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Opiniones de Symantec Endpoint Security

Sobre Symantec Endpoint Security

Software basado en la nube que permite a las empresas proteger entornos físicos y virtuales contra virus y malware masivo.

Descubre más sobre Symantec Endpoint Security

Puntos a favor:

Ability to create groupings and assign each group their own individual protection scheme. Ease of localized and remote deployment with active directory integration.

Puntos en contra:

It had the worst update "additional" app which worked for about 20% of time. It is heavy on resources.

Valoraciones de Symantec Endpoint Security

Evaluación media

Facilidad de uso
4,3
Atención al cliente
4,1
Funcionalidades
4,3
Relación calidad-precio
4,2

Probabilidad de recomendación

8,1/10

Symantec Endpoint Security tiene una valoración global de 4,4 estrellas sobre 5 según las 547 opiniones de usuarios de Capterra.

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Anshuman
Anshuman
Security Engineer
Usuario de Linkedin verificado
Comercio minorista, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Well integrated endpoint protection software

3,0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Fredy
Tec administrativo en Colombia
Tecnología y servicios de la información, 5.001-10.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Seguridad cibernetica

5,0 el año pasado

Comentarios: En general el programa mantiene seguro mi dispositivo de amenazas

Puntos a favor:

Mantiene una constante actualización y evita amenazas de seguridad.

Puntos en contra:

Falta una mejora directa para accesar a la seguridad de la nube

Usuario verificado
Usuario de Linkedin verificado
Construcción, 11-50 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Seguro en cada momento

5,0 el año pasado

Puntos a favor:

Me gusta mucho ya que su forma inteligente de buscar cualquier malicioso , virus entre otros, es más amplio que otros antivirus, siempre está activo, no es pesado; lo que me ha brindado la prueba gratis , ha sido más que suficiente para decir que es un excelente software, imagínate pagando.

Puntos en contra:

Ha sido pequeños detalles a la hora de actualizar, ya que se duplica cierto documentos en la nube, también genera varias carpetas mientras que se va actualizando. Es solo en ingles , fuera genial en varios idiomas.Igual son pocas cosas que no me ha gustado, lo seguiría usando ya que tiene muy buena reputación, y el análisis de archivos u app maliciosos es muy avanzado.

Miguel
supervisor en Costa Rica
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

cumple sus funciones

5,0 hace 4 años

Comentarios: cumple a cabalidad brindando la protección necesarias

Puntos a favor:

el software llena las expectativas de detección y protección en un entorno de redes institucionales, comprobado a largo de su uso

Puntos en contra:

el precio es sin dudas un hecho negativo y no es tan intuitivo como podría llegar a ser, claro esto es mejorable

Ingrid
O en Colombia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Solución de seguridad para equipos

3,0 hace 2 años

Puntos a favor:

Cumple con la función de seguridad y protección de equipos

Puntos en contra:

Compleja en sus opciones, en ocasiones me parece que es pesada y afecta el desempeño de los equipos

leonardo
leonardo
Microsoft Office en Argentina
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Es muy buen antivirus

4,0 hace 2 años

Comentarios: Mi experiencia con este antivirus es totalmente buena.

Puntos a favor:

Es uno de los mejores antivirus del mercado, protege y da seguridad a tu equipo.

Puntos en contra:

Una de las desventajas en la demora del análisis, pero cumplió a fondo con todas las funciones.

Florencio
JEFE INFORMATICO en Guinea Ecuatorial
Administración gubernamental, 51-200 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Compra y configuración de un servidor Symantec

5,0 hace 2 años

Comentarios: esta será mi primera experiencia funcional como administrador

Puntos a favor:

con este producto se puede configurar un servidor y permitir que todos los PC de esta institución funcionen atreves de el

Puntos en contra:

sus sistemas de bloqueos en general y sus mensajes de alerta en cada momento

Idaly
Idaly
Project Manager en EE. UU.
Usuario de Linkedin verificado
Semiconductores, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Threats outside our system with the help of Symantec Endpoint Security.

