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Opiniones de BrightHR

Sobre BrightHR

Software de RR. HH. basado en la nube para gestionar vacaciones, rotaciones y ausencias en cualquier momento y lugar; incluye aplicaciones gratuitas de registro de entrada y gastos.

Descubre más sobre BrightHR

Puntos a favor:

Clean, mostly well-laid out web interface makes most operations simple.

Puntos en contra:

At first overwhelming but had someone come in and broke it down.

Valoraciones de BrightHR

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,5

Probabilidad de recomendación

8,8/10

BrightHR tiene una valoración global de 4,7 estrellas sobre 5 según las 75 opiniones de usuarios de Capterra.

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Filtrar opiniones (75)

Aaron
Aaron
Finacial Director en Irlanda
Usuario de Linkedin verificado
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great System

5,0 hace 5 años

Comentarios: It has helped streamline or holiday system as it has often been troublesome trying to organise them around each other when you've to keep a minimum number of staff

Puntos a favor:

It keeps all of the information in an easy to use space and helps reduce the amount of paper needed for records. The leave request system is great and being able to notify staff when you've uploaded documents removes the hassle of ensuring everyone receives the information.

Puntos en contra:

The rota system is a little clunky. It would be great if you could copy a previous published rota or have some way to save the shift times so as you don't have to enter the start and finish time for each staff member on every day. You should also be able to change staff between fixed and variable shifts.

Respuesta de BrightHR

hace 3 años

Thank you for your review! We're always looking at how we can improve what we do so keep an eye out for updates to the rota.

Lauren
HR Manager en RU
Ocio, viajes y turismo, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Easy to use HR system

4,0 el mes pasado Nuevo

Comentarios: The system is user friendly and has a range of functionality. The system is constantly being improved which is great.

Puntos a favor:

The system is user friendly and is easy to navigate. The system assists you in calculating holidays and the reports can be tailored to your needs.

Puntos en contra:

Once you amend an employees holidays to hours based on their working pattern or to a variable hour employee, you cannot update their profile again to go back to being in days.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña
Fuente: GetApp

Data & money held hostage

3,0 hace 2 meses Nuevo

Comentarios: My data and money is being held hostage. In short, they invoiced me and then their sales guy [sensitive content hidden] wanted more money and to upsell me on more services. When I declined, he cancelled my service as what they invoiced me didn't cover what I was getting. I wonder if I will get my data and money back but I doubt it if this is how they treat customers that have been with them for years. I am resentful of the time they have wasted but I did always want to try Breathe HR.

Puntos a favor:

The app is simple and does the job. I just needed something to record annual leave and send reminders.

Puntos en contra:

The harassment from their sales team. I didn't appreciate the aggressive sales approach or the blackmail that followed, which was ultimately followed through with.

jenny
Manager en RU
Aerolíneas/aviación, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Review after help given.

5,0 hace 3 años

Comentarios: Great, clear, help when needed, the team have all set themselves up without any dramas and now using daily. Also really handy with the absent request which comes through on my email. Just a lot smoother running.

Puntos a favor:

The easiness of setting it up and that I can monitor all of the teams clocking in and out. This has helped immensely in making sure we are all on time and what happens when there is an over run.

Puntos en contra:

Getting used to it, Ive signed up to the seminars as I don't feel like I am using it to its full potential. In the first form, I could not find our "industry" and have clicked the top one. We work in Arboriculture (trees).

Respuesta de BrightHR

hace 3 años

Thank you for your review. Great to hear this is something you're now using daily within your business!

Kevin
H.R Manager en RU
Productos cosméticos, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Great Support

5,0 hace 3 años

Comentarios: If your stuck on anything or unsure how to operate it, the Bright HR team are always on hand to take your call to support you. They are always happy to talk to you, it feels personal.

Puntos a favor:

its very easy to use, and the dashboard helps you navigate through the platform

Puntos en contra:

All the features are easy to use and keeps all holidays etc all in one place

Respuesta de BrightHR

hace 3 años

Thank you for taking the time to post your review! Great to hear this wonderful feedback.

Stuart
Electronic Design Engineer en RU
Usuario de Linkedin verificado
Automoción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Modern, user-friendly HR management software

4,0 hace 4 años

Comentarios: As an employee using BrightHR, it has been a positive experience. I can't speak to the admin features, but my manager appears to be able to do everything he needs to without escalating further, and the user-side is well-designed and lays out key information simply. Everything works that way you think it should and it stores a range of useful data.

Puntos a favor:

Clean, mostly well-laid out web interface makes most operations simple. A range of useful information including holiday allocation/remaining, details of your time at the company, a calendar of holidays and absences in your team. All functions can also be carried out using the mobile app which works without problems.

