Opiniones de Plooto

Entreflow Consulting Group's use of Plooto

Comentarios: Plooto has certainly helped us from a workflow perspective, it's pulling your payables from your Quickbooks or Xero account into Plooto so you can see all the payables that you need to deal with and when they're due. And there's a whole bunch of approval processes you can put in place for internal controls perspective so make things a lot more bulletproof than just manually writing checks and doing e-transfers.

Puntos a favor:

So you can currently do pre-authorized debit, pre-authorized credit receivables in U.S. dollars and Canadian dollars which is super kick-ass. It's also made some of our clients lives a lot easier if they've got clients in different countries, and it gives their clients flexibility to pay in debit or credit. Also, as far as the amount of time it takes for that cash to clear your bank account; it's faster than Stripe, and on top of that the integration with Quickbooks makes it a lot easier to manage the fees, unlike Stripe.

Puntos en contra:

We'd love to see more international payments to more countries just for some of our clients that have people they're paying in lots of different places around the world. As well, with the international payments, if a client has a lot of companies that they're paying in the U.S. for instance if you get really costly really quickly. So I'd like to see some bulk discounts for high volume payments to the U.S.

Our EFT provider of choice

Comentarios: Our objective was to automate payables, and Plooto has been great for that purpose.

Puntos a favor:

We're a Quickbooks shop, and we *love* the integration. Virtually all of our clients are using Plooto for payables, and some for receivables. In terms of pricing, the package is advantageous for most of our clients. Some of the tiny ones would spend less on regular bank fees -- but the convenience still makes Plooto a good option. The interface is clean and user-friendly. Our clients love the signing authority "tiers." We're working with nonprofits, so there's always a board of directors to consider -- and therefore multiple signers. It's not uncommon for orgs to specify who needs to approve organizations over certain limits, and Plooto gets us there with no fuss.

Puntos en contra:

We still have issues with some vendors not being serviced by Plooto, e.g. credit card companies. The ability to send payments internationally through Plooto is great, but we sometimes experience issues with foreign banks. On the signing authority front, it's possible to do an "end run" around banking agreements by authorizing people on Plooto that aren't authorized on the bank account. We need to do our due diligence on that, to ensure payments are authorized only by signing authorities.

Fast & easy to use!

Comentarios: I love this product. The chat help is fast and efficient. I no longer need to drive all over town getting multiple signatures on cheques. I can issue payments within seconds.

Puntos a favor:

Plooto was easy to set up and begin using. The platform is very simple and saves time!

Puntos en contra:

I can't say there is anything I don't like about Plooto.

It appears to have it all until you use it.

Comentarios: Not Good. Really ambitious to make it work I like the concept but they make it very hard to be a client.

Puntos a favor:

I like that it can process both bank or credit card payments for receivables. It can provide automation too but unfortunately it didn't work for me. I like the price. And I like that it linked into xero. It appears to have it all until you use it.

Puntos en contra:

1) Its not easy to use, no introduction. 2) the automation component never worked for me I know I had to get PAD on but I wanted it on for some clients off for others and this was not an easy thing to set. It also doesn't allow me to store the credit card something like Quickbooks online I had in mind but this is a complete oversight to the program. I guess if automation actually worked then this could solve this issue. 3) Ya I was very confused but when my clients couldn't figure it out either, some ended up with duplicate payments pulled from their accounts etc. No help to fix very embarrassing. 4) their live chat is not live. You ask a question and wait. Fine to get started but even in the middle of conversation to deal with issues they just disappear. The conversation is not live. Sometimes they don't even read my questions which makes me think not a real person is helping me. 5) Money holding ridiculous! If a client due date on invoice was 30 days and they paid me next day I had to wait until what my invoice said for due date on payment. Plus when money drops into my account there is no PLOOTO ID on the deposit. Very confusing for trying to reconcile. 6) Plooto reconciled in Xero in its own little account but doesn't reconcile with the bank account. Weird and confusing.

Plooto Crucial to our Operations

Comentarios: We have been with Plooto now since 2017! Customer service is top notch.

Puntos a favor:

Once our customers are set up in the pre-authorized system, it's very easy for their payments to continue with no effort on their part. That means no chasing customers for payments!

Puntos en contra:

I wish Plooto could integrate with other data scheduling programs, then it would suit our business needs perfectly!

Plooto is an easy-to-use, handy program that simplifies the process

Comentarios: Accounts payable include a variety of options that make it simple to designate an approval tier and transfer payments. Checks that have been deposited in the previous few months have not shown in the system, however the support staff is working to correct this. Other than this, Plooto has a number of features that make processing AP more efficient.

Puntos a favor:

Sending payments in practically any quantity to suppliers with Plooto is one of its finest features. Approval control, user-friendliness, and affordability are all things we like. It integrates with QBO and makes it simple to reconcile and set up payments automatically. Recurring payments and deposits may be set up quickly and effortlessly.

