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Opiniones de ClockShark

Sobre ClockShark

ClockShark es el software líder de seguimiento temporal y planificación de horarios para empresas de construcción local, servicios externos y franquicias.

Descubre más sobre ClockShark

Puntos a favor:

I love that it integrates with Quickbooks and can track time to the minute.

Puntos en contra:

Cant adjust pay rate between tasks // keeps showing us the wrong time zone , we are eastern and i believe it puts us in as central or western.

Valoraciones de ClockShark

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,8
Funcionalidades
4,5
Relación calidad-precio
4,7

Probabilidad de recomendación

9,1/10

ClockShark tiene una valoración global de 4,7 estrellas sobre 5 según las 1.890 opiniones de usuarios de Capterra.

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Carla
Bookkeeper
Usuario de Linkedin verificado
Contabilidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Well Thought Out Product

5,0 el año pasado
Los subtítulos en español están disponibles en el reproductor de vídeo
Raquel
Demand planner en España
Productos farmacéuticos, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Ahorro de tiempo, eficiente y fácil de usar!

5,0 hace 11 meses

Comentarios: ClockShark ha cambiado las reglas del juego para nuestro negocio, ahorrándonos tiempo y esfuerzo, al mismo tiempo que proporciona una plataforma fácil de usar para nuestros empleados.

Puntos a favor:

ClockShark ha simplificado nuestros procesos de seguimiento y programación del tiempo, lo que facilita que nuestros empleados registren su entrada y salida y administren sus horarios.

Puntos en contra:

Sería útil una forma más eficiente de marcar las discrepancias de tiempo, así como una función de mensajería masiva. Sin embargo, he oído que están trabajando en mejoras en estas áreas.

Dennis Alexander
Sporte Técnico en Perú
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

ClockShark, fantastica aplicación para control de horas del personal

5,0 hace 2 años

Puntos a favor:

El software es muy facil de manejar, tiene multiples funciones para personalizar las necesidades del personal. Me gusta el seguimiento de la hora y minuto, ya que otros programas o sistemas que se han usado en la empresa vienes con decimas de minutos y eso muchas veces confunden a nuestro personal. Además, se puede agregar imágenes junto con el reloj de entrada y salida, lo que nos es de mucha ayuda al momento del seguimiento y el mantenimiento de registros de horas.

Puntos en contra:

a veces fallan los dispositivos de GPS al momento de hacer el segumiento de las unidades, fuera de eso es un software excelente para las empresas

daniel alberto
Ingeniero mecanico en Chile
Ingeniería industrial o mecánica, 201-500 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Mejora tus tiempos con clockshark

4,0 el año pasado

Comentarios: Es muy genial porque permite monitorear a las personas a cargo, ver las horas laborales, hora de entrada de salida, hora de cierre de aplicación además de mas funciones,

Puntos a favor:

Es un software con una interfase muy sencilla e intuitiva de entender, permite gestionar a los empleados por medio de seguimiento en tiempo real, entre muchas mas funciones, registro de horas trabajadas,

Puntos en contra:

no todos tienen acceso al programa, falta mejorar muchas cosas con respecto a la calidad de imagen o fondos de pantallas colores, acceso al teléfono solo se permite por medio de enlaces al correo

Cruz
Gobernanta en España
Hostelería, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Utilisimo programa

5,0 el año pasado

Comentarios: Este programa creo que es el que más me facilita mi trabajo a la hora de la organización, planificación y gestión del departamento, lo usamos a diario y estaríamos perdidos sin el, se lo recomiendo a todos sin duda alguna.

Puntos a favor:

Este programa creo que es el que más me facilita mi trabajo a la hora de la organización, planificación y gestión de l departamento

Puntos en contra:

No tiene contras para mi es mi mayor aliado en mi trabajo

Rolando Enrique
Asesor de ventas en México
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Excelente programa

5,0 el año pasado

Puntos a favor:

Fácil de usar y gestionar las tareas y horarios de los usuarios registrados, entendimiento fácil

Puntos en contra:

Buen programa interfaz fácil de usar y llevar buen control

Diego
Estudiante de Medicina en Ecuador
Dispositivos médicos, 501-1.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

ClockShark: Es muy útil en crónometrar las tareas

4,0 el año pasado

Puntos a favor:

Muy accesible en cuanto a su uso diario y tareas

Puntos en contra:

No es muy adecuado su uso en cuanto a lo personal

Respuesta de ClockShark

el año pasado

Hi, Diego! Thanks for taking the time to leave a review. We're curious about how you're using ClockShark and what areas we could improve in order to better fit your workflow. Please contact our Customer Support team at hello@clockshark.com.

