Opiniones de Robly

Very interesting and functional.

Comentarios: Since we started with the implementation of Robly, we increased visits to our portal, at the same time, because it was a podcast, we achieved a greater number of reproductions, which also allowed us to get to know our visitors, to know what country they are accessing to. to be able to offer a different and personalized experience to your emails and your social networks. We are very satisfied since its implementation, and it is so simple that we can do it several people at the same time.

Puntos a favor:

When entering the world of email marketing, I was overwhelming everything on the market is offered, of many types, since I tried Robly, I was much more clear the power that has the email from your platform, they offer you all the strategies in a simple way and with the peace of mind that will not come with problems when executing it. I also like that they allow you to optimize all the campaigns you have to obtain the best results in your business model. Another aspect that I like a lot, is the detail in the statistics put at your disposal, you can evaluate after each campaign you design, since what type of device was seen and whether or not they accessed the content that you offered in the emails, it is really very good

Puntos en contra:

I have no complaints about its functionality or the scope of its marketing tools, you will hardly find a commercial option in the market that offers you a money / effect relationship like Robly, I am sure that they are going in the right direction.

Powerful marketing software

Puntos a favor:

I like the ease of use of this software. Robly (and its helpful learn more buttons) demystify powerful marketing features and make sending emails a breeze.

Puntos en contra:

I wish I could customize my template a bit more and use custom fonts.

Update is terrible

Comentarios: I have 2 accounts with Robly and the first couple of years were good. They may not have the versatility of other companies but the pricing made up for it... They have since redone their design and it is awful. Something that would have taken me 20 min in the old version has now taken about 1.5 hours because of the ridiculous layout that they have moved to and I still am not done. They have taken away the ability to access the HTML and also you can't even caption a photo. I am canceling ASAP because I would rather pay 10x more for something that actually makes sense and doesn't give you a terrible headache. Run away from this software if you are thinking about it!

Puntos a favor:

The old version was ok... I could deal with it but the new update has completely switched things around making it virtually impossible for users of the old version to be productive.

Puntos en contra:

The update is complete crap. It won't allow you to get into the HTML, the options are almost completely switched around, and you can't even caption a picture anymore... Technical can't be reached directly by phone, you either have to message them or make an appointment for them to call you back. This update is not very intuitive either, it actually is stressful trying to figure out where anything is anymore... It is like they purposefully did the arranging of the option as a sick joke.

Fantastic Email Marketing Software

Comentarios: It's been great. Their customer service is responsive and kind.

Puntos a favor:

I love the feature where you can resend your email to a batch of subscribers who didn't open the first email. I also love that they recommend exactly when your email will most likely be opened.

Puntos en contra:

I would love for it to costs less, but they did end up offering a non-profit discount for the first year.

Modern and Beginner Friendly

Comentarios: Robly has a very good emailer and email builder, and allows for management of all your mass email needs. And it's priced very competitively. Does require a little know how, to break out of their drag/drop, but overall, Robly is a great place to start.

Puntos a favor:

We migrated to Robly because it was far less expensive than other leading mass email providers at the time, and because the the user interface was modern, responsive and easy to make brilliant looking emails. Many drag and drop options and templates to get your wheels spinning, and unique tools (at the time), such as having an email archive browsable on the web, auto-posting to facebook/twitter, auto-resending to non-openers. A/B email testing. Customer support was very responsive, as we joined them early in their creation, we found several bugs that were fixed relatively quickly.

Puntos en contra:

Not a fault of this software, but changes to Facebook API has caused the auto-facebook posting to be completely useless. Also, their complex code, which works great with drag and drop, is difficult to complete/fix for various email clients, and makes custom HTML sections relatively a wild west. For instance, Robly does a great job at providing many if/else statements for various email clients, so the drag and drop elements look great in most clients, however, if you need something more advanced, or need to drop a large table of data into something, you lose all that, and your email will not display correctly in email clients unless you are able to re-create all those if/else client code variations, which is a nightmare! It'd be nice if it could still maintain all that even when using custom HTML.

Used to be good. Now no service and terrible delivery

Comentarios: 10 out of 10 at first. 2 out of 10 now.

Puntos a favor:

In the past, the deliverability was good. That has changed and all email sent from Robly goes into spam.

Puntos en contra:

1) Poor deliverability. 2) Unresponsive customer service. They will lock you out of your account, not respond to support tickets, instead telling you to call a number that nobody answers.

Great tool we use every week.

Comentarios: We enjoy using the tool. We manage quite a few accounts for not just us but our clients.

Puntos a favor:

The ease of building an email and AI features.

Puntos en contra:

The integration with our other dashboard tools like Agency Analytics.

Easy and User-friendly - all the things you'd want in an Email Software!

Comentarios: On top of everything mentioned in the PROS, the customer service chat is exceptional - every time we reach out, a resolution is quickly attained - the reps are always so friendly and helpful.

