Opiniones de MobiWork

Mobiwork Field Service Platform Review

Comentarios: Mobiwork has solved our centralized quoting, scheduling, and dispatching problem by providing an easy to use and learn system that has enough customization and flexibility to perform the tasks that would normally require a far more expensive platform.

Puntos a favor:

Mobiwork has allowed us to process requests from quote through dispatch and completion to invoice without the need for more expensive platforms that cost many multiples compared to this program. Ability for a small staff to perform all needed functions for quoting, scheduling, dispatching, and invoicing in one package

Puntos en contra:

Existing process to add parts, services, customers, etc can be improved to allow for new assets or parts to be added directly from the workorder page.

MobiWork in the transportation industry is the best choice.

Comentarios: I've worked with MobiWork for a few years now. We've integrated using their API, and we use the application on a daily basis.

Puntos a favor:

MobiWork has a product that works well for any dispatching or scheduling organization. We use it within the transportation industry to dispatch our technician quickly to emergency breakdown. Everything works in real-time and is easy to use from portal to technical mechanics out in the field via the mobile app. Our customers use the customer portal to eliminate the need for telephone interaction.

Puntos en contra:

I honestly don't have any cons to share.

MobiWork Review

Puntos a favor:

The picture taking and being able to relate it to a job is really important.

Puntos en contra:

Software lags a lot, scheduling and job management was not easy. Set up was easy but no help with integration into the company and we were left to our own devices.

A Wonderful Product for Any Company

Comentarios: Great to work with

Puntos a favor:

MobiWork has customizable forms that you can track almost anything. It is one of the easiest for those on the field to navigate. Tracks almost all aspects of dispatching and maintenance business.

Puntos en contra:

There are no real cons. There is a learning curve, but once you get set up it is a breeze.

Comprehensive cloud software that completes a business from Field operations to the office!

Comentarios: Going from Microsoft Outlook we wanted something that would connect our Field Techs with the office real time from scheduling to forms. MobiWork takes it so much further with their list of features that can be used in so many different areas. We are a unique business and were able to have MobiWork build custom features to meet our needs.

Puntos a favor:

The MobiRules are super helpful in configuring your behind the scenes system and how you want it to function.

Puntos en contra:

I would like to have access to see some programming strings in the back ground that could be used for some of their built in features for pre filled forms etc.

Excellent solution for property management maintenance and construction

Comentarios: We manage a lot of units, commercial and residential. Mobiwork is crucial to being able to manage maintenance and service calls and billing for the work needed. Easy to use interface for techs in the field, tracks all their time, locations, and schedules. Has improved our response since techs are alerted so quickly when a work order is assigned.

Puntos a favor:

Excellent work order management and dispatching. Easy to set up and use. We have hundreds of units and Mobiwork makes it easy to manage service calls, maintenance, and construction/renovations. Billing/invoicing is easy to manage.

Puntos en contra:

Can't think of anything. Any features we have asked for have been made for us.

Flexible software that can be programmed to fit your company's needs.

Comentarios: Super helpful staff!

Puntos a favor:

The work order management and dispatching systems are exactly what we need. Also, they helped us with integration for invoicing with Quickbooks.

Puntos en contra:

So far, MobiWork is meeting all of our needs.

Best customer service - great pricing structure!

Comentarios: Great experience, great support from the customer service team.

Puntos a favor:

Best price, no hidden fees, only pay for what you need. We were assigned our own account rep that was very responsive and very firendly. Thanks for everything, Julie!

Puntos en contra:

NA - we liked the product there were no issues

Using Mobi

Comentarios: It has been really good so far, and really helpful for our teams

Puntos a favor:

Makes it really easy to optimize our team's routes everyday!

Puntos en contra:

It's still hard to integrate our large repair business side to Mobi

Pool Cleaning Company using Mobi

Comentarios: I’m still learning it but it’s been a success so far

Puntos a favor:

Scheduling and automatic communication is what I use it for mostly

Puntos en contra:

Glitches can be frustrating but I’m sure all have them

Mobiwork - the benchmark

Puntos a favor:

Simple pricing structure, value for money and feature rich, with constant improvements makes this the workforce maangement system for the future

Puntos en contra:

Local (RSA) seamless card/payment acceptance solution is needed

Simplicity , and Transforming the way we do Business

Comentarios: Wonderful and number one (The training and assistance from MobiWork Personnel )

Puntos a favor:

It make running a Business much Easier and so happy MobiWork came our way. Its a must in Business.