Marla
Marla
Finance Manager en Trinidad y Tobago
Usuario de Linkedin verificado
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best App to save Time & maximise profits!!!!

5,0 el año pasado

Comentarios: First thing first-Cost, especially when companies allocate budgets for software. This is very affordable and more advanced that the regular apps/machines as the info generated is realistic & accurate especially with the GPS tool & "Geo-Fencing" abilities.

Puntos a favor:

First of all, the set up and training was super easy!!! I love that it can be used via both web & cell phones. This app tracks employees far beyond time-in and time-out. It also allows you to follow the total hours taken when completing tasks/projects with no hassle. The jobs, tasks and employees were all easily added and the reports are also the best and precise on hours for projects and employees. I am over the top satisfied that we have switched to ClockShark!!!

Puntos en contra:

So far, ClockShark actually meets our requirements at our company but if I had to pin point any additional wants, I would like further accounting systems to be linked to this one to create more expansive reports. Other than that, this is great for any company!!!

Greg
President en Canadá
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Clock Shark needs clock in rounding!!

4,0 hace 9 meses

Comentarios: Everything else about clock shark is great. Love the interface, online help, easy to use for employees. If they could implement the clock in shift rounding, I would give Clock Shark a 10/10

Puntos a favor:

Everything for the most part is great. Geofencing, uploading documents for easy access, payroll friendly, employee time sheet accountability.

Puntos en contra:

I do NOT like the fact that if my employees get to the job early and clock in when they get there, say 6:45am for a 7am start I can't have the system round their start time to 7am. Not having this one feature costs me thousands a year and probably more than what I am saving by switching to Clock Shark from my previous system. This seems like a very easy thing to program into the system, and I don't know why Clock Shark can't figure that out.

Ben
Electrician en RU
Diseño, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

A flexible Chart

4,0 el mes pasado Nuevo

Puntos a favor:

It is like a Gantt Chart that I can constantly update. It makes sure that everyone is on the same page and working to the same time scale.

Puntos en contra:

More color codes are needed on the tables as we have used them all up.

Toni
Administrator en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña
Fuente: SoftwareAdvice

Terrible!

1,0 hace 3 años

Comentarios: This application just did not work for us. It might work for a small service industry such as an HVAC or Plumbing company that doesn't do Prevailing Wage rates, but even then, the GPS is not reliable. We ran as fast as we could away from this application when our 1 year contract was up.

Puntos a favor:

The only good thing about the application is the scheduling section. We liked the drag and drop feature for either the employee or the job. Adding additional shifts and/or employees to a job was very easy as well.

Puntos en contra:

There are so many things we did not like about this application. 1. GPS IS UNRELIABLE! I could sit right at my desk, clock in, and it would show me clocking in 3 miles away. I have a new phone with great Verizon service. The GPS should have been accurate. Unfortunately, this happened to at least one or more employees on a daily basis. 2. No way to track Prevailing Wage. There is no way to set a prevailing wage rate for a job. I would have to manually go into the weekly time report and change and re-add the wages for those jobs. 3. REPORTS - The reports are AWFUL! No way to customize them other than the basic per job or per employee, and date. So many of them were useless, and none of them are accurate for us because of the fluctuation in prevailing wage rates. 4.0 CUSTOMER SERVICE was almost NON-EXSISTANT! After several months of asking for help with the GPS and Reports, we pretty much was ignored because they couldn't help us. I was asked repeatedly to rate them, and kept sending messages about the issues, but didn't get any reply. It took 6 months to get an automated e-mail reply for one of our inquiries.

Respuesta de ClockShark

hace 3 años

Hi Toni, thanks for your feedback and sorry to hear that ClockShark was not a good fit for your company. I've reviewed your account and the history of communications with the support team and your account rep. It seems that there were indeed some features that were particularly important to your company, that we did not have. I understand why this would be frustrating. As the CEO here, I'd like to go on the record though to state that as far as I can tell, nobody on our team failed to reply to you at any point and I do find extensive conversation history where our team worked closely with you to do our best to explain how things work, what the possibilities are, and confirm that we'd pass along your feature requests for consideration by the product team for possible future implementation. We wish we could build every feature every customer wants, we truly do. Unfortunately it's not possible. Regardless, I apologize for anything we did to cause you to feel bad about the experience.

