Opiniones de ADP Workforce Now

Puntualidad conforme.

Comentarios: En Cubicle Colombia estamos muy conformes con la formación de ADP Workforce Now , nos ha permitido estar en una gran variedad de proyectos con los mejores empleados que hemos proyectados con todas las funciones del software de talento, sin ningún imprevisto de ejecución.

Puntos a favor:

Nos permite formular una gran capacidad de ejecuciones favorables a la empresa.

Puntos en contra:

Sin novedades hasta lo previsto en la empresa.

ADP Workforce la mejor elección en las App

Comentarios: Me ayudado a mejor en la empresa y crecer más con mis clientes y trabajadores que la conforman

Puntos a favor:

Me gusta la herramienta que se encuentra en la aplicación y nos ayuda a mejorar mucho en la empresa

Puntos en contra:

Toda la aplicación nos gusta es muy funcional para la empresa

Excelente herramienta para manejar tus pagos

Comentarios: En generals buena, siempre actualizada.

Puntos a favor:

Lo que más me ha gustado es la facilidad con la que puedes acceder a tus informes de nomina

Puntos en contra:

Para algunas personas puede ser complicado el login

Super Software ADP

Comentarios: Ah mejorado mucho la administración de empleados y tiempo en la empresa ya que brinda detalladamente sobre el gasto de nomina

Puntos a favor:

Es muy sencillo usarlo, el diseño en pantalla es fácil de seguir. Es la herramienta que complementa a la perfección con la empresa

Puntos en contra:

Las actualizaciones son muy frecuentes. El cambio es muy constante. Aveces la sección de beneficios se torna algo complicado de administrar sin el apoyo de adp

Excelente aplicación

Puntos a favor:

Permite como trabajador conocer información relacionada con su salario, beneficios, vacaciones y otras más, sin necesidad de llamar a Recursos Humanos, es tener la información a la mano, totalmente disponible para cuando uno la necesite.

Puntos en contra:

El acceso es un poco engorroso, se requieren demasiados datos para autenticar, debería ser algo más sencillo.

Excelente

Puntos a favor:

La facilidad de su uso, las múltiples opciones que tiene y accesibilidad.

Puntos en contra:

Incidencias puntuales que se han resuelto a la mayor brevedad posible.

ADP Workforce Now: Una Solución Integrada para la Gestión de Recursos Humanos

Puntos a favor:

Me ha gustado mucho el software ADP Workforce Now porque ofrece una gran cantidad de herramientas y funcionalidades para ayudar a los empleadores a gestionar sus recursos humanos. El software facilita el control de la planificación del trabajo, los pagos, los seguros, la capacitación del personal, la evaluación de desempeño y mucho más. El software se ha diseñado de manera intuitiva y se puede acceder desde cualquier dispositivo, lo que lo hace muy conveniente para los usuarios.

Puntos en contra:

Lo que menos me ha gustado del software ADP Workforce Now es el costo. El software es bastante costoso y no hay una versión gratuita, lo que lo hace costoso de adquirir para muchos empleadores. Además, el software es un poco complicado de utilizar y puede llevar bastante tiempo para aprender y entender cada función.

ADP Work Force Now Review

Comentarios: I had a great experience using the software it gives a wholistic view of where your paycheck goes!

Puntos a favor:

ADP Workforce now is an extremely user friendly software that enables clients to accurately keep track of their paychecks in digital form. The software keeps track of tax, deductions and retirement contributions and presents them in an easy to understand visual format. You are also able to change information related to your deductibles etc. from the online platform

Puntos en contra:

Despite the great features it can be difficult to find what you are looking for in this software. Someone new to this software will feel somewhat overwhelmed by the many drop down menus presented on the home screen. This software is also one of the more pricey options available on the market.

ADP Workforce Now - A Comprehensive Human Resources Platform

Comentarios: ADP Workforce Now is an excellent HR solution for any business. It is user-friendly and provides a wide range of features to help manage everything from payroll to employee data. The customer service is excellent and the reporting tools are very helpful. The only downside is that it can be a bit pricey compared to other solutions.

Puntos a favor:

ADP Workforce Now is an amazing all-in-one HR solution for businesses of any size. It is easy to use and makes managing employee data and payroll a breeze. The reporting tools are great and the customer service is top-notch. Highly recommend.

Puntos en contra:

ADP Workforce Now can be a bit pricey compared to other all-in-one HR solutions. Some of the features are also slightly complicated to use, which may take some time to learn.

The implementation process was very all over the place and the lack of communication is a huge issue

Comentarios: With the daily issues that arise with the software I can't speak to it being that big of a benefit as of yet. A lot of the issues that I bring to the teams attention I often get the response that "everything is setup correctly, I am not sure what the issue is" it is very frustrating to have spent hours upon hours setting up each individual module to your organizations needs for the features to all of a sudden stop working and none of the representatives are able to give you answers nor follow-up with you regarding a resolution to any of your issues. So at this time I would say the only real benefit I have found thus far is electronic PTO tracking.

