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Sobre Zoho Inventory

Gestión de inventario y pedidos para empresas en crecimiento.

Descubre más sobre Zoho Inventory

Puntos a favor:

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues.

Puntos en contra:

Lack of integration partners without using some sort of connector.

Valoraciones de Zoho Inventory

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,3
Funcionalidades
4,3
Relación calidad-precio
4,3

Probabilidad de recomendación

8,4/10

Zoho Inventory tiene una valoración global de 4,5 estrellas sobre 5 según las 388 opiniones de usuarios de Capterra.

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Filtrar opiniones (388)

Bernar
Project Management en España
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Gestiona el stock de tu empresa!!

5,0 hace 2 años

Puntos a favor:

Es un programa para llevar el control de tu empresa, permite gestión de varios almacenes , gestionar el stock contable y stock virtual además de conectarse con CRM , ERP entre otras herramientas lo cual hace que sea todavía más potente.

Puntos en contra:

Es una herramienta compleja de implantar. Seguramente necesitarás trabajar con un partner premium de Zoho para que te ayuden a personalizar la herramienta y adaptarla a tu empresa para que el trabajo sea óptimo en tu empresa.

Alba
Alba
Maestra de Educación Infantil en España
Usuario de Linkedin verificado
Administración educativa, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Inventarios sin complicaciones

4,0 hace 2 años

Comentarios: Muy buena, facilita mucho la tarea tediosa de andar controlando el stock de productos.

Puntos a favor:

Lo que más destacaría de esta herramienta es la facilidad con la que puedes tener el stock de tu fábrica o almacén controlado de manera muy precisa. Estará subido en la nube y se complementa muy bien con Zoho Books.

Puntos en contra:

No es útil para controlar el stock en fábricas o almacenes que se dediquen a la fabricación de alimentos, cosméticos, es decir, en la mezcla de diferentes ingredientes. Además, desde mi punto de vista y, para poder aprovechar al máximo todo lo que ofrece el software, necesitarás de alguien que te lo implemente.

Usuario verificado
Usuario de Linkedin verificado
Desarrollo de programas, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Zoho Inventory - Gestión de pedidos

4,0 hace 2 años

Comentarios: Es una buena aplicación para organizar, y tener un seguimiento de tus pedidos así como de tu propio inventario.

Puntos a favor:

Esta aplicación es bastante buena para poder gestionar en la nube los pedidos, y además, permite crear o ejecutar tus pedidos de compraventa y tener un seguimiento de ellos. Por otro lado, se puede implementar fácilmente a las páginas webs.

Puntos en contra:

Tiene unos precios muy altos para lo que es la aplicación y podrían ponerlos más asequibles para captar a más clientes.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: GetApp

Buena solución

5,0 hace 3 años

Comentarios: Fue poca, probamos un tiempo el uso de esta herramienta pero no se adecuo a nuestras necesidades y se optó por un desarrollo propio

Puntos a favor:

Me gusto, te permite administrar muy bien pedidos e inventarios sin embargo no es una aplicación que se adecuase a las necesidades que teníamos

Puntos en contra:

Al momento de implementar nos resultó difícil de entender, quizá necesita mejor soporte pero fuera de eso, todo en orden

Luis Felipe
Luis Felipe
diseñador en Colombia
Usuario de Linkedin verificado
Diseño, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

base de datos en una aplicación

4,0 el año pasado

Puntos a favor:

en la parte empresarial es maravillosa, e gestiona y mantiene una organización muy buena

Puntos en contra:

creo que una mejor interfaz no le caería mal

David
David
Software Engineer en EE. UU.
Usuario de Linkedin verificado
Semiconductores, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Robust inventory management tool

5,0 hace 2 años

Comentarios: Provides a wide variety of functions to optimally manage inventory tracking.

Puntos a favor:

Facilitates tracking of products at all stages through a verification and logging mechanism for employees. Allows you to generate reports for real-time analysis, enabling you to review, track and manage supplies efficiently. The suite of integrations it offers is simple to perform and very productive. With bar code scanners you can be very accurate in collecting data on products in stock.

Puntos en contra:

It was a bit complicated to finalize the integration with some third party platforms.

Estefania
Estefania
Engineering Project Specialist en Argentina
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

To succeed in today's competitive marketplace, maintaining accurate customer data is essential.