Shawn
IT Manager en Trinidad y Tobago
Empaquetado/entrega de mercancía, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Great Time Tracker

5,0 hace 4 meses

Puntos a favor:

Awesome for hourly employees to track their time. Very easy to use interface

Puntos en contra:

Great app but GPS location services aren't very accurate

Dawn
Vice President of Finance en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas previamente:

Happy customer for 4 years

5,0 hace 9 meses

Comentarios: Excellent customer service and the product runs seamlessly the majority of the time.

Puntos a favor:

The time management is what we like most about ClockShark and the GPS Track. Excellent way to manage employees at multiple locations.

Puntos en contra:

The PTO feature is good but a bit hard to modify but it does an excellent job banking PTO earned if you live in a State that legislates PTO programs.

Damon
Contractor en EE. UU.
Construcción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas previamente:

Money saver, - Time maker

5,0 hace 9 meses

Comentarios: Love it , it’s become a normal, comfortable routine with employees…everyone knows it and feels like they have control over their own timecards

Puntos a favor:

Timeclock, auto transfer & compatibility, & the ability to know the status of crews without calls or physical presence

Puntos en contra:

At first, mapping everything to existing books, but on autopilot now

Heather
Heather
Senior Research Associate en EE. UU.
Usuario de Linkedin verificado
Agricultura, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas previamente:

Fantastic Application!

5,0 hace 4 años

Comentarios: We moved from a complicated spreadsheet and paper timesheets to this system and it has been a fantastic overhaul. We are saving time and coordination efforts already just by using the clock in / out feature. Here this week we will be moving forward with the scheduling feature as well.

Puntos a favor:

The software is very easy to use. The tutorial for mobile use is great and all of our employees have been able to adjust very easily. The scheduling aspect is top tier (we did a LOT of research on you and your competitors.)

Puntos en contra:

It would be great if there was a way for each employee to flag time issues that wasn't just a note, like a push notification. Also, we would love it if you had a mass messaging option (but I've heard you are working on it!)

Respuesta de ClockShark

hace 4 años

Hello Heather, Thank you for your 5-star review! Glad to hear that ClockShark is easy for you and your employees to use. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

John
Owner en Canadá
Producción de alimentos, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

30 Minute Break, or not?

5,0 hace 9 meses

Comentarios: Best program for both schedule and time clock. That's basically all I use it for, and time off of course

Puntos a favor:

time clock and scheduler all in one program

Puntos en contra:

I feel its a bit expensive per year.The break time calculator is tough for my business. I'd like to see it individualized, per employee. So I can have the option of how to give the 30 min paid break

Sheila
Sheila
Director of Operations en EE. UU.
Usuario de Linkedin verificado
Fabricación de productos eléctricos/electrónicos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Take the leap....

5,0 hace 2 años

Comentarios: Support is top notch and you can always get a human being. We left QuickBooks time due to bugs and not being able to get to someone when we needed them. This was a little more than what they charged but so worth it. It has been a bit of a learning curve but the team at ClockShark was always there to help me through it. You won't be disappointed. This is great software and a great team behind it.

Puntos a favor:

Ease of use. Availability: web or mobile. Fantastic support team.

Puntos en contra:

No cons....we would like the ability to put holidays in the time off section but it's not a dealbreaker in the least.

Randall
Employee and Asset Tracking Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

Weekly Payroll Simplified!!!

5,0 hace 4 años

Comentarios: ClockShark has saved our company $1000's of dollars due to the GPS and Geo Fencing feature. No more milking the clock.

Puntos a favor:

Ease of use. Being able to add tasks for certain jobs instead of creating a new job for the same property. PTO Feature is really nice, eliminates endless paperwork and phone calls. Accountability, keeps the employees on task.

Puntos en contra:

Would be nice to have a real time ping feature rather than a 15 minute update.

Respuesta de ClockShark

hace 4 años

Hello Randall, Thank you for your 5/5 star review. Glad to hear that you are enjoying the many features that ClockShark has to offer, such as the PTO feature. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Kristen
CFO en Canadá
Construcción, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas previamente:

Good product - company is always trying to improve

4,0 hace 2 años

Puntos a favor:

Integration was easy. I appreciate that ClockShark is always looking for areas to improve and add new features. Other time tracking companies I've used haven't been as interactive with their customers. ClockShark is very open to suggestions and understanding our business processes.

