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Sobre Privy

Más de 250 000 empresas confían en esta herramienta para capturar y convertir visitantes del sitio web. Nunca necesitarás otra aplicación de ventanas emergente, cupones o de carrito abandonado.

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Puntos a favor:

It's really too bad that I can't give the a higher rating as I'd love to. I really like the app and the customer service and easy integration.

Puntos en contra:

Also, this system does overlap sometimes with the way your email client will run if you are just using it for Abandoned Cart popups.

Valoraciones de Privy

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,3
Funcionalidades
4,4
Relación calidad-precio
4,0

Probabilidad de recomendación

8,1/10

Privy tiene una valoración global de 4,4 estrellas sobre 5 según las 50 opiniones de usuarios de Capterra.

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Filtrar opiniones (50)

Gustavo
Manager en México
Comercio minorista, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Que tan privado es Privy?

4,0 hace 3 años

Comentarios: En general es un producto meramente practico y sencillo, eficaz y de un uso facil, me gusto el hecho de encontrar varias opciones para visuaizar mas campo para una busqueda de algun tema o necesidad que se requiere, lo recomendaria mucho ya que es muy eficiente y compite con otros productos que son de gamma alta como lo es privy, les felicito por eso

Puntos a favor:

La simplicidad del mismo, que puedes ampliar una gama completa de articulos, promociones o servicios sin tantanecesidad de intermediarios y hacerlo mas directo, de igual forma que su uso es sencillo y muy practico para el usuario que lo utiliza

Puntos en contra:

Puede que hasta cierto punto tarde en ocaciones o que tantas paginas que se deben abrir para visualizar un cupon, promocion o articulo puede ser tardado o confuso hasta cierto punto, podria ser mas simple con la informacion mas directa y en base a eso acortar tiempos y poner la informacion solo necesaria y que el usuario no necesita

Danielle
Danielle
President/CEO en EE. UU.
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

We use privy to collect email addresses online.

5,0 hace 7 años

Puntos a favor:

I like the integration with Shopify and MailChimp. This makes address collection pretty easy. There is more functionality that we haven't utilized.

Puntos en contra:

I had a bad experience recently when I tried to find out the URL that my sign-ups were coming from.

Respuesta de Privy

hace 7 años

Hey Danielle - thanks for the review! I'm sorry to hear about the bad experience you had trying to find out what URLs your signups were coming from. I'll shoot you a separate email to help you with that. Josh from Privy

Opinión anónima
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Privy Made SMS Easy

4,0 hace 3 semanas Nuevo

Comentarios: Easy to use and very efficient for my SMS needs.

Puntos a favor:

Privy seamlessly connects with my Shopify store.

Puntos en contra:

I wish I could get more dedicated help prior to reaching 9k contacts.

Kyle
Operator en EE. UU.
Ropa y moda, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Software was working, then had issues

3,0 hace 6 meses

Comentarios: It was poor since there was a glitch or misunderstanding and my actual customer list from Shopify was blocked by Privy, so I could no longer use the software.

Puntos a favor:

It was better priced than Klaviyo and they had good ecommerce knowledge

Puntos en contra:

I sent out a campaign to my customers, but somehow got marked as spam and Privy wouldn't let me send emails to that list, which was my customers, so I cancelled

Azeem
Founder en India
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Great Digital Customer Experience Enhancer!

5,0 hace 3 años

Comentarios: Overall experience with Privy has been phenomenal, in fact, we continue to use it for Shopify stores due to it's deep and seamless integration allowing for relevant targeting.

Puntos a favor:

The best part about Privy is that it allows you to tap into high intent customers over multiple touch-points through a single platform and app. Something underrated about Privy is their learning repository which is amazing. Lastly, it's super easy to use. We used it on Shopify it was an absolute breeze.

Puntos en contra:

While customer support was largely decent, we did have a couple of instances where there was a huge scope for improvement. Secondly, setting up emails with images can, at times, become cumbersome.

