---
description: ¿Qué piensan los usuarios de Take Control? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Take Control.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Take Control - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de atención al cliente](/directory/22/customer-service/software) > [Take Control](/software/149463/take-control)

# Take Control

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> MSP Anywhere es un software de control remoto rápido y confiable que te ayuda a brindar un excelente soporte remoto a tus clientes de servicios de TI.
> 
> Veredicto: 22 usuarios lo han valorado con **4.2/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Take Control?

Proveedores de servicios de TI de tamaño pequeño a mediano y MSP que desean brindar un excelente servicio al cliente.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.2/5** | 22 Opiniones |
| Facilidad de uso | 4.3/5 | Basado en las opiniones generales |
| Asistencia al cliente | 4.2/5 | Basado en las opiniones generales |
| Relación calidad-precio | 4.2/5 | Basado en las opiniones generales |
| Funcionalidades | 4.1/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: N-able

## Contexto comercial

- **Precio inicial**: 19,00 US$
- **Modelo de precios**:  (Prueba gratuita)
- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: alemán, español, francés, inglés, italiano, portugués
- **Países disponibles**: Alemania, Antigua y Barbuda, Argentina, Australia, Austria, Bahamas, Barbados, Brasil, Bélgica, Canadá, Chequia, China, Costa Rica, Dinamarca, Dominica, España, Estados Unidos, Estonia, Finlandia, Francia y 24 más

## Funcionalidades

- Acceso desatendido
- Alerts/Escalation
- Asistencia remota
- Chat de vídeo
- Chat en tiempo real
- Chat en vivo
- Chat y mensajería
- Control/acceso remoto
- Controles o permisos de acceso
- Creación de informes/análisis
- Encuestas y comentarios
- Enrutamiento automatizado
- Gestión de colas de espera
- Gestión de la base de conocimiento
- Grabación de la sesión
- Herramientas de diagnóstico
- Real-Time Monitoring
- Resolución de problemas
- Uso compartido de archivos

## Integraciones (en total: 3)

- N-central
- N-sight RMM
- Passportal

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)

## Categorías relacionadas

- [Software de atención al cliente](https://www.capterra.es/directory/22/customer-service/software)
- [Programas de asistencia remota](https://www.capterra.es/directory/30928/remote-support/software)
- [Herramientas para teletrabajo](https://www.capterra.es/directory/31855/remote-work/software)

## Alternativas

1. [Zoho Assist](https://www.capterra.es/software/181775/zoho-assist) — 4.7/5 (1387 reviews)
2. [TeamViewer ONE](https://www.capterra.es/software/122252/teamviewer) — 4.6/5 (11623 reviews)
3. [Slack](https://www.capterra.es/software/135003/slack) — 4.7/5 (24071 reviews)
4. [AnyDesk](https://www.capterra.es/software/149595/anydesk) — 4.6/5 (1784 reviews)
5. [Supremo Remote Desktop](https://www.capterra.es/software/177094/supremo-remote-desktop) — 4.7/5 (447 reviews)

## Opiniones

### "Remote Access with everything you need and nothing you dont" — 4.0/5

> **Lucas** | *13 de noviembre de 2023* | Tecnología y servicios de la información | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works.
> 
> **Desventajas**: Not much to be honest, N-Ables support can be an issue.
> 
> A very simple tool with all the features you need, like unattended, audio passthrough, file transfer etc. It just works.

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### "Awesome Remote Control Software." — 5.0/5

> **Patrick** | *26 de julio de 2022* | Hardware informático | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I like the ease of setup on both the Technician's computer and the Client's computers. I also like the "911" or New Session feature that allows me to send my customers to a website and  download and setup temporary help sessions. The reporting function is very handy when it comes to billing.
> 
> **Desventajas**: The one thing that I don't like is the software's inability to save screen size and position. I find that I am resizing my "Window" a lot. It is a small annoyance that I have been able to work with.
> 
> I am able to help the majority of my customers with Take Control which saves me time on the road going to my customers' place.

-----

### "A complete disappointment" — 2.0/5

> **Patrick** | *23 de agosto de 2025* | Hospital y atención sanitaria | Valoración de la recomendación: 1.0/10
> 
> **Puntos a favor**: Their platform is very easy to use and didn't experience any outages. The software didn't take up many system resources because it would often crash and not restart itself. The platform was very cheap and easily affordable.
> 
> **Desventajas**: Their software would often stop functioning on an endpoint and not restart, even when the computer was restarted. The support team was not helpful and could not solve the problem. Their application had no way to handle UAC prompts making it impossible to install software or help with user requests.
> 
> Not a platform I would recommend as most aspects of the tool do not function well or at all. Basic user support needs can't be accomplished

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### "Great for remote management" — 5.0/5

> **Jaden** | *16 de noviembre de 2022* | Tecnología y servicios de la información | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: I love the take control feature. It makes it very easy to work with clients and assist remotely. It is also very useful for working and connecting to my machine remotely
> 
> **Desventajas**: Takes a bit to connect to the workstation even after the workstation has been turned on
> 
> I use this every single day and I have very little complaints about it

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### "Great product to help customers" — 5.0/5

> **Kane** | *17 de febrero de 2023* | Seguridad informática y de redes | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: updates frequently so you're protected, allows you to just remote onto a customers pc so you can help them as quickly as possible.
> 
> **Desventajas**: the two screen option is a bit difficult, as it could just show two screens if you've got 2 but it makes you have to switch between
> 
> It's great, I think it's an essential part of our day to day use to help customers as quickly and as best as we can

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## Enlaces

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