Opiniones de ClockShark

Sobre ClockShark

ClockShark es el software líder de seguimiento temporal y planificación de horarios para empresas de construcción local, servicios externos y franquicias.

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Puntos a favor:

I love that it integrates with Quickbooks and can track time to the minute.

Puntos en contra:

Cant adjust pay rate between tasks // keeps showing us the wrong time zone , we are eastern and i believe it puts us in as central or western.

Valoraciones de ClockShark

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,9
Funcionalidades
4,6
Relación calidad-precio
4,7

Probabilidad de recomendación

9,1/10

ClockShark tiene una valoración global de 4,7 estrellas sobre 5 según las 1.787 opiniones de usuarios de Capterra.

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Carla
Bookkeeper
Usuario de Linkedin verificado
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Well Thought Out Product

5,0 hace 3 meses
Los subtítulos en español están disponibles en el reproductor de vídeo
Rolando Enrique
Asesor de ventas en México
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Excelente programa

5,0 hace 3 semanas Nuevo

Puntos a favor:

Fácil de usar y gestionar las tareas y horarios de los usuarios registrados, entendimiento fácil

Puntos en contra:

Buen programa interfaz fácil de usar y llevar buen control

Dennis Alexander
Sporte Técnico en Perú
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ClockShark, fantastica aplicación para control de horas del personal

5,0 hace 6 meses

Puntos a favor:

El software es muy facil de manejar, tiene multiples funciones para personalizar las necesidades del personal. Me gusta el seguimiento de la hora y minuto, ya que otros programas o sistemas que se han usado en la empresa vienes con decimas de minutos y eso muchas veces confunden a nuestro personal. Además, se puede agregar imágenes junto con el reloj de entrada y salida, lo que nos es de mucha ayuda al momento del seguimiento y el mantenimiento de registros de horas.

Puntos en contra:

a veces fallan los dispositivos de GPS al momento de hacer el segumiento de las unidades, fuera de eso es un software excelente para las empresas

Diego
Estudiante de Medicina en Ecuador
Dispositivos médicos, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

ClockShark: Es muy útil en crónometrar las tareas

4,0 hace 4 semanas Nuevo

Puntos a favor:

Muy accesible en cuanto a su uso diario y tareas

Puntos en contra:

No es muy adecuado su uso en cuanto a lo personal

Respuesta de ClockShark

hace 4 semanas

Hi, Diego! Thanks for taking the time to leave a review. We're curious about how you're using ClockShark and what areas we could improve in order to better fit your workflow. Please contact our Customer Support team at hello@clockshark.com.

Heather
Heather
Senior Research Associate en EE. UU.
Usuario de Linkedin verificado
Agricultura, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

Fantastic Application!

5,0 hace 3 años

Comentarios: We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Puntos a favor:

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Puntos en contra:

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Respuesta de ClockShark

hace 2 años

Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Don
Environmental Research en EE. UU.
Servicios medioambientales, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ClockSharp offers outstanding results and benefits for our company

5,0 hace 2 semanas Nuevo

Comentarios: Since we began with ClockShark we have realized improved employee performance and reduced lost employee time. We use the program to monitor time on task to improve billing and invoicing for services

Puntos a favor:

ClockShark is very easy to use and makes training new employees simple. We appreciate the fact out employees have multiple options to access the program in office and in the field. We also are highly impressed with the customer services ClockShark offers us. Their staff are highly skilled and provide immediate service when we have needed technical information and assistance with the program.

Puntos en contra:

Honestly, we have very little to say negatively about ClockShark and their service. We have used other software to manage our employee timesheets and we have been highly satisfied with their program and services over others we used in the past. We doubt we will make any changes in the future.

Omar
Vp of operations en EE. UU.
Práctica médica, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Ok time tracking

3,0 el mes pasado Nuevo

Puntos a favor:

Good and simple to use for a small business

Puntos en contra:

Simple to setup but lacks some features

Respuesta de ClockShark

hace 4 semanas

Hi, Omar! We appreciate your review. We'd love to get to know about the features you're looking for, please contact our Customer Support team at hello@clockshark.com.

Buffy
Office Manager en Canadá
Fabricación de productos eléctricos/electrónicos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Second time Customer for a Reason!!

5,0 hace 4 meses

Comentarios: I had worked for another similar company and implemented the program there, upon starting with this new company I thought it was worth using again because my experience with ClockShark the first time was amazing. Customer service is unparalleled, if I get stuck I send a message and within minutes someone helps me!! They've even sent me videos explaining how to do things!

