Opiniones de Homebase

Excelente app para tu día a día

Comentarios: Utilizo Homebase diariamente, ya que esta herramienta me proporciona poder planificar a mi personal de manera rápida y sencilla, automatizando y agilizando el seguimiento que tenemos con nuestros empleados.Esta app la utilizan también los trabajadores para que puedan dejar registrado sus horarios y las horas realizadas mensualmente, para poder gestionar después sus nóminas.

Puntos a favor:

Lo que más me gustas de Homebase, es como me agiliza mi trabajo con la planificación del personal de mi empresa. Esta app proporciona tanto calendarios de equipos, como previsiones de presupuesto.

Puntos en contra:

Realmente, me gusta todo de esta app, por añadir una desventaja, sería que tiene un coste por su servicio, pero es bastante asequible en comparación con otras app que gestionan las mismas funciones.

Excelente Programa!!!

Puntos a favor:

Este programa es excelente, lo recomiendo sin duda!!!

Puntos en contra:

Es un programa de mucha importancia para el manejo y desarrollo de pequeños negocios

Great system for employee time tracking.

Comentarios: Great experience! US-based representative whom were very kind, understanding and WILLING AND READY to resolve any and all issues when I needed to call to resolve the only issue I’ve ever had.

Puntos a favor:

Homebase is extremely easy to set up employee time clock which happens to be free if your business has a single location and with a single location you may set it up for unlimited employees. For a small business owner where every dollar and cent matters, it’s a no brainer. A business owner may assign or allow the employee to set up their clock in and out code. Also, it may be set to take a photo of the employee during the clock in and out sessions to help or eliminate other employees from clocking in and out for them. Homebase offers an iPad, iPhone and an android app. You may also use your device's browser. We downloaded the app, installed it on an iPad for our employees to clock in and out on. The administrator has 100% access via web browser login. There’s also a feature which allows employees to clock in and out in the field which would geo-tag the location of the clocking activities.

Puntos en contra:

Not a lot a negative things to say. This software is best if you have multiple employees who may have a staggered schedule. Example: an employee opens, then you have a mid day shift, then a closer. You also have many employees that may be out in the field. geo-tag is not the best choice for a single entrepreneur who’s trying to track their time, set up easier ways to do so.

Good product with too much fluff and mediocre UX

Comentarios: Overall, we are still with homebase because everyone is now used to it and our system is setup this way. Writing this review though, it is certainly about time i checked the timeclock-scheduling-team market again. Because the product is quite slow and features are being added which i don't need.

Puntos a favor:

We decided to go for Homebase because it mostly resembled what i was doing in as spreadsheet before. The timeclock is rather solid, we have set up a dedicated tablet to clock in and out. This is the main reason i got homebase for my team - so that they would have a schedule and be able to clock in and out. Also nice is the fact that custom national holidays can be setup and automatically be shown in the schedule. The Homebase team has over the years implemented a few nifty features to save me time as an admin. Next is checking timesheets and correcting them when it comes to payroll - however this is where we stop with using homebase. We don't use any other features.

Puntos en contra:

We don't utilize the payroll feature at all - everything can only be set in dollars. Overall, the software feels like it is made for the US market - not internationally. I have feature requested over a year ago that custom currencies should be implemented and even the way time is displayed (24h instead of am-pm). To no avail. Even from their content marketing strategy it is clear that Homebase is only focusing on the US market, with no interesting content for me as a hotelier on the other side of the world. It is also sad to see that they have recently started adding a lot of fluff to their product like hiring, instead of making the core experience easier and faster to use. The new timesheets section looks nice, but i am 5 times faster with the old one (which could be faster still). I would love to see much more emphasis on a fast and easy to use product, with lots of features to get my work done quicker. Homebase is a classic example of software which gets better the less i have to use it. I would like to see the product move in this direction.

Fits everyones needs

Comentarios: For what I use it for I have been extremely happy with Homebase. I always recommend it to other business owners in similar fields. It has been great!

Puntos a favor:

As a very small business owner, I find Homebase to be extremely easy to use, and communicate the schedule to my employees. I love the copy and paste feature, that allows me to create the same schedule every week. I also love that the basic program is free to use. Most scheduling apps require subscriptions. Homebase offers tiered programs, including a free program.

Puntos en contra:

It is hard to find any negatives about homebase. I will say that when I tried to find an employee through homebase, and launched a job search, I did not receive any hits, unlike another employee finder program (not mentioning name here).