Varun
Varun
CEO en India
Usuario de Linkedin verificado
Artes escénicas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Beautiful popups that comes with a price tag

4,0 hace 4 años

Comentarios: It was a pleasant experience till they removed certain features from our existing plan and placed them in the higher plan. Also, their pricing and plans change too often which is a bit worrisome and uncomfortable.

Puntos a favor:

The templates are beautiful, easy to edit and setup and publish on website. Exit intent works fabulously well on desktop and mobile. Only a few providers have this feature available.

Puntos en contra:

It's far more expensive as compared to other providers, offering the same set of features in a higher plan which makes it pricey and unaffordable once you attain a certain level of scale in terms of visitors and page views.

Usuario verificado
Usuario de Linkedin verificado
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Helped Our Company Immensely

5,0 hace 5 años

Comentarios: It’s been great. They advertise list growth, and that’s what they do. Our list has grown tremendously since choosing Privy!

Puntos a favor:

We use Privy for the pop up form that feeds to a list of contacts in Mailchimp. My favorite thing about Privy? It works. We have made so much money from the pop up coupon!

Puntos en contra:

As your company grows, so does your bill. They bill on page views, which is fine. They’ve gotta make money somewhere.

Respuesta de Privy

hace 5 años

Thanks for the review and love seeing your success!

Brittany
Brittany
VP Sales en EE. UU.
Usuario de Linkedin verificado
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Captures Attention

5,0 hace 6 años

Comentarios: Great for building an email list and getting sales to go through on your site because of coupon offerings!

Puntos a favor:

This is a great tool for capturing your customer's attention before they're about to leave your Shopify store. I've had this setup on my online store for about 2 years now. I find people are usually pretty inclined to submitting their email anywhere if it means getting a discount coupon. So obviously this tactic works well. I definitely think anyone needs this tool if they have an online store It's very customizable to your needs and design. And it's great for analytics. Very user-friendly and easy to setup with Shopify, like most add-ons.

Puntos en contra:

I mean it's a pretty straight forward software. Maybe more catered to smaller businesses rather than large companies.

Daniel
Daniel
Co Founder, Head of Marketing and Product en EE. UU.
Usuario de Linkedin verificado
Ropa y moda, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Flexible and easy

4,0 hace 6 años

Puntos a favor:

- Like that it integrates with Shopify and Mailchimp - I like that I can set triggers for when it pops up and easily design new campaigns to test them

Puntos en contra:

THere are no cons that I can think of. We have a pretty simple use case on our website and it does the job.

Ciprian
Senior PHP Developer en Irlanda
Usuario de Linkedin verificado
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: GetApp

Alternativas consideradas previamente:

Good user feedback tool but restricted

4,0 hace 5 años

Puntos a favor:

A good user feedback tool with lots of options pertaining to user targeting, user funneling, timing events, actions and page behaviour.

Puntos en contra:

A good user feedback tool but restricted in that all user interactions require an email field.

Brionne
Brionne
Associate Digital Graphic Designer en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Cool Tool, Way too Spendy

5,0 hace 6 años

Puntos a favor:

This tool is pretty easy to learn and the sleek interface makes it easy to find the tools you are looking for, whether it's options to customize your pop-up, connecting your MailChimp account, etc.

Puntos en contra:

It's way too expensive. Competitors offer the same features for a fraction of the price. I also like that it doesn't automatically update your email list, you have to manually export contacts from Privy to MailChimp. Maybe it does it automatically if you upgrade your account.

Respuesta de Privy

hace 6 años

Hey Brionne, Thanks for your review on Capterra! Glad to hear that for the most part you are enjoying Privy. In terms of syncing your new subscribers over to Mailchimp, you can do that automatically on any of our plans. Just go to the automation step of any of your display campaigns, select Mailchimp and then choose which list you want it to sync to in your MC account. https://help.privy.com/hc/en-us/articles/360009564293-Syncing-Your-Privy-Contacts-To-MailChimp Hope that helps! Josh

Usuario verificado
Usuario de Linkedin verificado
Internet, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Can't say enough about this company and its CEO. The tool is awesome, powerful and simple to use.