Puntos a favor:

What I most like about the software is that I am able to house all employee data in one place and the analytics dashboard is extremely helpful when looking at measurable data to base company performance on.

Puntos en contra:

What I like least about the software is that all modules are ran on separate platforms. Specifically the ATS and Workforce Now. This makes it very confusing for candidates when having to create two separate credentials when logging in. The software is very glitchy and I find that random features will stop working for a period of time and then randomly come back. The on boarding process when creating activities is not all encompassing causing you to still use paper forms, specifically when it comes to the I-9 and State Tax Form. The ATS module needs some updates in order to be competitive with other ATS softwares. The inability to customize a lot of the fields to your organizations needs can be very frustrating and with the constant software updates the changes are hard to keep up with and you aren't given a choice whether to if you want the new software update features. Specifically speaking, in order to most efficiently hire a candidate after the interview process it would be nice to do this electronically but you need personal information that the system doesn't require. Our ATS was setup requiring that a physical address was entered upon applying then all of a sudden I noticed that candidates weren't supplying this information and to my surprise this feature was taken away causing our organization to now have to find a work around receiving an employees physical address, SS number and date of birth before entering them into the system to be able to send them on-boarding.

ADP Workforce Now in the same way that humans do.

Comentarios: Overall, ADP Workforce Now is a powerful HR management tool that can help businesses manage their workforce more efficiently, reduce errors and risks, and improve compliance with labor laws and regulations. However, it may not be the best fit for every business, and users should carefully evaluate their needs and resources before implementing the platform.

Puntos a favor:

ADP Workforce Now is a comprehensive HR management solution that helps businesses of all sizes manage their workforce more efficiently. It offers a range of features and functionalities, including payroll processing, time and attendance tracking, benefits administration, performance management, and more.

Puntos en contra:

ADP Workforce Now can also help businesses save time and resources by centralizing HR data and processes. With all HR information stored in one system, businesses can quickly access and manage employee data, generate reports, and make informed decisions about staffing and HR strategy.

Overall ADP Review

Comentarios: Overall everything has been working great that we don't have to use other systems

Puntos a favor:

We have multiple companies so having the ease of all the functionalities really helpds.

Puntos en contra:

We had some issues with our pay codes and a few other items as we have a very complicated payroll setup but now we are good!

A Lot of Buck for Little Bang

Comentarios: To piggyback off the last response, the overall experience was quite poor when it came to the actual resource navigation of the site. As I took this role over managing this system, it became apparent that there was a very limited amount of knowledge as to what information this system even held, let alone how to actually access it. To take it one step further, these types of scenarios became more difficult as if there was a situation that hadn't been encountered before, only the administrator was able to handle that particular issue on behalf of the employee. Multiple times when employees attempted to handle benefit package errors/changes and were unable to make any effect. This said, if it were a personal issue, sometimes employees problems would go unresolved in lieu of having to have someone else handle that problem for them through support.

Puntos a favor:

The software and services that ADP provides are some of the most wide ranging and highly customizable you can find on the market. Being the largest name, they're able to bring in partners quickly and therefore have a good amount of integrations and other employee resources that you won't be offered through smaller providers. For example, the Life Mart package for employee discount programs is easily one of the most missed pieces of our prior platform (wasn't able to find comparable tool at similar price point).

Puntos en contra:

The navigation and overabundance of links (that generally lead to the same place) make this software very hard to use. On the home screen alone, there were over 30 different options of where you could go from that screen and not a ton of specificity enough to make you confidence that you're even going to the right place. Theres a lack of actual substance that bothers me. Outside of creating reporting based on the information within the system, the system itself is more or less a portal that connects all these other insurance and investment platforms. The system itself doesn't really do as much as you'd expect for what you pay for. If you're a massive organization and have daily applications of the reporting the system generates, I'm sure it would change things a bit but for your typical small company, it's a bit too deep of a package for their to be so little customization.

It is a leading global provider of human capital management (HCM) solutions such as payroll, HR and

Comentarios: ADP strives to deliver a unique workforce experience by providing innovative human capital management solutions. We empower organizations with effective payrolls, HR and workforce management software to simplify processes, engage staff and drive business success. Perhaps a comprehensive ADP solution could unlock the future of workforce management.

Puntos a favor:

The typical users of ADP's workforce solutions are employers and HR professionals who require a comprehensive platform to manage their workforce-related processes efficiently. ADP's workforce solutions offer a wide range of features and functionalities, such as payroll processing, benefits administration, time and attendance tracking, talent management, and compliance management.

