Opiniones de Eyefinity EHR

Make the Change!

Comentarios: Great support when we switched over from Exam Writer and continued support to this day after years of use! I absolutely love how intuitive the iPad is making it easy for new staff to learn. Overall my office flow is so much more efficient. One of the best decisions I ever made was switching to Eyefinity EHR.

Puntos a favor:

I love the standardization with Eyefinity EHR. Nothing gets overlooked during an exam because the process is the same, no matter the patient. But my favorite feature is using the iPad. It allows me to show patients what I’m doing in real time and makes the exam more personal.

Puntos en contra:

Not being able to see sticky notes outside of a visit

Pleased With Eyefinity EHR

Comentarios: My experience with EEHR is from the beginning. This EEHR continues to grow and develop month by month and year by year. I like it, my staff likes it and patients really think it is cool that all of their all exam information is captured on a small tablet. I use a mini iPad.

Puntos a favor:

The iPad application. The mobility of having patient information at my fingers tips at any time or place.

Puntos en contra:

The software works for me, so I have no complaints.

Stay with ExamWriter

Comentarios: ExamWriter is much better clinically than EHR. For doctors it is easier to follow, easier to document. We wouldn't have change to EHR if Officemate was more compatible with VSP and billing process. It's like EHR was developed and whether it was any good or not, Eyefinity was going to stay with it for some reason that had nothing to do with clinical efficiency. I would tell someone to stay with ExamWriter.

Puntos a favor:

It links with EPM for orders, billing. Fax letter feature is nice. Pharmacy link is nice.

Puntos en contra:

Clumsy, cumbersome, inefficient, obviously not written by a doctor. The iPad version is so different than the desktop version it is like a different program. The CL order and finalizing process is not intuitive at all. Auto coding feature is 100% wrong with every VSP patient. Way too many steps to achieve simple processes like printing an Rx. And the inability to "name" an Rx outside of it's limited list of Rx types is limiting. (i.e. Hobby/Sports is a category. You can't label an Rx "Music" or "Golf". Dumb. Try ordering an SCL in one eye and hybrid in the other. RGP orders do not forward properly. The CL trial feature is confusing when using multiple CLs with multiple Cl types. It is lame that you have to finalize a record before sending a letter for a referral without "Preliminary" showing up on the letter to a specialist. Sometimes there is no time finalize a record before sending the referral during an exam. The need to commit a "Plan" before a diagnosis is not at all practical. It does not follow a SOAP process that all doctors are trained to follow. The body indicator feature simple gets in the way of clinical drawings when drawing a pathology.

Convenient - easy to use; comprehensive EHR solution.

Comentarios: Convenient - easy to use; comprehensive EHR solution.

Puntos a favor:

The iPad app is a great addition to the system.

Puntos en contra:

Would like the fax function to be able to not only send but also receive.

A very good EHR with great upside

Comentarios: Over all as an earlier adapter I have been happy the see the software evolve at a decent pace.

Puntos a favor:

Protocols allow for increased speed and efficiency. For a medically oriented practice like ours I love the high levels of documentation possible. Routine or wellness eye exams are very quick and efficient. The smart fields are a good feature as well as quick documentation of visual acuities. The ability to import prescription medications from the patient's pharmacy is a great timesaver and enhances accuracy.

Puntos en contra:

The documentation for newer technologies like OCT angiography, Digital color vision testing, ERG's, Dark Adaptometry etc needs to be improved upon for better customization and flow. The most common dosages of prescription medications need to be better customized per user for automated filling of data fields.

Eyefinity EHR

Comentarios: Okay software. Not bad, but nothing great stands out either. It does have high ease of use and keeps documents secure. It lacks in customability compared to similar softwares.

Puntos a favor:

Simple, ease of use. Software is quick to learn, making the training of new employees quicker.

Puntos en contra:

Not very customizable compared to other EHR software. Software seems to lag often.

Better than nothing

Comentarios: The very simple eye exams are easy but people with multiple issues take forever to complete an exam. Poor ability to notify front desk about referrals, not easy to find glasses orders or contact orders without logging into a separate system.

Puntos a favor:

Auto fill capabilities make it helpful. Integrated with my autophoropter which is great.

Puntos en contra:

Scrolling. More scrolling. If I’m using a 24 inch monitor I should not have to constantly scroll up and down to finish an exam element. Fit everything within the screen. Don’t take up half my work area on static information I don’t need when performing an exam. Inability to easily see what is in the practice management side. So much of what we do involves the front deck and opticians, who only use the pm side. There is no way to communicate to front desk or see if glasses or contacts were ordered without logging into a separate system.

Eyefinity for eye care needs

Comentarios: An ehr system that gets the job done but could use some revisions to make it faster.

Puntos a favor:

It’s a complete ehr system that specifically addresses eye care provider needs.

Puntos en contra:

Very click heavy. Contains far too much information such as every contact lens known to man. Only about 50 percent of those contacts are still used today.

Great features but not perfected yet.

Puntos a favor:

The protocol system they have setup makes charting so much faster and reliable. No more training staff and having to go back and edit before signing off. Love the AI integration.

Puntos en contra:

EHR and EPM work on two different platforms rather than one system. Dont love the confusion that comes with that

Eyefinity upgrade

Comentarios: This is modern day office mate, the set up of information just makes sense and staff enjoys using it aside from the minor frustrations

Puntos a favor:

Ability to attach all of our screening devices to automatically load into system, system keeps track of last exam and families last exams so when you are on the phone you can recommend that it is time for family members exams. Ability to use tablet or desktop

Puntos en contra:

Contact lens input in exam is better but still time consuming and difficult, speed issues, internet blames EHR and EHR blames internet with no solution.

