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Sobre Doxy.me

The simple, free & secure telemedicine solution® (La solución de telemedicina sencilla, gratuita y segura). La telemedicina hecha simple y fácil para ti. Crea tu sala personal y comienza.

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Puntos a favor:

Its really easy for the client to get started on. Customer service answers right away and is very helpful.

Puntos en contra:

I have had technical issues with the quality of the video session, frozen calls or poor image. Most of those are due to poor internet or poor connection in the part of the client.

Valoraciones de Doxy.me

Evaluación media

Facilidad de uso
4,9
Atención al cliente
4,5
Funcionalidades
4,6
Relación calidad-precio
4,8

Probabilidad de recomendación

9,4/ 10

Doxy.me tiene una valoración global de 4,6 estrellas sobre 5 según las 1.206 opiniones de usuarios de Capterra.

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Filtrar opiniones (1.206)

Cassandra
Office Manager
Usuario de Linkedin verificado
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

No Downloading

5,0 hace 3 años
Los subtítulos en español están disponibles en el reproductor de vídeo
Usuario verificado
Usuario de Linkedin verificado
Dispositivos médicos, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Una buena puerta de entrada a la telemedicina.

4,0 hace 5 años

Comentarios: Fue mi puerta de entrada a la telemedicina. Es muy sencilla su implementación y pasar de cero a estar atendiendo a un paciente. No tiene una curva de aprendizaje empinada y la recomiendo para cualquier práctica que quiera iniciarse en teleconsultas.

Puntos a favor:

Es muy fácil usar Doxy aunque sea la primera vez, requiere poca configuración para lanzarse a atender. Es buena la calidad de las llamadas.

Puntos en contra:

Si bien me parece un buen producto para empezar, se puede volver útil alguna solución más robusta a medida que pase el tiempo.

JAIME
CENESTORAX en Colombia
Hospital y atención sanitaria, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

DOXY

5,0 hace 5 años

Puntos a favor:

Interfase sencilla y elegante. Fail integracion con la web.

Puntos en contra:

No he visto hasta ahora fallas. Funciona muy bien

Tesla
Tesla
None en EE. UU.
Usuario de Linkedin verificado
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Doxy.me review

5,0 hace 3 meses

Comentarios: I have had a very positve experience with it, very easy to use.

Puntos a favor:

I like that i can meet virtually for appointments.

Puntos en contra:

There is nothing i dislike about doxy.me. it is a great program.

Vickie
Clinical Social Worker en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Doxy.me is the only telehealth/teletherapy tool for me!

5,0 hace 6 meses

Comentarios: Pretty close to perfect. I get great service, very few call issues (which are generally an internet issue and NOT a Doxy issue), and for the price I get a TON of great tools and abilities.

Puntos a favor:

I love everything about Doxy. The price, the ease of use, the ability to communicate with patients en mass via waiting room announcements, and the ability for my patients to come into the waiting room for links to coping skills and important research documents. I can collect payments right through Doxy via Stripe, collect patient feedback via Dokbot, share information via screen share, and file transfer. Doxy provides analytics and meeting histories, and connects you will tools like therapeutic exercises with reminders, group calls, and electronic teleconsent with signatures.

Puntos en contra:

Honestly, there's nothing I "like least". I would say the one thing I would consider an improvement would be to add a reminder sound (ding!), which can be set for each call individually (or not at all) by the provider, to remind both patient and provider that it's time to "wrap it up." And while this would be a wonderful addition, I definitely don't consider it a deal breaker.

Ricardo
Therapist en EE. UU.
Organización cívica y social, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

No-clunk, user-friendly, clean way to do telehealth for both clinicians and clients!

5,0 el mes pasado Nuevo

Comentarios: It has been incredibly smooth for me as well as for my clients!

Puntos a favor:

It's incredibly user-friendly and clean looking which only helps me use it more often!

Puntos en contra:

I wish that the free version had a way for me to blur my background.

Usuario verificado
Usuario de Linkedin verificado
Diseño, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Works but with many inconveniences

2,0 el año pasado

Puntos a favor:

It seems like a free service, so it's an option for appointment based meetings

Puntos en contra:

but I have always had consistent issues for connectivity for both video and audio. Lagging has been a common issue so I would prefer other applications.

Kiran
M.D en EE. UU.
Práctica médica, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Doxy.me is a great platform for telemedicine.