Puntos en contra:

ADP software is commonly used by businesses throughout the sector, such as retail, health, finance, manufacturing and services. It could range from a handful of workers to organizations the size of various workforces with thousands of employees. Therefore, the likelihood of using ADP's workforce solutions as a user depends on your role within the organization and the specific requirements for managing tasks related to HR and workforce.

Great program for any size company

Puntos a favor:

The system is easy to set up and manage. V it works seamlessly with accounting software for taxes.

Puntos en contra:

There isn't really much to buy like about it. The cost might be the only thing but it more than balances out with the river this system saves you

Ease of Use

Comentarios: Great product

Puntos a favor:

Like the capabilities of employee self entry of training, certifications and qualifications.

Puntos en contra:

Difficulty of creating fillable forms. Would be great if could upload a Word doc and system would convert to necessary format.

Great Time Tracking and Employee Portal

Puntos a favor:

Some of the pros I would say for ADP are that they have a mobile app that allows you to be on the go if needed. There is also a place to track vacation, input time, and training material.

Puntos en contra:

There weren't many cons to using this software.

ADP Workforce Now - not just for payroll anymore

Comentarios: The need for staff to go to their supervisor to get their PTO balance has been eliminated with the use of the self service portal. the staff feels more empowered to take control of their profiles with any updates they need to make.

Puntos a favor:

We have changed finance managers 4 times in the last 5 years. For the periods of time that we had no finance manager, I was the person tasked with all things HR and payroll related. Let me tell you, this is outside of my normal workflow but I had to get my people paid. The software is straight forward, click and go, easy to use. Even for those of us that are not payroll or HR professionals. With the COVID hit, there was an added layer of complexity to entering payroll for those out sick. The ADP team did a wonderful job on providing resources and updating those resources often. there is online learning, on demand learning and always a friendly calm voice on the other end of the phone when a would frantically call for help. It's not just the software, it's the people behind it that make it all work smoothly. Tracking PTO is also a HUGE benefit to our employees. the days of " how much time off do I have ? " are long gone. We have encouraged all of our employees to use the self service portal for any changes to their profile thus cutting down on internal paperwork and the need for data entry. It's been a game changer for us.

Puntos en contra:

I honestly can't think of anything that I would change about it. The communication via email is amazing and I always know what is going on with my processes.

ADP WorkForceNow disregards the "little guy"

Comentarios: One of the worst software experiences I've ever had. We were promised a 2 month implementation, it ended up taking well over a year to get fully set up. We have gone through 10 different account managers on the ADP end and have to restart every time a new one comes into the picture. The software is old and outdated, very complicated to use. Overall, the only reason people flock to ADP is for their "brand name". In terms of ease of use, functionality, and other features that smaller payroll companies offer, ADP WorkForceNow is extremely lacking

Puntos a favor:

WorkForceNow does have a ton of features. They're great features if you can figure out how to use them. Don't expect a rep t help you learn if you're a smaller (less than 500 employee) company.

Puntos en contra:

The platform is extremely old, confusing, and clunky. It looks like a web 1.0 portal and is extremely complicated to use. You basically have to have an employee that dedicates 100% of their time to learning their platform. Customer service is also atrocious unless youre a huge company.

HRIS System

Comentarios: Overall my ADP Workforce now experience has been excellent.

Puntos a favor:

ADP provides useful modules for the HRIS needs. The Payroll, HR and Benefits management modules are most useful and critical for our needs. Our dedicated support person is top tier and very helpful. Not always something that smaller companies can find. We are fortunate to be a PE firm and have that additional ADP support.

Puntos en contra:

Each module costs and can be pricy. Modules should be bundled and priced accordingly. Also once you buy a module, it seems like the transition to implementation drops off until you remind them you want to move forward with implementation.

It's come a long way

Comentarios: We enjoy having the functionality and time savings it brings to our organization. I look forward to future upgrades to the reporting and performance review features.

Puntos a favor:

We have used ADP for over 10 years. It has come a long way in the functionality. They have a good system for open enrollment, policy acknowledgements, W4 reporting, benefit tracking. I like the historical information. We recently added Doc Cloud and have enjoyed having all the documents in one place.

Puntos en contra:

The reporting feature needs some work. They information is in the system, but the reports to pull the information aren't very user friendly. For example, their gross pay report is wonderful, but there isn't a report to pull that breaks down what categories the information came from. The performance review feature doesn't allow for customization to add forms. Also, when they make upgrades, they don't recognize the affect it will have on other parts of the software.

