Opiniones de Deputy

Clave para la gestión de empleados

Puntos a favor:

Aplicación clave para el el fichaje de empleados en remoto.

Puntos en contra:

En pocos idiomas para la gestión de trabajadores en otros países

muy buena app la recomiendo ,para tener muy organizado los horarios de entrada y salida

Comentarios: tiene una funcionalidad muy buena y precisa,se puede hacer el pago con facilidad,registra con precision las horas de descanso ,entradas y salidas etc

Puntos a favor:

que es una app muy util y confiable para registrar con precision las horas de descanso entradas y salidas,horarios,etc

Puntos en contra:

pues alo mejor me gustaria que tuviera mas opciones de trabajo.

Julio

Comentarios: Me gusta es útil para mi

Puntos a favor:

Me gusta todo está muy bien creo que es perfecto

Puntos en contra:

Que no me dice la vacación debe presentar la vacaciones

Comparte tu agenda en segundos

Puntos a favor:

Es una buena herramienta para crear y gestionar tu tareas de forma simple y eficiente. Lo he probado para los clientes que llevo, y hacer colaboraciones entre equipos.

Puntos en contra:

Lo veo mas para una gran empresa que necesita llevar un control más exhaustivo de sus empleados para hacer uso del coste total de la herramienta. Para empresas pequeñas como la mía, no le veo utilidad.

es una excelente herramienta de programación y seguimiento del personal

Puntos a favor:

facilidad de uso , automatización de tarea , gestión de horario , comunicacion interna

Puntos en contra:

problemas técnicos, es dificil de usar , limitaciones en la prsonalizacion

Best Scheduling App Ever

Puntos a favor:

I've used the software for over a year now and it makes my day to day life as an independent contractor a breeze. I can grab shifts posted by the managers shortly after they're published and can offer them up or swap them easily if I can no longer work a taken shift. I can request for leave, take a break during the scheduled shift and also view how many hours in total I have for the day, week, month in the schedule section. Their app for phones also allows you to grab, offer and view shifts and you can clock in or out on it. I especially love the seconds feature and the app being able to show me the time in my work's time zone VS mine so I'm never confused.

Puntos en contra:

It's a little slow when grabbing shifts, like you are unable to just click/accept shifts back-to-back and have to wait like 30 seconds per accepted shift for the page to load and show that you've accepted your shift. There sometimes is also a lag when starting/ending a shift and you have to ensure it was clicked properly or shows you've started/ended after the page finishes loading or you could end up being late or stay clocked in.

Staff adore Deputy's reduced office time!

Comentarios: Because it is hosted on the cloud, managers can use it from any location with an internet connection. ADP's timekeeping module makes it difficult to adjust shifts when workers are asked to report earlier or stay later for work.

Puntos a favor:

Provides access to shift scheduling, staff attendance and punctuality records, and time off analysis reports for management. Unlike ADP's time tracking module, we don't add pay rates in Deputy so managers can utilize it without accessing confidential information.

Puntos en contra:

Given that we have many offices in each state, and that our employees often split their time between offices in different states, keeping track of everyone's whereabouts may be a bit of a challenge.

Deputy facilitates employee scheduling

Comentarios: Having a nearby application that makes use of our technology makes it all the more valuable. In particular, the team's knowledge opportunities for Vice customers are fantastic. I consider the time and effort invested learning and mastering Deputy to be worthwhile, even if I am already an advanced user.

Puntos a favor:

Other scheduling tools I've tried were either impractical or too difficult to learn and utilize. Deputy is the best scheduling software I have used, and I have tried a few. It's easy to get the hang of, navigate, and succeed in.

Puntos en contra:

Turns off the door/window alarm. This quality is unnecessary, and the numerous safety precautions might be frustrating. Alter the range of colors available inside the span. The app's request and route customization features are user-friendly.

Stay Away From Deputy!

Comentarios: Deputy worked fine for us for at least a year. Nothing special, but it integrated with our Gusto payroll and ServiceM8 CRM and that's what we needed. But about 5 weeks ago it lost the ability to calculate over time. If a man works 49 hours in a week, it exports it to Gusto now as 49 straight hours, instead of 40 straight and 9 OT. We have exchanged dozens of emails with Deputy and we only get a canned response back. They say they are looking at it, but we don't believe it. How difficult could it be to compute OT correctly for a time tracking app?!! We don't think there is anyone working there any longer, -just a shell sucking up the monthly fees for as long as possible before folding.

Puntos a favor:

The integration with ServiceM8, which is why we chose Deputy

Puntos en contra:

Customer service is horrendous, and the product is unreliable.

Built for Hospitality

Comentarios: Overall great, and the staff love it.

Puntos a favor:

Deputy is very user-friendly and well-designed for users at every level. We love the app the the accessibility that it offers (and is expected by) our staff. The onboarding feature is great - it has really streamlined our onboarding process.

Puntos en contra:

The newsfeed is handy but lacks functionality; you can attach a document, but we REALLY need a place to store company documents such as policies and handbooks so they can be easily referred to by staff (we currently have to email them). In order to meet the key needs of the customers, Deputy should implement this feature ASAP - please!!

