--- description: ¿Qué piensan los usuarios de ScreenConnect? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de ScreenConnect. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: ScreenConnect - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Herramientas de colaboración](/directory/15/collaboration/software) > [ScreenConnect](/software/147830/ScreenConnect) # ScreenConnect Canonical: https://www.capterra.es/software/147830/ScreenConnect Página: 1 de 77\ Siguiente: [Página siguiente](https://www.capterra.es/software/147830/ScreenConnect?page=2) > ConnectWise Control brinda la capacidad de ver y controlar dispositivos desde cualquier lugar donde haya una conexión a internet. > > Veredicto: 1895 usuarios lo han valorado con **4.7/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa ScreenConnect? Profesionales de TI ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.7/5** | 1895 Opiniones | | Facilidad de uso | 4.6/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.4/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.6/5 | Basado en las opiniones generales | | Funcionalidades | 4.5/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: ConnectWise - **Ubicación**: Tampa, EE. UU. - **Constitución**: 1982 ## Contexto comercial - **Precio inicial**: 30,00 US$ - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Android (móvil), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: inglés - **Países disponibles**: Alemania, Australia, Bélgica, Canadá, Estados Unidos, Irlanda, Luxemburgo, Nueva Zelanda, Países Bajos, Reino Unido ## Funcionalidades - Acceso a varios monitores - Acceso desatendido - Acceso móvil - Alertas y notificaciones - Alerts/Escalation - Asistencia remota - Búsqueda/filtro - Chat de vídeo - Chat en tiempo real - Chat en vivo - Chat y mensajería - Comunicación multicanal - Control/acceso remoto - Controles o permisos de acceso - Creación de informes y estadísticas - Creación de informes/análisis - Discussions/Forums - Encuestas y comentarios - Gestión de acceso - Gestión de colas de espera - Gestión de la conformidad - Gestión de reuniones - Gestión de tareas - Grabación - Grabación de la pantalla - Grabación de la sesión - Herramientas de colaboración - Herramientas de diagnóstico - Monitorización y gestión remota - Panel de actividades - Portal de autoservicio - Programación - Resolución de problemas - Seguridad de datos - Third-Party Integrations - Transferencia de archivos - Uso compartido de archivos - Uso compartido de la pantalla - Videoconferencia ## Integraciones (en total: 9) - Acronis Cyber Backup - ConnectWise Automate - ConnectWise PSA - ConnectWise RMM - Freshdesk - Microsoft Outlook - Passportal - SmileBack - Zendesk Suite ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Chat ## Categoría - [Herramientas de colaboración](https://www.capterra.es/directory/15/collaboration/software) ## Categorías relacionadas - [Herramientas de colaboración](https://www.capterra.es/directory/15/collaboration/software) - [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software) - [Software para reuniones](https://www.capterra.es/directory/30802/meeting/software) - [Programas de asistencia remota](https://www.capterra.es/directory/30928/remote-support/software) - [Herramientas para trabajar en equipo](https://www.capterra.es/directory/31033/team-communication/software) ## Alternativas 1. [Zoho Assist](https://www.capterra.es/software/181775/zoho-assist) — 4.7/5 (1374 reviews) 2. [TeamViewer ONE](https://www.capterra.es/software/122252/teamviewer) — 4.6/5 (11620 reviews) 3. [Slack](https://www.capterra.es/software/135003/slack) — 4.7/5 (24046 reviews) 4. [AnyDesk](https://www.capterra.es/software/149595/anydesk) — 4.6/5 (1781 reviews) 5. [GoTo Meeting](https://www.capterra.es/software/163332/gotomeeting) — 4.4/5 (11525 reviews) ## Opiniones ### "Great Remote Assist Tool With Powerful Features" — 4.0/5 > **Chris** | *27 de septiembre de 2024* | Seguros | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: I like that it’s easy to install, the UI is decent and technical. There are tons of features and more than 1 way to do things. Being able to go “backstage” and run commands, manage data, change settings, etc. > > **Desventajas**: It was a little buggy sometimes but all software has bugs. There are times I wanted features to work or be implemented like remote printing, separate displays into different windows, record a single screen at a time if there are multiple monitors. > > Overall, I like it and I would recommend it. ----- ### "Reliable Remote Support" — 4.0/5 > **Nelson** | *16 de marzo de 2026* | Servicios financieros | Valoración de la recomendación: 5.0/10 > > **Puntos