Leading Payroll Vendor for a Reason

Comentarios: This is a strong tool once the learning curve is overcome. I have used small, medium, and large payroll platforms and ADP is a true "One size fits all" platform and perhaps my vendor of choice. However, for that ideal fit, it will require diligent implementation and an understanding of the platform and it's features. There are trade-offs: while startup companies such as Zenefits or Namely have a simple user interface and easy to navigate, they also come with system limitations and lack of support compared to the big companies. ADP is the opposite; sometimes quirky and difficult to find what you need, but a truly powerful system with a large support team ready to assist. Choose based on your priorities.

Puntos a favor:

This is an extremely robust platform with extensive custom functionality. When properly configured and utilized, WorkforceNow can fit practically any business and payroll model, from small businesses to high volume, enterprise-level companies. Service and Support are best in class and will walk you through anything. Tax filings, notice resolutions, and year-end processes are a breeze. Solid tools and modules - Benefits, Reporting Suite, Onboarding, Time Tracking (But you'll pay for it).

Puntos en contra:

ADP is a legacy company with legacy systems. Because they have been around for so long, some features seem to be "stacked" on from prior versions instead of given an entire overhaul. This can lead to an lack of intuitive UI and UX compared to younger systems like Workday. Implementation team may give you an "out of the box" setup. May require diligent partnership in configuring to your specifications. Pricing may not be as competitive as other vendors and module implementations can add up.

Our company has been using ADP Workforce Now since 2014. This is an amazing program!

Comentarios: Secure, dependable and user friendly payroll processing. A time and attendance system. Reporting functions that allow us to track and report critical information that helps us run a better company. Offsite support and a system that is always rolling out updates and training. This is a great system for the medium to large business. You cannot go wrong with this program.

Puntos a favor:

Workforce Now has changed from being a time and attendance and payroll system to a Human Resources tool I cannot do without. I am a one person Human Resources Department and I need a HR system that can streamline and support the many functions I deal with on a daily basis. Workforce Now (WFN) does that and so much more. WFN comes with dozens of preloaded reports that allows me to run employee rosters, payroll reports, attendance reports, cost of labor by hours and earnings. It tracks tax information and General Leader Reports for our accounting department. Employees are able to electronically request time off and get manager approvals emailed to their cell phones or home computers. Managers and supervisors can make notes right in the employees electronic file so there is always a record of items they can use when doing annual reviews or disciplinary action meetings. There is so many options available. Making sure employees get paid properly is critical, but this system and the ADP support team take payroll to a whole new level! ADP has been working diligently to make this system a workhorse in the HR department. The updates keep this system cutting edge, yet user friendly and easy to run. You will not have to worry about having outdated and stale software in a year. There is always something being improved. Just in case something does come up, WFN has a solid support team that you can reach out to for questions and assistance. And they are only a phone call away.

Puntos en contra:

What do I like least? I only have a couple of issues, and the pro's far outweigh the concerns, but it seems like the support team is very busy on some Monday's and Tuesday's. When you try to call in for support the wait times can be a little long. I have learned to plan ahead and call early. If you want a least like about the software specifically then that is more difficult to answer. I guess I'd say the learning curve can feel a little intimidating when you first start to using WFN. Help is only a phone call away or a quick look up in the integrated help screens.

ADP Workforce Now Pros and Cons

Comentarios: ADP Workforce Now has been a great learning experience. I love how easy it is to reset users log in information from the administration side and how ADP recognizes users based off personal information. This comes in handy when needing to pull historical payroll data.

Puntos a favor:

ADP is very easy to use and I love how they have a built in training platform that can train you as you use the system. There are little information bubbles that you can hover over that will give you insights to the features and updates as they are release. ADP is expanding who they will integrate with which is wonderful because you can have several other systems integrated to the payroll system which makes for seamless processes. I really enjoy using ADP Workforce Now, it's very easy to use, pull reports, and run payroll. The system is very intelligent and won't allow you to hire individuals with the same personal information, which is very important for auditing purposes. Overall, great system to use.

Puntos en contra:

The three cons I have about ADP Workforce Now is the reporting is difficult to use if you don't know what exactly you need when pulling data. The support team is very slow and sometimes too busy to prioritize your issues if you're a smaller organization vs. a larger organization. The last con is that the system is not customizable, so if you need a form or process customized to fit your company's needs, I would suggest a different system that is more customizable.

WFN Review

Comentarios: I have been expanding the functions within WFN - we added time and attendance this year and plan on using other feature to help us grow and scale our payroll. I find as the complexities of our payroll increases, WFN can handle and grow with us.

Puntos a favor:

The flexibility it provides. Depending upon the company's complexities - you can use as little or as much as you need from the system. It integrates with other systems too (Workday, etc) to help automate processes.

Puntos en contra:

It is a difficult to have multiple payroll runs at the same time. When you are in a public company with stock and regular payroll runs on the same day - the system can do it - but it is not easy to flow between the two payroll runs.