15 años ayudando a las empresas españolas
a elegir el mejor software

Sobre Brushfire

En Brushfire, el objetivo es ser la plataforma de venta de entradas y registro imprescindible que los clientes merecen. Es una buena opción para ti.

Descubre más sobre Brushfire

Puntos a favor:

Ease of use, exceptional support, and quick response time.

Puntos en contra:

Accessble on the internet but difficult to recieve.

Valoraciones de Brushfire

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,8
Funcionalidades
4,4
Relación calidad-precio
4,7

Probabilidad de recomendación

9,2/10

Brushfire tiene una valoración global de 4,7 estrellas sobre 5 según las 143 opiniones de usuarios de Capterra.

¿Has utilizado Brushfire?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (143)

Usuario verificado
Usuario de Linkedin verificado
Educación superior, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Me gusta Brushfire

5,0 hace 8 meses

Comentarios: En general la plataforma es buena, permite realizar análisis de sensibilidad y optimización de modelos matemáticos.

Puntos a favor:

Brushfire es muy útil porque permite realizar análisis de sensibilidad y optimización de modelos matemáticos.

Puntos en contra:

Es una buena plataforma que resulta de gran ayuda.

Respuesta de Brushfire Technology

hace 8 meses

Thank you so much for taking the time to write a review! We're so glad you're enjoying the optimization and analysis that the platform provides. We love to hear it! Thank you!

Usuario verificado
Usuario de Linkedin verificado
Sistema judicial, 1.001-5.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Mi experiencia en Brushfire

4,0 hace 8 meses

Comentarios: En general he tenido una buena experiencia ya que puedes gestionar eventos virtuales o presenciales, enviar invitaciones, recordatorios, gestionar el aforo y las entradas.

Puntos a favor:

Me gusta que puedo crear y gestionar eventos virtuales o presenciales, enviar invitaciones, recordatorios, gestionar el aforo y las entradas.

Puntos en contra:

Al inicio puede tomar algo de tiempo aprender a manejar el software.

Respuesta de Brushfire Technology

hace 8 meses

Thank you so much for your kind words! We're so glad you're getting to enjoy the full range of what Brushfire can do. We appreciate you!

Usuario verificado
Usuario de Linkedin verificado
Educación superior, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Mi opinión sobre Brushfire

5,0 hace 8 meses

Comentarios: Brushfire es muy buena herramienta puedes gestionar y analizar eventos virtuales o presenciales

Puntos a favor:

Lo que me ha gustado de la herramienta es que permite crear, gestionar y analizar eventos virtuales o presenciales

Puntos en contra:

Está muy bien no he encontrado todavía algo que no me guste.

Respuesta de Brushfire Technology

hace 8 meses

Thank you so much for taking the time to review Brushfire! We're so glad to hear your experience has been exceptional!

Daniel
Daniel
Director of Alumni Engagement en EE. UU.
Usuario de Linkedin verificado
Organización de eventos, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

So robust, yet so easy to use!

5,0 hace 3 años

Comentarios: Amazing! We'll be using them again and again - and recommending them to others!

Puntos a favor:

Ease of setting up new events, repeat events, and then sharing information with team members and collaborators - whether through users or automatic reports. In addition, the Support team is incredible, from simple changes to elaborate custom needs, they have been so helpful all along the way. The ability to hide/show what we need to for different attendee types is amazing. Also, love the integration between the in-person event registration and the online livestream event portal.

Puntos en contra:

There are areas that are fairly locked in due trying to accomodate as many people as possible - for example, it'd be nice to be able to design our own e-ticket (rather than work through them). We've gotten it setup for our multi-day Homecoming event, but it's a little clunky. It is much better at single events/tickets, rather than multiple days with lots of varied events.

Mikel
Marketing Director en EE. UU.
Instituciones religiosas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Absolutely Incredible.

5,0 hace 4 años

Comentarios: My overall experience with Brushfire is incredible. I mean, hands down their customer service is the best. Any time I need something, I send a quick email and get a response within the hour. The team takes on the problem as their own and helps me to find the most creative and best way to solve it. I also love that it's not a one-size fits all approach. The customization in form creation is amazing and the team helps in bringing the desires to life!