Puntos a favor:

The ease of use and simplicity of the on-screen format make it less overwhelming than other software I've tried. It is easy to present to employees and overall very user friendly. The people that provide service are incredibly helpful and super friendly to me!! There is also no hard sell for anything, I'm hoping to grow the company and when I'm ready for the premium level I know it will be an easy switch but no one has ever tried to convince me I needed more than I have.

Puntos en contra:

I would like there to be perhaps, a server for picture and video attachments as my techs like this feature the best, being able to upload information this way so that they have it for the future as well as the rest of the team to view. You can attach pictures but the videos have given us a bit of issue and the size of the file allowed is a bit restrictive.

Nerresa
None en Filipinas
Seguridad informática y de redes, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Why you should start using ClockShark now?

4,0 hace 3 semanas Nuevo

Comentarios: The product itself is excellent. As an individual user, it makes it easier for me to track everything. It is very flexible and good all times.

Puntos a favor:

ClockShark makes time management for you. It records the start of your work from the end of it.ClockSharke is excellent for monitoring your employees and you don't need to see their log-ins manually but Clockshark records the time your employees log in's their time schedule.Clocksharke has the best customer service because it addresses your problem right away.The most promising thing about this product is that there are no grounds for complaining the following week that their hours are inaccurate as employees can view time sheets all week.

Puntos en contra:

In my own observation, I haven't encountered any problems yet. Still, I do hope that there will be more colorful and attractive themes for the desktop so that individuals or employees will be pleased with the design of the product and can give good feedback about it, since the product itself is already good it would be better for the attractiveness in the eyes.

Peter
Peter
CTO en Nigeria
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Top Rated Leader in Time Tracking App

5,0 hace 3 semanas Nuevo

Comentarios: The industries #1 time-tracking app.Delivers excellent work when in use.Seamless fetching and updating reports

Puntos a favor:

Payroll management, Time tracking, Schedules

Puntos en contra:

Reports and analytics should be improved in times of speed.Should populate more faster.

Linda
COO en EE. UU.
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great Product

4,0 el mes pasado Nuevo

Comentarios: Overall, Clockshark did what we needed!

Puntos a favor:

Simple time tracking, which is what we needed, is easy to set up and manage.

Puntos en contra:

The reporting should be improved. Not easy to do simple reports.

Respuesta de ClockShark

hace 4 semanas

Hi, Linda! Thank you for your review. We'd love to hear your detailed feedback on the reports feature as well as assist with making sure the process is as easy as can be. Please contact our Customer Support team at hello@clockshark.com.

Irina
Blogger en EE. UU.
Alimentación y bebidas, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great tool

5,0 el mes pasado Nuevo

Puntos a favor:

I have had a great experience with ClockShark. I have nothing to complain about it. It's stable and easy to use. Shortly, it's an excellent tool for task scheduling and monitoring reports and tasks.

Puntos en contra:

No cons to say about ClockShart for now

Eric
HR en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Checking In for Work

5,0 hace 2 meses Nuevo

Comentarios: I am very satisfied with the product and will most likely upgrade soon

Puntos a favor:

Remote access for the employees and the ability to switch jobs

Puntos en contra:

Need more onboarding options such benefits, tax, I9 etc

Megan
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

CLOCK SHARK was the answer to my time-keeping and scheduling needs

5,0 hace 5 meses

Comentarios: My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.

Puntos a favor:

Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!

Puntos en contra:

Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.

Tommie
Office Manager en EE. UU.
Servicios para el consumidor, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Clock Shark - Great Functionality and Awesome Customer Support

4,0 hace 6 meses

Comentarios: It has been GREAT. A sales rep communicated with me even though I was doing my research over the Christmas holidays. They have been a great support from the day we signed on.

Puntos a favor:

Clock Shark's best feature is the staff. They have fast response times. They're people are always courteous, helpful, supportive, and pro-active. During the 5 months we have been using the program, someone from their staff will reach out through IM or email just to check in. I also love the "chat" feature to get quick responses without having to be on hold waiting to speak to someone. They have also asked for feedback on the product specifically around features we would like to see added. Unfortunately, I haven't had the time to give that feedback.

Puntos en contra:

Reports - I would like to have to option to customize fields in certain reports such as time tracking. Geolocation - Although I don't see it as often, I still see on occasion where a staff member's location wasn't logged. If it is because they turned off their location, I want to either be notified or have them logged out. It doesn't always happen. Timesheet entries (real time) - I would like to be able to enter a time sheet and check it as still working so the employee can then go in and clock out for lunch and end of day. It would help eliminate a follow up to get the time activity for the whole day.

