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Sobre Miradore

Miradore es una plataforma MDM/UEM (gestión de dispositivos móviles y gestión unificada de terminales, respectivamente, por sus siglas en inglés) basada en la nube que proporciona una forma más inteligente de gestionar de forma segura dispositivos Android, iOS, macOS y Windows.

Descubre más sobre Miradore

Puntos a favor:

I used many MDMs in the past and most are not the easiest to navigate. I also liked the integration with Android for Enterprise and the ease of deployments.

Puntos en contra:

Not sure if that's a problem with my configuration, the device or Miradore, but it can be an issue.

Valoraciones de Miradore

Evaluación media

Facilidad de uso
4,3
Atención al cliente
4,4
Funcionalidades
4,1
Relación calidad-precio
4,6

Probabilidad de recomendación

8,3/10

Miradore tiene una valoración global de 4,4 estrellas sobre 5 según las 158 opiniones de usuarios de Capterra.

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Filtrar opiniones (158)

Paul
Paul
Head of IT en RU
Usuario de Linkedin verificado
Comercio mayorista, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Couldn't live without it!

5,0 hace 3 años

Comentarios: This software allows to to control our fleet of mobile devices and track them. We started off with the free version but soon went to the full paid solution because of the tracking facilities and enterprise management features.

Puntos a favor:

Tracking facilities and enterprise management features are the "cant live without" elements for me.

Puntos en contra:

The price is the only thing that I like least but again its value for money when you compare it with other products on the market.

Respuesta de Miradore

hace 3 años

Thank you for such a great review, Paul! We're glad you enjoy using Miradore. Best regards, Katja from Miradore

Lionel
Regional IT Manager en Francia
Hospital y atención sanitaria, 5.001-10.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Successfull Mobile device Management on the way!!

5,0 hace 4 meses

Comentarios: We use to says, some others exist of course! But on the market, Miradore is one of the most efficient at this very low price

Puntos a favor:

We like the easyless need our teams have to managed and apprpriate the software. Console is well designed and integration to Android, Apple and Windows is easy to manage. also, the way to renw Apple certificate to link with ABM/SBM Policies can be dependendly distributed to the user or the endpoint. Users, device and other settings can be directly mass imported to fastly deployment MDM policies in the company. Of course, support is a good assistant and very helpful in case of need.

Puntos en contra:

Love in future to get other language than English because of some non IT profile that need to access in view only mode. Only three admin profil for users. It could be pleasant to manage some features directly by making our own admin profiles

Penny
Senior Geologist, Project Manager, UXO Database Design and Administration, GIS Specialist, Asset Manager en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

I Love Miradore

5,0 hace 4 semanas Nuevo

Comentarios: Getting the devices onboard was super easy and quick. The business policy makes it so easy to add additional devices.

Puntos a favor:

Ease of use, total control of the mobile devices was easily achieved.

Puntos en contra:

There is nothing that I dislike about Miradore, its great.

Alternativas consideradas previamente: Miradore Management Suite, Esper y Jamf Pro

Razones para cambiar a Miradore: I like the Miradore interface and its ease of use. You can do complicated things in it very easily.

Tim
Director of Engineering en EE. UU.
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Very frustrating support, poor BYOD Android implementation

2,0 hace 3 años

Comentarios: We chose Miradore based on their marketing material and BYOD functionality. Our reality, at least for Android devices, has been very frustrating. We use Miradore to deploy and update custom Android and iOS software to our employees. iOS installation and functionality is satisfactory, but Miradore's tools fall well short of the mark on the Android side. The BYOD configuration process is very confusing to the end user. At the moment it requires a trained individual to walk the user through the process. We have one device where the app will not successfully configure itself, and provides no useful information as to why. Miradore support has been less than helpful. I've contacted them on 3 occasions, and each time gave up on the conversation because they challenged the facts I gave them. While they're the least expensive, the extra cost required to deploy the app, and the time spent arguing with support over the facts in my tickets do not make up for the discount. We are actively looking for a replacement.

