Opiniones de Jolt

Gestiona los riesgos con Jolt

Puntos a favor:

Este aplicativo es de gran utilidad para el control de riesgos de la empresa y demás funciones.

Puntos en contra:

Al momento de implementar este aplicativo fue algo tedioso pero cumple con las expectativas

app muy completa

Puntos a favor:

lo que mas me ha gustado de esta app es que es super sencillo usarla y lo completa que es tienes desde aplicación móvil, listas de verificación, etiquetas etc de momento muy contentos que jolt

Puntos en contra:

la atención al cliente deja bastante que desear.... tardan un montón en contestar y eso hace que tenga este punto negativo

Purchased the Jolt labeler to label in process product, but we are using it for so much more!

Comentarios: Labels for in process and finished products, Very simple to use. Using for scheduling, time clock management, messages, alerts, communication, and accountability of personnel. They need to log in on an ipad to the software, and they can get their tasks right there that were set up for them. Excellent product! We are using this for so much more than what we originally purchased it for.

Puntos a favor:

Originally purchased to label in process product. But when we started building labels, we realized we can also make finished product labels and apply them easier. We just used these for the first time for the entire day and couldn't be happier. Great quality and simple. This software has so many features and now our production manager is using this software for our staff. It can be used as a time clock, for messages and alerts, for accountability of workers tasks, personnel scheduling, and much more. We plan to take full advantage of all it can do for us. We seem to find something new every day that this can do for us. For the price, along with the excellent support whenever needed, it is one of the best values I have found in a long time. I cannot recall a time in my career that I have been excited about a labeler!

Puntos en contra:

I think we will have to use this a bit longer to find something we don't like about this. The one item we changed was that the labeler comes with 1" x 1" labels, which were too small for our use. Our account manager sent us the labels we needed immediately.

Supercharged Performance with Jolt

Comentarios: Overall, I'm very pleased with my experience with Jolt. It has greatly improved my workflow and I wouldn't hesitate to recommend it to others.

Puntos a favor:

Jolt has been a great addition to my workflow. It's incredibly fast, reliable, and easy to use. The intuitive user interface helps me get things done quickly and efficiently. The customer service is also top-notch, and they're always quick to respond to my questions or concerns.

Puntos en contra:

The only downside I've found with Jolt is that the pricing can be a bit steep for some users. There are also some features that I wish were included but are not.

The mobile solution to increase efficiency and responsibility in your business

Comentarios: With this operations management platform, which is very complete and integrated, it offers me effective solutions to the needs of my company in different sectors.

Puntos a favor:

this is a very complete and integrated operations management platform that offers solutions which were very effective for my business. Additionally, his focus on team responsibility, food safety, and employee performance can help significantly improve the efficiency and productivity of any business.

Puntos en contra:

the prices are a little high, but this platform is super cool, bad at first I felt overwhelmed with so many options but over time I adapted quite well.

Ineffective product and poor business practices

Comentarios: Overall incredibly dissatisfied with the product, service, and especially business practices. We realized after several months of trying to get our staff to adopt the software that it wasn't going to happen so we inquired about terminating the agreement and monthly payments. We had not been using the software for some time and hoped that Jolt would let us out as a professional gesture. I acknowledge that it was in their contract that we were committed for another 9 months but I have never been in a situation where a company locked me into an agreement when I was completely dissatisfied, was not using the product and couldn't resolve the issues. It just was not a good fit for us. Jolt refused to terminate the agreement and proceeded to bill us our monthly fee for almost an entire year of us not using the product at all. I would never do that to a dissatisfied customer but Jolt has no problem so be careful when signing and either try to go month to month or be darn sure it is the solution for you. There is no way out.

Puntos a favor:

The promises sounded good. Results did not materialize.

Puntos en contra:

Poor adoption from staff, little to no assistance from jolt on that. Thermometers never worked correctly resulting in bad or no readings. When we tried to send back we were outside the warranty period of only a few months so were stuck with them. Ended up as trash. Always difficult to get in touch with customer service.

Boost your business performance with Jolt!