Puntos en contra:

The inclusion of cheque numbers in a report would be quite helpful in keeping track of payments. As an alternative, it would be good if the user could pick from a list of pre-existing merchants.

Integral Software for Accounting

Comentarios: My experience has been very good! Been very happy with product in the past few years that I have been using it for my clients.

Puntos a favor:

I like the integration with QBO and that it makes it easy for me to process payments with the appropriate checks and balances of approvals. The software also helps in confirming whether the bank information being provided is valid or not. So easy to use!!!

Puntos en contra:

The only Con that I could think of is that it becomes a bit expensive for those that have very little transactions monthly where the fixed monthly fee does not get fully utilized.

Time Saver

Puntos a favor:

Plooto has reduced our payment processing time down from 4-5 hours twice a month to paying our key vendors on a weekly basis in 45 minutes. We went from cutting over 50 cheques to completely electronic payment methods, with the option to still send cheques to vendors that prefer it. It is very easy to use and syncs perfectly with QuickBooks Online. They give excellent transparency on timelines of your payment statuses so you can keep vendors informed of when they can expect payment. Customer service is right at your finger tips and gives almost immediate help through their chat feature.

Puntos en contra:

Some vendors can be skeptical to enter banking details into a third party payment processor.

User friendly but wished that Accounts receivable had more options

Comentarios: The problem that arises is that we as a small organization end up paying for two software because some of our vendors pay by credit card so we are spending more money on Plooto.

Puntos a favor:

Multiple options for accounts payable which makes it easy set approval tier and to transfer funds

Puntos en contra:

I highly recommend that Plooto starts accepting payments via credit card or email AR. While this is an option for AP it should be implemented for AR too. Secondly as a 4 member organization we wished there was a non-profit pricing range.

Easy to accept payments

Puntos a favor:

Ease of use and payments are received quickly. Not difficult to set up account.

Puntos en contra:

Wish it could operate a bit more like E-transfer.

How Plooto Saved Me

Puntos a favor:

Supporting associations with multiple signatories this has been a world of difference in my process flow and the quality and timeliness of payment processing. Each of signatories is set up and whosh off go payments. Was for several years using postal services or meeting in person. A couple of postal strikes later during which i felt i was losing the plot. Labelling/addressing envelopes (small operation so no stamps or administrative assistants), going to post office. And same on the other end for the receivers. Also had a situation of a missing cheque and bank account fraud as well. Am sure it was a payment to service provider that disappeared. Suddenly draws to the bank account are coming from all over Canada for large amounts. And then I bumped into Plooto at a QBO Conference...LIFE CHANGING. Not to speak of today's world where I'm limiting as much errand running as possible.

Puntos en contra:

Used to be support was on phone live. really hate the chat funciton, somehow my descriptions never get captured by the feed, they receive blanks on support end. So it is really a pain. don't know why and know it must be a set up thing but have not been able to solve.

Excellent software overall

Comentarios: Plooto allows easy and painless payments for businesses with a high volume of bills at a reasonable cost. It's pretty user friendly, although there are some advanced user tips which are hard to learn about.

Puntos a favor:

We set up all our high volume AP clients on Plooto for ease of payment, self reconciliation with QBO and ease of troubleshooting. We queue up the invoices and they get send to the account owner for approval. Then Plooto marks the bills as paid.

Puntos en contra:

I wish there was an approval process ahead of time, not only at time of payment. You will also need to do a manual entry to apply any CRA payments as Plooto will not know how to apply it for you - I wish there was a tool that could map the CRA payment to the right balance sheet account when you pay. If a payment is rejected or not accepted, Plooto does not notify you - it takes some monitoring and troubleshooting to find payments that were not accepted. There should be an email advising the user. The training is minimal, but should include tips on how to pull and export the bank data for analysis, I only learned of it from support which is a waste of Plooto's resources.

Plooto Works Great

Comentarios: Good customer service and very functional software.

Puntos a favor:

Plooto has the functionality and the security that I need for my clients. It works well and require little time for my clients to approve.

Puntos en contra:

I wish they went back to the per payment pricing they had before. It worked better for my client who pays maybe 5 one month and then 50 the next.

Plooto Review

Comentarios: The accounts payable functionality and clear audit trail have been fantastic. It is a useful software for our firm and our clients have definitely benefited from the implementation. I definitely recommend Plooto to anyone that would benefit from it.
I think there are some flaws with the software regarding international wire transfers as well as with the tier set up that need to be sorted out. We have had to manage some issues with clients as a result of these flaws. Overall, I have been extremely satisfied with the software/cost and I am confident that it will continue to improve.

Puntos a favor:

Integration was smooth and easy to use. It has saved time, organized files with a clear audit trail, eliminated a number of potential mistakes which can happen through manual entries.