Puntos a favor:

I absolutely love the back end of brushfire. The update to the "Manage" page really increased the usability and ease of finding things. Oh, and the reporting feature. I love the ability to create custom reports within the same system and not have to download multiple spreadsheets to create my own views. And the customer service is top notch. Nothing like it: Fast, responsive and more than helpful in troubleshooting the best way to accomplish your request.

Puntos en contra:

I wish the check-in app was a little better in ease of use and for admins. It would be great as an admin to be able to use the app to see registrations, look up registrants, etc. Basically anything I can do on desktop in app form would be amazing!

Respuesta de Brushfire Technology

hace 4 años

Mikel, thanks for the kind words! We're releasing an update to the app soon and looking to take it even further in 2020!

Christina
She Rises Conference Director en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

We love Brushfire's customer service, and report features, interface isn't the easiest for customers

3,0 hace 7 años

Comentarios: We used this for our women's conference in the Dolby for 3 yrs in a row and will be using it for our 4th year.

Puntos a favor:

Customer Service, seat map ability, exporting reports is super easy, tracking promotional code usage

Puntos en contra:

Using Promo codes isn't that easy and gets confused with access code for customers, which results in a lot of phone calls/ emails. Also it would be great if access code would take you right to which seats they actually open instead of still having to know the section and click on it after you've entered the access code.

Kim
Strategic Church Partnerships Coordinator en EE. UU.
Instituciones religiosas, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Excellent Event Management Tool

5,0 hace 2 años

Comentarios: Overall my experience has been very smooth, thanks to their Customer Support team! Like I said, there is almost always a way to do what I need to do and someone is there to help walk me through how or to do it for me and show me what they did so that I can learn for the future.

Puntos a favor:

Honestly the Customer Support.... if ever there was something I couldn't figure out on my own end from registration build to email marketing to adding features to reporting to name tag creation, their Customer Support was there to walk me through it or build it out for me. They also were the front line response team to most of our guests answering as many questions as they could on our behalf. This is the extension of our own team, in my opinion, for an organization that doesn't have the capacity to hire people directly to answer all of our event attendees questions!

Puntos en contra:

A lot of the locations of features are not intuitive. For example, the way to find out how many guests received refunds was not intuitive, but there is always a workaround and way to figure it out!

Gary
Gary
Assessment and Operations Director en Alemania
Usuario de Linkedin verificado
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Awesome customer service that backs up a great product

5,0 hace 5 años

Puntos a favor:

Easy to setup as the Brushfire staff are always on hand to help Exactly what we need for our event planning

Puntos en contra:

Any problems I have had with it, customer service have always found a good soloution.

Respuesta de Brushfire Technology

hace 4 años

Thanks for the kind words Gary!

Beth
Operations Director en EE. UU.
Instituciones religiosas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Why we switched to Brushfire

5,0 hace 4 años

Comentarios: The customer service has been excellent. Thank you, Johan!

Puntos a favor:

The integration of registration form and payment platform was seamless.

Puntos en contra:

We had to rely on someone else to set up the initial registration form, so the timing was a bit out of our hands. However, the response time has been extremely good.

Respuesta de Brushfire Technology

hace 4 años

Beth, thank you for the kind words. Stay tuned for updates to the event setup process!

Usuario verificado
Usuario de Linkedin verificado
Educación superior, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Does the (basic) trick

4,0 hace 3 años

Comentarios: We are implementing Brushfire to handle a 2,000-person, 2-day event. We use a custom solution for our smaller events.

Puntos a favor:

Brushfire support has been strong. The service is built for organizations that need to handle lots of people in a short time for low cost. We like the fact that (optionally) tickets can be purchased for a group without providing the personal details of each person. The price of the service is reasonable.

Puntos en contra:

I wish there were more options for building an event website. It's a registration service, and apparently a good one, but certainly not comparable to some competitors when it comes to the website.

