like Kaseya, so if you have big network, its very difficult to install certificate on each endpoint using conventional way. You cannot add more than one email in notification.

Simple and Easy to Set up DNS and Web Monitoring Solution

Comentarios: Overall very satisfied. For the price point, I don't think it can be beat.

Puntos a favor:

Fairly simple setup, easy to use and maintain, effective, and customer service has always been great.

Puntos en contra:

Sometimes users end up with multiple profiles in WebTitan due to the way roaming laptops work. That's not necessarily WebTitan's fault but it's still annoying.

We have been using WebTitan for 4 years now, it works and the customer support is good

Comentarios: The product helped us filter out dangerous websites and keep our workstations virus free.

Puntos a favor:

It's easy to install and configure. Administering it is an easy task, as you can generate reports and make change very fast and easy. The customer support team responds very quickly to your service requests and is quite knowledgeable.

Puntos en contra:

We had a physical problem with our server and we had to reinstall on a new machine. Backups from v4 were not compatible with v5 of the software, so we had to reconfigure the webtitan instace manually from scratch.

Appliance on site, we'll celebrate the 74.000.000 message processed in few days...

Comentarios: A clean mailbox each morning, a dailly report with potential false positive, a lot of rules, a lot of settings to avoid spending hours sorting your mail...

Puntos a favor:

- Great GUI, - a lot of features to earn time and reduce load on mail server, - Excellent feedback from users, - tons of spam removed without any action. - reactive helpdesk - Remote assistance if required (through tunnel SSH)

Puntos en contra:

No cons about the software, pricing could seems expensive, it's not if you check the dailly time you do not spend ...

Better than I expected.

Comentarios: This is a great product and solution 10/10.

Puntos a favor:

Very simple setup, migrating clients from the old service was extremely quick and on boarding of new clients is just as quick. The reporting features are easier to configure and the information is presented in a much better format. Content filtering includes the ability to block ad domains, granted this doesn't catch every ad site but enough that it makes a difference. The best part is the free support. Tickets can be opened by a phone call or through a web portal. I've gotten rapid responses and quick resolutions to any request I've made.

Puntos en contra:

I've really been racking my brain on this one and I can't thing of anything I, my company, or my clients dislike about this solution.

WebTitan is a good software, easy to use and configure

Comentarios: I think that this is a useful solution.
WebTitan gives security and control of the content of the network. It's good that my company cares about cybersecurity and implemented this solution.

Puntos a favor:

WebTitan is a good solution for filtering websites. Configuration is easy, usage is easy. This product has warning options when the user attempts to access unauthorized websites. In summary, a useful solution in companies.

Puntos en contra:

This product does not have as frequent updates as we would expect. I think it would be better if there were more frequent updates. I think it's a necessity in this kind of softwares.

We have been the Spam Filtering and I must say for the money they product performs well.

Puntos a favor:

Very easy and intuitive web interface. Very simple to set up an HA pair assuming you have the licensing. Support has been very responsive and is able to correct and explain what occurred remotely.

Puntos en contra:

If an email is caught it in Spam it's sometimes difficult to troubleshoot the root issue. Would like to see the email header and or body after its released out of quarantine.

Webtitan easy to implement and excellent performance

Comentarios: It is a solution that can be perfectly integrated and it really is very effective for what you are looking for.

Puntos a favor:

Its easy implementation and excellent administration make this product very effective.

Puntos en contra:

The truth is there is not much that I dislike, maybe it would work a little more in the interface but it really has a good performance!

SpamTitan gives good visibility into emails coming in; support is fantastic.

Comentarios: Reduces the amount of spam getting in as well as makes spam management easy.

Puntos a favor:

I like that the software is easy to manage and easy to view email that have come into our organization.

Puntos en contra:

I believe too much spam is getting through. Support has been great in helping me with unique settings to help reduce spam, but I find that too much gets through.

Webtitan and TitanHQ's other products are a great blend of functionality and ease of use.

Comentarios: Easy to use and easy to setup and maintain.

Puntos a favor:

Ease of use is important for my company so my assistants can help monitor and adjust settings as needed. TitanHQs support is great as well.

Puntos en contra:

It can take a little time to tweak content settings sometimes but it's still faster than the other firewall products I've used in the past.