Honeymoon phase is definitely over........contemplating a "divorce".

Comentarios: Heartbroken, disgusted....and anything else I didn't mention above.

Puntos a favor:

In 2018 everything was so great and at an incredible price, by my second year as a monthly subscriber I upgraded my plan, in spite of the problem integrating homebase timecards with my QuickBooks payroll, and had to manually enter the data personally. I loved being able to see the total hours per employee when creating a schedule, until one day it disappeared. Still undeterred, I loved the ability to access the app from any mobile device and desktop. Only androids & Desktops access the app easily and iphones or ipads come with headaches. I fell in love with the ease, simplicity and it's sexy platform look of this time tracking/management app, until one day everything changed and I lost my ability to view time cards all on one screen. Little issues were just an alert in the far upper right corner like a nudge. Now they scream in double size that takes up half the monitor, leaving only an inch or two to view time cards accompanied with a lot of scrolling. Nowadays I'm afraid to login and be greeted by a scowling dashboard with a list of issues nagging to be resolved. Issues caused by employees that can't log in or out and got tired of uninstalling and reinstalling the app as a temporary fix. I knew my relationship with homebase was reaching a bitter end when without so much as a "heads up" warning there would be an increase to my subscription (almost $20.00 more). When I said "Oh h#!! NO!" and lowered it to essentials...

Puntos en contra:

I was denied the ability to manage my PTO mandated sick leave pay feature that never matched QuickBooks anyway, and the feature to assign different roles/rate of pay for different jobs among my existing employees. I now have a default pay rate/role homebase deems as "fitting". After a 5 year relationship with all the little things I loved, I can have back if I pay $20.00 more a month. Out of some "disturbed" sense I felt I owed to Homebase, I emailed support with an offer to pay a small increase but not at their ridiculous price with it's 15 features included that I would never use. If they can't find my request reasonable and let me pay only for what I use, I will fly into the arms of another app that gives me the basic features for free. The email was sent last week and long past the "24 hour" promise to respond. I never called out their promised "money back guarantee" after 5 years and the inability to integrate their application with my payroll system......Seriously? How much alimony is it worth? No, it's too late now. I'm divorcing homebase from my company forever.

We love HOMEBASE!!!

Comentarios: Homebase has been outstanding. It has allowed us to better manage employee time off requests, make time clock adjustments and manage employee hours.

Puntos a favor:

I like that employees can access their schedules from home allowing them to track their hours and shift trade with other team members. I also like that we can message individual team members or the entire team to document conversations, questions, and corrections. I also LOVE the Homebase HR Pro - it has been great with HR-related questions and changes prior to implementation.

Puntos en contra:

There have been issues with notifications. I feel like every couple of months either our Android users or our Apple users will stop receiving notifications. This causes a break in communication with our team.

Has made managing a salon so much easier!

Comentarios: Great

Puntos a favor:

I run a large salon and using Homebase to schedule support staff has been a game changer! Saves me time every month.

Puntos en contra:

I only use Homebase as a scheduling software and time clock but the price is tiered in a way that requires me to pay for the mid tier even though I only use about 50% of features. If you want staff to be able to swap shifts, you have to go up a tier.

Very easy program to use

Comentarios: Overall it's been a great product to use.

Puntos a favor:

This program is very easy to use. Set up was a breeze and having the ability to post jobs for hire is amazing!

Puntos en contra:

Sometimes staff complains that the app wouldn't let them clock in or out so it is a little glitchy at times.

Payroll Time Clock

Comentarios: Easy program to calculate payroll from the hours downloaded

Puntos a favor:

Very easy to use, keeps track of hours clocked in and out from employees

Puntos en contra:

It gives us all we need. Just wished it had a line to punch in for holidays and vacation days. Have to add after the download.

Great Scheduling app

Puntos a favor:

chatting with the team members, team members call out

Puntos en contra:

It's perfect for my everyday needs i dont have any issues.

Out best technological tool so far!

Comentarios: Amazing, it change the way we calculate and record our Payroll.

Puntos a favor:

The easy way to teach it to our staff, and the easy reports.

Puntos en contra:

The GPS sometimes does not work properly because of the synchronization with Google Maps. Its the main concern our employees complain.

Easy to use, set-up, maintain, interface and adjust.

Comentarios: Exceptional. Set it and forget it.