Puntos a favor:

It's the least expensive option for BYOD MDM

Puntos en contra:

Installation and configuration of BYOD Android devices is poorly implemented, and rarely successful

Respuesta de Miradore

hace 3 años

Hi Tim, We're sorry to hear that your experience with Miradore did not go as expected. This doesn't sound like the service we aim to provide our customers. Device enrollment and management should be as easy as possible, and unfortunately, this time, we were unable to solve your enrollment issue. We apologize for any inconvenience caused. I will share your feedback with our product development team, and please let us know if you are open to discussing the issue and how we can improve your experience with Miradore. Best regards, Phill from Miradore

Joshua
Application Specialist en Australia
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Simple to use for our organisations needs

5,0 hace 3 meses

Puntos a favor:

We were previously using Cisco Meraki but after some changes in pricing structure we needed to assess and move over to a new platform. We didn't need high functionality out of an MDM solution, it was more to ensure uptime of our devices apply push out applications and this platform does exactly that. Pricing is good as well as that was also a key motivator in our decision

Puntos en contra:

Nothing in particular, ticks most of our boxes.

Alternativas consideradas previamente: Jamf Pro

Razones para elegir Miradore: Pricing increase and structure change from meraki

Software anterior: Cisco Meraki

Razones para cambiar a Miradore: Jamf too expensive for our org for the needs

Matt
Network Admin en EE. UU.
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Miradore is good, but lacking in the iPhone area

4,0 hace 5 años

Comentarios: Miradore was a quick turn around to get setup and purchased, especially with our necessity of getting this done quickly. Unfortunately, Miradore's functionality is limited in our environment due to requirements on Apple DEP to be working properly.

Puntos a favor:

it is easy to stand-up and get running. configuring communication between Miradora and Apple DEP is well documented by Miradore. Reporting tools available to let you know when users uninstall miradore or a phone does not check in. Links with Apple volume license program account. Android configuration, maintenance, and setup works great.

Puntos en contra:

Users are able to uninstall Miradore from iPhones if Apple DEP account is not connected. Due to issues with Apple DEP, we are unable to get full control of the iPhones with Miradore. can't push/block apple updates to iPhone or iPad.

Alternativas consideradas previamente: Hexnode UEM, Jamf Now y ManageEngine Mobile Device Manager Plus

Razones para cambiar a Miradore: It was cloud based, low cost, and we only needed 10 phones monitored. For the low amount of devices requiring monitoring, it was more cost efficient to move to the cloud instead of an on-premises solution.

Respuesta de Miradore

hace 5 años

Many thanks for your review. I have shared this feedback internally. Best regards, Miradore Team.

Brooks
Finance officer en Canadá
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Good, but expensive

4,0 hace 5 años

Comentarios: Overall this MDM service was able to do everything I was looking for. Based on the cost (also being charged in USD) I began looking for alternatives and there are many of them just like Miradore that will not charge a minimum invoice fee. They may be lacking 1 or 2 features but these features would not make me choose miradore over others.

Puntos a favor:

Was able to track all iPads easily. Adding apps/Black listing apps such as Find my iPhone is great. Customer service was quick and able to help me through the process of setting everything up. Messaging to individual devices was a plus.

Puntos en contra:

Navigation is confusing The cost. Being a Non for Profit organization I was offered a discount, but that did not mean anything because they will charge you a minimum invoice amount. This does not make it ideal for any small business.

Alternativas consideradas previamente: Jamf Now

Razones para cambiar a Miradore: I chose Miradore because it offered a few extra features. But, these features were not worth the minimum invoice amount. I am able to get all the exact same features for free.

Respuesta de Miradore

hace 5 años

Thank you, Brooks, for providing your opinions; I have circulated them internally to the product team for further analysis. Best, Miradore Team.

Usuario verificado
Usuario de Linkedin verificado
Administración educativa, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Miradore Understands Its Customers

5,0 hace 3 años

Comentarios: Overall I am very happy, in almost no time it improved my department's overall productivity.

Puntos a favor:

Miradore just gets it. They innovate and are cutting edge with device management (Apple, Android, Windows), yet keep it easy to use. The interface is intuitive and is easy to figure out. I was able to get up and running within an hour.

Puntos en contra:

While they are ahead of others in supporting Windows Management, it would be nice to see drop-downs instead of having to refer to Microsoft's documentation.

Alternativas consideradas previamente: Hexnode UEM

Razones para elegir Miradore: Filewave's development slowed, so they were behind the curve.

Software anterior: FileWave

Razones para cambiar a Miradore: Hexnode's actual product did not match its marketing material.

Omar
Systems Technician en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

All purpose MDM

4,0 hace 3 años

Puntos a favor:

Ease of use. Covers a broad spectrum of devices. Dashboard Reference material

Puntos en contra:

Maybe add a feature to view all devices on a single map.

Alternativas consideradas previamente: SOTI MobiControl

Razones para elegir Miradore: To consolidate our MDM to a single services.