Puntos a favor:

Robly makes building and designing an email incredibly simple, especially compared to other software used in the past. We utilize the scheduling feature, which allows us to create emails in batches and get ahead in our marketing. The engagement tool has really helped us to keep our lists clean and increase our opens and click rates!

Puntos en contra:

not sure - cannot think of a con at the moment

Super Easy to Use

Puntos a favor:

Robly is super easy to navigate and use. Easy to design a campaign

Puntos en contra:

The design features are pretty minimum - fonts and features are very limited

Great Email Marketing Platform

Puntos a favor:

Robly is a great email marketing platform and it simplifies my marketing for me. Super easy to use, convenient.

Puntos en contra:

There is nothing that I dislike about it.

Cost Effective Email Marketing

Comentarios: Overall, our experience utilizing Robly has been great! We have had a lot of success reaching different audiences.

Puntos a favor:

Originally, we were attracted to the price, which was half the price of what we had been paying. My organization has really come to enjoy Robly and how easy it is to us. Favorite features include: contacts are very easy to upload, OpenGen feature and the campaign overviews and analytics.

Puntos en contra:

There is a nice selection of templates to use for design. Sometimes, I find the design options a little confusing. It take a bit of trial and error as you get used to using the software. Additionally, fonts and spacing do not always look the same in the email as they did in the design screen.

Exceeds the functions.

Comentarios: Robly has helped me a lot, previously I had problems with Email using other software, Emails took a long time to reach the client and the delay caused us to lose a lot, since I used Robly I had very good progress.

Puntos a favor:

I like Robly because it exceeds the functions of many software, there is much more diversity, I would even say that Robly greatly exceeds Constant Contact, using Robly is a way to make Emails and comply with Marketing in a simple and fast way Without making so much effort, Robly is perfect and I hope it stays that way.

Puntos en contra:

I do not like the prices of Robly, at first I did not touch another and had to pay the high prices, but I think they should lower the rates, the last plans with more access and more benefits to the program exceed.

Robly is GENIUS

Comentarios: Robly saves me so much time and energy when sending out content to our email list. The ability to send emails at specific times and resend emails using a different subject title when our first email was unopened is simply brilliant. I can track who opened which email and see the true value of our content for our subscribers. In short, I love Robly and am so thankful we switched from Constant Contact to start working with the Robly team! I've trained other staff in how to use it and now other staff members are sending out emails left and right! LOVE IT! The only suggestion I would have to the Robly team is to make it possible to edit the size of pictures in an easier way (like dragging the dimensions of the picture rather than manually editing them) so we can make pictures as big as we want! Other than that, I love the service and am extremely satisfied!

Puntos a favor:

I love that we can send emails to specific lists of people. I love the branded emails that have our colors imprinted, our logo displayed, and pictures from our website! I really enjoy the data capturing and the brilliance of the re-sending software. The fact that they can send emails at time that people are most likely to open emails, specific to that individual, is sheer genius.

Puntos en contra:

Because I use Bitly, seeing which links are clicked in the emails can be difficult. I wish it would display the word that was hyperlinked as well as the link itself and allow me to click on it so I can go to the site and verify. I also would like to be able to expand the size of pictures using a dragging feature in the corners of the picture rather than manually editing it. Manually editing makes it difficult to get pictures on the same line if they're of different dimensions.

Very good control of each Email Marketing.

Comentarios: I have benefited from the use of Robly because I have noticed that nowadays I have established a better use in Email Marketing, nowadays in my company we receive many subscriptions daily, and with Robly we have been able to control that saturation.

Puntos a favor:

Robly is a software that only focuses on Email Marketing, but, the detail that gives something positive are its prices, robly prices are too low, many times I think they are giving away their functions, but I hope they continue with those prices.

Puntos en contra:

I do not like that the emails of Robly delay so much in arriving, in several occasions that wait so that the Email arrives, it becomes a too annoying wait, I would like that the platform was faster.

A more controlled volume of people.

Comentarios: I have benefited from the use of Robly because I have managed to connect with a larger group of people, since currently in my company we receive many subscriptions to our emails every day, and with Robly, we have been able to control that volume of people.

Puntos a favor:

I have the great pleasure to say that Robly is an orderly software, that each section has a correct order and this has brought an excellent progress with respect to the long-term learning in Email Marketing.

Puntos en contra:

It is not so nice the fact that Robly is so simple, I think that little by little should add new features so that the platform does not have "empty spaces" that the only thing that shows in insecurity in its developers.

Flexible cloud-based email marketing and automation system.

Puntos a favor:

The elegant, flexible and user-friendly graphical interface helps you use the application without much of technical knowledge. You can send newsletters and check the open rates of messages or emails. They provide a lot of custom templates, and you can access and edit them via tablet, phone or desktop PCs. If you face any operational or design issues, you can connect to the customer service team who are in fact very quick in response. You don’t require any coding knowledge to design professional emails with ease. From your website itself, the email addresses are collected for preparing promotional lists. The Robust AI enables to auto send emails while a prospect opens their promotional emails or newsletters. You can import contacts from constant contact, or through excel lists. Provides great analytical features. The application helps you improve open rates as well as the click-through rates. Provide instant billing notifications.

