Sobre iubenda

Soluciones de cumplimiento normativo en línea con el respaldo de abogados y con la practicidad que solo un software puede proporcionar.

Descubre más sobre iubenda

Puntos a favor:

Ease of use and speed in setting the cookie policy and privacy policy. Extremely simple to insert services.

Puntos en contra:

A little bit of difficulty in understanding all the things that must be done.

Valoraciones de iubenda

Evaluación media

Facilidad de uso
4,5
Atención al cliente
4,7
Funcionalidades
4,6
Relación calidad-precio
4,6

Probabilidad de recomendación

9,0/10

iubenda tiene una valoración global de 4,7 estrellas sobre 5 según las 155 opiniones de usuarios de Capterra.

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Filtrar opiniones (155)

Viktor
Viktor
CEO en Canadá
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Best privacy policy and cookie solution on the market!

5,0 hace 3 años

Comentarios: Iubenda helps save thousands of dollars in attorney fees and provides an easy solution for anyone to generate privacy policy and implement the cookie solution. It's so easy to use, that we even offer our clients (bloggers, small businesses, etc.) complimentary set up of Iubenda on their websites. It usually takes us 15-30 minutes to generate privacy policy and implement the cookie solution. Timing depends on how extensive the privacy policy needs to be. For bloggers usually 15 min, for businesses usually 30 minutes.

Puntos a favor:

Iubenda provides an easy way to generate privacy policy to comply with all international privacy laws like GDPR, CCPA, etc. Plus, once you generate privacy policy you can easily keep it updated as things change. Iubenda stays on top of the laws around the world, so they adjust and add more stuff to help users comply with new laws. They recently added CCPA compliance, and it was a breeze to activate and add to our privacy policy. In addition to the privacy policy, their cookie solution is indispensable. We set up Google Tag Manager integration to allow for prior blocking of cookies, and everything works without issues.

Puntos en contra:

The service itself is great, there are really no cons. However, the only thing where I would like to see improvement is support times. They can be a bit slow to respond, but do help with the issues. The other thing, I wish they would add more service providers quicker to grow their database.

Alternativas consideradas: Termageddon y Cookie Control

Razones para cambiar a iubenda: By far, Iubenda is the best and most cost-effective solution compared to its competitors. The problem with some of the competitors is that they help you generate privacy policy and you're done. You have to generate a new policy when things change. That's too much work. With Iubenda you can easily add more providers to your privacy policy, add any new laws, and they keep your privacy policy updated. It's a live document.

Marco
Marco
Web Designer en Italia
Usuario de Linkedin verificado
Diseño, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best GDPR/CCPA solution on the market

5,0 hace 7 meses

Comentarios: I started using it more than 2 years ago for client work, and I've never stopped since then. It's easy to use and fast to implement once you put in some effort, and it gives you a solid compliancy level. It's an essential tool for every web designer and marketer.

Puntos a favor:

There are several benefits to using iubenda for GDPR compliance. First, it can help ensure that your data is properly collected and stored. Second, it can automate the consent process so you don't have to check each individual pop-up or Formfield on your website. And finally, once users have given their consent, iubenda will keep track of this information so you always know who has agreed to receive marketing messages from your company. It keeps your policies constantly updated by a team of top-level lawyers, so you don't need to check the law variations compulsively to remain compliant with them.

Puntos en contra:

It's an advanced platform since it offers a suite of tools. It should be easy to use, but it can be overwhelming since there are so many options. It is also quite expensive, but that's fair since they are the best on the market in my opinion.

Alternativas consideradas: CookieYes y Axeptio

Razones para cambiar a iubenda: It seems the most versatile to me. Also, they are one of the few Italian tech startups that work on a large scale, and as an Italian, I want to support them.

emiliano
emiliano
Senior programmer analyst en Italia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Mettersi in regola con il GDPR in modo semplice

4,0 el mes pasado Nuevo

Comentarios: Soddisfatto

Puntos a favor:

La possibilità di personalizzazione e la creazione in automatico della privacy policy

Puntos en contra:

La personalizzazione della style sheet non è completa ed a volte possibile solo con interventi inline

Adam
Adam
CEO en EE. UU.
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Using iubenba will hurt your Google rankings

2,0 hace 8 meses

Comentarios: I cannot recommend iubenda to any company that uses SEO as part of their go to market strategy. Interestingly, fixing their cookie consent file is an opportunity for them to turn a weakness into a strength, but they haven't acted on that. If they do, I'll happily update this review.