5,0 hace 4 meses

Comentarios: Great, excellent, consistent, easy to use.

Puntos a favor:

Doxy.me is easy to use, secure & HIPPA compliant platform.

Puntos en contra:

Nothing. It fits my needs very well. I don't have any issues with it.

Rosalyn
Psychotherapist en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Good for the very small people.

5,0 hace 4 meses

Comentarios: Overall, very good. Clear picture, clear sound quality. Intuitive to use for me and clients.

Puntos a favor:

Free version - allows me to continue to work with the most vulnerable of people, knowing it's secure, HIPAA compliant (although not a thing in the UK, it speaks to the security) and has been more reliable than the paid version of another well-known platform. Thank you doxy - please continue to help us really small helpers who are helping those who can't afford any extra costs.

Puntos en contra:

Sometimes connection is dodgy - postponement of appojntments has been necessary.

David
psychotherapist en EE. UU.
Cuidado de la salud mental, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Easy to Use, worth every penny

5,0 hace 8 meses

Comentarios: I have used Doxy for 4 years. I checked out a number of competing platforms, all of which had more cons than pros. Doxy keeps it simple for me and more importantly, for my clients.

Puntos a favor:

This is the simplest, most user-friendly telehealth platform I have ever used, including the one within the EMR system I use. Also, it's easy to add multiple participants, so it works great for meetings as well as therapy sessions.

Puntos en contra:

The security measures make the connection a little fussy i.e. if your camera has been used on another platform and that software is not closed, Doxy will not allow a video connection. I just have to be careful and prepared to troubleshoot with clients.

Joseph
Licensed Professional Clinical Counselor en EE. UU.
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Reliable and secure

5,0 hace 6 meses

Comentarios: Over all experience the last three years have been with very little tech. issues, very reliable, Video feed improved, and added services. I have a professional account it works great.

Puntos a favor:

Security encrypted end from end and HIPPA compliant.

Puntos en contra:

occasional technical issue on other end with clients, mostly Android phones

Annelie
LCSW en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Doxy is the most professional and HIPAA compliant platform for counselors and doctors.

5,0 hace 5 meses

Puntos a favor:

Doxy is HIPAA compliant, and the platform is easy to use for myself and my clients. Clients do not need to download anything or enter personal information. They click on the secure link that I provide to them. Our connection is reliable unless one of us has WIFI issues (which is not Doxy's fault). I am thrilled with Doxy and feel it is more professional, protective, and secure than other platforms.

Puntos en contra:

I love Doxy! Doxy is the most professional and HIPAA compliant platform I have found for counselors and doctors.

Michael
Administrator en EE. UU.
Hospital y atención sanitaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Thank You, Doxy.me

5,0 hace 5 meses

Comentarios: Overall, Doxy.me is a valuable, efficient, budget-friendly tool to effectively provide virtual service to our consumers and is highly recommended.

Puntos a favor:

So user-friendly for me and our consumers. Provides excellent value for the investment.

Puntos en contra:

When using the background feature I can only use the blur, as the other backgrounds do not integrate the background in a way that is not distracting. The feature needs work integrating and blending the facilitator with the background smoothly.

Iris
Therapist en EE. UU.
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Reliable virtual platform

5,0 hace 11 meses

Comentarios: I have enjoyed using this platform and it has been quite reliable.

Puntos a favor:

I like that it is HIPPA compliant, easy to navigate, user friendly, and they offer a free version. My practice fluctuates and at times is slow which would not benefit me to pay the subscription.

Puntos en contra:

It would be nice if they offered different pricing options. I realized the higher you pay the more the "bells and whistles". The paid subscription has some great features which can be customized.

Vickie
LCSW en EE. UU.
Cuidado de la salud mental, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Love this product

5,0 el año pasado

Comentarios: I've used Doxy for more than two years now and I rely on it daily to help me communicate with my clients. From live video sessions to posting information and links in my waiting room, Doxy helps me expand the care I give to my clients. Because most of my clients are seniors, I particularly love that they don't have to wait for a link during each session. The static address allows them to bookmark my Doxy site so it's always available to them.

Puntos a favor:

Static address, waiting room, ability to collect copays, ability to share screen, two way uploads.

Puntos en contra:

It's not really a con but I do wish the client and I could both see the time we've been in session to keep sessions to an appropriate length.