Melinda
Executive Director, CFO en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

I LOVE ClockShark!!!

5,0 hace 9 meses

Comentarios: Overall I've had a great experience from the start. I found ClockShark online when searching for a timekeeping platform and I researched several. ClockShark seemed like it had every feature I was looking for. When I reached out I was immediately called by a representative that was super sweet and informative. I loved even more that I was able to do a FREE TRIAL! I got to test it out for real, with my employees, and just as I expected we all loved it. So, I knew I had to look no further. You're guided by your own personal team member who's there by your side every step of the way that you can reach out to directly for support and they even randomly check in on you. I was able to do a screen share meeting once where they literally walked me through the site and physically showed me how to do things. It was great!
Plus, the website itself has very short, easy videos that you can watch and even have your employees watch to learn how to navigate the site. That is SO GREAT! The fact that they're short and sweet is very appealing because let's be honest, no employee wants to sit and watch a 30-minute video on how to use some new platform their boss is integrating into their daily routine.

Puntos a favor:

I run a small business that is quickly growing, I handle everything myself from scheduling to payroll. It was becoming such an overwhelming job to keep track of every aspect of my business daily. ClockShark has taken such a weight off my shoulders! Not only does it have literally everything you can ever need to run a company efficiently, but it is also super user friendly!

Puntos en contra:

Honestly, from using it so much I've found little things here and there that can be tweaked to make certain features even more user friendly, but for the most part, it's right on the money! I haven't come across a feature yet that I haven't liked at all.

Addie
Office Manager en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Robust time tracking software with lots of extra features

5,0 el año pasado

Comentarios: I am glad we switched to ClockShark. Their customer service is really responsive and you don't sit on hold for hours. They have a suggestion box for features users are interested in. Overall my experience has been great and when I hear other folks are looking for a time tracking solution I always recommend ClockShark.

Puntos a favor:

This software ticked all the boxes I was looking for: time tracking with GPS location, GPS tracking while clocked in, a mobile app, crew clock-in, and kiosk ability, a web dashboard that's admin-friendly and easy to use, and the ability for me to reset passwords & fix access in-house instead of having to have my employee contact customer service on their own to do it. We don't even use all of the features of our pretty basic subscription so even at this very budget-friendly price point we have room to grow to before we'd even need to upgrade. I've heard about and looked at all of the project management features and tools and I'm excited to someday use those to their fullest potential enough to need to upgrade.

Puntos en contra:

I wish I could duplicate time entries for some workers from week to week or day to day. For instance, I have one worker for who I enter things manually and it would be really handy to be able to make a time entry on Monday, save it and then duplicate it but change the date to Tuesday. I would also really like to mark or save the reports I run most frequently with my preferred settings/customizations. Also, a Spanish version of the software would be great.

Ronny
IT en EE. UU.
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

If you have anything more than 5 employees, you need ClockShark.

5,0 el año pasado

Comentarios: If you're going to ClockShark from a manual timesheet method, you don't realize how much you can truly save by going to ClockShark. Our favorite part of ClockShark is their team. They are VERY awesome to work with - You have NO idea how important they are to us not just from a technical standpoint, but from the standpoint of making our lives easier all around. They have yet to cease to amaze us in their customer service skills, down-to-earth attitudes, and technical skills. [insert Wayne and Garth bowing and saying "we're not worthy! we're not worthy"]

Puntos a favor:

We've had other systems in the past. While they were great, ClockShark was the most affordable with the most features and support. Their team has never let us down. Additionally, they made the setup effortless.

Puntos en contra:

The billing of ClockShark is just a little bit confusing when you're adding/removing employees from the system within a given year. It would me nice to show which users were added/removed when showing changes in billing. The use and need of an email address from each employee is limiting whereas if we needed to hire contract workers and log their hours, they would need to have an email address for logging in. This makes it difficult if you have the same person working for two companies using ClockShark.

Jason
Area Manager en Canadá
Petróleo y energía, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The Game Changing App

4,0 hace 2 años

Comentarios: It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Puntos a favor:

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Puntos en contra:

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Respuesta de ClockShark

hace 2 años

Hi Jason! This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!

Molly
Administrative Assistant en EE. UU.
Construcción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Great product

5,0 hace 2 años

Comentarios: Overall experience has been great. Great price point, great customer service. They are always evolving and that is what keeps us here. They are willing to make adjustments based on the ever change environment and needs of their customers.

