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Sobre INVOX

Un software de seguimiento de llamadas que ayuda a las agencias y a los especialistas en marketing que trabajan con datos a aumentar las tasas de conversión de las campañas de marketing.

Descubre más sobre INVOX

Puntos a favor:

It's intuitive and easy to use. I can extract information very fast.

Puntos en contra:

The fact that you have a limited number o minutes includes, but this is normal.

Valoraciones de INVOX

Evaluación media

Facilidad de uso
4,8
Atención al cliente
5,0
Funcionalidades
4,6
Relación calidad-precio
4,8

Probabilidad de recomendación

9,8/ 10

INVOX tiene una valoración global de 4,9 estrellas sobre 5 según las 16 opiniones de usuarios de Capterra.

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Filtrar opiniones (16)

Gabriel
Gabriel
Marketing Manager en Rumanía
Usuario de Linkedin verificado
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

A golden tool for a marketing department

5,0 hace 5 años

Comentarios: Great experience. Great and blazing fast customer support.

Puntos a favor:

It is a very easy to use software with great reports. Easy to implement.

Puntos en contra:

The fact that you have a limited number o minutes includes, but this is normal :)

Respuesta de INVOX

hace 5 años

We are incredibly grateful that you took the time out to leave us this note. Thank you!

Andreea
General Manager en Rumanía
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

An easy way to track our company advertising performances

5,0 hace 5 años

Puntos a favor:

Invox has been our call tracking partner for the past two years. By using their tools, we were able to get valuable information about the incoming calls and measure how our marketing campaigns performed. Easy implementation, friendly and accurate reports on advertising channels that generated calls.

Puntos en contra:

I have no specific criticism about this software, however as we continue our partnership, I could eventually suggest few tailored made features that will improve the overall service we get from Invox.

Respuesta de INVOX

hace 5 años

Thank you for your feedback! We assure you that we make every effort to improve and permanently add new functionalities useful to each business type.

Bianca
Brand Manager en Rumanía
Recursos Humanos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Invox can do much better

3,0 hace 5 años

Puntos a favor:

It`s intuitive and easy to use. I can extract information very fast.

Puntos en contra:

The fact that it changes names & colors of sources every month. It does not give me coherence and consistency for my Monthly Report.

Respuesta de INVOX

hace 5 años

Thanks for the review and being a INVOX customer. We're always striving to improve our business, and I'd like to respond to your dislikes and see if we might be able to make the service better for you. The names of the call tracking sources change every month because in some months you receive calls from certain sources and in other months you no longer receive from the same sources. As for changing the colors of the call tracking sources, we found it a nice thing to make our customers smile. :)

Usuario verificado
Usuario de Linkedin verificado
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

INVOX Review.

5,0 hace 5 años

Puntos a favor:

I can see the sources of my traffic much more detailed than analytics

Puntos en contra:

More detailed reports would be very useful

Respuesta de INVOX

hace 5 años

Thanks for the review. Soon you will see more detailed and complete reports in your dashboard.

Mihai
GM en Rumanía
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Essential tool for performance marketing

5,0 hace 5 años

Comentarios: The INVOX Call Tracking software is a essential part in measuring the performance of the campaigns we run for our clients. Extremely helpful in tracking both online and offline conversions.

Puntos a favor:

This product is really easy to set-up and integrate via API. Also, the customer support is exceptional, the team is very helpful in finding solutions to every request we have.

Puntos en contra:

The user experience of the new version of the product can be significantly improved. Also, creating connectors for automation software like Zapier or ITTT would be a plus.

Madalina
Client Communications & Campaigns Coordinator en Rumanía
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Totally recommend!

5,0 hace 5 años

Comentarios: we use INVOX for more than 2 years and it really helped us fully understand the whole media budget spend and the delivered results.
we recommend it to all clients that are performance oriented and want to track all website interactions, not just the form completions.

Puntos a favor:

easily to implement no bugs good reports

Puntos en contra:

maybe to create a new feature where you could track two phone numbers simultaneous.

Respuesta de INVOX

hace 5 años

Thank you for your thoughts! As soon as possible, you will be able to track more than one phone number on the website. Stay tuned for more updates!

Mihai
Digital Marketing Manager en Rumanía
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Invox is the best for us and the Moloso Clients

5,0 hace 5 años

Comentarios: We use Invox for tracking phone calls from different medium and sources for us and for our clients. At the moment it is the most reliable and also affordable tool.

