Opiniones de GoCardless

Plataforma innovadora para gestión de pagos

Puntos a favor:

Nos ha permitido ahorrar mucho tiempo en las gestiones que realizábamos previamente. Se ha convertido en un proceso más sencillo. Lo hemos probado en una de nuestras sucursales y están muy contentos.

Puntos en contra:

Mo hay nada a destacar, se lo hemos implantando y no hemos tenido problemas de momento.

Easy way to win time

Comentarios: Great, just for little payments the charges update had changed our way to work with that. For the rest, we love it.

Puntos a favor:

with team-up integration i win so much time. recurrent memberships payments.So easy way to develop payment in our boxes.

Puntos en contra:

possibility to decrease charges for little payment. 0,20centimes for little payment is so big. in the past we used for so much payment now it's too expensive for little payment. 0,20cent add-on has been living like an horrible news for us.. We need to use stripe now for that.

Gocardless - Be able to add a payment choice for your customers

Comentarios: We used Gocardless since 2015, I discovered the product in 2020 and I recommend it because the product is still ramping up, more ergonomic and try to add in France the "instant direct banking" to earn efficacity an security.

Puntos a favor:

What I like in Gocardless is his reliability, we connected it to our acconting system, ours emails adress, our software and also at our internal communication. It's posible to deal with our reccuring billing but also one time payments. Success+ is also a good product of Gocardless to which automatically restarts failures.

Puntos en contra:

I'm a little bit of disappointed the time to recover the money between the billing and the money in our bank account. It's between 8 and 14 days.

GoCardless - Direct Debits

Comentarios: Go Cardless were very hard to deal with, especially when we set up a dedicated truct account to recieve inbound payments. It was very hard to get GoCardless to recognise this account, even though it was specifically just for payments that were to be made via Go Cardless.

Puntos a favor:

It provided a solution that allowed our customers to authorise Direct Debit payments for recurring payment amounts.

Puntos en contra:

We are based in NZ and it was very hard to contact them. We stopped using GoCardless because the fees were to expensive for low value payments. It is actually possible to direct debit money from a persons account without obtaining their permission.

NEVER Use This Service - They are the WORST!

Comentarios: I HATE this business!! They are the absolute worst. They allow you accept payments from customers, and THEN they suspend your account. The "Account Review" team can ONLY be reached by email and then NEVER respond. They have over $40,000 of my funds and have holding my account hostage for over two weeks and counting...

Puntos a favor:

The provide of their service, which they have broken.

Puntos en contra:

Everything about actually working with them.

Reliable and cheaper alternative to credit card payments

Comentarios: Good, it just works and you can rely on it.

Puntos a favor:

So much cheaper than credit card payments.

Puntos en contra:

I would like to integrate it more with my financial system.

Best Recurring Revenue Software

Comentarios: Seamless. After some admin to set it up to suit my business, it ran on it's own. I never needed to think of it again.

Puntos a favor:

Easy to set up, integrated with my website, took payments on time and paid to me on a following date. This solved a major headache for me.

Puntos en contra:

I honestly can't think of anything. Any mistakes were on my part and were rectified quickly.

GoCardless Is an Incredible Payment Processing Solution

Puntos a favor:

GoCardless has been a reliable and easy to use payment processing software. I like the efficiency of GoCardless.

Puntos en contra:

GoCardless makes work easier for us. I like the flawlessness of GoCardless.

GoCardless: A Great and Must-Have Payment Management and Processing Solution

Puntos a favor:

GoCardless has been an amazing tool that makes payment processing smooth. It is accurate to use and reliable.

Puntos en contra:

GoCardless is so amazing. I haven't experienced issues with GoCardless.

Minimal Transaction Fees for Reliable Payment Processing

Puntos a favor:

The minimal transaction fees. This was the only way we were able to afford to start accepting online payments for tuition/fees right off the bat.

Puntos en contra:

Some of the banking terminology is perhaps unique to Britain, or at least very different from what's commonly used in the U.S., so there's a small learning curve to figuring out how transactions are processing.

BA Review of GoCardless

Puntos a favor:

Easy to integrate and good pricing for mobile payment.

Puntos en contra:

Although the company has good scalability options, sometimes it doesn’t work properly with high load of payments. Although it is very rare.

Time Saver and Really Helped Our Cashflow

Comentarios: It's been an overwhelmingly positive experience. Its helped to automate the invoice billing function, saving time, and costs because I'd say its at least 80% cheaper than the software provider we were using before. Our preferred payment method is BACS or GoCardless.

Puntos a favor:

I like having a link that you can send and invite people to sign up which can be customised with your business logo. We use it on all our communications. Before, people had to download a page, print it off, sign it, and scan or post it back... this is all online, its quick and its easy for customers to sign up.

Puntos en contra:

Sometimes the Direct Debit collected doesn't automatically allocate itself within our QBO system to the customer who paid... I think its how we set it up (yet some DO match themselves off), so I've got to figure that one out.