Comentarios: Jolt is a great and makes works simpler, easier and faster

Puntos a favor:

I find the option of using Jolt as a centralized platform for communicating and collaborating with employees, reducing the need for phone calls, emails, or in-person meetings very beneficial

Puntos en contra:

I found the learning curve a quite steep in the initial stages and the initial cost of investment is a bit on the higher side

Great software for scheduling, food & beverage companies

Comentarios: I have cut my time that is spent making the schedule down from the previous program I used.

Puntos a favor:

I have the ability to schedule as many positions to multiple employees for our Renaissance faire food and beverage staff..this is crucial when I need to have an employee work in multiple locations through out the day.

Puntos en contra:

I am unable to send the schedule to just a select employee or employees. Currently I have to send it to the entire staff.

Great Support from CSM

Comentarios: Jolt has been great so far! Everyone has been super helpful and very accommodating. [SENSITIVE CONTENT] has been doing implementation with me and he is a ROCK STAR. He always makes time for a Zoom when I need it. He has great knowledge and is absolutely a delight to work with.

Puntos a favor:

We LOVE the lists! We love the LOG BOOK! We LOVE the information library. With a few tweaks, scheduling could be outstanding as well.

Puntos en contra:

Scheduling performance. I have provided requests to help make it better.

Wonderful help

Puntos a favor:

I like the fact that everyone has a list of what they need to do so there’s not as much friction between employees now

Puntos en contra:

The app is very glitchy we’ve had to redownload it a couple times to get it to work again

Great platform for managing our Business operations!

Puntos a favor:

Best platform to use, because of its variety of tools for task management, time tracking, training, and more. It is simple to use and can scale with expanding enterprises. It is accessible to people with varied degrees of technical skill thanks to its user-friendly interface.

Puntos en contra:

It gets slow sometimes, but it's working fine.

Improving internal communication in my team

Comentarios: I like the ability to customize notifications and send messages directly to team members or specific groups

Puntos a favor:

By having everything on one platform, I can send instant messages and notifications to everyone or specific groups with just one click. I also love the ability to send and share important files, like manuals and policies, and make sure all team members have received and read them.

Puntos en contra:

Sometimes it can be a bit complicated to navigate the platform and there are so many features and options that it can be overwhelming especially for me it was a bit complicated but with time and practice I got used to it.

Pretty good overall

Comentarios: bad the time I've saved building my schedule is astronomical. Everything is just so easy to move around. After I put some projections in, I can see plainly how much money i'm wasting on labor and where I'm understaffed. Also, when I used to build my schedules, I would get complaints from employees all the time about how I scheduled them on a day they wanted off or outside of their availability or too little or too many hours or whatever the case may be. Now I get hardly any and when I do, I can say "well did you give me your availability?" The answer is always no and then it's their responsibility to solve it

Puntos a favor:

The administrative side of the software is pretty intuitive, but advanced enough to really customize. I have not had a lot of time to play around with the other features just yet, but the scheduler is top notch. I especially like being able to make a template with unassigned employees. Every week I just drag and drop my crucial shifts to the people that can fit them and then build my schedule from there. Really the schedule building feature is just fantastic overall. I must have saved at least 6 hours of time every week since I started using Jolt if not more. Having availability and time off requests laid out over the scheduler is so nice. I employ a lot of college students whose availability can change weekly. Them having the ability to change their availability on the fly is incredibly useful for me. I used to compare my schedule to hand written notes and an availability spreadsheet. I couldn't imagine going back. Last thing I have to add is the customer service from Jolt is top notch. And I mean REALLY great. They set me up with a personal representative of which I have all contact information I need to contact at anytime directly. Every time I send an email to Jolt, it is answered almost immediately. If I bring up a question they don't have an answer for, the make an effort to find it and always get back to me. My rep Johnathan is like the friendliest guy I've ever talked to. The Customer service of this company is reason enough to purchase the software.

Puntos en contra:

The fact that it is browser based. I don't care how fast your connection is, sometimes it's going to lag. Also, what's with needing an iPad for half the features?. What if I want someone to be able to see everyone on the schedule, but not change the schedule? And by far the most annoying thing is the Jolt Lite app. It's not intuitive so I end up putting availability in myself for employees that can't figure it out. The interface of the app looks pretty bare. Like a webpage from the late 90's. When I get a push notification, it would be nice if the app opened up to whatever it is I need to approve/deny instead of the default page I set, or the last page I was on. And availability is set as "unavailable to work?" It should really be changed to when the employee is available to work, or call it "Unavailability" or something, it's just confusing.