5,0 el año pasado

Comentarios: It is a protection system with very broad capabilities, it protects us from ransomware, phishing and different types of viruses, monitoring is constant and automated, detections are accurate and with detailed reports, we benefit daily from Symantec Endpoint Security by keeping our information protected of cyber attacks.

Puntos a favor:

It is a system that we use both in the cloud and in our facilities, so that we have a better use of the protection, I really like the user interface, the customization functions allow us to adapt it to our needs, the protection is very good, the monitoring it is effective, because against any threat Symantec Endpoint Security does not immediately protect itself.

Puntos en contra:

During these years of using Symantec Endpoint Security we have not had any problems, at first we only had doubts, but they were resolved by the technical support team and some colleagues who had previous experience with this software.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Symantec is one of the toughest antivirus software's out there

5,0 hace 3 años

Comentarios: I must say that this is by far one of the greatest enemies of Support and in case you want to be sure that something won't be changed in any possible way ( Firewall, incoming connections from some PC in general or files copied ), make sure to get Symantec as you won't be disappointed while using it even a little bit and I can sign this as an agent who is working with it for a couple years so far.

Puntos a favor:

This antivirus is so good, that it looks like an impossible obstacles sometimes on my work, as I keep encountering it daily while working on some of my Customers. It is easy to deploy, password protected ( if you are trying to uninstall it or stop it, you can't do it without password ) and provides user protection from almost anything, especially as it integrates and utilizes Windows Firewall and Virus Protection on Windows 10 for instance, to provide impenetrable wall for any attack.

Puntos en contra:

I can say that sometimes I don't like how tough this one is, as it is my daily job to make my software work fine with Symantec, but if Customer Administrator is not online, I am unable to do anything. That's why I would recommend it to everyone out there, as I am battling it for a couple years so far and I know how good it is.

Reagan
Cybersecurity and IT Support Specialist en EE. UU.
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Safer digital experience and exploring essential routes

4,0 hace 3 meses

Comentarios: Best threat intelligence network. It is worth trying.

Puntos a favor:

Being able to realize legitimate account names on the system and avoid malicious activities is a major step. The protection technology in place is diverse and trustworthy. Very unique and user friendly too.

Puntos en contra:

Does not have Advanced Encryption Standard (AES) which is a drawback. It comes at a cost.

Chaucer
Chaucer
Accounting Manager en EE. UU.
Usuario de Linkedin verificado
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Use to be fantastic. But that was then. My, how things have changed.

2,0 hace 6 años

Comentarios: For quite a few years I had Symantec Endpoint Protection (SEP) deployed across servers and workstations in multiple offices. At the time, I found it to offer the best balance of effectiveness and efficiency. Customers support was prompt and professional, and even after I fled the IT profession to preserve my sanity I kept SEP running on my own home computers. All was well until I upgraded to version 14, at which point everything pretty much went to hell. Experiences that I have had with the new version of SEP: • Total system lockups during every comprehensive system scan. The only way for me to get through a scan was to limit the scans to known file types.
• The SEP client grabbing every available CPU core without warning, even when there are no scans or updates scheduled.
• Technical support whose philosophy is apparently "Make the customer suffer enough and they will never complain again."
I spent a least than eight hours doing the bidding of the Symantec's support folks, but when it became apparent that they couldn't solve the problem I tried to close the support case as "problem not solved". At which point they made it clear that they intended to keep me jumping through hoops indefinitely. I finally told them that their constant stream of emails demanding yet more logfiles constituted harassment, and I blocked them at my email gateway for extra protection. Great job, folks. Now, I use Sophos.

Puntos a favor:

Incredibly granular control of each security component, customizable to suit a broad range of business environments. IF you can get it to run, you get an amazing amount of control over the security policies in place for different types of machines and different offices within your business.

Puntos en contra:

A tech support team trained in the dungeons of Mordor by the Dark Lord himself. Oh, and about SEP v14 bringing my system to it's knees: I'm sure that some of your customers love that, but I'll pass.