Puntos a favor:

The interface/importing with QuickBooks Online. Easy to add time and track PTO, holidays, OT and more. Customization for our business hours was perfect. The cost is lowest I have found for the amount of features. T-Sheets in QBO is too pricey for us. Also the remote clock-in features and mobile app is a big hit with employees.

Puntos en contra:

Importation of hours into QBO Payroll needs to be adjusted and checked, but having HomeBase open after importing employee time cards makes it simple. Just match 1 to 1 and your good. Also the initial holiday set-up can be a bit tricky but HB customer service is excellent and guided us through it.

It's is a good app, but is constantly lagging, no matter what device and internet connection used.

Comentarios: See Above. I would like to say every time I have spoken with an employee from HB, they have been incredibly professional, polite, and knowledgeable. Homebase was also helpful during the early phases of Covid last year, with costs. I do wish there was an easier way than what I was told, to update myself to the admin of the account. Our current admin is an IT guy we used a few years ago, who does not have access to the email he used for HB anymore. I was told you'll need my [SENSITIVE CONTENT HIDDEN] to contact, and provide bills addressed to Firefly with his name listed as well, showing he is the [SENSITIVE CONTENT HIDDEN]. However, we are DBA, so nothing, not even our paystubs, state Firefly. Our DBA, is "Wes Pac Inc", which is what mail, licenses, and invoices state. If there is an alternate way to handle this, please contact me. Thank you all so much for everything you do.

Puntos a favor:

Asking for time off is simple for my employees, the message option is convenient.

Puntos en contra:

Homebase since the beginning is constantly lagging. Whether it be to load pages, send or receive messages, especially sending images. Whether I am using the url on a desktop, or the app on my iPad or iPhone, it is extremely slow. I get message notifications long before the messages actually show up. It is like this for all my employee's that use the app. The iPad version is difficult to use, it is as big as the size of a small phone screen, I don't understand why the app can't take up the entire screen of the iPad, like every other app I use on my iPad. I don't know if this is an option, but for my restaurant in particular, as I'm sure is the case with many establishments that use your app, we have several different departments. I'd for one like to be able to only see my FOH employee's on the schedule, and have a separate for BOH. It would also be convenient to not just limit the amount of employee's that can request off for a specific day, but to be able to limit by department. For example, to be able to say, 3 servers, 2 bussers, and 1 hostess is the limit for any particular day, rather than only being able to say 3 employee's in general is the max. I hope I explained that in a way it makes sense. Additionally, working in a restaurant that is open nights and weekends, your support hours are not reasonable at all. There has been numerous times we've needed support and you have been closed, so we are just hopeless.

Best virtual timeclock for your money

Comentarios: Overall, my experience has been great with Homebase. Coming from manual punch clock, I've cut down my payroll process by at least 80%. It is easy to use (original software version is easy, new version is a little too messy so I haven't switched to the new view.) I still enter hours manually into QBO, because Homebase doesn't split regular and overtime hours. Not a big deal. *A couple wishes* 1. I wish there to be a button when employees punch out that says "Did you take a lunch break?" (Yes or No) Reason for this feature - I don't make our employees go to the iPad at lunch to "Take a break" when it's lunch time. I would have a line up of workers waiting to punch in and out because our entire company shuts down all at once for lunch. That way, when some employees DO work through their lunch break, they can just say "No" to the question "Did you take a lunch break" when they clock out at the end of the day. Currently, everyday I log into Homebase and manually add each employee's lunch break, except if they leave me a note saying "No Lunch". 2. It would be great if time card notes for a whole current pay period could be amalgamated into one document as I am processing payroll. I currently have to dig through each time card to find notes of employees asking for vacay pay, sick days, mileage etc. If I just had a list of all the notes and names for that weeks pay, I can check off each note as I add their request into QBO. Overall, I am still very happy with Homebase.

Puntos a favor:

What I like most about Homebase is that it doesn't break the bank to put in a virtual timeclock system. It integrates with Quickbooks online and it is easy to use.

Puntos en contra:

1. It does allow for a little customization, but not advanced enough for the way I run payroll. 2. It does not send separate regular hours and overtime hours to QBO.

Overview

Comentarios: It has a lot of great features and I like how you can modify a lot of the notifications to your needs.

Puntos a favor:

I love how you can do the schedule out as far as in advance as possible but no one sees it until you post it. We have used other softwares that we would have to do a spreadsheet first and couldn't enter anything into the system until we were ready for anyone to see the shifts.