Puntos a favor:

- accuracy - great service provide - great and easy to use platform - great customer support

Puntos en contra:

At the moment I don't have any cons at the product. Every issue has been resolved ASAP bu customer support and I did not find any problems in the platform

Respuesta de INVOX

hace 5 años

Thank you for your review. We are pleased to have Moloso agency as partners.

George
Marketing Director en Rumanía
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

I recommend it all the time!

5,0 hace 5 años

Comentarios: As a marketing agency, Having the INVOX Call Tracking solutions installed in our customers websites and/or landing pages, gave us a great clearance in tracking our conversion goals. It is easy tu understand the metrics and with this solution, your marketing level is over 70% than others.

Puntos a favor:

clearance - accurate measures - easy to use

Puntos en contra:

I really didn't find nothing wrong so far. Wrong is not to use this service.

Respuesta de INVOX

hace 5 años

Thank you for your good thoughts and we are glad that INVOX is helpful to optimize your conversion rate!

Alexandru
Senior Google Ads Specialist en Rumanía
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Excellent Software

5,0 hace 5 años

Comentarios: Excellent partnership, positive and valuable feedback. Our company implemented INVOX in over 50 Google Ads accounts and based on the subsequent optimization we managed to increase our client base.

Puntos a favor:

Excellent Reporting, Accessibility, Ease of Use, Very Helpful Customer Support,

Puntos en contra:

There's nothing that we can think of at this moment.

Respuesta de INVOX

hace 5 años

Thank you for your review!

Daniel
Senior Digital Performance Specialist en Rumanía
Servicios financieros, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great tool for phone conversions tracking

5,0 hace 5 años

Puntos a favor:

Easy onboarding, out of the box solution that works from day one. Great support from the team, they are always ready to use customer suggestions to improve the product.

Puntos en contra:

The visual analytics part could need a makeover in the near future.

Radu
Digital Marketing Specialist en Rumanía
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Invox Review

5,0 hace 5 años

Comentarios: I have been very satisfied with Invox. I used the software for an real estate client to track conversions' sources. Very useful.

Puntos a favor:

How easy it is to implement and use the software, as well as the accuracy of the tracking. It is a great tool to add value to the business.

Puntos en contra:

I had no issues with the software so I cannot say that it was something I did not like.

Respuesta de INVOX

hace 5 años

Thank you for leaving us such a wonderful review. :)

Alexandru
Agent imobiliar en Rumanía
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Best thing I could possibly choose!

5,0 hace 5 años

Comentarios: Maybe just the possibility to take voice mails whenever I reject a call ( a different voice mail than the carrier's )

Puntos a favor:

People don't text/whatsapp me anymore on my personal number. I get all my calls recorded. User friendly meniu!!

Puntos en contra:

Nothing at the time. everything is alright!

Respuesta de INVOX

hace 5 años

Thank you for your appreciation. We have added this development to the list (VoiceMail if you reject the call) and we will add it to the platform as soon as possible.

Adina
Managing Director en Rumanía
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Magazinul de Case

5,0 hace 5 años

Comentarios: Very satisfied

Puntos a favor:

I like the team and their availability for the client. Great client service!

Puntos en contra:

There are still changes that we needed and could not be done from the interface.

Respuesta de INVOX

hace 5 años

Thanks for the appreciation. Your opinion is very important to us and we will consider it in future developments!

Richard
CEO en Rumanía
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Decluttering marketing ROI for phone conversions

5,0 hace 5 años

Puntos a favor:

Finally found the way to see through the phone conversions analytics...

Puntos en contra:

Requires call redirecting hence is a bit expensive because of that

Alexandru
CEO en Alemania
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Good product, great value for money

5,0 hace 5 años

Puntos a favor:

Ease of use and good functionality. Tracking functionality helps a lot.

Puntos en contra:

Did not find any cons , until this moment.

Harry
Marketing en Rumanía
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great help to understand which channels deliver the best results

5,0 hace 5 años

Comentarios: Friendly support, easy to setup

Puntos a favor:

simplicity of analytics and the level of support

Puntos en contra:

Monthly fee is a bit pricey, the investment only makes sense for bugets above 1000E/mo.

Respuesta de INVOX

hace 5 años

Hello! Thank you for sharing your feedback!