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Opiniones de Gusto (by Dovetail )

Sobre Gusto (by Dovetail )

Sistema de POS basado en la nube que permite que los operadores de múltiples unidades del sector de los servicios de alimentación administren precios, descuentos, impuestos y menús.

Descubre más sobre Gusto (by Dovetail )

Puntos a favor:

Took less than 15 minutes to setup. The QuickBooks integration actually works and the reporting module is pretty well layed out.

Puntos en contra:

I am disappointed that I cannot add certain fields. For example, I have to choose between either Personal Time or Vacation Time.

Valoraciones de Gusto (by Dovetail )

Evaluación media

Facilidad de uso
4,8
Atención al cliente
4,5
Funcionalidades
4,5
Relación calidad-precio
4,8

Probabilidad de recomendación

8,7/ 10

Gusto (by Dovetail ) tiene una valoración global de 4,8 estrellas sobre 5 según las 24 opiniones de usuarios de Capterra.

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Filtrar opiniones (24)

Usuario verificado
Usuario de Linkedin verificado
Telecomunicaciones, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Excellent payroll service

5,0 hace 6 años

Puntos a favor:

Easy to set up, easy to use, easy to maintain. Takes care of taxes and all the necessary state and federal filings and reports. Visually appealing, both on employer and employee side.

Puntos en contra:

Price point might be a bit high for micro businesses (1-2 employees, smaller margins). Compared to other providers, it is not high at all, but at some point one may just choose to run payroll manually.

Lisa
HR, Payroll & Benefits Manager
Comercio minorista, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Gusto for Payroll, HR, and Benefits

5,0 hace 7 años

Comentarios: We are a corporate partner, so we have a dedicated support team. Gusto has improved their service and their features immensely over the last year. Great product that we recommend to our clients!

Puntos a favor:

Incredibly user-friendly, easy to use, and cost-effective. Great value for the dollar. Much improved features and functions over the last year.

Puntos en contra:

Very simplistic reporting - can be tough to get used to if you're an experienced Payroll Manager. While there is a lot of self-service functionality, more advanced functions need to be escalated to support vs. DIY like on other platforms.

Narie
Accounting Manager en EE. UU.
Restaurantes, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

GUSTO - maybe not

3,0 hace 6 años

Puntos a favor:

It's cheaper than other point of sales systems on the market.

Puntos en contra:

It's glitch-y. If you have a button for a combo meal say: burger, fries, and a soda. You can't map the sale to say $5 food sales, $1 beverage sales and you're left with wonky COGS. You're put on hold for at least 15 minutes before you can speak to a customer service rep.

Amanda
Office Admin en EE. UU.
Hospital y atención sanitaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great for multi locations

5,0 hace 2 años

Comentarios: The best thing is its simple to use and help is always there

Puntos a favor:

I love that its easy to use. Even older employees can use it. Help is always on hand if you need it

Puntos en contra:

The only thing that we had a issue with was my employees trying to get it switched over to all other companies

Kristen
regional manager en EE. UU.
Contabilidad, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Easy to track HR benefits for employees!

4,0 hace 6 años

Puntos a favor:

Everything is at the employees fingertips in regard to their Human Resource benefits.

Puntos en contra:

I haven't found anything that I don't like.

Daniel
COO en EE. UU.
Software informático, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

My most crucial piece of software

5,0 hace 5 años

Comentarios: Fantastic experience, crucial product, and couldn’t ask for anything more.

Puntos a favor:

Gusto manages payroll and compliance in a way that makes it effortless for the user, and does an amazing job of abstracting away all the legal and tax complexity underlying that area of business. From filing tax forms for you to making biweekly payrolls and employee onboarding just a few clicks, this software truly does the things that people are scared to screw up for you, and we couldn’t operate without it. They even manage your healthcare and other benefits in a transparent and easy to understand way.

Puntos en contra:

We haven’t had any issues with the software. It has been consistently helpful, and the customer support team is responsive and actually thoughtful, unlike customer support teams for most companies.