Puntos en contra:

No major complaints. As a user I have been able to find all information and features that I have needed to manage my HR account (mostly annual leave-related).

Respuesta de BrightHR

hace 3 años

Thank you for taking the time to post your review! Glad to hear you like the app too, let us know if you need any support in the future.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Excellent product and customer service

5,0 hace 5 años

Comentarios: No requirement for physical calendar which is prone to errors, staff can access planner anytime and anywhere, approvals for annual leave are straight forward and managed more effectively

Puntos a favor:

Very easy to use, straight forward setup, very quick to answer queries, customer support has been excellent so far - definitely the way forward to outsource HR for small businesses!

Puntos en contra:

Some areas needed a bit more explanation and guidance on how best to use

Respuesta de BrightHR

hace 3 años

Thank you for taking the time to post your review! If you need any more support in the future just get in touch.

Usuario verificado
Usuario de Linkedin verificado
, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

This makes HR a breeze!

5,0 hace 5 años

Puntos a favor:

Asking for time off and coordinating the team's holiday schedules has never been easier. I like how simple it makes it for me to ask for time off and to choose which dates will be my holiday time off.

Puntos en contra:

I don't like how sometimes there are a couple of minor glitches in the calendar when trying to go back a page.

Respuesta de BrightHR

hace 3 años

Thank you for this fantastic feedback! If you do run into any issues just get in touch with us, we're happy to help get these resolved.

Dan
Group Reputation Officer en RU
Usuario de Linkedin verificado
Servicios jurídicos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: GetApp

Great piece of kit

5,0 hace 6 años

Puntos a favor:

Easy to use which allows us to focus on other aspects of work and allows employees to book holidays via the app which they find really useful.

Puntos en contra:

Some say its limited in its features, but I find it suits my needs and we're kept up to date from the sales/service team at bright of the up and coming features.

Respuesta de BrightHR

hace 3 años

Thank you for taking the time to post your 5* review! Great to hear your positive feedback.

Usuario verificado
Usuario de Linkedin verificado
Ocio, viajes y turismo, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Keeps all your HR info in one place

5,0 hace 5 años

Puntos a favor:

I love the request holidays function, that you can store files such as employment contracts on Bright HR and that you can view the calendar for your whole company/department - all this is one place!

Puntos en contra:

This nothing I don't like about this software!

Respuesta de BrightHR

hace 3 años

Fantastic! Thank you for this wonderful feedback, just get in touch if you need any support in the future.

Stuart
Country Manager en RU
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Email Support can be slow/poor

4,0 hace 5 años

Comentarios: I've asked twice for help with Bank Holiday and leave carry over concerns and response was slow in the first case and no reply to date for the second ?
Software is easy to learn as both an administrator and user, support issues leave room for improvement.

Puntos a favor:

Ease of booking holidays and other absences.

Puntos en contra:

Will not automatically add in Bank Holidays or carry over unused leave to next year.

Respuesta de BrightHR

hace 3 años

Sorry to hear about this issue, we're currently reviewing this internally so that we can improve what we do.

Miss
Admin en RU
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Amazing Service

5,0 el año pasado

Comentarios: brilliant I cannot complain, always happy to help.

Puntos a favor:

easy to use, simple to understand and streamlines jobs.

Puntos en contra:

Not applicable, the service is fine the way it is.

Gemma
Company Secretary en RU
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Training Session

5,0 hace 2 años

Comentarios: Easy going, [SENSITIVE CONTENT] was really lovley and patient

Puntos a favor:

Easy to use - beneficial for our company

Puntos en contra:

Nothing to report - everything is working in order happy with the software

Respuesta de BrightHR

hace 2 años

Thank you for taking the time to post your brilliant review. We love to hear that Bright HR will benefit your business!

Karen
General Manager en RU
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

FT review of Bright HR

5,0 hace 4 años

Comentarios: We currently use excel spreadsheets to record everything. Just messy. This will improve systems and save time.

Puntos a favor:

Ease of use, everything in one place. Backed up to the cloud.

Puntos en contra:

I have not found any cons. we are very happy with the software

Respuesta de BrightHR

hace 3 años

Amazing to hear this positive feedback! Just get in touch if you need any more support in the future.

Marion
General Manager en Irlanda
Producción de alimentos, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Regale

4,0 hace 5 años

Comentarios: Have just signed-up this week so too early to fully review but looks very good so far

Puntos a favor:

Looks easy to use. Appears good value for money.

Puntos en contra:

Nothing so far. We are a new customer.

Respuesta de BrightHR

hace 3 años

Thank you for your review! If you need any support in getting started just let us know.