Very functional, Easy to Use and a great tool for communication

Puntos a favor:

I love that I am able to customize it for my restaurants needs. We have a lot of information and to be able to have one platform to trickle that information down is easy. From the lists, to labels and bulk imports, it is very easy to use. I also really love their customer service as they are always willing to answer any question I have, big or small and they really value feedback from "in the trenches" and strive to provide us the functionality we crave in this platform. I help establish this platform for several restaurants and file sharing and information is so easy in regards on how to build it, share it and import it.

Puntos en contra:

Honestly, nothing. Every time it seems to get close to being "outdated" or not as easy to use, they ask for a call so they can help walk you through an update. They ask for feedback and listen so most of our needs are met and are done so in a timely manner. They make me feel like our restaurant is the only one they work with however I know they take feedback from many many restaurants and it helps to know everyone's concerns and voices are heard.

Great Experience

Comentarios: I was approached by Jolt to try their product. No other locations from my company have tried this company so I had no comparisons or reviews. After checking around, the price made it worth the investment. Once we received the product it has changed our process in a positive way. The main features we use include the List, Labels, and Schedule. We were using hand written labels before Jolt because other company labeling equipment was too expensive. With our past hand written labels faced issues with labels falling off, unable to read the hand writing, and the employees did not do a great job looking for items that expired. With Jolt the labels stick to the container very well, is has the expiration written on the label making it more simple for my employees, and there's no question about date or time.
We were using paper copies for our multiple list (Typically 6-8 list per day) List would disappear, become dirty, or just not be completed. Jolt has made this task more simple with the added feature of a log book making communication easier to all of the employees. This has reduced our usage of paper, toner, and extending the life of the drum for our printer. I can easily access all list and review a date, time, and employee that completed the list. This helps cut down on my time used for performance reviews.
The scheduling section has also been great. Employees can use a free app from their phone to view schedule and submit request. Creating schedules is easier and more time efficient. The only option I would like added would to be able to view the schedule and my request side by side before I approve the request. With the current process I have to look at the request and then go to the schedule to see if I am able to accommodate the request. I do have 35-40 employees with a majority those being college students with school schedules and personal request to try to work with.

Puntos a favor:

How it has helped the store become more efficient.

Puntos en contra:

I need labels I can adjust or have available for Raw Chicken to have all the information required by headquarters on one label.

The Safety and Productivity Solution!

Comentarios: The experience has been great through and through! It's been a huge time saver. It's saved us time, and time equals money, in various areas of our business. You can download the names of your staff who in which are on your schedule, and it helps in keeping you and your team accountable.

Puntos a favor:

My most favorite feature of Jolt would be its assistance in helping the team meet food safety. This feature eliminates any handwritten and/or guessing shelf life for products, as the corporate guidelines for holding procedures are already downloaded on the application.

Puntos en contra:

Depending on how tech and app savvy your managerial team is, customization is based on what works for your particular team. Therefore customization is up to us and could be pretty sloppy, which ends up being productivity lost searching for a particular label.

Streamlined Management Processes

Comentarios: Cost savings on labels.
Time saving on tasks.
Team is more motivated.
Training is easier with a streamlined process.
Food safety is easier to implement with simple labeling process.

Puntos a favor:

Jolt takes your everyday tasks and lets you create checklists that managers and team members can complete while at work. Team can earn points for each task completed, helping to create motivation. Jolt food date labels are extremely cost effective (we saved on labels alone after switching from another labeling company). The wireless printer is awesome! Print from any connected iPad in the store. We were able to get rid of all the different binders and papers we had and just go with a single iPad in the managers' station.

Puntos en contra:

I would like to see better development on scoring. I would like to be able to view score in a category (such as cleanliness) and compare this week to the week before or last month to current month. Scoring is a huge opportunity that needs more development! Also, there's no way to "clear" a checklist without checking it off (sometimes leads to someone just checking everything off to clear the list). Once a list is no longer applicable, it would be better to just clear it rather than having to check every item.

A must-have for a service based industry

Comentarios: We have opening procedure lists, closing lists, cleaning lists, new hire training lists, and even incident forms which automatically send to my insurance agent when they're filled out. This product is vital to any small business.

