---
description: ¿Qué piensan los usuarios de GoCardless? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de GoCardless.
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title: GoCardless - Opiniones, precios y características - Capterra España 2026
---

Breadcrumb: [Inicio](/) > [Software para procesadores de pagos](/directory/30232/payment-processing/software) > [GoCardless](/software/156081/gocardless)

# GoCardless

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> Recibe el pago a tiempo, siempre, con GoCardless. Permite que las organizaciones realicen pagos recurrentes como y cuando lo deseen.
> 
> Veredicto: 86 usuarios lo han valorado con **4.0/5**. De los mejores valorados en **Probabilidad de recomendación**.

-----

## Vista rápida

### ¿Quién usa GoCardless?

Todas las empresas que realizan pagos regulares o recurrentes.

## Estadísticas y valoraciones rápidas

| Métrica | Valoración | Detalles |
| **En general** | **4.0/5** | 86 Opiniones |
| Facilidad de uso | 4.0/5 | Basado en las opiniones generales |
| Asistencia al cliente | 3.4/5 | Basado en las opiniones generales |
| Relación calidad-precio | 3.8/5 | Basado en las opiniones generales |
| Funcionalidades | 4.0/5 | Basado en las opiniones generales |
| Porcentaje de recomendaciones | 70% | (7/10 Probabilidad de recomendación) |

## Sobre el proveedor

- **Empresa**: GoCardless
- **Ubicación**: London, RU
- **Constitución**: 2011

## Contexto comercial

- **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+
- **Despliegue y plataformas**: Cloud, SaaS, Web
- **Idiomas admitidos**: alemán, español, francés, inglés, neerlandés, portugués
- **Países disponibles**: Alemania, Reino Unido

## Funcionalidades

- Creación de informes/análisis
- Facturación
- Facturación recurrente y suscripciones
- Payment Gateway Integration
- Procesamiento de pagos
- Varias divisas

## Integraciones (en total: 4)

- QuickBooks Online Advanced
- Sage CRM
- Xero
- Zuora

## Opciones de asistencia

- E-mail/Help Desk
- Preguntas frecuentes/foro
- Base de conocimientos
- Asistencia telefónica
- Asistencia 24/7
- Chat

## Categoría

- [Software para procesadores de pagos](https://www.capterra.es/directory/30232/payment-processing/software)

## Categorías relacionadas

- [Software para procesadores de pagos](https://www.capterra.es/directory/30232/payment-processing/software)
- [Software de facturación recurrente](https://www.capterra.es/directory/30927/recurring-billing/software)
- [Programas de facturación](https://www.capterra.es/directory/30015/billing-and-invoicing/software)

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## Opiniones

### "Easy way to win time" — 4.0/5

> **Ludovic** | *6 de diciembre de 2022* | Deportes | Valoración de la recomendación: 8.0/10
> 
> **Puntos a favor**: with team-up integration i win so much time. recurrent memberships payments.So easy way to develop payment in our boxes.
> 
> **Desventajas**: possibility to decrease charges for little payment. 0,20centimes for little payment is so big. in the past we used for so much payment now it's too expensive for little payment.  0,20cent add-on has been living like an horrible news for us.. We need to use stripe now for that.
> 
> Great, just for little payments the charges update had changed our way to work with that. For the rest, we love it.

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### "A useful platform for collecting payments easily." — 5.0/5

> **Emma** | *9 de marzo de 2026* | Gestión de organizaciones sin ánimo de lucro | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: My favourite feature about GoCardless is the easy way you can collect and process payments. It captures all information required for auditing and has the option to process refunds if requested by the customer. GoCardless sends regular emails with pay-out information, including the customer detail breakdown and fee amount deducted to allow for quick reconciliation, and quickly transfers money into our bank account with no issues. GoCardless integrates with both our accounting and fundraising software, ensuring the 2 systems are synced. It has a user-friendly interface and is easy to navigate. It is cloud-based and has two-step authentication. There is no big learning curve to use GoCardless. GoCardless communicates well through regular emails.
> 
> **Desventajas**: The thing I like least about GoCardless is the slow customer service for when bugs arise, although I do not need to seek support often, and usually operation is smooth. Fees can also be quite high on small transactions, but all the various payment collection software we use charge fees and are similar. We also pay a monthly charge, which we do not do with our platforms. However, the benefits out-weigh the fees, and we have used GoCardless for many years. The monthly charge allows us to use our custom branding, which is a must for brand awareness.
> 
> My overall experience with GoCardless is a positive one, it is a useful platform that integrates with our systems and allows for the smooth day-to-day running of our organisation. We therefore have no plans to stop using GoCardless, even after a tech audit.

-----

### "Average service at a reasonable price" — 2.0/5

> **Richard** | *4 de noviembre de 2025* | Software informático | Valoración de la recomendación: 2.0/10
> 
> **Puntos a favor**: The direct debit with Quickbooks, when it works. It is seamlessly integrated with Quickbooks to automate customer payments every month
> 
> **Desventajas**: When the direct debit integrated services between Gocardless and Quickbooks doesnt work, which happened for 50% of out customer base and was very hard to restore. Also, Gocardless cant collect payments from Poland where some of our customers are based.
> 
> It has been very up and down. The customer support team are genuinely helpful but it is limitations in the product offering that let them down.

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### "Useful for collecting subscription payments from customers" — 4.0/5

> **Tom** | *25 de julio de 2025* | Tecnología y servicios de la información | Valoración de la recomendación: 9.0/10
> 
> **Puntos a favor**: Once a customer is signed up for Direct Debit, it is easy to take payments from them. Subscriptions can be bundled into templates, and changing them is straightforward.
> 
> **Desventajas**: Can take a few days from the payment submission date to actually receiving the funds in your account.
> 
> Handy platform for ensuring prompt payments from customers - instead of relying on them to make manual payments. Reduces the chances of missed payments.

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### "The goto option for Direct Debits. Shame the dev tools are lacking and the pricing is on the high side." — 4.0/5

> **Edward** | *30 de octubre de 2025* | Software informático | Valoración de la recomendación: 6.0/10
> 
> **Puntos a favor**: Simplicity and focus. While other platforms can get distracted and try to offer everything, GoCardless have focussed on and are a near authority on making Direct Debits available to the masses.
> 
> **Desventajas**: The lack of developer tools to simulate events. A sandbox environment is available, but it's not possible to fast forward through time to test payments as they progress from submission to payout. This makes development, testing and debugging tiresome. The pricing is also on the high side.

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