Puntos a favor:

Customer service is beyond fantastic! The team really cares about the feedback and suggestions they receive and do their best to implement as much as they can. The simplicity to the user is great as we have technicians that need things to be quick and simple. Reports have come along way in the past year. They give a lot of information and you are able to customize them a bit more now. Implementation is quick and easy. Works amazingly well with QuickBooks and other similar software.

Puntos en contra:

There are some changes I would make personally to fit our needs. There isn't any real cons with Clockshark honestly. It does what we need it to do and the things it doesn't are simply requests we'd like to see to fit us better as a company.

Respuesta de ClockShark

hace 2 años

Hi Molly! Thank you for the review. So glad to hear our customer support team was able to help you in the past. That's great that your technicians can get their work completed faster with ClockShark. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Jessica
Office Manager en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Awesome Product for the Construction Industry

5,0 hace 3 años

Comentarios: Overall I fee this product is wonderful! It has almost everything that we need for what we do in the Excavation, Demolition & Underground Utilities portion of the Construction industry that we are in. I looked and A LOT of different time keeping products and even used the free trials on a few... I am so happy that I ended up choosing this product in the end!

Puntos a favor:

I like that this product was easy to set-up and my employees (who have had trouble with other timecard apps in the past) find it very easy to use and understand. I really like all of the customizations that I can do and the reports really help me see where my employee's time is being spent in greater detail. I love all of the different reports that can be accessed. This product definitely has great value for the money! It is exactly what we needed for our construction crews!!

Puntos en contra:

Trying to figure out which report does what can be a little confusing. I think the better report descriptions and maybe a quick example to look at before choosing/downloading would be beneficial. While there is gps or geolocating, I would find it very useful to have the employees be able to clock in under one job, but have it notify me if they employee clocked in outside of that location for specific job tasks. For example, if I have an employee clocked in under job "A" as "driving" out the job, I know they are outside of the boundaries, however, when the switch tasks to "Laborer" I want to know if they are within a specific radius/boundary for that same job "A". Especially since my employees get paid significantly different between the two tasks... I would like to automatically be notified if they are where they say they are supposed to be for that task.

Respuesta de ClockShark

hace 3 años

Hello Jessica, Thank you for the 5-star review! We are happy to hear that you LOVE that you can customize your reports and how easy it is to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Keri
Operations Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

What a Difference!

5,0 hace 3 años

Comentarios: We're getting a much better overall picture of the time used. I began seeing a general pattern in travel times to and from the jobs. Time going to a job was consistently longer than coming home. Turns out they were stopping to pick up parts along the way. While one guy went into the supply house, three more were sitting in the truck. Processes were put in place to eliminate the need for the stop.

Puntos a favor:

Simple setup, easy to use by crew and for me the best part is that it actually calculates the overtime.

Puntos en contra:

As a construction company, we often use multiple rates for the same guy. First of all, they all make different rates depending on their skills and time with the company. Second, they make less to ride in the truck than they do when they're onsite. It would be awesome if this could somehow be factored in.

Respuesta de ClockShark

hace 3 años

Hello Keri, Thank you for the 5-star review! So glad to hear that ClockShark is easy for you and your team to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Erin
Human Resources Manager en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Clock Shark has been a very positive and useful asset to our agency. The GPS function is aces!

5,0 hace 5 años

Comentarios: Clock Shark allows the employees within my agency to clock in and out for their shifts easily and with a GPS time stamp that assists the Admin users to do audits on the employees. As an HR Manager the 'Reports' function within Clock Shark for Admin users is super beneficial in assisting me to complete both my bi-weekly and monthly payroll as it allows me to input a custom range of dates to pull up reports. Being able to select which employees and which dates I need reports on saves time and headaches as I am easily able to complete my Payroll in an hour compared to 6 hours when our agency used written time sheets.

Puntos a favor:

I like the GPS function so that our supervisors can keep track of where and when employees are clocking in and out from their shifts. This feature has helped us in solving more time theft instances than I'm happy to admit. As the HR Manager, I also love the 'Reports' feature. This makes my Payroll day so much easier.