a favor**: ScreenConnect provides quick and reliable remote connections that make user support seamless and efficient. The appearance is neat and user-friendly, and it is not complicated to arrange unattended access. Performance is always good, even on low-speed networks. Features such as fast transferring of files, executing commands, and displaying multiple screens are really worthwhile. > > **Desventajas**: Certain settings hide behind layers or need several clicks to reach. Updates sometimes bring new screen layouts that take time to get used to. How do smaller groups really understand licensing and pricing levels? > > ScreenConnect has served as a reliable remote support toolespecially for IT teams handling dozens of devices. It cuts down on troubleshooting time and simplifies routine tasks. Some menus still feel confusing, but the software runs fast and works well in practice. Probably, the interface would improve if more users tested it thoroughly. This makes it a solid choice for day-to-day support operations. ----- ### "FRUSTRATING\!" — 2.0/5 > **Todd** | *30 de octubre de 2025* | Seguridad e investigaciones | Valoración de la recomendación: 0.0/10 > > **Puntos a favor**: Not much good to say about ScreenConnect any more. Used to be a phenomenal and DEPENDABLE product but not anymore\! > > **Desventajas**: ridiculous updates that just break things which have been working for many months or longer is becoming the norm with these guys. Feel like I'm dealing with Microsoft anymore in respect to them changing things and not fully testing before deploying, then leaving us, THE PAYING CUSTOMER, to figure out how to continue to make this product work. Over the past few months also, nothing but connectivity issues with the SC website (NOT to be confused with connecting to remote machines). Sometimes won't connect, sometimes will (this is from various locations and various machines) > > the updates over the past 6 - 8 months, are HORRENDOUS at best\! From moving away from the initial .exe download for obvious reasons and replacing that with ZIP files made it cumbersome for end users who are not in any way tech savvy, to going back to an .exe and now being detected in Windows 10 pro and Windows 11 Pro environments as a virus and won't allow download or if it does allow download, won't install. It's almost impossible to talk a user over the phone who knows absolutely nothing about computers other than where the power button is, how to disable firewall or defender A/V\! HOW ABOUT SIGNING YOUR INSTALL PRODUCTS SO WE, THE PAYING CUSTOMER, DON'T HAVE TO DEAL WITH YOUR TECH TEAM'S INABILITY TO DEVELOP PRODUCT PROPERLY\!\!\!\!\! 🙄 ----- ### "Strongest Remote Access Tool in the Game" — 5.0/5 > **Lorenzo** | *17 de julio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Screenconnect is an incredibly mature product with an expanding set of features and customization that can sometimes surpass other products in the Connectswise stack. Between reliable connectivity to endpoints, support for PAM, and strong reporting, it is my team's favorite remote connection utility. > > **Desventajas**: Support is occasionally poor, but I believe this is a Connectwise issue that has been longstanding. Features are sometimes changed without too much notice, leading to confusion from technical resources. > > Overall, my experience has been very positive. We use Screenconnect to connect to sessions from NinjaRMM and that integration is seamless. Privileged Access Management is not only easy to setup, but offers deep configuration options to allow automatic execution of elevated prompts. Screenconnect blows it's counterparts out of the water, and there is no contest to what tool I would rather use. ----- ### "ScreenConnect can get the job done" — 4.0/5 > **Allen** | *17 de septiembre de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: It was easy to use and provided the basics of what was needed to support our machines. It had enough structure to make it easy to onboard. > > **Desventajas**: It sometimes felt that it had too many guardrails and left me wanting to be able to do more. When compared to other products, it felt lacking. > > ScreenConnect got the job done. That was the extent. It was a nice tool to implement quickly but I do not recommend it for long term use especially if you expect company growth in the future. ----- Página: 1 de 77\ Siguiente: [Página siguiente](https://www.capterra.es/software/147830/ScreenConnect?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/147830/ScreenConnect) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | ja | | | nl | | | nl-BE | | | pt | | | pt-PT | | ----- ## Datos estructurados