Jamie
Director of Finance and Operations en EE. UU.
Administración educativa, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

I have experienced excellent accuracy using this software

5,0 hace 4 años

Comentarios: Gusto is a breath of fresh air with regards to producing accurate payroll.
I had a bad experience with a previous payroll processor that had issues producing accurate payroll.

Puntos a favor:

It is user-friendly when adding and editing information. The payroll figures are processed accurately.

Puntos en contra:

I am disappointed that I cannot add certain fields. For example, I have to choose between either Personal Time or Vacation Time. I cannot create separate fields for this. In addition, I would add more fields, such as Bereavement Days so that I can track these items all in one place. I would love to be able to store, and have employees submit electronically within Gusto, all of the HR file forms in one place. This is not available with this software.

Jonathan
CTO en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Helpful, Simple to use, Payroll System

5,0 hace 5 años

Comentarios: Our finance person found setting up Gusto for the first payroll easy with the help of a real person on the phone. Normal use was straightforward. No issues, for our new small 1-10 person startup. We got larger and hired a full time finance person who was used to using a larger payroll service and changed to the service they knew. As a user i saw no obvious improvement in changing.

Puntos a favor:

There was a helpful person on the phone during set up. Simple to use in general. Low cost for the quality of service.

Puntos en contra:

Complex multi-state questions on benefits were not fully answered. I was expecting regulatory document support, but did not see it.

Usuario verificado
Usuario de Linkedin verificado
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Best payroll we've used

5,0 hace 6 años

Comentarios: Awesome, we recommend it frequently!

Puntos a favor:

Incredibly easy to onboard new contractors or vendors. Beautiful and simple interface.

Puntos en contra:

Delay in processing the transaction. My guess is this is necessary both for banking regulations and possibly Gusto's own cash management.

Usuario verificado
Usuario de Linkedin verificado
Cuidado de la salud mental, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Gusto Payroll is easy to use and reliable

5,0 hace 6 años

Comentarios: Gusto has allowed me to payroll myself as a business owner and feel confident that all of the taxes are being taken out, and scheduled to submit come tax time.

Puntos a favor:

Gusto for payroll is easy to use and to set up. It is very reasonable as far as pricing, and dependable. I like that it is integrated with Xero accounting.

Puntos en contra:

I would like more tutorials on how to use all of the functionality.

Micah
CFO/COO en EE. UU.
Salud, bienestar y deporte, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Gusto, the time saver!

5,0 hace 7 años

Puntos a favor:

Where do I even start with the love I have for Gusto. They make payroll a breeze and file all the state taxes for you. The employee onboarding process is so simple, my employees rave about it all the time. Being able to manage my company's benefits through Gusto is a huge time saver. But, the thing I love most about Gusto is their customer service. The customer service chat function is wonderful, I get all my problems and questions resolved quickly.

Puntos en contra:

My only real complaint would be some missing functionality that would make Gusto a little more user friendly. But, I think they are always adding more functionality to solve this issue.

Tanya
Owner en EE. UU.
Entretenimiento, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Gusto Payroll

5,0 hace 6 años

Comentarios: For a small business I wanted something easy and simple to use and Gusto offered that to me at a reasonable rate.

Puntos a favor:

I love Gusto. It's easy to use and has all the functions that I need to run payroll for a small business. They seem to be on top of my states tax laws and security is taken seriously.

Puntos en contra:

Some of the functions are a little hard to navigate. Such as skipping payroll but once you know it's easy.

Kathy
shareholder en EE. UU.
Contabilidad, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

gusto

4,0 hace 4 años

Comentarios: overall I think it is a decent product especially for the price

Puntos a favor:

It is fairly basic clietn uses it for teh price

Puntos en contra:

it is hard to trace transactions and follow them through

monique
asset protection en EE. UU.
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

It is like having a payroll assistant right next to you

5,0 hace 7 años

Comentarios: If you need help with your payroll or anything that has to do with that this is the perfect software for you.

Puntos a favor:

This software is similar to other programs that assist you with payroll and payroll reports and pay stubs but this one does the job for me over the rest. It has several options to help you take care of other different situations concerning different areas.

