Opiniones de BoomTown

Ferrari of CRM's

Comentarios: We are very great full we stopped using the other CRMs out there as non of them compare to this one. Top Notch A++++++

Puntos a favor:

The best CRM hands down we have ever used. Support is awesome and the ease of use on all platforms is top notch.

Puntos en contra:

They are adding new things all of the time which will make the system glitch out but nothing that has cost on business, only frustration.

Boomtown is the BEST lead CRM out there

Comentarios: I've used Commissions Inc, Luxury Presence, etc and Boomtown has the best features, most user friendly CRM out there.

Puntos a favor:

Features, functionality, you can "set it and forget it". I've used many lead management systems and this is the best out there.

Puntos en contra:

I only complain is that I wish they had an "open house" app feature from the NOW app where people can sign into your open house through the NOW app and it will put them directly into your CRM

Great CRM not great Lead Gen

Comentarios: Like it for the CRM! Will keep using for that reason. Wish it synced better with ylopo.

Puntos a favor:

Easy to use and keep track of clients, to-do's, calls, drip plans, etc. Great for note keeping and can share info easily with transaction coordinator and such.

Puntos en contra:

Wish you could attach documents and didn't get great leads from their ads. We switched to a different system for lead gen.

BoomTown's Platform is Worth Investing in

Comentarios: Great! Implementation team was great, and training modules are very helpful.

Puntos a favor:

Ease of use, the CRM helped us with efficiency and customer contacts.

Puntos en contra:

Aesthetics. We ended up leaving the platform because we had complaints about the site just not being attractive. We also could not filter to our unique property types.

Great Investment

Puntos a favor:

It is always making things user friendly and it is efficient and effective in catching attention. Makes it easy to keep up.

Puntos en contra:

Nothing yet, it seems to be very effective and efficient.

Solid Lead Generator

Comentarios: I'm a fairly new user, but the system is doing exactly what it's supposed to do. I'm consistently getting new leads interested in buying all around my local area.

Puntos a favor:

I like the concierge team who automatically text my leads. This saves me time and allows me to focus my efforts on the hottest prospects.

Puntos en contra:

You will need to put in the time to learn how to work the CRM. It can be overwhelming with how much is under the hood. If you invest the time and commit to working your leads, you will close more deals.

Boom Town CRM and Lead Management is Great!

Comentarios: I'm able to follow up easier and stay in touch with prospects and past clients as well

Puntos a favor:

I like the included free service of having a concierge who does all of the pre qualifying for me so I can focus on other important tasks.

Puntos en contra:

No one likes to spend money so that it my least favorite, but I love all of the features and the customer support is great!

Great lead generation with a robust CRM

Comentarios: As a lead generation platform and CRM, Boom Town has proven successful.

Puntos a favor:

The capabilities of lead management, seeing what the lead is interested in, and the ability to modify the properties to meet what the lead is searching for. A robust CRM at the back end is critical for the platform.

Puntos en contra:

Customer support could be more available via a phone call instead of sending emails and awaiting a response. There should be better accountability by Boom Town on how the advertising monies are spent, with more frequent feedback and recommendations to implement for better lead generation. They are the experts in advertising, should be better transparency/accountability on their end. The inability to delete contacts.

An honest review

Comentarios: Good

Puntos a favor:

Great website and features. The CRM and texting features provide me with some good tools

Puntos en contra:

Expensive. I wish I could receive more leads for what I spend

User-Friendly CRM

Comentarios: BoomTown is an awesome CRM that makes classifying leads incredibly easy. It's got multiple pipelines that help users to see which leads are hot and which ones are less. The software has an excellent setup that makes communications with leads very visible and easy to follow.

Puntos a favor:

It is user-friendly. Easy to see leads in different categories.

Puntos en contra:

You can't actually delete trash leads. The leads go into a trash category, but it seems cluttered to have junk leads stay in the system.

While the support is decent, the product is incredibly glitchy

Comentarios: Not great. would not recommend.

Puntos a favor:

I liked the deal that they gave my deal to be a user, and the amounts of other technologies they integrate with.

Puntos en contra:

I just felt as if I was lied to in the onboarding process. The system does not bend and mold to the way our team works. Our support person was kind, but kept trying to upsell and push us towards more things than we were comfortable with

Just getting started just learning about how to use it. For the new person getting started a challen

Comentarios: Just learning

Puntos a favor:

It keeps track of the progress of each client to some degree in reminders or things to do. If there was a way to better screen each client as to how motivated they are by asking questions upfront and along the way that would be great. If the system had a spreadsheet that one could see what each template was already in the system without having to go to each one one at a time to see if it fits would be way easier to use more quickly in following up on each client. Whether it be a text or email follow up. If the system had a way to monitor the user as to how they are using it and then give helpful suggestions while using it to make it easier to use would be great.

Puntos en contra:

When I have tried to transfer the clients to the mojo dialer that I have selected it keeps saying zero contacts are transferred to call from . Can't figure out why it would be nice to have a pop up window that would ask a question what are you trying to do when one has repeated the same thing more than once getting the same results. It would also be nice to have more categories to choose from to put clients in as future clients instead of just watch or if we could put them in a x number of months to call back on that would automatically move up the category to the next level so we don't have to remember to move them forward but could if we wanted to. An automatic text asking if they have completed the next step in getting a home. And then reclassify them depending on their answer. When I spend all day just doing my follow ups and not having qualified leads to show property to the system becomes to time consuming and keeps me doing non money making activities. The key is to get people out there looking knowing they are qualified to be looking at what they are seeing. Yet not before they are ready to do it because of existing circumstances such as a lease a credit score paying down debt length of employment amount of income medical issues down payment amount or options. If prospects could see the steps to take and how they can progress by completing each step everyone would be happier doing the next step. Show property writes contracts.