Practicing is fun again.

Comentarios: EHR allows me to see more patients daily and thus increase my daily productivity. I can now take an extra day off a week and maintain the same income.

Puntos a favor:

I love practicing in a way that allows me to face the patient. No longer is my back turned for most of the visit

Puntos en contra:

Actually nothing EHR is so much easier to use than Examwriter

Easy to make and prepare charts

Comentarios: Overall I like EHR. It's easy to use and the design is aesthetically pleasing. I can find all of the pertinent chart info on the left side and quickly see particular chart highlights on the right side beside each visit.

Puntos a favor:

Everything is laid out very plainly in EHR so it's easy to use. I like the sidebar on the left side showing a quick recap of the patient chart (med history, ocular history, meds, allergies, family history). For other softwares, I have to scroll through individual pages.

Puntos en contra:

I always have trouble remembering where the pharmacy and PCP tab is. It should be a little easier to find those since they're used a lot.

Do companies beta test.

Comentarios: Terrible, see above.

Puntos a favor:

obsoletely nothing. There is nothing I could say to recommend this, unless you want to recommend it to your competition to make them less efficient.

Puntos en contra:

Everything. Looks like it was put together by a five year old. Have to tap through multiple screens to get where you want to go (vs revolution emr where you can see everything in side bars). Can not see previous cd or iop when you are entering current data, have to back out two screens then go back in (terrible for glaucoma or medical patients). Will not let you enter previous contact data unless you enter an rx (how many patients can remember they are in oasys but do not remember there rx). Should I go on? This has added 2-4 minutes per pt for regular exams, probably closer to 5 minutes per pt for medical (do the math on a 15-20 pt day.

Frustrating

Puntos a favor:

Autofill options and drawing option.......

Puntos en contra:

Way too many tabs making it difficult to complete charting with ease and effectiveness. Everything is too time-consuming when clicking through multiple tabs. Does not give you the ability to customize.

Was a solid EMR software system

Comentarios: Great. No complaints except for with EPM which was the reason our office switched to Revolution.

Puntos a favor:

Everything was easy to learn, use and understand. I liked that it was simplified but that you could easily add in notes or changes that needed to be made to a patient's chart. It integrated flawlessly with EPM.

Puntos en contra:

There really wasn't much I disliked about this software. In the end we did ultimately decide to switch to Revolution.

Great Product

Puntos a favor:

Being able to communicate with staff or Dr's during a busy work day with the Intramail. Dr's being able to use the DirectMail to forward notes and referrals to other offices has been much more effective and faster than faxing paperwork.

Puntos en contra:

Adding a modifier to Contact lens fitting codes (or any other modifier) is to long of a process. Error messages coming up during pt exam in the room

Keeps getting better

Comentarios: E prescribing and referral letters are so much easier than they were in the past. What time savers.

Puntos a favor:

The thing that I like most about the software is that enhancements are made on a regular basis based on user feedback. New features are added regularly that make work flow and efficiency better. The patient portal is an example of this.

Puntos en contra:

I wish that the software was more seamless from EHR to EPM. I wish I had only one program that did everything. I know that this is by design and may not be a reasonable request.

Great Functions and customer service

Puntos a favor:

Many Features. Fast response when issues arise. Many ways to contact Tech support including facebook

Puntos en contra:

Very difficult to navigate. It almost feels that the software is still in development. Somethings work great and others not so much. way two many steps and clicks to get to what should be a simple task.

Eyefinity EHR

Comentarios: Clunky but better than Officemate

Puntos a favor:

iPads can get heavy but much better than computers

Puntos en contra:

Time consuming when trying to put in examinations

EHR

Puntos a favor:

easy to use, and video tutorials are very good

Puntos en contra:

I would like to have more flexibility to change software settings

Must have practice management system( Officemate or Eyefinity PMS) separate from EHR

Comentarios: Quite a long learning curve to get 92014/ 92004 code billed right for getting paid properly. Examwriter was more intuitive and "copied" what you wanted forwarded for future visits.

Puntos a favor:

contact lens products load correctly, but must be priced in practice management system correctly

Puntos en contra:

Using OfficeMate eyeglass order notes section to type exam notes (VA cc or sc, c/d ratio, iop) efficiently while in exam lane with patient , then I chart exam in Eyefinity EHR at my office desk. This improves my efficiency. Can really get bogged down performing contact lens trials, etc. as it is data driven. Does not copy forward previous findings like c/d ratio, cataracts, and other medical but can import previous spec rx and cl rx. Must read previous visits prior to seeing patient, whereas Examwriter "saw" historical findings and copied forward ( something Medicare doesn't approve of).

Why I love my u

Puntos a favor:

cloud based, navigating in the exams are very user friendly. Love the app

Puntos en contra:

not as customizable especially in the letters

Easy to Navigate

Puntos a favor:

Easy to use and navigate. Very organized

Puntos en contra:

Has system errors maybe once a month & have to call customer service to fix

Great system

Puntos a favor:

Easy to use, and to enter information into.

Puntos en contra:

This app is often running down, all problems are usually resolved pretty quickly though.

Eyefinity

Comentarios: Not really anything special

Puntos a favor:

Easy to use, page is easy to navigate website

Puntos en contra:

Ebuy dosen't offer all of vendors we use