Puntos en contra:

My company has not ran into any Downfalls in the Software.

Service Tracking Software

Comentarios: Awesome customer service and very patient customizing it to our needs.

Puntos a favor:

We are now able to track our service engineers locations and work completed with all team members having access at all times. Mobiwork even created custom reports for us to track critical processes that we need to track daily.

Puntos en contra:

There was a learning initially but know we have all the information that we need at our fingertips with the help of the great training team at Mobiwork!

So Far So Good.

Comentarios: So far so good. We make the switch 2 months ago and it is working pretty well so far.

Puntos a favor:

I like the quotes the software generates. They look very professional.

Puntos en contra:

There are some things that aren't done the way I would like them, but they are willing to listen and have already modified some of those things for no charge for us.

Water Management Review

Comentarios: Service has been great! Product works well for our purposes!

Puntos a favor:

It has been easy to use and the functionality is good for our purposes! Service also has been very good and quick to respond!

Puntos en contra:

It took some time initially to set it up and customize it for our businesses use, but once this was complete it has worked well!

MobiWork

Comentarios: Have used for several years

Puntos a favor:

Work well, for our industry. Using work orders and other forms to operate day to day activity

Puntos en contra:

Sometimes a little slow on support tickets

Historical Equipment Data

Comentarios: I was involved in the initial setup and data population. I create maintenance or service work orders and dispatch to my technicians. If they get caught on a jobsite I can easily drag their work order to a different time or day.

Puntos a favor:

The ability to drill down on equipment history was a must. Our customers wanted to see all maintenance and every repair that had been completed.

Puntos en contra:

I wanted a basic, basic system but could not find one. At least MobiWork did not require me to build multiple modules that I didn't need just in order for the system to work.

Review of Mobiworks

Puntos a favor:

Mobiworks is easy to use and efficient for the user to manuver.

Puntos en contra:

Nothing at the moment. I enjoy the product.

Mobi review

Comentarios: Very happy to use the streamlined application.

Puntos a favor:

How streamlined it is to use in the field, not a lot of wasted time on useless data input.

Puntos en contra:

The dependence on internet or cell service.

Helpful Scheduling

Puntos a favor:

MobiWork helps DTS keep track of all of the jobs and helps to provide a framework when closing work orders to ensure great service for our customers.

Puntos en contra:

I think it could look a little prettier, but otherwise it works great.

Very Powerful Software!

Comentarios: This software is great! With MobiWork, you get everything that you need. Very simple and easy to use. And more importantly, it makes business run more efficiently, increase productivity, and meets compliance requirements. Highly recommended!

Puntos a favor:

It is ready to use, and business can be up and running in no time! No contract, you only pay per user/per month

Great Software with many functions

Comentarios: Phenomenal

Puntos a favor:

I like the work order system and the calendar.

Puntos en contra:

This is nothing that I liked least about this software.

Easy to use for capturing real time signatures on deliveries.

Comentarios: I really enjoy using it, it has made my process over all easier!

Puntos a favor:

In the past, we used all hard copies with carbon copies to capture signatures. Now that we have gone to MobiWork, capturing signatures and pictures in the field is so easy. Best part is being able to go back and track previous deliveries now that everything is digital.

Puntos en contra:

Having the ability from the app to organize my delivery route from the App by clicking and dragging would be nice.

Planning and Execution

Puntos a favor:

The ease of adding and managing work orders on the fly has made our service response time and service patterns more manageable. Customer satisfaction is the end result.

Puntos en contra:

We wanted a lot of things customized to our needs and the mobi work team worked around the clock to set us up for success.

Cravens Pools

Comentarios: New to Mobiworks, still in the implementation process but overall we love it.

Puntos a favor:

Ease of used, ability to grow as we grow

Puntos en contra:

So far, no downsides to speak of. Any questions have been answered promptly by [SENSITIVE CONTENT]