Wayne
Systems Analyst en EE. UU.
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Symantec End-Point Security

5,0 hace 4 meses

Comentarios: We were very satisfied with it once it was moved to a cloud based offering as opposed to an on-site server base. But once purchased by Broadcom, the changes in how it had to be renewed thru a reseller and the growing complexity of it, forced us to switch.

Puntos a favor:

Highly Configurable, thus allowing rules to be added for exceptions or exclusions to programs that we needed to trust.

Puntos en contra:

Became extremely complex and harder to renew once purchased by Broadcom several years back.

Usuario verificado
Usuario de Linkedin verificado
Seguridad informática y de redes, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

It is one of most trusted software for Endpoint Security

5,0 hace 2 años

Comentarios: Overall, I had great experience using it, and have not noticed any glitches while using it. It does really stop the threats and keep the endpoint device safe.

Puntos a favor:

It is simply doing its job on the backend, stopping the threads without user noticing it. If users have clicked on malicious url, software link, it kicks in and stop the threat from happening, which gives confidence to user, as human mistakes are possible. Symantec Endpoint Security secures the environment when threat already passed multiple Security appliances such as next gen firewall, IDS, IPS so it is one of the most critical parts of the Security and there Symantec Endpoint does its job really well.

Puntos en contra:

Sometimes when it is doing its job, stopping the malicious script, it also stops the genuine software, which really does not give the great user experience.

Sara
Engineer en Italia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

A good product to consider

4,0 hace 2 meses

Comentarios: A good program to keep your computer protected, it does not slow the performance and seems to be more compatible with older systems than other brands. You can schedule the scans, and thethe various options about protection; suggest to lock the settings (the user cannot change them).

Puntos a favor:

I install and use Symantec Endpoint Security on those computers that become too slow or start crashing when I install other antivirus brands. In fact i have to say that Symantec Endpoint Security does not slow your computer while protecting it and scanning for threats. The interface may look a bit old but it has all the features required, plus it is easy to manage. I use it both on servers and clients.

Puntos en contra:

Scanning task keep on "amassing" on my desktop, they don't close automatically

Matt
Matt
IT Systems Supervisor en EE. UU.
Usuario de Linkedin verificado
Logística y cadena de suministro, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Symantec Endpoint Security gets the job done

4,0 hace 3 años

Comentarios: This was a good solution and is a good solution for any organization, but for us we determined that we wanted a single provider for as much of our security suite as possible.

Puntos a favor:

We needed something better than Windows Defender and Symantec offers centralized management, and reporting among other things. It worked well, but isn't perfect.

Puntos en contra:

Symantec products are generally well put together, but it did not integrate well with our Cisco security suite and so we went with Cisco's solution after some time due to the lack of centralized management from a single console.

troy
closer en EE. UU.
Banca, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Good Security

5,0 hace 9 meses

Comentarios: Overall easy to use and the interfence is like butter its very smooth.

Puntos a favor:

Easy to use very good mobile options and does what is says it does. Protects

Puntos en contra:

Not very strong at reporting and I swear I feel like my computer gets laggy

Sonu
Sonu
Operational Manager en India
Usuario de Linkedin verificado
Banca, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Antivirus for systems

4,0 hace 5 años

Comentarios: In a organisation spreading of virus and threat spreading is common issue. In order to protect from such incidents protection is being used.

Puntos a favor:

As it is implemented on a centralized server, Pushing update is easy. We can monitor the healthiness of each endpoints that is every system. If one threat is detected it can be analysed and stooped.

Puntos en contra:

It also detects some files which doesn't contain any virus and are not threat to system.

Dale
Network Admin en EE. UU.
Almacenamiento, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

3 years in, saved us multiple times with only the occasional hiccup.