Software anterior: SOTI MobiControl

Respuesta de Miradore

hace 3 años

Thank you so much for your review and feedback, Omar! We're happy everything has worked out well for you. We currently offer a location tracking feature for iOS and Android devices. You can find more information about it here: https://www.miradore.com/knowledge/using-miradore/location-tracking/ Best regards, Katja from Miradore

Peter
Senior IT Specialist en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Miradore is awesome!

5,0 hace 2 semanas Nuevo

Comentarios: Very good experience. Loved having the guys at Miradore talk with us a few times before getting into using the software. Very helpful and friendly.

Puntos a favor:

Being able to manage both iPads and Android tablets and phones in one place. Very easy to use!

Puntos en contra:

I haven't found any issues with Miradore.

Edward
Sales Manager en EE. UU.
Maquinaria, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Miradore review

4,0 hace 5 años

Comentarios: managing my devices

Puntos a favor:

easy to implement and use did not need any product support

Puntos en contra:

some limits of the software for device management its a great value for the money

Alternativas consideradas previamente: SOTI MobiControl

Razones para elegir Miradore: pricing

Software anterior: SOTI MobiControl

Razones para cambiar a Miradore: great usability

Respuesta de Miradore

hace 5 años

Thank you, Edward - we very much appreciate your review and feedback. Best regards, Miradore Team.

Antonina
Telecom Eng en EE. UU.
Construcción, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

use for company BYOD devices, good experience, does what needed with free option, recomend

5,0 hace 7 años

Comentarios: save on MDM cost

Puntos a favor:

free, for company BYOD phones, easy to enroll devices, does what expected, can unenroll devices with free options and it will remove profile from devices automatically, can push security feutures required by government.

Puntos en contra:

can not enroll Android non Samsung devices, some Samsung devices complain that speaker stops working on device when enroll,

Respuesta de Miradore

hace 7 años

Many thanks for the review! It's great to hear your feedback, and just in case you're still experiencing any sound or enrollment problems, our team will reach out personally to advise. Thanks again. Best regards, Miradore Team

Jesse
CEO en EE. UU.
Hardware informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Thanks

5,0 hace 5 años

Puntos a favor:

It is very easy to manage my businesses devices straight from my computer

Puntos en contra:

They need to make a control panel for mobile devices like a app

Respuesta de Miradore

hace 5 años

Thank you, Jesse, for your review. I have shared your suggestion internally. Best regards, Miradore Team.

Francis
IT Director en Canadá
Transporte/transporte en camión/ferrocarril, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Tracking smartphones and tablets

5,0 hace 5 años

Puntos a favor:

It does all the required functions very well: location tracking, device configuration, app deployment, user management. Manage your devices easily and in the background. Useful for small to medium size organisations that need to implement a cost effective mobile device management system.

Puntos en contra:

The user interface could use a bit more integration to make it more intuitive and user friendly.

Respuesta de Miradore

hace 5 años

Thank you, Francis, for this review. I have shared your comments about the user interface internally. Best, Miradore Team.

Buddy
Consultant en EE. UU.
Banca, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Mobile Device Mgt

5,0 hace 3 años

Comentarios: Miradore is easy to use and implement.

Puntos a favor:

Ease of implementation and use. Much easier than our previous Mobile Device Management product.

Puntos en contra:

After my experience with another product, I can't think of a thing I don't like.

Respuesta de Miradore

hace 3 años

Thank you for the review, Buddy! We're happy that you like using Miradore and find the platform easy to use. Best regards, Katja from Miradore

Ross
User & Devices Team Lead en Canadá
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great product, amazing price.

5,0 hace 5 años

Puntos a favor:

Value for money, overall quality. Support is very helpful.

Puntos en contra:

Interface feels a little clunky and dated.

Respuesta de Miradore

hace 5 años

Many thanks for your review. We have shared this feedback with product development. Best regards, Miradore Team.

Gopinath
IT Support Analyst en Canadá
Logística y cadena de suministro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Easy Mobile Management Software

4,0 hace 5 años

Puntos a favor:

It's structure. The updated look admin control looks better.

Puntos en contra:

Nothing as such. We haven't used all the features.

Respuesta de Miradore

hace 5 años

We really appreciate your providing us with this review, Gopinath. Best, Miradore Team.

William
CEO en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Miradore is the perfect MDM for us

5,0 hace 5 años

Puntos a favor:

This system is VERY easy to use and fully functional for all our mobile device management needs. Very impressed with their support team, ease of use and cost.