Puntos en contra:

It is difficult to create color palettes. The application is quite expensive. It is a very tough and time-consuming process to edit campaigns.

An easy service to navigate but could use a little tweaking

Puntos a favor:

In my time using Robly it has always done what I needed it to do. There are little tweaks I have asked for because I feel there is a tone of potential to improve the platform. However, it is extremely user-friendly, super presentable, and has an array of templates that help instruct new email marketers. Their team is very responsive and is always there to give me an answer to a problem I'm having.

Puntos en contra:

Not all fonts they provide function on standard email servers which will make your emails look vastly different when they arrive to your clients. There is no mobile editor for email structuring so you are kind of at the will of the layout how it all turns out. This last part is not really a con because no other service offers this that I have found, but I would love it if they would allow overlapping images for logos over backdrops and things of that sort or in general offer a variety of design options that make them stand out from the competition. Regardless of these, I am still very pleased with the service and still recommend them to many of my colleagues in the marketing world.

You do not want to get bored here.

Puntos a favor:

The best thing about Robly is the design, if you are looking for a platform in which Email Marketing is not boring at all, Robly is the best option, since it has a design where a "chick" is integrated, and this really does a lot more comfortable and fun, here you will not get bored.

Puntos en contra:

It should improve the reception of Emails in Robly, I think that is a section that should be concentrated and improve little by little, the reception of emails is very important, and a quick reception, the truth would bring improvements exponentially.

Best email marketing platform hands down!

Puntos a favor:

Robly is extremely easy to use. They build you a custom template based on your website design (or other reference material) for FREE! That means that anyone on your team can jump on and send out high quality, branded emails, even if they are not in marketing/design. Also, the other features that we really like are OpenGen and Robly A.I. Both features enable us to grow our list and build engagement among our subscribers. The customer service is amazing and prompt, and live chat makes communication super easy! I highly recommend Robly to any organization!

Puntos en contra:

Nothing! They have continued to make fantastic improvements and are far ahead of other platforms! Keep up the good work!

Used for a non -profit-great value for the money

Puntos a favor:

Could send the emails that I needed to send at any time without restriction. Was able to store our images (and those were numerous) with labels and changes. Manipulation of images was easy to do. Changes to format was quite simple to manage, Keeping track of our mailing list and reports on our opens, click-through rates, and other information was easy to get and track both for individual emails and through time. They manage the email list to delete non-responsive contacts.

Puntos en contra:

If you are looking for something that also does raffles, tickets, or other things, Robly is not for you. They are email only. They are really good at what they do and handle large volume traffic well. Not for the low volume little guys.

It's easy to use and it's our email tool

Puntos a favor:

The analyzes with this application are excellent, and consider reducing the cancellations of our subscribers, this platform is much more stable than others that we have used, it is not blocked and can customize a large amount of data.

Puntos en contra:

Robly does not offer initiation of different sessions, but we must all enter from the same user, nor does it offer the ability to create established palettes, for which each user must configure the email for each element.

Easy to make beautiful posts

Comentarios: We had too many people to reach out individually to them all; Robly helped us group them and saved us time.

Puntos a favor:

How easy it is to add pictures, colors, buttons, etc. to create a visually appealing newsletter or email campaign.

Puntos en contra:

It doesn't offer automation options, this was the biggest down-side for us.

Robly in spite of a malfunction in phones, works well on desktop.

Puntos a favor:

The best thing that Robly has is that you can connect with the social network Facebook, this has been a very good implementation because you can also automatically send information about any campaign, to colleagues who have added to your social network.

Puntos en contra:

It has a malfunction to create campaigns from mobile devices, since it does not allow a campaign with a good design and it must have very little information for the client.

Robly Rocks Email Marketing

Comentarios: Transferred from "the other" guy and even though our percentages are about the same, I really believe that the emails are getting through. I think the AI function gets the credit, as well as the more simple templates. (Altho' they can have their drawback and get a bit tiresome). OpenGen is really neat, we just have to watch the frequency and timing around our new sends and OPENGEN so there isn't too much overlap and viewer fatigue.

Puntos a favor:

Responsive templates are important as a large number of our users are on other-than-desktop devices

Puntos en contra:

The responsive templates can get boring and don't always "size up" to the device page. But I think folks are forgiving (at least now) of that.

Email Marketing with high qualitys

Puntos a favor:

What I like most is that when you subscribe to a campaign the information is sent in a fast way is very efficient I always recommend it for those characteristics that improve its operation and performance and facilitates the work of the person who You need to do and know your campaign.

Puntos en contra:

What I do not like about Robly is their safety, since something that is paramount for anyone, and I notice that their security options are very basic and I think they should improve it because it is one of the most important characteristics.