Puntos en contra:

I would say the only thing I don't like is that we have trouble with the clock in system at one of our locations. Which is weird because it works perfectly fine at our other 3 locations. It doesn't register clock-ins a lot of times so my employees have to text me to clock them in. I have reached out support about this several times in the past and they just say to delete the app and then reinstall. It works great for about a day and then acts up again.

Great POS system for a Sports Bar/ Restaurant

Comentarios: Scheduling is a breeze. I love i can duplicate schedules from weeks or months ago...sure saves time! It is great that I can Blackout dates that no staff can request off. It is great that staff can message each other or let the team know when a shift is available...to switch or cover for another person. I can send out a welcome message to the team when a new employee starts too...super easy to add staff as well!

Puntos a favor:

It is nice to choose the apps that will work for your type of business. We are a sports bar, and it was perfect for us. It feels so good to not have a bunch of added items you dont use on your POS!!!

Puntos en contra:

It seems to slow up at times, but it resolves quickly. I don't like that we purchased a tablet and that will be outdated so it no longer is supported or provided updates. The tablet is convenient, easy to use and we use it for training new staff!

Easy to manage staff

Comentarios: instead of emailing we started using this app to manage schedules (which were done on paper before!) and to send messages to staff, like hey team i'm going to be late this morning, or on Friday we can wear jeans to work! It has made our team much more cohesive and together. now we all know what is going on!

Puntos a favor:

Most of our staff is young and are on their phones all the time anyways. This app made scheduling a breeze with requests to switch shifts and time off easy to fill and move around hours. Plus there was no more second guessing what time you were scheduled for or who is off. Also you have the ability to message staff through the app which has made interoffice communication much better!

Puntos en contra:

The free version only allows 1 manager- I recommend upgrading and letting a manager from every department be able to manage their employees coverage. otherwise it gets a bit overwhelming for 1 manager. Occasionally the app will not let me in asking me to enter a verification code, that is a bit annoying.

Affordable scheduling software

Comentarios: I use the scheduling portion the most. Once a time-off request is approved, it will remind you when you go to schedule some to work on their scheduled time off. This eliminates scheduling errors. I can also look at each location quickly if I need to shift employees around if I am shorthanded.

Puntos a favor:

I like that I am able to link all of my locations within one application. I can easily schedule someone for multiple sites and assign specific duties, send messages, approve or decline time-off, etc.

Puntos en contra:

I do not like that I can't edit someone's information when they take ownership of their account. I have some that forget passwords and not update their personal information like phone numbers and email addresses.

Helpful and Easy Communication

Comentarios: We switched from Slack because homebase puts scheduling/time-off requests/shift trades all in one place and allows employees to do some of that work on their own. Hooray!

Puntos a favor:

I love the ease of communication Homebase allows with employees. No need to exchange personal numbers and all of the communication is one place. Also allows employees to clock in and out from their devices which is awesome when your the point of sale is also the clock and out spot. This way, we don't have to interupt the workflow to clock in and out. Also really like how Homebase shows your earnings per shift. No guess work at what your hourly paycheck will be!

Puntos en contra:

My biggest complaint is just that there seems be a lag between the time you check a notification and the time it takes to refresh. So the app will show that I have a new notification when it's actually something I have already checked on. Not a huge deal, but makes me feel like I'm missing something when I'm really not. I could also live without a notification asking if I have clocked out of my shift any time I work past by specified hours. For Example, shift ends at 11:30 but I don't clock out until 11:45 - I get at least one if not 2 text asking if I forgot to clock out.

Manage your schedule from the comfort of your phone.

Comentarios: Overall this helped the communication throughout the team and allowed me to easily track my schedule and pay. It was super convenient and easy to use. I was skeptical at first when they had me download the app but then I was obsessed. I think every small business should use this software, it will help your team out tremendously.

Puntos a favor:

My team used Homebase as a scheduling and communication tool. If we needed a day off, there is a setting to where I can request a teammate to switch shifts with me or I can request cover. This made it super convenient if I needed a day off last minute. As for communicating with my team, this was the best! When sending out a group message, it allows you to message the people who are only scheduled for a specific day. So if you needed to let the team you're running late or that you need someone downstairs to bring up supplies, etc. I wouldn't need to take time to select the specific people I need to inform, it would automatically pull up those people from the schedule. This software not only lets you message the people you are scheduled with but it also allows you to see who is scheduled that day. I enjoyed this feature because it let me know when I was working with my bestie or my not so bestie. Another tool I loved on Homebase was the income tracker. This software was able to track when I worked and for how long and would provide an estimate on how much money I have made that pay period. It wasn't hard to find either. This helped my anxiety a lot because I knew if I had enough to pay my upcoming bills or if I needed to pick up an extra shift.