Staying Connected...Staying Organized

Comentarios: Three years and little business so far. Mainly due to to the fact most just want to look at homes and do not wish to ENGAGE. It is also a fact that I am not putting drips out there that may get the phone to ring. I need to use the library more and work with my team leader more closely. COVID-19 has impacted a lot of what is currently happening as well.

Puntos a favor:

Lead generation and the ability to simply keep track of what the leads are doing online. Emails, calls and texts are all nicely captured in one place on the site. People seem to find it a solid search site option.

Puntos en contra:

The fact that we cannot make leads answer their phone! Not a platform problem...a social one.

BoomTown

Comentarios: Overall a good experience.

Puntos a favor:

I liked that the software is user friendly and all records were well organized.

Puntos en contra:

I hope that BoomTown is able to lower their monthly cost. It seems higher than most softwares for the amount of leads received.

Boomtown is the Bomb

Comentarios: BT is our "bible"- it's the most efficient way we communicate about listings.

Puntos a favor:

Boomtown (BT)is my saving grace for ensuring that tasks are completed on time. I use BT to communicate with clients without having to use my personal cell, to communicate with our broker about listing details, and when other employees are out of the office, I can ensure that their to-do's are done as well.

Puntos en contra:

I wish there were more options for assigning leads- more customization. We tried using the tools available but they didn't work for what we needed. Otherwise, BT is fabulous.

Make your Job/Life more easy!

Puntos a favor:

This product is what allowed our business to scale. Boomtown allowed our agents to manage more clients with less time. This took their business to the next level.

Puntos en contra:

There have been very few cons to this CRM. When things have come up that need to change with the industry BT has made those changes and is always seeking to improve the platform.

Best CRM out there!

Comentarios: My follow up and contact rate have improved significantly! Prospecting and follow up no longer seem like a chore.

Puntos a favor:

BoomTown is super easy to navigate and keeps all your customer contact in order. There is no guessing and cuts customer follow up time in half.

Puntos en contra:

The mobile app is not quite as easy to navigate as the full site. There is a little more guess work needed when using the mobile app.

Excellent Lead Gen Software & AWESOME company!

Comentarios: We have been with Boomtown for several years and we are continually impressed with the software and the staff. The thing we are even more impressed with is that the company is always looking for new and innovative ways to grow their company and make their software better than any other software. If you are looking for next gen software that will keep up with best practices and trends in real estate - this is the software for you. And if you are looking for a company who truly treats you as a partner - then this is definitely the company you want to work with.

Puntos a favor:

Very cutting edge Awesome customer service Always growing and improving

Nice but the price?

Comentarios: When I reach out and say I am considering a change or make any level of a complaint about the viability of leads I get a quick condemnation on how I could better manage the site. The marketing they have done for me has brought many registrations but there are a ton of bogus leads. I will probably make a change to a new system because the price for the CRM part is so high. I have had and been working the system for 18 months and closed 2 buyers. I am a broker owner

Puntos a favor:

The support is great and the CRM works really well. I find the site mostly easy to use on a computer.

Puntos en contra:

VERY limited ability to manage pages, no ability to manage ad word account, SUPER EXPENSIVE. The mobile app is very buggy and limited. It also locks up at least once a month.

BoomTown is Solid

Comentarios: BoomTown is a solid software to generate and manage real estate and rental leads

Puntos a favor:

Lots of communication options including email and text. Ability to easily follow the chain of communication within the software. To-do and Follow-up task assignment is easy to use. Love that is shows who is online in real time. Custom emails and text messages, bulk communication options, and scheduled communication is a huge benefit.

Puntos en contra:

Difficulty using the mobile app without glitches

The Silent Real Estate Sentry

Comentarios: It's been fabulous. For those agents that have NOT applied a CRM to their business, this is a great addition. One extra closing pays for the program in spades.

Puntos a favor:

While I sleep, while I am busy with other clients, BT tracks and memorializes my prospective client's every move. It's stealth posture makes me look like a mind reader when I bring up a "property that I stumbled accross this morning" which happens to be the property that my client put hearts all over!

Puntos en contra:

The mobile app. It's a bit cumbersome to drill down to clients information and / or the properties that they were looking at and applying "favorite" titles to.

Boom Town Training

Comentarios: Income has gone up

Puntos a favor:

The fast contact with my clients, I can add a note and what do I remember about my client conversation.

Puntos en contra:

I would like a window shopping and one to three years before they buy added to category.

Keeps me on track daily with client followup

Comentarios: Keeps me on track daily with clientss

Puntos a favor:

the Phone App is easy and convenient to use - makes logging calls and memos etc super accessible. The Tagging ability makes keeping track of search areas convenient as well as other purposes.

Puntos en contra:

No scheduling for text messages and auto pop ups for SOI when called for personal reasons. No Category Label on the ToDos...this would make it easier to prioritize on a daily basis.

Great CRM to Follow Up With Clients!

Comentarios: They have great customer support and answer very quickly!

Puntos a favor:

The back-end system is very easy to use! It makes following up with leads and past clients a breeze and you can easily sort through what tasks that you have due.

Puntos en contra:

You can't add or change your own sources manually, which is a bit of a pain. Seems like it should be a simple thing to add. It's also a bit expensive.

I would never use another CRM. Ever!

Puntos a favor:

Ease of use, mobile integration, thoroughness of data, ability to manage leads and lead flow are just a few.

Puntos en contra:

Would prefer some different measurement tools for agents and some additional tracking for things like appointments set and held, etc...Really need deleted user data for text messages to remain in the notes. These and other items submitted to forum.