Deputy's convenience as a scheduling tool

Comentarios: I've looked into other scheduling programs, but their user interfaces were too hard for me to consider using them. It was so simple for my staff to switch shifts, and I could even sanction the requests if necessary. Overall, a feature-rich mobile app and web portal.

Puntos a favor:

The simplicity of Deputy's time-tracking, vacation request, and attendance functions is its greatest strength in my book. Having the app readily accessible on my phone is a huge plus.

Puntos en contra:

Disappointingly, the clock-in/out process is sometimes delayed, causing me to lose a few seconds of my time, or incorrectly register that I arrived or left a minute late. Which is a major hassle.

A very good product!

Puntos a favor:

I like the way you can switch between week, two weeks and a month in the schedule, also the way you request leaves and absence in general, it's very easy to work with the software. Also the location log in tracking is a great feature.

Puntos en contra:

I have not found anything the bothers me in the software so far.

Best Scheduling App

Comentarios: We can not function without Deputy because it organizes our work schedules, vacations, leaves and etc. all in one place visible for all employees.

Puntos a favor:

Easy to use and straightforward interface.

Puntos en contra:

There should be a functionality to restrict start of shift to a particular location

Superb Employee Scheduling

Puntos a favor:

It is easy to use and it has a mobile app

Puntos en contra:

Sometimes I forget to log out and it should log us out automatically

Deputy for rostering and payroll is effective and efficient

Comentarios: Deputy has helped with simplifying rostering, award interpretation, communicating business essential info to staff, payroll, and recording staff details. Not everything is 100% perfect, but I've yet to come across a better integrated solution.

Puntos a favor:

Award interpretation takes the guesswork out of paying employees correctly. Notifications when awards update makes it easy to keep up to date with rates and penalties.Rostering is simple, and allows staff to attempt to cover their own shifts is required.

Puntos en contra:

Some auto shift creation functions could be easier to set up I guess

Rostering by AI

Comentarios: Definitely would recommend this for companies that have shift work. The fee is not that expensive especially if it replaces an admin or HR person toiling over complicated rosters for days on end.

Puntos a favor:

I felt it was important that our company, or at least my department, moved into the 21st century. We had highly paid managers AND an admin person wasting an entire day or more doing a roster for 10-person teams each month. I tinkered around with it, putting in preferred shifts for each staffer, which busy days in the week we needed more staff, their off day preferences, the minimum amount of time between shifts, how many days a month some of the contract staff worked, etc, then let Deputy do its AI thing and automatically come up with a proposed roster. You can run it a few times to come up with different schedules, if the first time doesn't look ideal. Then it can be exported IIRC (or copied and pasted) including to excel (because "that's how we do things here" — people were just more used to viewing their roster on a spreadsheet, sigh). The best part is, once you set most of the parameters, subsequent rostering is a breeze. Users can log in to put in their own leave dates ahead of time. IIRC they can also request among each other to change shifts. During the trial, tech support was super responsive and even helped customise the backend of my account to allow a certain permutation we needed. Overall I really liked Deputy. Very regretfully, it was not adopted by my company. It didn't make it past my supervisor level as he felt that there would be management resistance to paying monthly for this service.

Puntos en contra:

Nothing really. It took time to figure out what parameters had to be input because my test team's roster had 5 different shift types over 7 days a week, and different people had different preferences for their rosters. It wasn't impossible to set Deputy up for this, but it was not straightforward (nothing to do with Deputy). It also seemed at first like Deputy was more set up for people to go in and grab the shifts they wanted. But I could ignore that and run the scheduler to get rosters done quite quickly after a while. It could take a bit of time for the automated scheduler to do its thing. But still much faster and fewer errors than human effort.

Reduce scheduling time impact on your business

Comentarios: We have over 170 staff in 6 regions nationally. We are looking to expand this to our international teams.
We operate event merchandising at venues all around the country, however, we cannot install fixed hardware to have our team clock on and off for their shifts.
The Deputy experience for our team created greater transparency and opened up a more robust communication culture.
We operate under 3 awards across the business based on location and our team can work in multiple locations, so we needed to develop a script to understand how all the awards needed to interact with each other. Thanks to the thorough API library we were able to completely customize scripts and reports to cut our timesheet approval experience to less than 1 hour on a Monday and the payroll team was able to free up 2 entire days from their week.
Our rostering team has been able to reduce the time working on roster production to 2 days and maintenance of the rosters has become a much more simple task - this can often be done in the app!
Deputy has allowed our business to scale without increasing our scheduling workload. We have expanded our operations team to focus on our business practices and service delivery and because Deputy is part of our team now we have far greater visibility than ever before without additional time invested.

Puntos a favor:

No fixed hardware required Scalability News Feed has our team communicating more openly Custom Reporting Award Interpretation - Once scripts written (we run with 3 different awards) App Experience Quick Payroll/Timesheet Approvals

Puntos en contra:

Integration of Enterprise Version with Basic Version - Particularly Locations do not pick up the same address fields.