Puntos a favor:

Accountability! Ask your employee, "hey did you clean the bathroom like I asked?" they'll say yes every time. Give them a Jolt list asking them to take a photo of a clean bathroom and sign off that they completed it and you'll be amazed at the results. I apply points to each check list item and give out prizes to the top point earners each month. Now my employees are accountable for their actions and rewarded for a job well done. Bonus: New hires have a thorough guideline of how to complete regular talks by walking through a check list.

Puntos en contra:

The ability to bulk-change lists could be more user friendly. Right now the process can be quite tedious if you're like me and have long lists that need editing.

Great for Schedules!

Comentarios: This is an incredibly easy tool for scheduling employees. It really makes calculating hours much easier.

Puntos a favor:

I love the ease of use with this software, and the navigation of different employees' schedules. Its easy to insert times and easy to post once it is completed. We also love that there is an app! It's up to date with the times, and with younger employees, technology and ease of access is everything. We also love the referral program. We haven't had anyone actually join yet, but we recommend Jolt to everyone.

Puntos en contra:

We had a couple issues with getting employees the link to actually view their schedule. It would get lost or just not even send. There should just be a way for us to preset a password for the employee and once they log in it asks them to reset it.

A Step Above the Rest

Comentarios: To start off, Jolt has become a major part of our daily operations since we decided to partner with them. From the extensive amount of checklists, to the sheer number of daily users, Jolt has been able to deliver a user friendly and efficient experience to our staff. Support from the Jolt team is amazing, as they help guide you through your initial training and ongoing training as you continue to learn the functionality of their system. You will be amazed at how many applications you can now use Jolt for. They are truly with you every step of the way. If you are in search of an operations software platform, you have found your answer! Jolt is perfect for the job! We have been able to operate with increased safety and our park leadership has been able to more effectively and efficiently perform their duties.

Puntos a favor:

The user interface is very user friendly. We are able to adapt almost any tool from Jolt and find a way to apply it into our current procedures. They staff has become more efficient at their duties, and we know that the feedback provided is secure and accurate.

Puntos en contra:

Nothing!

It doesn't Jolt, it can be slow

Puntos a favor:

It's fairly simple, bare bones software but it helps with task tracking and holding employees accountable.

Puntos en contra:

Sometimes it can be slow or glitchy and lists wont pop up. It takes a bunch of logging in and out to get it going.

Best Digital Manager

Comentarios: The staff was worried about using this product, but after a simple training, they are running with it. Love that as they come across things that need to be tweaked, that it is so easy to go in and change things up. One of the other things about JOLT that is fabulous is there customer service. Any questions we have are answered either with a simple email or at our weekly training sessions!

Puntos a favor:

This product is so easy to use, to build lists/change lists and reports and the best part...NO MORE PAPER!!

Puntos en contra:

We haven't come across any thing about Jolt that we don't like...

Very helfpul, very convenient!

Puntos a favor:

Love that this can be an app where Employees can easily access their schedule, release, switch, and pick up shifts and even request time off and change their availability. It makes very important information so simple and easy to communicate. I just love this, we use it a lot for work.

Puntos en contra:

I just wish the times are in 15 min increments instead of only hourly. Makes it easier to check how many people is scheduled per 15 minutes at a glance.

Great labels! Haven't explored other things

Puntos a favor:

Labels are awesome! I honestly don';t have much experience with any of the other features. However, the labels save time. They are super easy to use. And my team members put labels on everything willingly without grumbling The customer support has been awesome when I needed printer assistance. They updated the user interface to assist us! Great all around

WOW! What a great additiona!

Comentarios: We were struggling with the ability to track who was doing (or not doing) what with our checklists and systems. JOLT has truly given us control over what our restaurant looks like, how our food is prepared, and how closely we are following health department regulations. We are now able to hold our employees accountable when the job is less than our expectations, as well as rewards those that are going above and beyond what is required. Anytime I have had any questions or issues with the product, Dan has been able to answer all my questions and point me in the right direction. I strongly recommend JOLT to anyone who has employees! :)

Puntos a favor:

Easy to use

Puntos en contra:

Data entry when establishing - but now I find out that Dan would be willing to set that all up for me, so wish I would have had him when we first started using JOLT! :)