Helen
Business Manager en RU
Organización de eventos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

User Friendly

5,0 hace 5 años

Comentarios: I am now able to organise staff, records etc. in an easily accessible way. I have had some excellent advice from the HR department and I followed it to our advantage.

Puntos a favor:

I really liked this system, which is easy to use, even for those less technical. The help staff are very knowledgeable and helpful. Its so pleasant to have someone take their time to explain both the benefits of the system and the assistance you can receive.

Puntos en contra:

Perhaps its a little too large for my immediate needs, but I can see its future benefit.

Respuesta de BrightHR

hace 3 años

Thank you for taking the time to post this great review! If you do need any support just let us know.

amy
licencee en RU
Hostelería, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

excellent costomer service

5,0 hace 4 años

Comentarios: we have only just started using the system but it is already showing benefits in logging absences and storing documents.

Puntos a favor:

has every thing we would need. I especially like the folders to save sensitive documents. it will help keep everything in an easy to find and access place.

Puntos en contra:

the set up of employees is time consuming but obviously I understand why this is.

Respuesta de BrightHR

hace 3 años

Thank you for your review, it's great to hear what you like most about BrightHR!

Catherine
Office manager en Irlanda
Muebles, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Bright HR

3,0 hace 5 años

Comentarios: I find up until now we are stumbling int eh dark to try and wrap our head around the package but i'm confident going forward after today's training it will be good.

Puntos a favor:

I feel once we get up and running it will be very beneficial

Puntos en contra:

Trying to get my head around the software but after the training phone call today it should be a lot easier to use

Respuesta de BrightHR

hace 3 años

Thank you for your review! Just get in touch with us if you need any support in the future.

Fionnuala
accounts en RU
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

HR Bright

5,0 hace 3 años

Comentarios: helpful, keeps me organised

Puntos a favor:

clear and easy to use helpful to keep track of individuals holidays

Puntos en contra:

not being able to edit a shift pattern, would be easier if you could edit instead of having to create a new pattern

Respuesta de BrightHR

hace 3 años

Thank you for your feedback, we're always looking into how we can improve the system. Just let us know if you need any support in the future.

Dina
Financial Controller en RU
Alimentación y bebidas, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

K&R

5,0 hace 3 años

Comentarios: My experience with customer service has been outstanding, training and response issues have been handled with maximum efficiency.

Puntos a favor:

I am starting to use this software, but from the first experience, it looks very user friendly.

Puntos en contra:

Can't tell at this stage, as have not enouogh experience.

Respuesta de BrightHR

hace 3 años

Thank you for your 5* review!

Abigail
Managing Director en RU
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

[SENSITIVE CONTENT HIDDEN] was a great help

5,0 hace 4 años

Puntos a favor:

I am really enjoying using BrightHR so far. I had an induction call with [SENSITIVE CONTENT HIDDEN] and was really impressed with her knowledge and patience!! Thank you :)

Puntos en contra:

Cons: What did you like least about this software?

Respuesta de BrightHR

hace 3 años

Thank you for your great review! Please reach out to us if you need any more support in the future.

Leanne
Owner en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

All in all the best help for a small business

5,0 hace 3 años

Comentarios: Brilliant

Puntos a favor:

Theres is help there 24/7. You can keep all documents together.

Puntos en contra:

It's just hard when you don't know what your doing for the first time.

Respuesta de BrightHR

hace 3 años

Thank you for your review! If you do need any support let us know on support@brighthr.com we're happy to help with any queries you have.

Alison
Director en RU
Servicios individuales y familiares, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Prompt

5,0 hace 5 años

Comentarios: I have yet to use BrightHR but from what I have seen it will be an asset to my company

Puntos a favor:

Ease of use and everything is in one place

Puntos en contra:

There was nothing I did not like as I think everything will be useful

Respuesta de BrightHR

hace 3 años

Great to hear this positive feedback! Thank you for taking the time to post your 5* review.

Natalie
Natalie
Office Manager and PA to Directors en
Usuario de Linkedin verificado
Relaciones públicas y comunicaciones, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña
Fuente: GetApp

User friendly and efficient!

5,0 hace 7 años

Comentarios: As an Office Manager in a fast paced environment, this app is really user friendly and efficient, which makes it extremely good to use, a great addition to the BrightHR package.

Puntos a favor:

Fun and simple, pretty self explanatory.....

Puntos en contra:

have not come across any as yet!

Respuesta de BrightHR

hace 3 años

This is wonderful to hear! Thank you for taking the time to post your 5* review.

tarik
Ceo en RU
Deportes, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Minds United FC

5,0 hace 2 años

Comentarios: Excellent

Puntos a favor:

User friendly and just what we needed for our company

Respuesta de BrightHR

hace 2 años

Fantastic! we are happy that Bright HR can be such a big help.