Puntos en contra:

There is only one thing that I have to say is a con and I think it's more my managers fault. There is a feature in Homebase that allows you to potentially get a small amount of your paycheck early. Unfortunately every time I tried it never worked, but I am pretty sure it's because my manager was against that feature and enabled it. I think this feature is so awesome for employees especially during this inflation period and living in an expensive city.

Homebase should be a part of every business that has employees.

Comentarios: Overall, Homebase is a great tool that any business can use and benefit from.

Puntos a favor:

It's VERY user friendly, makes scheduling extremely easy. Also makes tracking hours and Labor$ easy as well. I also like the option of group messaging which enable s managers to communicate and issues or changes efficiently.

Puntos en contra:

When an employee fills in their "availability" on Homebase, I personally would do away with the option that says "preferred' and replace it with the word "available" The reason: whenever I copy a schedule to the following week, I can easily accidently schedule employees on days the did not, or weren't able to work, because the system would allow me to schedule them outside their preference. The way I solved this issue was by telling my employees to put in the availability as "unavailable" that way, whenever I would schedule them on days, or hours, they weren't available to work, the system would only then alert me that they can't work those hours!! With that being said, I don't understand why the "preferred" option is even there! :) I don't care what they prefer, I want to know when they can't work so I know what NOT to schedule them. you're welcome :) I have called in the past, twice, and explained my suggestion, but no one seemed to get what I'm talking about, maybe because they're software engineers and not business managers.

The Eatery & More

Comentarios: Before, our business was using paper schedules and there would always be problems when it needed to be changed for whatever reason. Homebase has helped us better communicated with one another. People can see their schedule where ever they are and can talk to team-members whenever needed. It has been a great asset to our business.

Puntos a favor:

I like that my team all have access to the schedule as soon as it comes out. The ability for them to request days off on the app is amazing because I do not have to remember all the days, it comes up while I'm making the schedule. The ability for my team to clock in and out on their phones makes it easy and efficient and the ability to track where they did so is very reassuring. Everyone on the team is also able to message on it which means everyone can be in contact even without everyone sharing their phone numbers. The ability for the team to see who they are working with and in what positions is a great bonus too.

Puntos en contra:

I would love to be able to put on the schedule that we are closed on certain days (for holidays or other reasons) just as a reminder for the team. I would also like an option to remove employees without having to terminate them. In cases with students going back to college but working on breaks or families taking maternity leave, they don't need to notifications from Homebase, but they are still planning on continuing to work later on.

Love the APP! Wish you had cheaper monthly subscription options

Comentarios: Great! Just wish I could afford pro.

Puntos a favor:

We love the software. It allows us to schedule, save info, talk to employees, and hire! I would love to have the pro feature but we simply cannot afford over $300 a month just to schedule and speak to employees. I’m a VERY small business and that takes about all the left over money I have at the end of the month.

Puntos en contra:

The price, it also has been glitching ALOT. Most days I can’t see the schedule I created. The app will appear blank as if nothing has been created. I have deleted and redownloaded the app and still experience issues. The fact you can’t have multiple managers to adjust the schedule SUCKS. I am always signed in under my husbands profile to adjust the schedule. Please fix this. So many company’s would love this new permission set.

Spectacular service

Comentarios: Overall my experience is wonderful everyone has been so kind and helpful if you have any questions and they are really concerned about your business and making sure that you have what you need to be better.

Puntos a favor:

I was looking for something that was easy and convenient to use and most of our employees are contractors and we do not need to track their hours and we do have one employee that we have to pay hourly and this just seemed like the best way to go. It was free to use for what we needed. What could be better than that. Homebase is wonderful and is just what we were looking for. We are a small business and when we grow we of course will use the service more. But it saves me time doing payroll and it is ADP friendly which is another plus .

Puntos en contra:

It was a little confusing at first but after using the features and playing with it a bit I found it to be quite logical so I was able to figure things out with just a little playing around. As i played I thought it to be a wonderful program and I could see what a time saver it could be especially if you have more employees than we do.