---
description: ¿Qué piensan los usuarios de Woopra? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Woopra.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Woopra - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software de gestión de experiencia del cliente](/directory/30671/customer-experience/software) > [Woopra](/software/155465/woopra)

# Woopra

Canonical: https://www.capterra.es/software/155465/woopra

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.es/software/155465/woopra?page=2)

> Ve más allá de las analíticas tradicionales y entiende realmente a tus clientes.
> 
> Veredicto: 13 usuarios lo han valorado con **4.3/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa Woopra?

Woopra es una solución fantástica para cualquier marca que busque optimizar la experiencia del cliente a través de la focalización a nivel individual y la mensajería personalizada, impulsada por integraciones directas.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.3/5** | 13 Opiniones |
| Facilidad de uso | 4.1/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.9/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.7/5 | Basado en las opiniones generales |
| Funcionalidades | 4.3/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: Woopra
- **Constitución**: 2008

## Contexto comercial

- **Precio inicial**: 999,00 US$
- **Modelo de precios**:  (versión gratuita disponible) (Prueba gratuita)
- **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web, Android (móvil), iPhone (móvil), iPad (móvil)
- **Idiomas admitidos**: inglés
- **Países disponibles**: Canadá, Estados Unidos

## Funcionalidades

- Análisis de texto
- Análisis predictivo
- Creación de informes/análisis
- Informes personalizables
- Panel de comunicaciones
- Priorización
- Recopilación de datos multicanal
- Segmentación de clientes
- Seguimiento de interacciones entre usuarios
- Seguimiento de tiempo en la página

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica

## Categoría

- [Software de gestión de experiencia del cliente](https://www.capterra.es/directory/30671/customer-experience/software)

## Categorías relacionadas

- [Software de gestión de experiencia del cliente](https://www.capterra.es/directory/30671/customer-experience/software)
- [Herramientas de análisis web](https://www.capterra.es/directory/30073/web-analytics/software)
- [Programas estadísticos](https://www.capterra.es/directory/30752/statistical-analysis/software)
- [Software de personalización](https://www.capterra.es/directory/30965/personalization/software)
- [Software de seguimiento comercial](https://www.capterra.es/directory/32744/sales-tracking/software)

## Alternativas

1. [HubSpot CRM](https://www.capterra.es/software/152373/hubspot-crm) — 4.5/5 (4451 reviews)
2. [Zoho CRM](https://www.capterra.es/software/155928/zoho-crm) — 4.3/5 (6964 reviews)
3. [Bigin by Zoho CRM](https://www.capterra.es/software/204998/bigin-by-zoho-crm) — 4.7/5 (724 reviews)
4. [Pipedrive](https://www.capterra.es/software/132666/pipedrive) — 4.5/5 (3042 reviews)
5. [noCRM](https://www.capterra.es/software/132752/you-don-t-need-a-crm) — 4.6/5 (489 reviews)

## Opiniones

### "Used to be good, the new UI update made it unintuitive for me" — 3.0/5

> **Madhav** | *8 de marzo de 2018* | Internet | Valoración de la recomendación: 7.0/10
> 
> **Puntos a favor**: I can deep dive into customer activity.
Funnels are super customizable.
I set up a custom dashboard for myself in under 10 mins.
> 
> **Desventajas**: The new UI makes it very hard to find the data I need (probably because I'm so used to the old UI)
It's not cheap.
Support response time is slow.

-----

### "My Experience With Woopra" — 4.0/5

> **Catania** | *29 de abril de 2024* | Comercio minorista | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: The tool makes text analysis easy and has also great CRM features.
> 
> **Desventajas**: Using Woopra has been easy and no complication.

-----

### "A really good tool for customer journeys." — 5.0/5

> **Usuario verificado** | *8 de mayo de 2018* | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: It is not that heavy on the end user (client side) and provides really good metrics out of the box. Also like the easy configuration of events that can be triggered from the client or the server side.
> 
> **Desventajas**: Their UI could get a facelift to improve the user experience. The pages seem slow, loading a different view takes longer than expected and although people are patient when they wait for such data it could definitely improve.

-----

### "Woopra Review" — 5.0/5

> **Usuario verificado** | *7 de enero de 2023* | Productos cosméticos | Valoración de la recomendación: 10.0/10
> 
> **Puntos a favor**: If there is a software that focus on individual users, Woopra  is stands.  It gives accurate insightful tracking and limitless customized reporting.  While giving you behaviour analytics, it allows you to identify  users by name or emails, making it easier to map out the end-to-end user process. Regardless of the platform a user logs in from, data can still be merged and a complete history of engagement will recorded.
> 
> **Desventajas**: The only drawback is that phone support is only for customers and it's a bit price for small businesses.

-----

### "Can't do work without it." — 5.0/5

> **Usuario verificado** | *10 de julio de 2018* | Internet
> 
> **Puntos a favor**: I use this every day and can't imagine running the business without it.  It drills down to the individual person level so you can really see what each user is doing.
> 
> **Desventajas**: Some bugs still and it is down from time to time. Support is really helpful but not always fast. The switch from their old version to new version wasn't managed well.