5,0 hace 7 años

Puntos a favor:

I love that the popups are so fully customizable. I didn't get that with Hellobar and alternatives. I love that the company is transparent. I've seen the CEO on chat so many times and he is awesomely helpful!

Puntos en contra:

The integration with my ESP has been dodgy a couple times, but that could be on the other end, not Privy's.

John
Associate Director of Marketing en EE. UU.
Marketing y publicidad, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great for on-site Email Acquisition

5,0 hace 5 años

Comentarios: Privy has tripled our on-site email acquisition. It is really customizable and gives a great user experience (for both the customer and store). Customer support has been great

Puntos a favor:

Easy to use interface Drastically and quickly improves email acquisition & conversion Helpful support team Integrations with Shopify

Puntos en contra:

Some of the web exclusions can get confusing Not as plug & play for ecomm platforms other than Shopify Occasional features don't work as expected (pop ups show up immediately versus time spent or % scrolled).

Respuesta de Privy

hace 5 años

Thanks for the review and for bing a customer John!

Mattie
eCommerce Manager en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Awesome Software

5,0 hace 3 años

Comentarios: Overall, great experience.

Puntos a favor:

Implemented Privy on a BigCommerce store and have been super happy with it. It's ease of use is incredible, and allows anyone to create effective popups to capture emails, and easily integrates with even competing software such as MailChimp.

Puntos en contra:

The price, but it's not bad for what you get.

Usuario verificado
Usuario de Linkedin verificado
Servicios financieros, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Awesome Tool for Growing Your Email List

4,0 hace 6 años

Comentarios: Overall, Privy has helped me grow my email list and so I am happy with this software.

Puntos a favor:

I like the spin the wheel and gamified lead-opt in options. Privy sends me an updated email everyday on the status of my campaigns. I like the personal update. It is also easy to install on your website and to customize the forms and campaigns.

Puntos en contra:

I wish there was a little bit more aesthetically pleasing default templates for the lead opt-in. More variety in font options would be great too.

Respuesta de Privy

hace 6 años

Thanks for the review!

Usuario verificado
Usuario de Linkedin verificado
Ropa y moda, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Perfect For Getting New Email Subscribers

5,0 hace 6 años

Comentarios: Excellent, very happy with this software.

Puntos a favor:

This is a simple app to install on Shopify Plus, and helped my business grow our email subscriber list.

Puntos en contra:

There is nothing to dislike, I'm a fan of it and have installed it on all of my Shopify sites.

Respuesta de Privy

hace 6 años

Thanks for the review and choosing Privy!

Maya
Owner en EE. UU.
Comercio minorista, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Excellent Product!

5,0 hace 5 años

Comentarios: Privy's List Growth and Email Tool is a great tool to have for e-commerce businesses. It is designed well and has allowed me to grow my customer email list!

Puntos a favor:

I love Privy's List Growth and Email Tool. I was able to customize everything about it to make the pop-up appear matching to my website. It has allowed me to grow my email list!

Puntos en contra:

There was nothing that I disliked about Privy's List Growth and Email Tool..It always functions well and is designed well

Respuesta de Privy

hace 5 años

Thanks for the review!

Usuario verificado
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de un año
Fuente de la opinión

After using multiple different list growth tools... Privy is finally the one I've settled on.

5,0 hace 7 años

Comentarios: Over 3000 emails captured in just under a month and optimized the most effective way to do this because of their reporting system and AB testing.

Puntos a favor:

Great features cover all scenarios you want to test and use for acquring emails. The dashboard and reporting is great too. Very feature heavy, I don't even use most of the features they offer.

