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Opiniones de Document Control

Sobre Document Control

Toma el control de los documentos y manuales de procedimientos de tu laboratorio. Ayuda a cumplir con las regulaciones de CAP, CLIA, Comisión Conjunta, FDA, EPA, ISO 15189.

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Puntos a favor:

It is extremely easy to use and very cost effective. Easy to show that staff have reviewed since an email is sent to them each time a policy is edited.

Puntos en contra:

Also, I have problem giving permission to the Managers for biennial review of their department procedure manual.

Valoraciones de Document Control

Evaluación media

Facilidad de uso
4,1
Atención al cliente
4,5
Funcionalidades
4,3
Relación calidad-precio
4,5

Probabilidad de recomendación

8,9/ 10

Document Control tiene una valoración global de 4,4 estrellas sobre 5 según las 124 opiniones de usuarios de Capterra.

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Usuario verificado
Usuario de Linkedin verificado
Servicios jurídicos, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

uso fácil de software

4,0 hace 3 años

Comentarios: Puedo ordenar mis documentos y buscarlos sin ningún problema
super ordenados

Puntos a favor:

Porque es muy fácil y rápido de usar, velocidad máxima

Puntos en contra:

Hay unos productos difícil de usar, pero no imposible

Usuario verificado
Usuario de Linkedin verificado
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

This has been a really cost-effective way to organize our lab and maintain compliance.

4,0 hace 7 años

Comentarios: This has helped us save an entire forest of trees. It has also improved tracking of our active documents in the lab.

Puntos a favor:

Prompts to log in and review documents are very helpful. It's also great to be able to see who has accessed specific documents and for how long.

Puntos en contra:

The UI feels really old and is very appealing. It is also not possible to approve items in bulk (as far as I can tell).

Zane
Chief, Hematology Lab Section en EE. UU.
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Easy, Practical and Customizable Electronic Document Management System at a Great Value

5,0 hace 6 años

Comentarios: We have been transitioning from an older system using word documents kept in a secure drive. MediaLab has offered the ability to collaborate on document revisions, securely track document changes, and feel more assured that only the most current version of each document is in use. We can also see at-a-glance what documents exist as approved, in-review or needing update and can see usage reports to know which are most valuable. Feedback from custom quiz success rates allows us to improve how documents (or quizzes) are written. The system also allows for remote access, which is essential to making it available wherever you are that has internet connectivity.

Puntos a favor:

MediaLab is an easy-to-learn and robust, yet simple-to-use and maintain electronic document management system. It simplifies the document control process and allows users a variety of paths to manage their laboratory documents, including policies, processes and procedures, forms references and much more. The user interface is intuitive, and allows users to quickly access the information that they need through searchable documents. The software keeps track of previous document versions and actions, optionally allows the printing of controlled copies and makes document approval and review a snap. There is also an option to generate customizable quizzes that can be used to verify personnel have read the salient points of each new or revised document and this can double in its use as a part of competency assessment. Site management is also intuitive and comes with extensive accessible help for those with minimal background in website management. The downloadable back-ups are invaluable. The customer service has been outstanding! If you need an easy-to-use, practical and customizable electronic document management system at a great value, I highly recommend this product.

Puntos en contra:

Nothing! If I had one wish for this product, it would be to expand its functionality with portable tablet devices. That could make it even easier to keep at the testing bench.

Heather
Laboratory Manager en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Overall, positive. Becoming more proficient as I become more familiar.

3,0 hace 7 años

Puntos a favor:

Inspection proof: I like that our CAP checklist is imported and it is easy to link procedures to it. We will see how good it is during our upcoming CAP inspection. This will be our first inspection using Media Lab software.

Puntos en contra:

There is definitely a learning curve with this product. There are some features "hidden" in places that don't seem logical to me. The interface is a little "old school" looking, but maybe that's why it's so cheap. I don't even know where to begin with Compass.

Christine
Sr QA Specialist en EE. UU.
Dispositivos médicos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

MediaLab is easy to use & contacting MediaLab personnel is simple. It lacks additional functionality

4,0 hace 7 años

Comentarios: Benefits include ability to easily pull reports, make changes quickly, assign training and enter documents for training without problems, and navigating the system with ease. However, because we are using the system for training only, it has its limitations.

Puntos a favor:

Note: Our company uses MediaLab for training only, not document control - Easy navigation of system (straightforward on how to train on documents) - Easy to input information (personnel information, documents) - Customer response is quick - Having the functionality to assign Group Supervisors and assign special employee signoffs - Great traceability within the system (change history for users and for permission changes)

Puntos en contra:

Note: Our company uses MediaLab for training only, not document control - Unable to customize reports (would like to pull reports within specific dates (not full list), list of personnel with their assigned manuals) -Unable to customize due dates for Performing Employee signoff (we have different requirements for PE - Assigned dates are incorrect (since we are using the software for training only, it has been problematic that when a document with a minor revision is signed off, the assigned date is changed to the signoff date - our metrics for training compliance is signoff date minus assigned date so we have inaccuracies in our data)

Kris
Quality Manager en EE. UU.
Hospital y atención sanitaria, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Very satisfied user!