4,0 el año pasado

Comentarios: I can say that Zoho Inventory has helped reduce inventory management errors and have a clearer view of how sales are performing. As for recommendations, I recommend Zoho Inventory to anyone who needs to manage their inventory efficiently and quickly. It is a useful and easy-to-use tool that saves time and increases productivity. In summary, I am delighted with my experience using Zoho Inventory. It is a valuable tool that has helped me manage my inventory quickly and efficiently.

Puntos a favor:

I can highlight that Zoho Inventory allows me to manage inventory efficiently and quickly, saving time and increasing my productivity. I also like that Zoho Inventory offers various reports and statistics that help me make better decisions and better understand how my business is performing. Zoho Inventory can help you achieve this goal by streamlining your sales and inventory management processes and ensuring that your customer data is always up-to-date and accurate.

Puntos en contra:

I believe integration with other company programs could be improved, although this has not been a big issue for me so far. Also, although it doesn't affect performance too much, I would like to see more customization of some platform aspects.

Cybele
Human Resource Manager en EE. UU.
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

The best tool for order and inventory management

5,0 el mes pasado Nuevo

Comentarios: The experience is great. My work has been so easy and perfect.

Puntos a favor:

Firstly, the dashboard looks nice. It is so easy and simple to navigate through it. It also can be integrated with other tools hence making work easier.

Puntos en contra:

So far, i have not encountered any issues in this great software.

Gregory
Pressident en EE. UU.
Muebles, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Shopify users, beware of Zoho!

1,0 hace 3 años

Comentarios: Impossible to contact the dev team, even by email, which would have saved me two years of lost development time on my end. There is not even an effective communication channel between Customer Support and their own development team. It's one of those "I.T. doesn't talk to inferior beings" outfits. You know the type.
Low integrity: If you make a mistake and misguide a paying customer, accept responsibility and issue a refund. It's the very least they could have done.

Puntos a favor:

On paper, Zoho had all the flexibility and scalability we were looking for, but it turns out that it is incompatible with a Shopify store that has more than a few months of data. It won't import the data. This is not a misunderstanding and there is no workaround. Details below.

Puntos en contra:

We bought it to be our CRM and Inventory Management System for our Shopify office furniture store. On installation, it would only import the last two months of transactions from Shopify. That's a disaster. For all of our regular customers, they'd have two accounts and we'd have to look in both places to find a past order, not to mention re-creating all of their account data by hand in the new system if they hadn't purchased in the last two months, and we'd have no idea what their lifetime value was. Zoho support was sure I had done something wrong. It took weeks for them to decide that Shopify was the problem. They told me Shopify was blocking the export of the data. So I called Shopify. They told me (in an hour) that they have an automatic block to prevent hacking but all Zoho had to do was to call them and they'd unblock them! Over a period of weeks, I tried to get to the right department to tell the install team or dev team about this, and no one seemed to know what I was talking about. They kept insisting it was a Shopify problem. A support rep got back to me a few months later and said the limitation had actually been built into Zoho and it would be fixed in the next version update. So, foolishly, I kept paying. I kept checking in and finally, two years later, they told they have no plans to fix this problem, and no, I couldn't have a refund even though I was waiting for them to fix what they told me they would fix, and had never used the product.

Zakhar
Zakhar
Manager en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: GetApp

Good and inexpensive alternative for inventory management

4,0 hace 3 meses

Puntos a favor:

Zoho made it easy to switch from a different system. Setup was not the smoothest but I can't say it was too painful. It does the job and for the price I think it's a good option.

Puntos en contra:

I would like a few things added to Zoho going forward. - Being able to see COGS for various inventory adjustments and sales. Currently, we have to integrate with Zoho Books to see those but it would be great to have that option built in. - Average historical cost per product for all products. Currently, we can only see the average cost of products in stock only.

Sancharini S
Sancharini S
Admin Executive en India
Usuario de Linkedin verificado
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Practical, economical option for Inventory Management

5,0 hace 3 años

Comentarios: Functional company, hands on management. Can write to them any time, it's a different thing that they don't reply, but get the ball moving through their team !

Puntos a favor:

Practical features that are used by any warehouse daily, pick list, packing list, item management, batch / serial number management etc... all in all a complete package for warehouse management.

Puntos en contra:

Can be more economical due to scale of zoho, they could pass some more discount to clients.

Alternativas consideradas previamente: Salesforce Marketing Cloud

Razones para cambiar a Zoho Inventory: Complete solution / package to run a business, not only inventory management.