GoCardless

Comentarios: My overall experience with GoCardless is incredibly positive and I would definately recommend anyone using this to make their life easier collecting payments from customers.

Puntos a favor:

I'm really impressed at how GoCardless has enabled me to seamlessly take payments automatically from my customers, cutting down on my admin time.

Puntos en contra:

There isn't really anything about it that i don't like.

ATTENTION ESCROQUERIE

Comentarios: Client ou victime chez eux depuis très peu.
Après avoir prélevé les sommes chez nos clients, notre compte a été désactivé. Aucun paiement sur notre compte, aucun remboursement aux clients. Je leur ai écrit plusieurs mails tous sans réponse Un dépôt de plainte est en cours à leur encontre pour escroquerie et visiblement ce n'est pas la seule plainte.

Puntos a favor:

aucun c'est une escroquerie, prélève l'argent sur les comptes des clients puis deviennent injoingnable

Puntos en contra:

après avoir prélevé les sommes de nos clients. Aucun paiement sur notre compte, aucun remboursement aux clients. Aucun moyen de les joindre.

Simple, effective and easy to use

Comentarios: Generally hassle free and does all that we need it to do.

Puntos a favor:

It is simple to setup and use and integrates easily with so many 3rd party applications.

Puntos en contra:

There is nothing particular to dislike about this product

Go Cardless - A fantastic solution

Comentarios: Game changing! This has made our debt collection process so much more efficient and so easy to rectify any payment issues. We no longer have issues of overpaid or underpaid amounts as this collects as necessary on invoice due dates..

Puntos a favor:

We are able to receive payments via DD which means monthly invoices are settled on time every time. The integration with Xero has removed so much of the manual input when reconciling the debtors accounts.

Puntos en contra:

Nothing to report, I think the software is fantastic

Food Connects Inc.

Comentarios: Love it for the most part.

Puntos a favor:

The Ease of use and Reporting is exceptional.

Puntos en contra:

It looked at the balance due to early and did not consider credits applied.

Excellent Product

Comentarios: Excellent system for regular payments to one supplier.

Puntos a favor:

Simplicity and straightforward notification before and after payments.

Puntos en contra:

Many emails generated for one transaction but it is required.

Robbed by GoCardless

Comentarios: Nightmare! Stay away if you are in the USA.

Puntos a favor:

Nice looking website but they have horrible customer service and cancel your account after collecting money for you and won’t give it to you or give it back!

Puntos en contra:

They reverse their “verification”of your account after you collect a payment. They won’t say why. They won’t talk to you. They have horrible customer service and cancel your account after collecting money for you and won’t give it to you or give it back!

Simple but powerful solution for recurring payments

Puntos a favor:

The ease of which it integrates with our invoicing software meant we had recurring billing up and running in now time.

Puntos en contra:

It took me a little time setting up another bank account, but most of the issue was with the bank

Coiuld have been so much better

Comentarios: Poor. instead of accepting direct debits seemlessly, it prompted clients to pay monthly, which some did and some didn't. It was not the automated solution that was sold to us.

Puntos a favor:

Not a lot. It certainly did not deliver anything that it promised. Very unhelpful.

Puntos en contra:

i did not deliver. It was suppossed to be our solution for accepting direct debits

Excellent direct debit solution for vendors

Comentarios: GoCardless is perfect for everybody that wants to start offering direct debit to clients without having to invest vast amounts of money upfront.

Puntos a favor:

GoCardless was very simple to setup years ago when we wanted to offer our clients the option to pay via direct debit. Forunately there is a ready made connection to Zoho Books which made the whole setup extremely easy.

Puntos en contra:

The fees are a bit higher than competitors, but that's understandable given the fact that there are no setup fees or recurring fees.

GoCardless Makes Life Easier

Comentarios: We have been able to encourage more of our clients to sign up to this payment system as it is easy and straightforward for them to manage. It has lessened the admin for both us and them.

Puntos a favor:

The integration of Sage with this payment system is paramount to our business. Clients are encouraged to sign up to this which enables us to manage our cash flow more effectrively.

Puntos en contra:

To date I have not come across any features that I have not liked or used.

Holding over $3000 for months with zero support

Comentarios: Horrible support. Months i have been trying a got nowhere.

Puntos a favor:

The signup was easy but that is about it

Puntos en contra:

Took over 3k out of our clients account and cannot complete deposit. Changed bank account info, verified again, bank statements etc. This company has 0 support. Dont trust them to handle your money. I cant even refund the client and get paid another way as the error is always that i dont have the funds to do a refund even though they are holding the original ACH amount.

Incasso ssd facile

Comentarios: Tuto sommato buona. Ma l'assistenza lascia molto a desiderare.

Puntos a favor:

È una delle poche piattaforme a offrire l'incasso degli addebiti diretti. Credo sia il suo più grande pregio.

Puntos en contra:

Il processo di registrazione è lento e macchinoso e non è detto che ti approvino in poco tempo. Decisamente da rivedere tutto l'onboarding.