5,0 hace 9 años

Comentarios: I have used several Document Management systems. This is by far the easiest to use. I meets all our regulatory requirements. The support in both setting up the system and ongoing has been wonderful. Any requests have been quickly dealt with. Also, they are very open to suggested changes. We have been so pleased with the Document Management system and are now adding on additional programs, such as Compass and Inspection Proof

Puntos a favor:

You really can't make a mistake in using the system. I particularly like that you can assign users to review the documents and track their usage. Also, it's very easy to send comments back and for to users, for example if a change is requested or a typo is noted. We have staff that are not the best at using computers and this program has been very easy for them to use. We feel that for the first time that our documents are usable, accurate and great tool to train our staff to.

Puntos en contra:

No Cons at all. Just recommend taking the time to write and format your documents prior to checking them into the system. This will make the process much smoother.

David
Laboratory Director en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

MediaLab has been transformative. It has enabled me to better oversee document control.

5,0 hace 7 años

Comentarios: Before using MediaLab we struggled constantly to manage the hundreds of policies and procedures in our lab. MediaLab has allowed me as the laboratory director to more easily review, edit, and approve all documents. It has also allowed me create more consistent documents in terms of formatting across all areas of the lab. Instead of using copies of copies of copies of forms or worksheets, we now have these in MediaLab, so there is no excuse not to have professional-appearing forms at all times.

Puntos a favor:

Ease of use with regard to using Microsoft Word to create and edit procedures and policies. Customer service has also been exceptional.

Puntos en contra:

There are some features I would like to see added, e.g., intradocument hyperlinks and the ability for me as a director to more easily convert from minor revision to major revision.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

This web based version makes it so easy to assign training to a remote workforce.

5,0 hace 7 años

Puntos a favor:

I especially like the feature to add our own company training programs and have it be easily assigned to employees.

Puntos en contra:

We can only grant access to a specific number of employees. We often have to delete termed employees so we can grant access to new employees. When we do this we lose their training completion records.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Excellent product

5,0 hace 6 años

Puntos a favor:

We've used this in our laboratories for many years, and have found it to be very helpful and useful

Puntos en contra:

The price does seem to increase each year, and there is only one site administrator allowed per site, which is cumbersome

Usuario verificado
Usuario de Linkedin verificado
Práctica médica, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

MediaLab Laboratory Document Control

5,0 hace 6 años

Comentarios: It's great! It was nearly impossible to keep up with reviews and versions without a system like this. It really makes my job easier.

Puntos a favor:

You can assign your own policy numbers OR let the system assign them.

Puntos en contra:

Sometimes a bit confusing when trying to go back to a manual, but it is really straightforward, just need to get used to it. I never set up my new user call, but it is available at any time.

Usuario verificado
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

It's like switching from an analog watch to a digital watch. Great tool for any lab.

4,0 hace 7 años

Puntos a favor:

The ability to digitally store, manage, and keep track of your manuals and forms is WAY better than the old method with paper. There are multiple options on editing and modifying a document. No more are the days where you need to hound your lab director, supervisor, or employees to sign a document. The software will remind that person daily and there is a comment box that will inform what changes have been made to the document. You can also link the CAP inspection checklist to the manual so inspectors have an easier time finding the checklist item in question.

Puntos en contra:

There is a learning curve to understanding and using the software. Still learning different functionalities of the software as I continually update my manual.

Kathy
Manager en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Media Lab has worked out well for our needs.

4,0 hace 7 años

Comentarios: We are required to have document control and this serves our needs very well.

Puntos a favor:

It is easy to download, revise and upload procedures. Inspection Proof is an enormous help with our inspections. We can just sit the inspectors down with a computer and this covers most our inspection because it is very easy for them to go through their checklist from there.

Puntos en contra:

Sometimes the help tips do not cover what I need to know, even though it seems to me that it should be there.

Michael
Lab Manager en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great for getting CAP compliant

5,0 hace 6 años

Comentarios: Learning curve is there, but unavoidable. Features are improving with user input. Great support team.

Puntos a favor:

Provides for getting all documents in order and retrievable. Support is great and solved problems. Inspection proof allowed us to get through last 2 inspections in great shape.

Puntos en contra:

Initial document entry and conversion from paper to electronic formats was a bit painful, though I expect unavoidable.

Angela
Manager, Lab Quality, Safety, Document Control en EE. UU.
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Media Lab is very user friendly

4,0 hace 7 años

Comentarios: We use the document control, continuing education, and inspection proof

Puntos a favor:

I like that it has a variety of functionality (i.e. document control, continuing education, competency, inspection proof).