-----

Página: 1 de 2\
Siguiente: [Página siguiente](https://www.capterra.es/software/155465/woopra?page=2)

## Enlaces

- [Ver en Capterra](https://www.capterra.es/software/155465/woopra)

## Esta página se encuentra disponible en los siguientes idiomas

| Local | URL |
| de | <https://www.capterra.com.de/software/155465/woopra> |
| de-AT | <https://www.capterra.at/software/155465/woopra> |
| de-CH | <https://www.capterra.ch/software/155465/woopra> |
| en | <https://www.capterra.com/p/155465/Woopra/> |
| en-AE | <https://www.capterra.ae/software/155465/woopra> |
| en-AU | <https://www.capterra.com.au/software/155465/woopra> |
| en-CA | <https://www.capterra.ca/software/155465/woopra> |
| en-GB | <https://www.capterra.co.uk/software/155465/woopra> |
| en-IE | <https://www.capterra.ie/software/155465/woopra> |
| en-IL | <https://www.capterra.co.il/software/155465/woopra> |
| en-IN | <https://www.capterra.in/software/155465/woopra> |
| en-NZ | <https://www.capterra.co.nz/software/155465/woopra> |
| en-SG | <https://www.capterra.com.sg/software/155465/woopra> |
| en-ZA | <https://www.capterra.co.za/software/155465/woopra> |
| es | <https://www.capterra.es/software/155465/woopra> |
| es-AR | <https://www.capterra.com.ar/software/155465/woopra> |
| es-CL | <https://www.capterra.cl/software/155465/woopra> |
| es-CO | <https://www.capterra.co/software/155465/woopra> |
| es-CR | <https://www.capterra.co.cr/software/155465/woopra> |
| es-DO | <https://www.capterra.do/software/155465/woopra> |
| es-EC | <https://www.capterra.ec/software/155465/woopra> |
| es-MX | <https://www.capterra.mx/software/155465/woopra> |
| es-PA | <https://www.capterra.com.pa/software/155465/woopra> |
| es-PE | <https://www.capterra.pe/software/155465/woopra> |
| fr | <https://www.capterra.fr/software/155465/woopra> |
| fr-BE | <https://fr.capterra.be/software/155465/woopra> |
| fr-CA | <https://fr.capterra.ca/software/155465/woopra> |
| fr-LU | <https://www.capterra.lu/software/155465/woopra> |
| it | <https://www.capterra.it/software/155465/woopra> |

-----

## Datos estructurados

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Capterra España","address":{"@type":"PostalAddress","addressLocality":"Madrid","addressRegion":"M","postalCode":"28046","streetAddress":"Paseo de la Castellana 31, 7º piso 28046 Madrid, España"},"description":"Capterra España ayuda a millones de usuarios a encontrar el software adecuado. Descubre opiniones, valoraciones, infografías y las listas más exhaustivas de software empresarial.","email":"info@capterra.es","url":"https://www.capterra.es/","logo":"https://dm-localsites-assets-prod.imgix.net/images/capterra/logo-a9b3b18653bd44e574e5108c22ab4d3c.svg","@type":"Organization","@id":"https://www.capterra.es/#organization","parentOrganization":"Gartner, Inc.","sameAs":["https://twitter.com/capterra","https://www.facebook.com/Capterra","https://www.linkedin.com/company/capterra-espa%C3%B1a/","https://www.youtube.com/channel/UC0E6Tz3rgcXD1LHsQjKNY4w"]},{"name":"Woopra","description":"Ve más allá de las analíticas tradicionales y entiende realmente a tus clientes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/eeb136a6-bb9a-4897-b455-fdeb24d380ae.png","url":"https://www.capterra.es/software/155465/woopra","@type":"SoftwareApplication","@id":"https://www.capterra.es/software/155465/woopra#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.es/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":13},"offers":{"price":"999","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"FAQPage","@id":"https://www.capterra.es/software/155465/woopra#faqs","mainEntity":[{"name":"¿Qué es Woopra?","@type":"Question","acceptedAnswer":{"text":"Ve más allá de las analíticas tradicionales y entiende realmente a tus clientes.","@type":"Answer"}},{"name":"¿Quién usa Woopra?","@type":"Question","acceptedAnswer":{"text":"Woopra es una solución fantástica para cualquier marca que busque optimizar la experiencia del cliente a través de la focalización a nivel individual y la mensajería personalizada, impulsada por integraciones directas.","@type":"Answer"}}]},{"@type":"BreadcrumbList","itemListElement":[{"name":"Inicio","position":1,"item":"/","@type":"ListItem"},{"name":"Software de gestión de experiencia del cliente","position":2,"item":"/directory/30671/customer-experience/software","@type":"ListItem"},{"name":"Woopra","position":3,"item":"/software/155465/woopra","@type":"ListItem"}],"@id":"https://www.capterra.es/software/155465/woopra#breadcrumblist"}]}
</script>