Scott
Event Coordinator en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

What A Great Team To Work With!!

5,0 hace 4 años

Comentarios: We had been looking for something that would link to our Square account, and Brushfire exactly fit the bill for that! In addition to solving that problem, anytime I had a question or wanted our online forms to do just a little something different, the Brushfire team was willing and able to do what we needed in order to make our event a success! Great team!

Puntos a favor:

I loved the fact that our attendees could go online, choose the events they were going to attend, and pay for everything right then and there! It was awesome!

Puntos en contra:

I really didn't have any drawbacks to using this software!

Respuesta de Brushfire Technology

hace 4 años

Scott, thanks for the review!

Will
Will
Online Minister en EE. UU.
Usuario de Linkedin verificado
Instituciones religiosas, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Impressed

5,0 hace 3 años

Comentarios: We came to Brushfire from a free, online event website service that wasn't meeting all our needs. We have been very pleased at what Brushfire offers, the user experience, the backend for admins, the customer service, and how cleanly it integrates with our content delivery network.

Puntos a favor:

The user experience for the online site is clean and feature rich. We especially like the option of an integrated paywall and the ability to host multiple live streams with unique user experiences on 1 site.

Puntos en contra:

We haven't spent a lot of time using the registration site, but it seems to have a more difficult learning curve than the online site. For us, that's ok. We have time to learn the registration side before our first registered event.

Jeffrey
Secretary And everything else en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Just flat out Awesome Sofware and Support

5,0 hace 4 años

Comentarios: BrushFire is very easy to use and Setup they Helped me create out event in No time Flat. There Support People are just awesome and very helpful

Puntos a favor:

I like the Ease of setup and Reporting. the Customer support is Outstanding

Puntos en contra:

The Groups Function Needs to Be 1 and above not 2 The Documents could use a refresher

Respuesta de Brushfire Technology

hace 4 años

Jeffrey, thank you! Updates are coming soon!

Liv
Conference Registrations Manager en Australia
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Next level features and service!

5,0 hace 7 años

Puntos a favor:

Brushfire took what was many complex processes for our team and were able to simplify them into an admin/user-friendly and flexible setup. We are able to adjust and manipulate events and data as required and the web-based nature of this software makes it accessible anywhere (including your phone!). The Brushfire team are outstanding in their commitment to our organisation winning and moving forward at every stage of the process and provide continual support especially when implementing new features or developing function areas.

Valerie
Accounting Support/Purchasing en EE. UU.
Educación superior, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Brushfire has all of the qualities of a great software!

5,0 hace 7 años

Comentarios: Offering more options to our customers with making online purchases. Also the ease of reporting for accounting purposes is excellent.

Puntos a favor:

Great reports for our staff to give updates and great accounting reports! Customer Service has a fast response time! Brushfire is easy to use and to make changes.

Puntos en contra:

Some visual designs for our customers are a little cumbersome - maybe less "clean" and simple than we would like, but overall very functional.

Starla
Administrative Specialist en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Brushfire is THE answer to your ticket management needs.

5,0 hace 4 años

Comentarios: The customer service is absolutely amazing. When emailing questions, response time is almost immediate and if you need to chat in person, that is an easy process as well.

Puntos a favor:

Ease of use, exceptional support, and quick response time.

Puntos en contra:

For choosing seats at banquet-style round tables, we were not able to use Brushfire because you could not choose a seat AT the table. You had to go to a different screen and choose a seat--with all the seats in a row. We would LOVE to see this feature added so that we can use Brushfire for all our needs.

Bobbie
Business Developement en EE. UU.
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great!

4,0 hace 7 años

Puntos a favor:

Ease of user usage! Getting events set up has also been great. We enjoy that there are several customizable options.

Puntos en contra:

Security rights are not specific enough. We would like select which users have specific financial rights.

Brandon
Youth Pastor en EE. UU.
Instituciones religiosas, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Easy Event Registration

5,0 hace 4 años

Comentarios: We use Brushfire for all of our camps, retreats, and other events with costs associated.