Puntos en contra:

We are a healthcare system and some of the functionality with the document control process does not lend itself easily to a system approach. Multiple facilities with multiple medical directors with the same policies.

Kendra
Mgr Lab QA and RM en EE. UU.
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Makes meeting CAP standards easy

4,0 hace 7 años

Comentarios: easier CAP inspections

Puntos a favor:

Ability to manage all lab documents, obtain electronic approvals, obtain electronic employee sign offs, maintain archived/retired documents, reminder for overdue policies, streamlines process for managing p/p for larger multi-hospital system

Puntos en contra:

it's not interfaced with out HR solution to sync passwords and usernames with what is used for all other systems we use.

Lauren
Specimen Processing Trainer en EE. UU.
Ha utilizado el software durante: Más de un año
Fuente de la opinión

MediaLab is not very user friendly. It's known throughout the company as kind of a pain to use.

4,0 hace 7 años

Puntos a favor:

Software keeps SOPs and PRCs updated. I enjoy that I can edit my email settings and that I can add content and DOCLs to assignments.

Puntos en contra:

Not user friendly or intuitive, changes settings without alerting us often (switching people's permissions, etc), courses can get lost after creation. Reports are not always helpful to pull with courses that have multiple competencies/DOCLs associated with them (exporting the report in Excel does not show status of each portion of assignment, only how many activities have been completed)

Cynthia
Administrative Assistant en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Document control has been very easy to use and helpful

5,0 hace 7 años

Puntos a favor:

I like most how easy and efficient the software is to use for controlling documents. I have easy access to all policies and procedures within the facility and eliminates a lot of paper documentation.

Puntos en contra:

I like least how notifications are delayed at times or repeated when activities have been made within the program such as approvals.

Simone
Lab manager en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great for inspections

4,0 hace 7 años

Puntos a favor:

The inspection module for CAP inspections. It's great that we can answer all the checklist questions, link sops and supporting documents. Also it's great that we can upload the answer to previous inspections.

Puntos en contra:

Process is time consuming, editing a document can take a while. Wish the emails for updating was better structured.

Crystal
POCC en EE. UU.
Hospital y atención sanitaria, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Easy

5,0 hace 7 años

Comentarios: a one stop shop for all things competency

Puntos a favor:

Very easy system to use, customer support has helped tremendously. I appreciate the quick feedback when an issue has arisen.

Puntos en contra:

I really do not have any cons about the software. I guess I wish that you could bridge the gap between compass being used for POC and general lab.

Karen
Lab Educator en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

We use Document Control and Compass. DC works great in conjunction with Compass for training

4,0 hace 7 años

Puntos a favor:

The ability to share documents throughout the lab is useful. It is also a benefit to keep common documents (ie., meeting minutes for lab review)

Puntos en contra:

The Help section is not as detailed as it could be. It can be frustrating to click on a help link a receive a message that the section is not completed.

Danica
Education Admin en EE. UU.
Práctica médica, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

It is easy to use and navigate. There is a lot of white space which helps with finding functions.

5,0 hace 7 años

Comentarios: A program that finally has a quick turn around time for corrections in the standard operating procedures. It also, is very easy to load other attachments and only assign the attachments/supplements of a SOP to a group or individual.

Puntos a favor:

It has many functions that are specific to lab use like Medical Directors review of documents and procedures.

Puntos en contra:

The access to view other department/facilities menu has to be given instead of just having all document control items viewable to all locations.

Richello
Sr Document Control Specialist en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

The interface is fairly easy to use, and the response time is quick.

4,0 hace 7 años

Puntos a favor:

I find the search function to be incredibly accurate and helpful. Uploading new and revised documents is easy.

Puntos en contra:

Lack of customization for reports. It would be nice if we were to be able to sort / rearrange the the document list when viewing user sign off for training.

Callie
Molecular Laboratory Technologist en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Makes document organization easy.

4,0 hace 7 años

Comentarios: organization and ease of use.

Puntos a favor:

The ability for employees to sign off that they read documents, and the reports that are kept for that.

Puntos en contra:

There are so many options, sometimes I feel like I am missing out on functionality I don't know about.

Nekohl
Assistant Director of Clinical Support Services en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Medialab is a good tool to utilize in inspections to organize policies and competencies.

4,0 hace 7 años

Puntos a favor:

The ability to have staff go into the software by assigning different programs, also the ability for upper management and physicians to sign off.

Puntos en contra:

It is not the easiest program to understand and it training or motivating people to begin the process is not the easiest.

Rafael
QC technician en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

media is ok. its gets the job done.

4,0 hace 7 años

Comentarios: ease of use

Puntos a favor:

The software is user friendly and easy to navigate through. Its also very straight forward for new users. I personally like that alerts it sends out to remind employees of pending assignments

Puntos en contra:

I feel that the software is slow.The software takes a while to search for documents and employees . i think the search feature needs to be updated its hard to find certain SOPs , manuals, and other documents at a reasonable speed.