Puntos en contra:

Approval tier set up is very poor. Having a global tier and specific bank tier are great, but there should be clearer instructions that setting up a tier on a specific bank will supersede and eliminate a global tier. When the amounts on the tiers are completely different one should not impact the other. Eg - Bank tier - 0-1,000 requires X approvers and Global Tier 1,000.01 - unlimited requires Z approvers. The global tier should not be ignored since the amounts are completely different.

Great system for AP/AR

Comentarios: Great system will continue to use it

Puntos a favor:

Its super easy to send/request money. Funds transfer pretty quickly.

Puntos en contra:

If there is a technical glitch, it isn't easy to fix

Hook and Sinker

Comentarios: Customer service is non-existent. I was told that we could have the old pricing structure for the holding companies, never did it. Falling on death ears. Getting overcharged each month...

Puntos a favor:

I like the integration with QBO, nice and easy.

Puntos en contra:

We signed up for this software early on, just like QBO (7-8 years ago). QBO granfathered us in, Plooto just jacked up the prices with no alternatives. Very underhanded and not fair. When I have more time I will be looking at alternatives for just that one reason.

Plooto Bill Payments

Comentarios: Relatively good, but as I said earlier, reconciling is a nightmare, there is no real way to see what is happening in the back end.

Puntos a favor:

I really like that I can set up approval tiers, I also appreciate that once it is set up it is relatively easy for my clients to use.

Puntos en contra:

The reporting features are pretty much non existent and reconciling can be a nightmare if using Plooto Instant especially with my high volume clients. I also don't think that you should charge a subscription fee, especially if the client is doing high volumes as some of my clients do. There is also no partner program or incentives for accounting professionals who recommend and implement it to our clients.

Great software for the price!

Puntos a favor:

This software saves our organization so much time and effort to process our accounts payable. The link to Quickbooks also saves the time posting. Overall it’s a great system to remove all manual processes and payments from your workflows. And payments can be approved remotely which doesn’t hold up payments having to wait for signing authorities to be in the office.

Puntos en contra:

I wish that the USD payments into the USA institutions were more competitive in pricing. It’s still expensive to process if they are outside of Canada for us.

Plooto and Le Chiffre Partnership

Comentarios: We like Plooto, we highly recommended to our clients.

Puntos a favor:

User Friendly, we love that our clients can pay us directly from our Xero invoice. We also like the etransfer feature.

Puntos en contra:

Sometimes the customer service is slow and the answers are vague

Plooto is great for the needs of small businesses

Puntos a favor:

Plooto is an affordable, easy to use software to manager your payables and receivables. It delivers the checks and balances needed for approval requirements and division of duties/responsibilities and provides built in reminders and notifications on outstanding and completed payments.

Puntos en contra:

It does not connect well with accounting software such as Quickbooks in that awaiting approvals are indicated as paid when in transit.

Simple to use

Comentarios: Very inexpensive and easy to use once everything is setup corrrectly.

Puntos a favor:

Integration with QB was fairly simple. Two person authorization of A/P payments is huge. We only use it for the A/P side of things.

Puntos en contra:

Easier way to add vendors' banking information. This was tedious in the beginning.

Time Saver

Comentarios: I have had a great experience with Plooto, it is very easy to use and it is great you can set up bill approvals as this is a must with some clients.

Puntos a favor:

I like how it has multi level bill approval and integrates with QBO which saves a lot of manual entry.

Puntos en contra:

That you can’t use your credit card to pay for bills.

We love it!

Comentarios: We are solving time consuming processes involving multiple emails for approvals and multiple logins to the bank to finalize transfers. We are simpifying the process and saving time on entries. Coupled with QBO and Receipt Bank it's a dream team.

Puntos a favor:

I like how easy it is to add my clients for their approvals. I also like how we were able to circumvent the fob usage that was necessary before making managing AP for our clients very time consuming.

Puntos en contra:

Mostly that I haven't had time to explore the other options as work loads haven't allowed for it. I want to learn more and need to set aside some time.

Simple, dependable and powerful

Comentarios: A client had to bring A/P in house and I was tasked to find a solution that minimized their efforts in payment processing while securing QBO. Plooto is what we selected and it has been a great decision. From set up to ongoing use, the support is excellent.

Puntos a favor:

From set up to ongoing use, the support is excellent. Seamless integration to QBO. I am encouraging other clients to move over to Plooto.

Puntos en contra:

There is nothing yet I "wished" Plooto did better. For A/P processing, it exceeds expectations.

Simplifying electronic funds

Comentarios: useful to use but the cost became an issue for low eft companies. Worst feature change was from transaction cost to minimum monthly fee.

Puntos a favor:

Once the vendors are set up, making payments scheduled for the future in a a variety of currencies is easy.

Puntos en contra:

The pdf of the transaction lacks some details - including unique number and date for payment as oppose to date of set up of payment. Worst feature change was from transaction cost to minimum monthly fee.