Puntos a favor:

Brushfire makes it extremely easy for people to register for events as well as manage those registrations and communicate with registrants.

Puntos en contra:

Setting up registrations is deep and can be complicated with a pretty steep learning curve. However, there is excellent customer support that can help users through the process.

Respuesta de Brushfire Technology

hace 4 años

Thanks for the kind words! We're looking forward to partnering with you and all of your events!

Audrey
Community Support en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Brushfire is a great asset to our company

4,0 hace 3 años

Comentarios: overall a great experience

Puntos a favor:

Brushier is easy to use, and great customer support.

Puntos en contra:

at this time brushfire is well equip to deal with all our needs.

Tommie
Office Manager, Music Ministry en EE. UU.
, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Exemplary service since 2005/2006

5,0 hace 7 años

Comentarios: Our experience with this online ticketing service has been fantastic in every aspect. We have used this service every year for our major Christmas productions (2-3 shows). Response time to any requests for additional support or customization for our event needs is always immediate. They are exceptional in every way and we will continue to use this service for all our online ticketing needs, and will continue to encourage others in our organization to do so. Impossible to imagine another ticketing company providing the quality of product and service that Brushfire does.

Puntos a favor:

Ease of use. Appealing and clear presentation. Service support is EXCEPTIONAL.

Puntos en contra:

Nothing comes to mind.

Kourtney
Conference Director en EE. UU.
Organización de eventos, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Have An Event? Brushfire IS the BEST Option

5,0 hace 4 años

Comentarios: Brushfire has the most helpful staff. We had an amazing experience using this software. We have used other software like eventbrite and we had SUCH a better experience with Brushfire. They are affordable, helpful, and the sotfware is great.

Puntos a favor:

Easy to use . Functionality is amazing!

Puntos en contra:

At times it ran a little slow, but nothing too inconvenient

Katherine
Event Coordinator en EE. UU.
Instituciones religiosas, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

I've used Brushfire several times to manage large events with different moving dynamics.

5,0 hace 7 años

Comentarios: This software has been invaluable in managing attendance and all aspects of our events. The major benefits have been reporting, tracking attendance and financials, sending communication to attendees, etc.

Puntos a favor:

The versatility and functionality of the software are unparalleled in the event field! You can make it do almost anything that you want. I've managed volunteers, multiple breakout groups, lunches, everything pertaining to my event through Brushfire - AND it allows me to pull data and reports on all of those functions. I've never seen anything like it. The support team and customer service have always been so prompt and helpful that I literally can't complain.

Jessica
Owner and Founder en Australia
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

A great integration with Square

5,0 hace 4 años

Puntos a favor:

We have been using Square payments for a while before we started using Brushfire. It’s been such an easy addition to our business that I would highly recommend.

Puntos en contra:

That payment isn’t taken automatically from tickets to Brushfire

Respuesta de Brushfire Technology

hace 4 años

Thank you, Jessica!

Rob
Director of Media & Technology en EE. UU.
Instituciones religiosas, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Ticketing for our events used to be a major stresser, Brushfire is the answer to relieve the stress

5,0 hace 7 años

Comentarios: we have the ticketing process completely taken care of and do not have to worry about it for our events that require tickets

Puntos a favor:

The is all inclusive from start to finish and takes care of your ticketing needs from the beginning of the process all the way to check in

Puntos en contra:

the mobile experience needs to be a little more user-friendly as well as it would be nice to be able to see what is available in the diagram you send (make the diagram dynamic).

Steve
Events Manager en EE. UU.
Organización de eventos, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Brushfire Ticketing

5,0 hace 4 años

Comentarios: Excellent service

Puntos a favor:

Excellent customer support. Every time we call or email with a questions. Brushfire is on it! We sell or distribute over 40,000 tickets for our Singing Christmas Tree and we're very pleased with Brushfire.

Puntos en contra:

it's all good

Respuesta de Brushfire Technology

hace 4 años

Thanks for the review, Steve! Merry Christmas!