Puntos a favor:

I love the idea of iubenda. A great starting place for compliance.

Puntos en contra:

After six months of complaining that the "core" file used for cookie consent is causing our site to fall in Google's rankings, the company has still not made any changes. More than 70% of their core file is unused by our settings, and that slows down our page load speed enough for our site to now fail Google's Core Web Vitals. They claim they are looking into this, however, it's been six months so I'm writing this poor review to hopefully help motivate the team to fix this. We rely heavily on SEO and have isolated iubenda as our bottleneck, and the team has shown no actionable response.

Azizah
Azizah
Office Management en Malasia
Usuario de Linkedin verificado
Telecomunicaciones, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Webiste privacy and cookies management with iubenda

5,0 hace 3 meses

Puntos a favor:

With iubenda, making safety and privacy policies is a cakewalk, instead of taking a gamble on a public privacy or cookie policy (without knowing if it benefits the company) or paying loads of cash on an attorney to draft one. When you install iubenda, it will automatically scan the existing site and provide you with the option to personally choose the extensions, plugins, and services you use. Based on such data, iubenda will design custom privacy and cookie disclaimer for your website.

Puntos en contra:

It's not the software I had issues with but rather the expectation that a single individual should be capable of ensuring a webpage complies with all applicable laws. A website-scanning tool is available to assist you in locating potential new services to include, although it is not entirely reliable just yet.

Lucia
Editor e Social media manager per autori en Alemania
Edición, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Da quando uso iubenda sono più tranquilla

5,0 hace 7 meses

Comentarios: Molto positiva. Tempo fa ho avuto un problema, o meglio ero io che non riuscivo a capire una cosa, ho contattato l'assistenza e abbiamo subito chiarito tutto. Gentilissimi.

Puntos a favor:

I vantaggi nell'usare Iubenda sono tanti, prima di tutto, come dico nel titolo della recensione, io mi sento molto più tranquilla, perché so che dall'altro lato ci sono dei professionisti specializzati che si occupano di queste cose al posto mio. Ho provato in passato a fare "da me", ma l'impiego di tempo nel fare le ricerche dovute, la paura di sbagliare e la continua ansia di non aver fatto tutto a dovere erano troppo pesanti. Tutto questo è sparito da quando ho acquistato iubenda. E se qualcosa viene aggiornato, lato legale, loro mi avvisano, e finora non ho mai dovuto mettere mano io, perché hanno di conseguenza aggiornato la mia privacy policy e la consent solution per me.

Puntos en contra:

Al momento non c'è qualcosa che mi piace meno.

Rosaria
Rosaria
Web Designer en Italia
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Servizio per tutti

5,0 hace 2 meses

Comentarios: Consigliato a tutti i miei clienti per le privacy policy di base

Puntos a favor:

La configurazione è semplice e guidata, non è possibile sbagliare. Le soluzioni proposte sono moltissime, dalla soluzione più semplice a quella più completa e organizzata.

Puntos en contra:

Alcune soluzioni sono davvero onerose e non alla portata di tutti.

Piergiorgio
e-Commerce Manager en Italia
Electrónica de consumo, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Facilità d'uso e consigli personalizzati alle proprie esigenze

5,0 hace 7 meses

Comentarios: Lo utilizzo da diversi anni e ringrazio il servizio clienti per la sua competenza nel risolvere in tempi brevi problematiche specifiche al mio caso. Non mi hanno rimandato ad un call center o a delle Faq

Puntos a favor:

La facilità d'uso e di comprensione oltre al layout grafico

Puntos en contra:

Non ci sono aspetti negativi anche se ho esigenze abbastanza semplici e standardizzate

Donato
responsabile en Italia
Consultoría de gestión, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Il migliore in assoluto

5,0 hace 2 meses Nuevo

Puntos a favor:

L’automazione e il rispetto delle regole è alla base di iubenda voto 10

Puntos en contra:

Nessun inconveniente l’unica cosa è abbassare il prezzo leggermente per tutte le funzionalità

Usuario verificado
Web Designer en Italia
Usuario de Linkedin verificado
Marketing y publicidad, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Bravi, veloci ed efficienti

5,0 el mes pasado Nuevo

Puntos a favor:

Sono stata seguita da Lorenzo, bravo, veloce e super disponibile! Complimenti!