Puntos en contra:

I dislike that there are some integration limitations with Canadian QuickBooks Online. Would like for an option to make notes on timesheets mandatory instead of optional. It was mandatory in the previous program that we used and now we are having a hard time getting our techs to record what they've done when the system doesn't force them to add notes.

Sean
Owner en EE. UU.
Construcción, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas previamente:

Ease of use at an easy price

4,0 hace 4 años

Puntos a favor:

I was trying to keep track of time for everyone with paper time sheets or emails--which, often fell to a low priority and daily tasks and actual time weren't be accounted for. In looking at various time tracking apps, I actually stumbled across ClockShark. Right from the beginning, it was intuitive and user friendly, and it was easy to add jobs and tasks on the fly from my phone, which then populated those tasks as something to choose on ANY job, which is super useful as a renovation contractor. Being a small company, I wear many hats in the office and on job sites--I do it all and do not have ANY office staff other than myself. Having a program that was so quick and easy to implement, as well as easy to manage daily as needed without spending a lot of time on the task, has made my life exceedingly less difficult.

Puntos en contra:

I probably don't use the software to the fullest extent, so I am sure there is something that may come up later--but right now, adding users is a bit more of a pain than I would like.. but even then, that's pretty easy.

Respuesta de ClockShark

hace 4 años

Hello Sean, Thank you for the review! We are happy to hear that ClockShark took some of the stress away that you have as a small business owner. Feel free to reach out to us anytime at 800-828-0689 or by emailing help@clockshark.com! We're always here to help and love talking with customers and hearing feature requests.

Christine
Production Manager en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Alternativas consideradas previamente:

You need This

5,0 hace 2 años

Comentarios: From the moment we started the free trial the customer service was top notch. They reached out right away and assisted with the many questions I had and was able to streamline our entire company to functional on their site. It has so many features which we have not fully used as we are not quite there on our side but are looking forward to integrating those into our company. This software has been able to release a lot of time we were spending on payroll/time clock and job costing. the reports are so detailed that the owner just loves seeing everything on one spot with just a simple click. Imputing the information weather, it is an employee/task or job is simple and again if you are unsure of something or are looking for it to run a certian way customer service is on top of it and make it easy for you to understand.

Puntos a favor:

The software is super easy to use and understand, it is very self-explanatory.

Puntos en contra:

Nothing so far to report! It is amazing for entire team

Mario
OFFICE ASSISTANT en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Glad we switched!

5,0 hace 12 meses

Comentarios: We needed to switch to another timekeeping company all of a sudden, and I'm glad we chose ClockShark! The clocking in and our process is more direct and streamlined, our employees have started commenting they prefer this to our last product! The staff are great and were incredibly friendly and helpful- [sensitive content hidden] walked me every step of the way, [sensitive content hidden] on the online chat was informative in answering my questions. I look forward to working with our new account manager [sensitive content hidden]!

Puntos a favor:

Super user-friendly, easy set up, very affordable!! Staff were all helpful and friendly!

Puntos en contra:

None that I can think of, been very happy with my decision to switch to ClockShark!

Stormy
Office Manager en EE. UU.
Materiales de construcción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas previamente:

Perfect for dispatching!

5,0 hace 2 años

Comentarios: We are a small plumbing business and didn’t want to spend the high prices for features we don’t need or wouldn’t use with other companies geared towards the plumbing industry for dispatching.

Puntos a favor:

This makes dispatching my plumbers to any location super easy, and they like being able to see their schedule for the day so that they can stock their trucks with what they need for each job.

Puntos en contra:

That scheduling has to be done online and not on the app.

Jason
Area Manager en Canadá
Petróleo y energía, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

The Game Changing App

4,0 hace 3 años

Comentarios: It has been a game changer. And I dont say this lightly. To be quick view 2-3 weeks ago, on a certain employee or job, is so useful. Also the vacation requests feature is so practical for me. I was struggling to keep it all straight - who/when/how many days requested. That was a task!! Now once approved, I can look ahead at approved vacation requests and take into account when scheduling. Also, its keeps both parties honest. If there wasn't a vacation request sent, then the employee didnt "ask" for the time off and it makes less awkward when you get a conflict related to that time off request.