Puntos en contra:

Sometimes getting the devices to respond to commands can be tricky.

Respuesta de Miradore

hace 5 años

William, thank you for your extremely kind words and review! I have circulated this internally. Best, Miradore Team.

Barrett
Artist en EE. UU.
Arte y artesanía, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

My take

4,0 hace 5 años

Comentarios: Overall it was the most intuitive out of all applications in its type

Puntos a favor:

Ability to understand the application through completion

Puntos en contra:

At times still a little confusing but no way near azure

Respuesta de Miradore

hace 5 años

Really appreciate your leaving this review and providing some feedback, Barrett. Best, Miradore Team.

Jeremy
Systems Administrator en EE. UU.
Bibliotecas, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great MDM Solution

5,0 hace 5 años

Puntos a favor:

Cloud-based, easily accessible, quick to setup. I love the ability to quickly make changes and immediately push those changes out to clients.

Puntos en contra:

There are a few features that I'd like to see added, such as more granular options and restrictions to apps like Safari.

Respuesta de Miradore

hace 5 años

Really appreciate your review and feedback, Jeremy, thank you! Best, Miradore Team.

DeAnne
Administrative Assistant en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Good Product, Great Value

4,0 hace 5 años

Comentarios: Miradore is a great way to keep track of your devices. It is easy to learn and simple to use, even for someone who is not in IT. We liked the ability to set it up ourselves, rather than having someone else do it.

Puntos a favor:

There are so many MDM solutions available and Miradore is perfect to fit our needs. It is one of the most reasonable ones we have found with all the functions we were looking for.

Puntos en contra:

It does not provide current tracking. Often times the device locations are hours or sometimes even days old. Also, the chat support is good, but it can be hard to talk to a live person.

Respuesta de Miradore

hace 5 años

Glad to hear Miradore suits your needs, DeAnne! Thank you for providing this review and feedback. Best, Miradore Team.

Nick
Systems Administrator en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la opinión

I have enjoyed the platform so far and all the features that I need for deployment.

5,0 hace 7 años

Puntos a favor:

I like the deployment features that I can use from the dashboard directly. The profiles that I have pushed out for monitoring have worked well.

Puntos en contra:

So far the one thing I don't like is that it takes extra time when there is an update to the software and it doesn't autmatically update the users always.

Respuesta de Miradore

hace 7 años

Hello Nick, thank you for the review. Our team will be happy to reach out to see if we can help streamline the process. Best regards, Miradore Team

CRIS
IT Administrator en EE. UU.
Producción de alimentos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Excellent MDM for Cost and Features

4,0 hace 5 años

Puntos a favor:

The cost is very low and has all the features we need for our deployments.

Puntos en contra:

Third-party software not compatible with Miradore.

Respuesta de Miradore

hace 5 años

Cris, thank you for providing this review and feedback. Best, Miradore Team.

Lancen
Sergeant en EE. UU.
Fuerzas del orden público, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Understanding the program

4,0 hace 5 años

Comentarios: Miradore allows our system to work. It's better than any other system I've used to deal with programas.

Puntos a favor:

I am very computer "stupid" once I was instructed by workers from Miradore i was able to easily navigate the system

Puntos en contra:

Everythung at first until I was instructed by Miradore employees.

Respuesta de Miradore

hace 5 años

Thank you, Lancen, for sharing your review and experience. Best, Miradore Team.

Tristan
Network Administrator en EE. UU.
Seguridad e investigaciones, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great choice for our needs

5,0 hace 5 años

Comentarios: We have 50 Samsung tablets in use for field techs. I needed a way to control setup and usage of them from a control panel. Setup is easy once I've gotten the process down. Add users, assign apps and configuration profiles, add the devices after factory wipe, assign to user, push configs profiles to the device (including PINs, support contact list, and location tracking), and finish setup on the tablets (gmail, Chrome, ftp, and Skype). The only drawbacks for our usage are you can't set a homepage or favorites for the browser and the Contact entries only contain a bare minimum of fields. There have been a couple tablets that didn't download profiles the first time they were pushed out, rebooting and repushing solved that issue.

Puntos a favor:

Lots of options, price is good (using the Enterprise version), fairly easy to setup

Puntos en contra:

One or two minor features missing, but not deal-breakers

Respuesta de Miradore

hace 5 años

Thank you, Tristan, for your detailed review and feedback. I've shared your insights internally. Best, Miradore Team.