Puntos en contra:

Nulla, per ora è il migliore in circolazione

Usuario verificado
Web Content Manager en EE. UU.
Usuario de Linkedin verificado
Muebles, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Super-simple privacy policy generator for those who hate managing and updating their site policies

5,0 hace 5 años

Comentarios: Helps us easily generate a compliant Privacy Policy and makes it easy for users to understand

Puntos a favor:

I LOVE iubenda. If you, like me, are part of a smart team and can't afford to pay legal fees to update your privacy policy every time you add some code to your site, or you just hate having to manage that process, then iubenda is for you. It's ridiculously affordable, and super easy to use. Essentially, you just tell it what you do or what third party services you use, and it will generate the proper legal wording in your Privacy Policy for you. Not only that, but they keep their wording up to date and have tons of popular services in their library, such as Google Analytics, DoubleClick, AdRoll, and thousands more. Even better, they have a "simplified" version of this policy that you can place anywhere that's free of legalese and makes it easy for the every day user to understand. This simple version can then be expanded to a detailed version that is still easy to understand. They also have great support and resources available to further educate you about compliance and current issues in the privacy and data protection world.

Puntos en contra:

The only negative I can think of is that they don't have verbiage for absolutely everything pre-written, although you can request services that they don't currently have in their library right inside the platform.

Respuesta de iubenda

hace 4 años

Hello, thank you for the review, it's greatly appreciated! We are happy you like our service and we are constantly working in order to add new features and clauses to our generator. if you happen to need assistance with our solutions, please contact us anytime at info@iubenda.com or through the support chat you can find in every page of our website

Jonathan
Owner en EE. UU.
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

iubenda: Automate your Privacy and Cookie Policies

5,0 el año pasado

Comentarios: Overall, if you want to take a lot of stress and costs out of adding privacy and cookie policies to your website, check out iubenda. While I just use the product for the basic cookie and privacy policies, they do have many other features for GDPR and California's CCPA.

Puntos a favor:

iubenda takes the hassle out of privacy and cookie policy creation. Instead of relying on a free privacy/cookie policy (that you don't know if it covers you) or paying tons of money to a lawyer to write one up (that may not cover you in a couple of months as public policies change, iubenda has your back. iubenda will both scan your website and allow you to manually select different plugins, tools, and features you use on your website. From that information, iubenda puts together a privacy and cookie policy covering exactly what's on your website. Best part? iubenda allows you to embed a code with your policy on your website that automatically updates and policies change. You don't have to constantly copy/paste new updates as they come out. iubenda also email you if it detects changes on your website that may require you to update parts of your privacy or cookie policy. Then, you just have to log into their platform, accept or ad those changes, and they will automatically populate to your website.

Puntos en contra:

iubenda is all-around great, especially if your website is built on a mainline platform and uses plugins or add ons that are popular. However, if you use tools on your website that iubenda doesn't recognize and isn't in their system, you may have to manually add to your privacy or cookie policy. They are constantly adding to their system, so just because it doesn't recognize something today doesn't mean it won't be added in the future.

Daniele
Consulente Informatico en Italia
Software informático, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Servizio a dir poco fantastico

5,0 el año pasado

Comentarios: Servizio a dir poco fantastico, soprattutto se avete bisogno del loro supporto tecnico. Negli anni abbiamo acquistato circa 40 licenze senza mai un problema su diversi account. Abbiamo avuto poi la necessità di migrare tutte le licenze su un unico nuovo account e il loro supporto tecnico è stato a dir poco fantastico come velocità, competenze e disponibilità. Stra consigliato se volete adeguare il vostro sito ( o quello dei vostri clienti) alla normativa GDPR e dormire sonni tranquilli!