5,0 hace 5 años

Comentarios: The cloud console has a pretty iffy layout that can be a bit cumbersome at times. It is mostly annoying when you first start with it. However once you get past the initial setup and build your profiles, it is easy to use it going forward. You deploy it to the user, then chose their profile group, chose if they need file and printer sharing, you can lock down USB, and other nice features. In general its been a great experience outside of a few little things.

Puntos a favor:

Easy to deploy once you have it all set up. It allows a decent amount of configuration and profiles can be set based on the individual users needs. It is also pretty much set and forget 95% of the time. The cloud console will tell if their are any specific users with issues and let you know about threats that have been detected and on what machine it happened on. All good stuff.

Puntos en contra:

The cloud component is a separate installation form the actual AV client(according to windows). If the installation fails for any reason you have to get the Symantec removal tool and run that prior to reinstalling the software, otherwise you end up with the cloud component being fixed and the AV component still broken. This can get time consuming and will require multiple reboots which is not fun on a server you need up and running. It is also prone to nagging about rebooting prior to installation, so sometimes you have to get 3-4 reboots in to get it workings. This is rare but does happen.

Kory
Systems Administrator en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Anti-Virus Software That Does Its Job!

4,0 hace 7 años

Comentarios: Antivirus / Malware protection, and endpoint firewall protection.

Puntos a favor:

For an Anti-Virus / Firewall software, it is pretty quiet, meaning that it doesn't pop up all of the time with warnings and alerts, like other programs do. We are using the cloud version of the product, and it seems to work very well, we have email notifications setup, and we will get an email if it blocks something, or someone tries to run a program that it thinks is sketchy, or tries to access a website with some known issues, but otherwise, you install it, and it does its job. I do like the ability that I can sort of customize the install package for mass deployment (we use it with SCCM and its flawless), it will allow me to pick the group of computers that I want the laptop or desktop to belong to and I push that package during our SCCM task sequence, and after that I don't have to login to the symantec portal to move it, or manage it since my policies are already established.

Puntos en contra:

I think the online interface is a bit cumbersome. I think that from the firewall perspective it seems a bit difficult to make it do what you want it to do, and unfortunately, their support is not incredibly helpful in this regard, at least in my previous experience. My biggest complaint is that if I reimage a computer, and re-use the same name, it makes a duplicate entry / assigns another license until I go out to the symantec portal and delete the previous record.

Beecher
Owner en EE. UU.
Servicios de información, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Very good anti-virus protection, but system integration can cause problems

5,0 hace 5 años

Comentarios: Symantec Endpoint Protection is very good at what it does. It can overreach at times, in my opinion, but it stops viruses and malware on every system I've used it on.

Puntos a favor:

Extremely good and reliable antivirus software. Symantec, in my experience will protect your endpoints from the large majority of threats in the wild. I haven't had a threat make it past the AV client.

Puntos en contra:

Endpoint protection includes network driver integration that can affect how Windows works. I've experience several problems in the past where updates to the Endpoint Protection gets updated and the network connectivity is cutoff. The client must then be completely removed and reinstalled to regain connection to the network.

Matthew
Senior UX Designer en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Protection from all cyber swashbucklers is ensured

4,0 hace 10 meses

Comentarios: Taking action in an environment where there are latent dangers of viruses every day, we have implemented Symantec, which gives us a fantastic, practical and efficient way of keeping things in order. Modulation and maximum security of networks, files and projects have been ensured due to this tool. It protects hardware and software, making it an excellent choice for maximum performance.

Puntos a favor:

Symantec performs well enough to qualify it as excellent software, so I'm happy to report that it's great for everyday use and facilitates fast performance and deployment. I like it because all my network and files are secure. It has met our expectations and provides unique implementation and deployment. Ensuring the security of our network is crucial, and I'm glad that Webroot helps me keep them safe.

Puntos en contra:

To perform a single action, I have to navigate through multiple subsets, which could be more efficient.

Jesse
Systems Administrator en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Works great, but support can be lacking.