Puntos en contra:

There are some features of Clock Shark that I wish were different. These features do not hinder my ability to complete my job so I don't wish to complain about them. For the sake of this review I will list just 1 feature I wish was different (to be fair I have never told the Clock Shark Admin about my frustrations so they can't fix what they don't know). The feature I do not like or wish was different is the 'Notes" section within each punch. It needs to allow for more room to write as we use ours to list our daily tasks at the end of each shift before clocking out and I run out of character room each day. I would also like a feature to differentiate the text bubbles on the time sheets from our task lists and actual punches that need to be fixed for employees. Maybe a different color? It's time-consuming to go in and look at every employee's text bubbles just to find punches that need to be fixed within all of the daily task lists.

Donna
Vice President en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Frustration with time & attendance for a small business

5,0 hace 6 años

Comentarios: I use Clock Shark's time & attendance software for our hourly & salaried employees in the office & field (not commissioned sales personnel). My search for finding this software was a result of being frustrated from an administrative standpoint of dealing with the paper timesheet for many years. No matter what changes I would implement to make procedures more stream-lined, it was difficult to get the results I wanted. Over the course of several years, I had researched and found many time & attendance software systems which would accommodate our needs. However, the costs for the software and maintenance were not feasible for a company our size - small. In 2015 I finally found Clock Shark that met my criteria - affordable, intuitive for the end user, receive timesheets on time to meet payroll, and job-costed correctly 98% of the time. I also discovered that the bonus of this software app was it integrated with Quickbooks payroll and has the capability to GPS track. After a few weeks of test runs with the app last October, I implemented the software on Jan 1 of this year. While there were some minor hiccups at the transition to this new system (mostly user errors), overall it performed well and eliminated most of my administrative frustrations dealing with the timesheet. The by-product of transitioning to this system was that it held everyone accountable and lowered our payroll costs. Since implementing the software, it has made my life easier for payroll and job costing purposes. The other unseen benefit is the ability to check on where your employees are or what they are working on while you are out of the office anywhere in the world that has internet service. It proved to work well when I traveled to Europe this summer. Even though we have a good staff and trust them, I was curious to see what would happen while I was out of town. I quit looking after a few days when I realized everyone was being held accountable to the time & attendance software. And even if I never did look, I had the ability to look at the time clock punch entries at a later time if something was questionable. I'm getting close to a year of using this software app, and overall it has taken away a lot of frustration I was experiencing with timesheets. I've been very happy with Clock Shark overall.

Puntos a favor:

Ease of use for employees, job cost tracking

Angel
General Manager en EE. UU.
Ingeniería industrial o mecánica, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas:

My Rewview

5,0 hace 3 años

Comentarios: Overall works great for our line of work my techs are able to log in every time keeps a clean record of the hours worked easy to approve the time.

Puntos a favor:

Since we had technicians I need to know where they are all the time I like the fact that it will show me the entire route for the day.

Puntos en contra:

The GPS does not give me an update per minute on the same day.

Respuesta de ClockShark

hace 2 años

Hi Angel! We appreciate the review. Glad to hear that you enjoy ClockShark's GPSTrak feature to see where your employees are at during the day. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Angela
Operations & Compliance Specialist en EE. UU.
Petróleo y energía, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

ClockShark = Time Saved

5,0 hace 2 años

Comentarios: Because ClockShark handles all aspects of time sheets and PTO requests, I have gained hours of productivity on the job. Employees can see their own information, such as PTO used, how many hours they still have available, how much time they've clocked for the week, etc. It gives them the power to look at their personal data to answer any questions they may have about time worked or taken. Managers can approve time sheets and PTO requests much more quickly and efficiently, allowing them to move on to other tasks. Aside from all the wonderful time-saving features of ClockShark...my favorite part is the incredible customer service. Every question is answered quickly, pleasantly, professionally, and correctly. Other businesses would do well to model their customer service after ClockShark's!

Puntos a favor:

We use the time sheets, time off, and gps tracking features the most. Since implementing ClockShark, the tedious gathering, examining, and approving of time sheets has gone the way of the dinosaur. Clock in and Clock out mistakes can be corrected easily, and all employees can use the mobile app or computer to access the software. PTO requests have also been simplified and are easy to track since using ClockShark. This software has truly shaved days off of the administrative time and effort normally used when handling time sheets and PTO requests for payroll. The gps tracking feature is great when you have an employee out in the field who has mechanical issues...he/she can be easily tracked to quickly receive any help needed.

Puntos en contra:

We have a few employees not comfortable with technology and it has taken some time to get them comfortable in using the software. There have also been times when an employee clocks in or out on their mobile app and it doesn't sync with the program. Most of the time this happens in locations with poor cell or internet service. It is easily fixed when this occurs.