Puntos a favor:

Servizio semplice da usare per adeguare in modo perfetto il vostro sito web (o quello dei vostri clienti) alla normativa GDPR. Con un unico servizio potete creare le policy, cookie banner, consenso preventivo e avere la possibilità di registrare il consenso (ora obbligatorio) con la loro consent solution. Il loro supporto tecnico è a dir poco favoloso e disponibilissimo. Insomma, stra consigliato!

Puntos en contra:

Nessuno! E se avete problemi nella configurazione il supporto tecnico è disponibilissimo e velocissimo nell'aiutarvi a risolvere qualsiasi tipo di problema!

Ute
IT-Trainer en Alemania
Aprendizaje en línea, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Making the life of single business owners easier!

5,0 el año pasado

Comentarios: Is did not only use the software myself. I also promoted it and supported it for the websites of my clients.
This way I could even reduce their workload and could make them really happy.

Puntos a favor:

You have your own business and a lot of work to do? Fine for you! But how much time do you have to think about GDPR or legal things? Do not worry. There are people who focus on this and do an excellent job. Let iubenda sort your problems out about a cookie solution on your website that is compliant to your and the legal needs. Set it up and forget it until somethings is changed. This is he way, you find time for all the things, that you need to run your business and make money.

Puntos en contra:

Its not the software, that I did not like, but the complexity of websites, their compliance to law and how one person should be able to deal with it all on his or her own.

Lorenzo
Web Developer en Italia
Diseño gráfico, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

The best solution for your website's privacy, cookies and consents management

5,0 hace 3 años

Comentarios: I'm very satisfied with the service offered by iubenda. It allows my clients to save a lot of money for the process of creating and implementing all the legal documents and procedures required when creating a website. I'm able to implement everything with ease without coding a single line, so it makes this the fastest and most reliable solution on the market.

Puntos a favor:

Quite easy to generate the privacy/cookie policy documents. Thanks to the wordpress plugin is effortless implementing the scripts in a website. Customer support is very kind and on the spot.

Puntos en contra:

The generation of the privacy/cookie policies could be easier. There is a tool that scans the website to help you find the services to add, but it's not perfectly reliable yet. Still, it's very helpful.

Stefano
Owner en Italia
Internet, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Supporto clienti di notevole efficienza

4,0 hace 3 años

Comentarios: Dopo le prime difficoltà iniziali, grazie al supporto clienti abbiamo compreso l'uso del software che ora stiamo implementando su tutti i siti dei nostri clienti.

Puntos a favor:

La gestione della dashboard, efficace e semplice da gestire, ben fornita di informazioni chiare atte a comprendere quello che serve.

Puntos en contra:

Qualche difficoltà di implementazione per i casi più complessi con l'uso di cookie di terze parti, ma ben risolto insieme al supporto clienti

Alternativas consideradas: Quantcast

Razones para elegir iubenda: Non rispettavano esattamente quanto richiede la normativa.

Razones para cambiar a iubenda: Sono gli unici che hanno risposto immediatamente alle domande pre-vendita, con una assistenza diretta immediata anche con il supporto tecnico che ha risposto alle nostre prime domande.

Mauro
Developer en Italia
Software informático, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Essential!

5,0 hace 12 meses

Comentarios: I am very satisfied with the service and automatic checks notify me if I am not compliant with the GDPR, simply by notifying me via email. Very useful and essential

Puntos a favor:

Iubenda helps me to be in compliance with the GDPR with minimal effort and investment. It is easy to use and is continuously updated according to the requests of the Privacy Guarantor

Puntos en contra:

some components are a bit expensive but I have saved a lot of time for the development of the websites I manage

Carlo
Carlo
Designer en Italia
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best Privacy Support

5,0 hace 4 años

Comentarios: Given the new regulations and the complexity of the laws, thanks to iubenda we have arranged some details that we had not previously considered.

Puntos a favor:

The best privacy policy generator for your site. In a few minutes you can create a complete and accurate policy.