Miguel
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Review

5,0 hace 8 meses

Comentarios: I would say it's been a great experience overall.

Puntos a favor:

Pretty much a simple, great system all around.

Puntos en contra:

Honestly there's a learning curve, but nothing too rough.

Alternativas consideradas previamente: Zoho Books

Razones para elegir Zoho Inventory: Ease of access, better inventory stocking and customer functionality.

Software anterior: QuickBooks Online

Razones para cambiar a Zoho Inventory: Had heard about it from a family member from his small business, had to give it a shot.

Karun
Founder en India
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: GetApp

Fantastic addition to the Zoho Books suite

5,0 hace 5 años

Comentarios: Well designed software that meets my organisation's needs. Ease of usage means that people at all levelsof the organisation can get comfortable using it to manage inventory and track sales.

Puntos a favor:

As a small business owner, I found that the Zoho Inventory plug-in for Zoho Books provided me with a seamless and stress-free tool to manage multiple SKUs, track inventory, and create composite items. As a design brand, we often have multiple elements that go into a single product, and I have not found any other software that allows me to manage composite items as well as Zoho Inventory.

Puntos en contra:

The pricing plans are a little prohibitive for a small business. However, even the free version offers a great user experience and provides full access to all features, limiting only the number of items that can be managed through it.

Alternativas consideradas previamente: QuickBooks Online

Razones para cambiar a Zoho Inventory: Free package offered much better functionality. Additionally, I already use Zoho Books so integration was a must.

Matt
President en EE. UU.
Comercio mayorista, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Wholesale Distributor Using Zoho Inventory

5,0 el mes pasado Nuevo

Puntos a favor:

Having an all in one platform is easy for us to navigate. We previously used multiple platforms and nothing synced. We now have perfect inventory management and don't risk losing stock or overselling items.

Puntos en contra:

I would like more payment processor options that could be integrated with the invoice feature. Stripe suspended our account because of a surge of transactions and refunded half of the orders. Stripe is also holding 5 figures of funds that it did not refund. We broke none of its TOS. Adding better processors would be very nice. It would also be extremely helpful to have bulk image upload supported in the inventory import feature. We deal with thousands of items in our inventory and cannot manually add pictures for each one.

Brad
Managing Member en EE. UU.
Usuario de Linkedin verificado
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: GetApp

Great Product, Great Price, and easy to set-up and use

5,0 el mes pasado Nuevo

Puntos a favor:

the inventory control is easy to setup and manage

Puntos en contra:

would like to see a few different features on entering product in system but work well the way it is.

Liliana
Cloud Solution Specialist en Rumanía
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Good value for money - best works for small businesses

4,0 el año pasado

Comentarios: Easy to track inventory, reporting is quite clear and straight forward

Puntos a favor:

Ease of use and the customer support are very efficient.

Puntos en contra:

Some basic features like average cost of an item not possible to have it displayed with users of an organization other than Admins.

Alternativas consideradas previamente: Cin7 Core

Razones para elegir Zoho Inventory: Zoho Inventory is more reliable than Sage

Software anterior: Sage 50cloud Accounting

Peter
COO en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Very complete management system. Take a while to set up and the integration with vendors is tough.

5,0 hace 6 años

Comentarios: Currently none because of frustration with setting everything up and some roadblocks I have run into. I really want to get this up and running so I can implement throughout my organization but the current challenges are driving me nutz.

Puntos a favor:

Very complete! I like the overall feel and UI for this software. I like how it was thought about and implemented. I like that it offers many integrations and generally can do nearly everything I need it to do. I like how it is like lego's, I can select one module and then when ready set up another Zoho module and they will work together. Over all I like the product.

Puntos en contra:

Set up documentation could use some work. Getting stuck when so close to complete caused me to stop using it due to frustration. When returning, my trial was over before I completed the setup. I am not going to purchase until I know it will work and meet my needs. So now I am stuck using the free version when I want more. Meaningful documentation and/or help and I would already be a customer using the software. Instead I am aggravated and frustrated figuring out what my next step is. Use Zoho or look elsewhere.

Ellen
COO en Canadá
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great for Inventory!

4,0 hace 2 años

Comentarios: The customer service is fairly decent ... they are hard to connect with sometimes being that they are all based in India and I'm in North America.