4,0 hace 5 años

Comentarios: When it works, it works great. When it doesn't work, it's usually not hard to fix. But you're not going to get a lot of help from their customer support. We have used it to provide protection among a large volume of machines and none of them have had issues with viruses while using this product.

Puntos a favor:

This product was easy to implement throughout our company and has been working great since implementation. It send us alerts when certain events are triggered such as a user visiting a malicious site. It does a good job of keeping itself up to date and has a nice console for administrators to use and get a top-down view on how the endpoints are doing.

Puntos en contra:

We have run into issues with getting licenses renewed to the point where they have expired, potentially leaving a few systems vulnerable. Customer support takes a very long time to reach and after I did reach them, they provided me with incorrect information that did not help resolve my issue. I only gave them 2 stars as opposed to 1 star because at least the customer support exists, even if it isn't the best.

Sudhir
CASS Lead en India
Servicios financieros, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

An end to end security system

5,0 el año pasado

Comentarios: Symantec endpoint security provides a comprehensive control over your applications and systems. It acts as a final layer of control which prevents your systems from cyber attacks and helps you keep your sensitive data protected. It not only detects threats on a real time basis but also provides a preventative control around the issues.

Puntos a favor:

Symantec endpoint security like the name suggests is the final layer of security which secures our applications and business systems. My personal best feature is it's two factor authentication which secures my access on cloud with an approval from my registered mobile device. So, even if someone tries to break into my cloud server, it will not be possible for them to access because of this two factor authentication.

Puntos en contra:

One of the areas where I personally struggled is setting it up in my mobile for the first time. I had to literally reach out to my IT desk and have them fixed before I could start using the tool in my cell phone.

Anthony
Anthony
Software Engineer en EE. UU.
Usuario de Linkedin verificado
Bienes de consumo, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Robust and advanced endpoint protection

5,0 hace 2 años

Comentarios: Symantec Endpoint Security is a powerful endpoint protection platform that offers optimal features to ensure a high level of protection and a productive workspace.

Puntos a favor:

It has the ability to protect different endpoints such as laptops, desktops and cell phones, used by employees in the office or remotely. It has proven very effective in stopping advanced attacks. Its intelligence network model has the effectiveness to neutralize and prevent attacks before they start. Online support responds in a timely manner.

Puntos en contra:

This is a very advanced platform in detecting attacks, but it consumes a lot of computing resources.

Lana
Safety Director en EE. UU.
Transporte/transporte en camión/ferrocarril, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Gone Downhill

3,0 hace 8 meses

Comentarios: Once purchased by Broadcom, everything went south. I used Symantec Endpoint Security prior to Broadcom and was able to understand it and get done what I needed to using their interface. Once Broadcom took over I couldn't even log in to my portal. Then I found out that it wasn't even activated on our server or other computers. Their customer service made me wait on hold no less than one hour each and every time I called. Then once I got through they would send me to several different people and I never really got any issues resolved.

Puntos a favor:

I never liked Symantec once it was purchased by Broadcom. Once that happened, everything changed and time after time I was unable to login to my account. Support was the worst. Nothing was clear at all.

Puntos en contra:

Broadcom did not care about end users of small businesses.

Dustin
Dustin
Information Technology Administrator en EE. UU.
Usuario de Linkedin verificado
Investigación, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Please with Symantec Endpoint Protection

4,0 hace 7 años

Comentarios: Great product. Easy to implement, use and manage. Easy to scale down or up depending on how many devices you have.

Puntos a favor:

My organization has been using Symantec Endpoint Protection for over 5 years. This software is easy to use and distribute. The centralized admin interface makes it easy to add new devices and see an overall security overview of my organization's assets. The custom policies allow for me to make modifications on specific machines and not effect all the others. I do this to allow exceptions on several of our machines that need it in order to perform their function.

Puntos en contra:

It isn't easy to temporarily disable for troubleshooting purposes. I need to temporarily disable Symantec so I could download a piece of software it was conflicting with. Had to look up how to do this and it was a multi step process. On the bright side the documentation of how to do it was easy to find and go through.