Puntos en contra:

No defect at the moment. Valid product and quick support.

Respuesta de iubenda

hace 4 años

Hello Carlo, thank you for your review, it's very appreciated! We are happy to hear that you fully enjoyed our services. If you need help, our support team is always at your disposal.

Michael
Michael
IT System Engineer en RU
Usuario de Linkedin verificado
Servicios, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Excellent Hassle-Free Service

5,0 hace 4 años

Comentarios: The service is absolutely brilliant, they do not hesitate to offer information and support, and that is what is needed. I'm pleased because the service is affordable for people who do not have stacks of cash available, and it simple, and straight forward to use.

Puntos a favor:

Like many when you're building a mobile and web application development business you need to get things moving quickly and without hassle. Iubenda offers that and simplifies the legal matters. As an end-user to many world-wide applications, my data and how it is stored, and processed matters to me, and I want the same for my end-users. Iubenda is simple to use and integrate into your web and mobile applications and its great if you want to understand data protection law.

Puntos en contra:

That I license covers an app or website and cannot be easily made to cover an entire organisation for example take a business that might have a mobile app, dashboard, and website. It would be great if Iubenda made it so one license covers the various applications even though yes they may have different data processing matters.

Usuario verificado
Scrittore en Italia
Usuario de Linkedin verificado
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Ottimo per essere in regola con la GDPR

5,0 hace 2 años

Comentarios: Sicuramente mi ha fatto risparmiare tempo e soldi che altrimenti avrei speso per cercarmi un legale.

Puntos a favor:

Lo script fornito da Iubenda ti consente di mettere in regola il tuo sito con le nuove normative fornite dal GDPR riguardante la privacy.

Puntos en contra:

Non sempre risulta immediato. A volte bisogna capire bene cosa fare e come agire per poter applicare il codice nel proprio sito.

Filippo
Consultant en Italia
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Excellent service

5,0 hace 4 años

Comentarios: I became a customer and I recommend it to my clients because the reliability of the service is high. For over two years I have relied on Iubenda so I no longer have to worry about these legal aspects of a website.

Puntos a favor:

completeness, effectiveness, safety are crucial aspects for any activity on the web

Puntos en contra:

customer service is really efficient so, for every question, I always have the answer

Simone
Owner en Italia
Software informático, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

An easy solution for cookies, privacy and GDPR...

5,0 hace 3 años

Comentarios: A truly excellent experience of use and human relationship. Excellent webinars that Iubenda offers from time to time.

Puntos a favor:

An easy solution to manage all issues related to compliance with cookies, privacy and GDPR for all my clients. Easy to integrate, efficient and with excellent support.

Puntos en contra:

Some funcionality should be implemented as widget

Federico
Web Master en Italia
Deportes, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Iubenda one of the best GDPR compliance tools kit

5,0 hace 2 años

Comentarios: I tried other competitor similare software to be compliance with GDPR. After 2 year I consolidated all the different GDPR tool to Iubenda, becasue they have the most complete 360 degrees soution

Puntos a favor:

The ease of use of the software and the huge number of functionality.

Puntos en contra:

The Consent Solution + Internal Privacy Management price is high and is not progressive based on the traffic

Davide
Commerciante en Italia
Ropa y moda, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

il numero uno per le suluzione cookie & privacy policy

5,0 el año pasado

Puntos a favor:

Semplice da usare, ti garantisce di essere in conformità con la legge per chi ha sito web. Si aggiorna automaticamente al variare delle leggi in vigore. Supporto tecnico ottimo e anche in lingua italiana.

Puntos en contra:

non ho suggerimenti per ora, funziona tutto bene.

Mino
Web master en Italia
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Iubenda Licence Pro

5,0 hace 4 años

Comentarios: I had known Iubenda for a long time, but all of its infrastructure was decidedly improved, especially the clarity of the procedures.

Puntos a favor:

Product that responds correctly to our needs. Clarity for its use and installation Clarity of the license conditions Great customer focus and opportunities to learn how to use it Excellent relationship between quality and price

Puntos en contra:

Improved account management procedure, but otherwise I have not found any defect or problem at the moment.