Puntos a favor:

Being able to track/record the hours worked by each of my employees has been a great tool. And in different task categories is also useful as it relates to different parts of the invoice process with my customers. Now I dont have to text/email every time I am uncertain about something during their work day. (ex. How many hours on this job, how many hours doing this task, how many hours spent driving between jobs, etc etc)

Puntos en contra:

I have been inquiring if the development team could come out with some kind of trackable unit. In our case, I'd like the crew lead to be able to enter km for each job and maybe a total for the day. Then I can know what to bill to the client and I'd know what the employee gets compensated for. I just used mileage as an example. It could be supplies used or whatever - to suit whatever the vendor uses for materials, etc. For the interim, my crew leads just enter comments. However, this doesnt transfer over to the timesheet summaries. So it creates a little more work on the management side.

Respuesta de ClockShark

hace 3 años

Hi Jason! This is great news! We really appreciate your positive, thorough review! By the sounds of it, you will really love the conversations feature we just released! I'm really happy to hear that ClockShark is helping with so many aspects of your business and we appreciate your feedback! Thank you again!

Megan
Owner en EE. UU.
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

CLOCK SHARK was the answer to my time-keeping and scheduling needs

5,0 hace 2 años

Comentarios: My overall experience w/ Clock Shark has been excellent. I tried several different time-keeping systems before I was told about Clock Shark. Each product I tried didn't quite fit my needs. There was always something missing or wasn't working for what I needed. Clock Shark does it all from being able to keep time, create as many job cards as you want, customize your own JobFlow and tasks, post comments and pictures and attachments on individual job cards w/ no limits! I've been using Clock Shark for about 2 months now, and I have probably close to 300 job cards created, and double that of pictures! This saves memory on my laptop from holding so many saved pictures. I just keep them on Clock Shark now. I know if I ever need to pull up a picture or pull up an old job, all the info and pics I need are there in Clock Shark in my job cards list! Clock Shark also has the fastest response time to questions by their customer support team. They really want to help you learn how to use Clock Shark and they have sent me custom help videos on how to do something if I ask. Their response time is un-matched.

Puntos a favor:

Clock Shark does everything you need to schedule and manage multiple projects. I run a graphic installation business, and we can be at as many as 50 different locations in one week, or just a few locations the next. Doesn't matter, Clock Shark keeps every job organized. The JobFlow system helps keep jobs organized by which stage they are in, and you can filter through the jobs based on stages, customized to your liking and what makes sense for your business!

Puntos en contra:

Speaking of being able to filter through jobs based on stages, I'd say my least favorite thing is that when you do filter the jobs based on stage or whatever filter you want to use, the filter does not hold as you toggle between jobs. What I mean is, every time you filter your job cards, and you select a job, when you go "Back" into your full job card list, the filter completely resets and you have to reset your filters all over again. I think this is something important that should be addressed to save time and frustration from having to filter and re-filter the list over and over. The filters should hold no matter where in Clock Shark you navigate to. If I go to the schedule and back to jobs, the filters you set before should still remain and not refresh until you're ready to change them, just like in an excel spreadsheet.

Carla
Chief Financial Officer / HR Administrator en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Overview

4,0 hace 9 meses

Comentarios: CS is a good system aside from the above comments. It has tools that other online/mobile timekeeping systems do not. At the same time, the GPS issues do not provide a trustworthy method of tracking of employees during work shifts. Rather hard to hold them accountable for certain situations when the system itself has errors and glitches.

Puntos a favor:

The ability to track and schedule paid time off is a plus for this system. Most others in this arena have not implemented or developed this within their systems. Also the ability to track employees during their work shifts.

Puntos en contra:

Although the GPS tracking allows for tracking employees during work shifts, the system has many glitches and inconsistencies such as showing someone leave the country and return within an hour. Or reflecting their position as in the middle of the woods or a nearby lake. In the area of "Time Off Requests", the filtering system used on the dashboard and timesheet screens should be implemented to avoid having to go through pages of prior authorized requests that include former employees that have been deactivated.

Respuesta de ClockShark

hace 8 meses

Hi, Carla! Thank you for taking the time to leave a review. The GPS issues you're describing are often due to an issue within the device being used. Our customer support team can help resolve that. Please contact them at hello@clockshark.com. Additionally, we do offer several filter options in order to better sort through the Time Off Requests. Our customer support team can help with this too!