Puntos en contra:

A little pricey when you don't really need to use some of the features they offer. Also would like the ability to better organize the campaigns in date order.

Respuesta de Privy

hace 7 años

Thanks for the review!

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Privy for Shopify store owners

4,0 hace 2 años

Comentarios: Really good app, it works great and loads fast.

Puntos a favor:

What I like the most about this software was the apps, it can allow create and connect your store to have more features for customers, pop-ups, campaigns, email marketing and many more.

Puntos en contra:

You need to understand what privy does first in order to use it, some services are not know about the company providing it, you need to know how to install an app inside Shopify and configure it, in this case.

Kristina
Senior Conservation Associate en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la opinión

It works and then there is the confetti

5,0 hace 6 años

Comentarios: Better conversion rate on email signups, flexible design and scheduling of popups - confetti when users sign up.

Puntos a favor:

This is a good freemium platform for making email signups on your website happen in an attractive way. It has surely led to more conversions for us. For free software it has great features and lots of options, we've all been on the site with too many annoying popups. You can choose that route here or dial back and customize it to the look of your site. The very very best thing is you can make confetti swirl on the user's screen when they sign up. Its magical.

Puntos en contra:

No complaints. If I want to do more with pop-ups than email sign-ups I will look into the more advanced features.

Respuesta de Privy

hace 6 años

Thanks Kristina! Glad you love Privy!

Mecca
Owner en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Its a class above all other platforms

5,0 hace 3 años

Comentarios: Overall I really like Privy and what they have to offer. It is intuitive and easy to use.

Puntos a favor:

I love Privy because it has multiple functions and it allows me to do e-mail and SMS marketing in one.

Puntos en contra:

The price points are a little steep for small business owners but if you scale your business they are manageable.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

These Pop-ups Make Some Money!

5,0 hace 6 años

Puntos a favor:

I like this software because it works and makes sales. If you set it up to match your website and branding, it can seriously convert potential sales into real ones.

Puntos en contra:

I feel like they purposely make the trial difficult to operate so you have to upgrade your account to the next level. Also, this system does overlap sometimes with the way your email client will run if you are just using it for Abandoned Cart popups.

Brandon
Brandon
Owner/Designers en EE. UU.
Diseño, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Fantastic Software with instant results!

5,0 hace 8 años

Comentarios: We went from 1-2 signups a month to about 10 a day almost instantly with Privy's products that integrate seamlessly with our Shopify

Puntos a favor:

Ease of use, instant results we get, and the price is great! Integrates perfectly with Shopfiy

Puntos en contra:

Nothing I can think of

Jessica
CEO en EE. UU.
Ropa y moda, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Privy is the best!

5,0 hace 4 años

Comentarios: Overall i love privy and i received alot of subscribers since i had it installed on my website

Puntos a favor:

I can create different campaigns allowing customers to sign up to my email list and i've seen much success with the gamified ones which makes collecting subscribers very easy!

Puntos en contra:

It should allow me to allow customer to enter their phone# as well and text the discount code to them afterwards and also email them

Fernando J
Regional Business Development Director en Venezuela
Usuario de Linkedin verificado
Formación profesional y coaching, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: GetApp

Finally, a website visitor conversion tool that really works!

5,0 hace 7 años

Puntos a favor:

Creating a site conversion campaign has never been so easy! Privy takes you by the hand and guides you through the setup process in a very friendly way. You can definitely creat a campaign in minutes. Integrating the tool into your website is really easy, so easy you don't actually need to be an expert. Changing, updating or inactivating a campaign is also very easy. In the dashboard, you can see how your campaigns are doing in just a glance. Although the free subscription is limited, it offers great features for startups, like unlimited campaigns and signups, which is actually the main reason to use a tool like Privy. Integration with email service providers is also available in the free plan, and the process is very easy. The Customer Support is trully great. Privy shows to be compromised to deliver the best experience at every level of the process.