Puntos en contra:

I think it should not cost as much as it does for what it does maybe a smidgen lower but what do I know im sort of a penny pincher any way. Other than that it took some time for me to get use to using it, now im a pro

Amy
Bookkeeper en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Simple, easy to use, well-rounded set of features

5,0 hace 7 años

Puntos a favor:

The user interface is second to none. It's simple, clear, and built for both admins and employees to be able to access records without much hunting and clicking around. The reporting is great, the automation is helpful, and it integrates with QuickBooks Online. I appreciate being able to track PTO.

Puntos en contra:

Really have not found much about the software that I dislike. I will say - not having access to support on the weekends can be slightly frustrating, as I often work during that time. But other than that I am really happy with it.

Kabir
Manager en EE. UU.
Restaurantes
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: SoftwareAdvice

Amazing interface; very easy to learn;simplifies complicated functions

5,0 hace 9 años

Puntos a favor:

Gusto designed the app based on our specific needs. The software is seamless and very user friendly

Puntos en contra:

I can't think of anything at this point. Gusto support team has been on top of things when it comes to minor bugs etc.

Mariah
Receptionist
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Best payroll software

5,0 hace 8 años

Puntos a favor:

This product is great, it is so easy to use and is so affordable. I can customize it completely to fit our needs as a company

Puntos en contra:

The only complaint I have is that you must allow four days for the direct deposit to hit, so you cannot run payroll the day before it is due like you can with other companies.

Mathew
Surgery Counselor en EE. UU.
Salud, bienestar y deporte, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Gusto Makes It Easier

5,0 hace 7 años

Puntos a favor:

Gusto does really make it easier to do most of the HR paperwork and payroll. As an employee, this has been the first payroll system I have ever taken the time to go through everything on their website

Puntos en contra:

I am having a hard time coming up with something about Gusto I don't like. The only thing I can think of is the lack of a dedicated app. However, they have a web app that works great through mobile.

Kristen
Vice President
Artículos de lujo y joyería, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión
Fuente: SoftwareAdvice

Great for small businesses

5,0 hace 7 años

Puntos a favor:

Very easy to use software and they handle all tax-related reporting. I don't have to think about any of it.

Puntos en contra:

None really ... not as robust for large companies, but fantastic and easy to use for small companies.

Erin
Lifeguard en EE. UU.
Servicios e instalaciones recreativas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great for Payroll

5,0 hace 3 años

Puntos a favor:

I like most how easy it is to see previous paystubs.

Puntos en contra:

I like least how it can be difficult to run the software on smart phone devices.

Usuario verificado
Usuario de Linkedin verificado
Propiedad inmobiliaria, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Didn't Deposit My Money

3,0 hace 6 años

Puntos a favor:

I like that, in theory, my employer can direct deposit my pay.

Puntos en contra:

It didn't actually deposit my money. Its been weeks and I still have not been paid by Gusto even though my employer funded the deposit long ago.

Ron
CFO en EE. UU.
Automoción, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: SoftwareAdvice

New User to Gusto

5,0 hace 7 años

Comentarios: I am not sure how this would scale to a large organization but in my experience this would work really well for up to 100 empoloyees

Puntos a favor:

took less than 15 minutes to setup. The QuickBooks integration actually works and the reporting module is pretty well layed out.

HUA
Project manager en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión
Fuente: SoftwareAdvice

Making HR a pleasant experience

5,0 hace 7 años

Puntos a favor:

Customer service is friendly and always there. Product is easy to use and seamless. Never expected HR could be so easy.

Puntos en contra:

Need to set up Benefits offline but I guess it's necessary to provide team customized plans and services.

Makena
Assistant Preschool Teacher en EE. UU.
Administración educativa, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great for Payroll

5,0 hace 6 años

Comentarios: My experience with Gusto has been nothing less than great so far! I plan to keep using for a very long while!

Puntos a favor:

• payroll comes through quickly (it’s always in my bank account by the time I wake up for work every single payday!) • direct deposit is always a plus • gusto provides a paperless way to fill out your W2 forms & such • gusto also provides descriptions on an example W2 form so you know you’re filling it out correctly • I receive an email letting me know I got paid every payday!

Puntos en contra:

• I honestly, do not have any cons so far in using Gusto So far, so good!