Puntos a favor:

I like the detailed invoices, the ability to run all sorts of reports and the capability of doing invoicing/inventory etc all in one program.

Puntos en contra:

Ok .. here is the biggest con for this product. It doesn't automatically synch with woocommerce. I had to buy an additional 2 synch connectors to use this with my online store. you would think in this day and age that it would automatically synch, but I have to implement Kloud connector to link woo commerce to Zoho and a second one to synch it back ... at a cost of an additional $30 USD per connector per month. Gets to be costly.

Usuario verificado
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión
Fuente: GetApp

Easy to use and affordable

4,0 hace 5 años

Comentarios: As I mentioned before, its probably the only software affordable that includes all the necessary features to run a small company like mine.

Puntos a favor:

Integration with Shopify very easy. Pricing affordable with many features for a small company to afford.

Puntos en contra:

Clients with different currencies not easy. I am a company in Canada with Inventory in the USA and most of my customers are in USA.

Alternativas consideradas previamente: Cin7 Core y QuickBooks Online

Razones para elegir Zoho Inventory: I need it integration online with Shopify

Software anterior: QuickBooks Enterprise

Razones para cambiar a Zoho Inventory: I can track serial numbers

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: GetApp

The best Small business tools

4,0 hace 5 años

Puntos a favor:

I love how easy it was to intergrate with ebay. the listings synced over, the orders, the customer profile, everything. Hands down the easiest and most time and cost sufficient program i hvae tried.

Puntos en contra:

i love all the different Apps available, but im not sure if i c an get one app for a certain price and it work completely without having to purchase another subscriptiion for another service.

Alternativas consideradas previamente: Zoho CRM, FreshBooks y Salesforce Sales Cloud

Software anterior: ENVI

Urszula
ECommerce Consultant en Polonia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: GetApp

Zoho Inventory is a simple tool for simple shops

4,0 hace 5 años

Comentarios: I have been working with this application for over 1 year now. It changes step by step in a good direction but still there are some obstacles for importing/exporting data, duplicates and simple product management.

Puntos a favor:

easy to use, simple configuration, many integrations with accounting software and shops via connectors or built-in with Shopify.

Puntos en contra:

it is still under development. There are no bundled or configurable products that exist in eCommerce world. It makes the stock management a little bit tricky. In the business world SKU data is an indicator of the product. In Zoho Inventory it is an item name... and SKU. Sometimes I do not understand the logic behind some rules.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Good but not great

3,0 hace 4 años

Comentarios: This inventory software worked great when we used BigCommerce but once we switched to Shopify it wouldn't connect with our website. Inventory counts we're constantly off. This platform is intuitive and easy to use but I wouldn't recommend it.

Puntos a favor:

The interface is intuitive and easy to use. Everything is straightforward and laid out in a pretty logical way.

Puntos en contra:

It didn't work well for us when we switched shopping platforms from BigCommerce to Shopify. It also does not work with SKUlabs.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Zoho inventory - My saviour

5,0 hace 5 años

Puntos a favor:

Cloud Based ERP. SKU serial tracking feature. Awesome UI payment reminders integration with ICICI bank portal feature

Puntos en contra:

I still feel Customer care could be an area to work out for fast solving queries. Although m very happy with the support , the fast responsive call back for new users who works live on the product and stuck for help , could be an area to focus. Still cheers to whole Zoho Team for an awesome product

Usuario verificado
Usuario de Linkedin verificado
Tabaco, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Great App

5,0 el año pasado

Puntos a favor:

Easy to use, very versatile, it has become seamlessly essential to our business

Puntos en contra:

Customer service is a bit slow and clunky

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Excellent Choice for Inventory Software

4,0 hace 2 años

Comentarios: We use Zoho Inventory to manage our medical simulation lab at my university. It's an actually pretty complex inventory to manage, but ZI handles it great!

Puntos a favor:

My favorite part of Zoho Inventory is the customer service. They are on the ball whenever I have issues. I get immediate response each time I have a question. If they don't know the answer, I'm kept in the loop with updates until my issue has been resolved! I also like that all of my vendor contacts are accessible in one place. Finally, the mobile app is surprisingly in depth and capable. I can track orders, inventory, recent activity, etc.

Puntos en contra:

Honestly, I don't have many complaints. If I were to think of my top one (which isn't a huge issue) is that multiple layers of approval for receiving products can be a bit confusing.