Laura
MFT en EE. UU.
Hospital y atención sanitaria, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

I love this Product

5,0 hace 11 meses

Comentarios: It is easy to easy to use and each time I have had a problem they have responded well

Puntos a favor:

Ease of use and it has all the elements I need

Puntos en contra:

I have no complaints about the product.

sheila
Counselor en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

User friendly platform

5,0 hace 11 meses

Comentarios: it has served me well since the pandemic and after. Really appreciated having this tool when critical.

Puntos a favor:

Easy for clients to onboard. Therapist easily able to view clients reactions and respond to them. Easy to operate

Puntos en contra:

nothing. Never had a problem requiring assistance

Janet
Psychotherapist en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Doxy.Me is a great online platform

5,0 hace 9 meses

Comentarios: Very positive. They are very responsive to questions and support issues. The system works well.

Puntos a favor:

I started using Doxy.me during the pandemic when we all had to scramble quickly to move from in person to online. I've found the platform to be very easy to use for me as well as for clients. I continue to use the free version as I am not working as much and don't need the extra features.

Puntos en contra:

I have no complaints other than occasionally the meeting history gets lost when the call ends abruptly (internet outages happen).

Angela
Psychologist en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Doxy.me a wonderful platform

5,0 hace 10 meses

Comentarios: Overall this is a wonderful platform. I would recommend and have recommended to all of my colleagues providing telebehavioral health services. It is well worth the cost; very cost effective, and so easy to use for both the clinician and the client.

Puntos a favor:

HIPPA Compliant, waiting room, ease of use, cost

Puntos en contra:

Nothing about the site I don't like. Apparently it has a lot of capabilities I am not familiar with and need to become more familiar so that I can leverage the entire site for my telehelath practice.

Yvette
Psychotherapist en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Doxy works well

5,0 hace 8 meses

Puntos a favor:

Good audio and video and it's hipaa compliant

Puntos en contra:

I wish there was an alert to let me know when clients entered the waiting room. I also wish the virtual backgrounds worked better. Pt sometimes could not see parts of me. I looked ghostly

Nicholas
Psychotherapist en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Doxy is great for telehealth!

4,0 el año pasado

Comentarios: Doxy has made it possible for me to work from home. It has made it easy to acclimate new clients who have never done telehealth. My clients and I are very happy with the ease of use and quality of the audio and video. As a patient myself, I have used Zooom and other platforms and found them cumbersome, poorer in quality and harder to use.

Puntos a favor:

I like that the link is always the same and it is very easy for new users. I transitioned from in person to total telehealth in one day at the start of the pandemic. Doxy made it easy and less stressful.

Puntos en contra:

Occasionally the audio goes out or the video freezes, but I suspect that is due to users internet service. When clients have fiber optic internet there are rarely issues.

Allandra-Marie
Psychotherapist en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Affordable, efficient, Hipaa compliant

4,0 el año pasado

Comentarios: Overall I have had a very positive experience and the fact that I'm able to get this quality for free is priceless.

Puntos a favor:

I liked that this platform provided the option to continue services for free while being HIPAA compliant and being 1 of the first video platforms to do so during the pandemic. It's affordability continues to give clinicians like me a secure space to carry out our important work without worrying about data leaks and privacy violations.

Puntos en contra:

At times the audio and visuals can be glitchy

Marcia
MD en EE. UU.
Práctica médica, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

great software for doctors

4,0 hace 11 meses

Comentarios: excellent

Puntos a favor:

easy to use

Puntos en contra:

occasionally have trouble connecting, mostly due to patient internet

Oma
nurse practitioneer en EE. UU.
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Good telemedicine platform.

5,0 hace 12 meses

Comentarios: Fantastic experience while using Doxy.me

Puntos a favor:

Easy to navigate and compare with other platform.

Puntos en contra:

I don't have anything to report about doxy.me at time point.

John
Clinical Social Worker en EE. UU.
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Doxy works very well for me

5,0 hace 5 meses

Comentarios: It's there when I need it. With a very limited practice I appreciate that no cost is involved. Clients quickly become comfortable using Doxy.

Puntos a favor:

Easy to use for both practitioner and client.

Puntos en contra:

There are occasional problems but my experience is that these are quickly overcome

Erin
Occupational Therapist en Canadá
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Would recommend to solo practitioners

4,0 hace 11 meses

Puntos a favor:

I work with adults with ADHD, and having a simple link has removed barriers around having to download apps or platforms that require frequent updating.

Puntos en contra:

At times clients have difficulty connecting their video.