The Daily Users thoughts on this Time Sheet Tracker

Comentarios: Overall great feelings towards this product. It is easy to use. Makes sense to the new employees, makes keeping track of my time so much better.

Puntos a favor:

I love the daily photos your staff have to take. I love that it flows so well with Gusto. I truly enjoy how easy it is to clock in and out on a daily basis. It has a very friendly user format. I love how easy it is to edit the time when I screw up and forget to clock back in after my break. I like how I can see who is working on what days. It helps with planning ahead with the schedule.

Puntos en contra:

I truly get frustrated when it automatically adds your 30 min break if you did not take one. Sometimes it can be hard to get the picture taken to clock in and out. I have had to restart the device a few times, and when you are done for the day and need to get going, that can be very frustrating. It would be a nice feature to see when other staff are asking for time off, so I do not bother asking for that time off as well if I do not need to take that same time off.

Accessible and Easy Use

Comentarios: I can be on the go and document what I am doing and show that I am on location if needed. It helps me keep track of what clients I met when, and is especially helpful when writing reports and dates are needed.

Puntos a favor:

I liked that my coworker who was blind could easily navigate the app using her iphone and text-to-speech. I also like that I can look back at dates and see I did that day, as well as my hours total count for the week. The hours total count is a change that I requested to the app and the updated showed in a reasonable amount of time. The design is easy to use with the iphone app, and I like that the categories can be designed to fit your business tasks for streamlined documentation of how much time is spent doing a certain task. Also, you can put notes to detail what you were doing during that time period which is crucial for staff that are changing tasks all day.

Puntos en contra:

Sometimes the app will glitch when putting in an end time and after changing the end time from the current time it will default several times back to the current time instead of the end time you want.

Deputy Review

Puntos a favor:

The ease of scheduling and communicating with employees

Puntos en contra:

Would like to be able to sort by last name, if need to print time cards can't sort by last name either.

Would recommend

Comentarios: Good

Puntos a favor:

Ease of use and excellent scheduling and timeclock function

Puntos en contra:

Extra cost for onboarding employees on top of license fee

Couldn't survive without Deputy

Comentarios: As a company that provides rapid response (24/7) labour hire to Mines & Industrial clients, it is essential that we can advise staff of their shifts quickly & accurately. We can have up to 3 roster changes per day (for 22 staff) and are currently saving up to 11hrs per week in admin time just by adopting the rostering & timesheet features of Deputy. Couldn't survive without this program!

Puntos a favor:

Easy to set-up with no costly IT service visits. Being a free app removes any hesitation by staff to adopt this software. Can immediately advise staff of last minute shift changes and they can advise of their availability to HR (preventing any clashes)

Puntos en contra:

Don't seem to be able to approve timesheets from HR mobile phone app anymore.

Deputy - We love the product

Comentarios: We have been using Deputy for about 15 months now and it is a great product that just keeps getting better and better with regular updates and new features. Comprehensive functionality and beautifully packaged to make it easy and intuitive for all users which is key to ensure staff adopt it well. We have used others but in my opinion it is the perfect product for our business.

Puntos a favor:

It is a very friendly and intuitive product. We don't need to train new users, just add them to the system and it takes them through the basics quickly and easily. We just don't get questions from new staff on how to use it, clear simple instructions on a very intuitive platform just makes it easy to start new staff.

Puntos en contra:

Very little. Would like better holiday tracking reporting but really not much else.

No working

Comentarios: No customer service
No IT Service
No one knows how to fix anything and no one wants to help get it fixed.
Better off just finding a company who will beta test a update before throwing an update out there first
And one that has a legit 800# so you and your staff can get back on track when the software is a mess.

Puntos a favor:

Was working for the time we had this Set up the system in September of 2021

Puntos en contra:

The software was updated and through a code in the software. Which disabled my staffs open shift calendars. Call the 855# and no one can help. Send a message and still can't help. If you don't respond within 24 hours to a message they close your ticket and the problems aren't fixed. Call sales to see if someone can help and they may put you through to someone. But most likely back into the que so you can hear I can't help you. And message you rep and they don't answer emails. If they do they send you the 855# and back to square one.

I have loved the fact that I can have as many employees that I want

Comentarios: easy scheduling, great communication with my staff and the ability for my staff to drop shifts, switch shifts of take an open shift.

Puntos a favor:

My staff and I really like the communication in the news feed, the ability to post PDF and images as needed to all my staff as I use it for my Staff Memos. I also like the ability for them to 'confirm' the message after they have read it. Having the chance to edit the start time of a shift is also helpful as sometimes you forget to log in and it can be adjusted.

Puntos en contra:

It doesn't show the amount of hours scheduled in a day at the bottom like other software I have previously used. (When I work) and it also doesn't let you type large amounts of text in the news feed.You have to send multiple messages or upload a word document. Users have also complained that they can't view what the full shift times are of other staff working, just the start times of other people. It would also be nice to have multiple people able to log in on the same computer at once. currently one person has to log off before the other can log in.