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Opiniones de BILL Accounts Payable & Receivable

Sobre BILL Accounts Payable & Receivable

Bill.com es la plataforma inteligente de pagos empresariales que ofrece mayor eficiencia en los procesos financieros, ahorro de tiempo y control total.

Descubre más sobre BILL Accounts Payable & Receivable

Puntos a favor:

Very clean and simple to use interface for company expenses. It easily records my expense reports and having an online record is handy when you need to look up old records.

Puntos en contra:

We had to cut down on our users in the app because of the cost.

Valoraciones de BILL Accounts Payable & Receivable

Evaluación media

Facilidad de uso
4,2
Atención al cliente
3,8
Funcionalidades
4,1
Relación calidad-precio
3,9

Probabilidad de recomendación

7,3/10

BILL Accounts Payable & Receivable tiene una valoración global de 4,2 estrellas sobre 5 según las 513 opiniones de usuarios de Capterra.

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Filtrar opiniones (513)

Usuario verificado
Usuario de Linkedin verificado
Desarrollo de programas, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Programa facturación simple

3,0 hace 10 meses

Puntos a favor:

La posibilidad de crear diferentes roles para gestionar la facturación del negocio y de conectarse con los principales programas contables.

Puntos en contra:

El soporte es muy justo y el precio demasiado caro.

Respuesta de BILL

hace 10 meses

Thank you for your valuable feedback! We are pleased to hear that our accounting software integration and billing management features meet your needs. The cost of our plans varies depending on your specific requirements. If you ever need assistance, please visit our website at https://help.bill.com/hc/en-us to request a call, chat, or email our customer support team. JennJ BILL Support

Usuario verificado
Usuario de Linkedin verificado
Construcción, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

La mejor aplicación para sus pagos

5,0 hace 2 años

Puntos a favor:

Lo que más me gustó del software es que son muy rápidos con los pagos

Puntos en contra:

Lo que menos me gusto es que le hace falta un poquito más de seguridad pero del resto está perfecta

Respuesta de BILL

hace 2 años

We highly appreciate your review and thank you for bringing this to our attention, and we'll be sure to get your feedback up to our product team!

Ronald
Operario en Perú
Construcción, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Pago de gastos

5,0 hace 2 años

Comentarios: La elaboración de facturas y el pago a los clentes

Puntos a favor:

La eficacia de ella orar facturas y pagos a las empresas afiliadas

Puntos en contra:

Todo está bien pero puede mejorar en todos los aspectos

Respuesta de BILL

hace 2 años

Ronald, Thank you so much for taking the time to leave an excellent rating. We really appreciate your review.

Usuario verificado
Usuario de Linkedin verificado
Sistema judicial, 501-1.000 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Mi experiencia con BILL

4,0 hace 9 meses

Comentarios: BILL puede ahorrar tiempo y dinero y mejorar la eficiencia de su negocio.

Puntos a favor:

Con el software BILL, puede ahorrar tiempo y dinero, mejorar la eficiencia de su negocio y cumplir con las normativas fiscales vigentes.

Puntos en contra:

No hay posibilidad para filtrar, buscar ni organizar la bandeja de entrada.

Respuesta de BILL

hace 9 meses

Thank you for providing that valuable feedback. We appreciate hearing how our software is saving you time and money and improving your efficiency. We also apologize for any frustration using our inbox has caused you. We will pass along your suggestions to our product team. If you need assistance, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and requesting a call/chat or emailing us.

Raúl
Raúl
Asistente legal en Ecuador
Usuario de Linkedin verificado
Sistema judicial, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Revisando BILL

5,0 hace 9 meses

Comentarios: BILL es una buena herramienta en la que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios.

Puntos a favor:

Me gusta que puedo hacer envíos de facturas por correo electrónico o a través de una plataforma web, con la posibilidad de adjuntar documentos complementarios.

Puntos en contra:

Es una buena herramienta de gran utilidad.

Respuesta de BILL

hace 9 meses

Hi, Raul! Thank you for sharing your great experience with our app, especially for your invoice task. We really appreciate your support!

Kavindu Githsara
Kavindu Githsara
System Specialist en Sri Lanka
Usuario de Linkedin verificado
Aprendizaje en línea, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Efficiency at its finest with Bill.com

5,0 el año pasado

Comentarios: Overall, Bill.com has been a valuable asset for our organization. Its automation of financial tasks, robust reporting capabilities and integration with popular accounting software has greatly improved our financial processes.

Puntos a favor:

As a administrator of Bill.com within my organization, I have found it to be an efficient and streamlined way to manage our financial processes. One of the greatest advantages of this software is the automation of tasks such as invoice processing, bill payments and account reconciliation. This has saved a significant amount of time and effort for our finance team and has improved our financial accuracy. Another strong aspect of Bill.com is the robustness of its reporting capabilities. It provides a wide range of financial metrics and insights that have helped us make data-driven decisions for our business. Additionally, the integration with popular accounting software such as QuickBooks and Xero makes it easy to keep our financial records up-to-date and in sync.

Puntos en contra:

A potential downside of using Bill.com is that it may require a bit of time and effort to set up the software and customize it to fit our specific needs. Additionally, while the software offers many features, some advanced features such as budgeting and forecasting may require additional tools or custom development.

Respuesta de BILL

el año pasado

Kavindu, your comment made our day! We will share this with our product team, who always enjoy hearing positive feedback.

Krystal
Software Solutions Associate en EE. UU.
Servicios financieros, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Is it too good to be true? A simple click of a button and all my bills are paid?!

5,0 hace 9 meses

Comentarios: Having implemented BILL for over 20 clients, I truly believe it the software's ability to help company's manage their finances in the best of ways. Now with their continued integration of the Spend & Expense platform, it is becoming a one-stop-shop for your business financial needs.

Puntos a favor:

BILL makes invoicing and payment processing so simple. I am able to quickly move through the entire life-cycle of my billing in record time. The workflows and automations help make business more efficient and I get to spend more time focusing on the future of the company's I help.

Puntos en contra:

While BILL has been great there are some updates I believe would make things more relevant and easier. Specifically when a check is automatically voided after 90 days, the void is made using the original payment date instead of the void date. This could cause issues in reporting when integrating with QBO.

Respuesta de BILL

hace 9 meses

We thank you for your 5-star review Krystal! We are thrilled to hear that our software is making your business more efficient and that it has simplified invoicing and payment processing for you. We do appreciate hearing what can make our software even better and will pass along your feedback about our check process with automatic voids. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

Valentina
Finance Manager en EE. UU.
Hospital y atención sanitaria, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

BILL Accounts Payable & Receivable Is a Reliable Solution

5,0 hace 2 meses Nuevo

Puntos a favor:

I like the efficiency of BILL Accounts Payable & Receivable. BILL Accounts Payable & Receivable is easy to use and accurate.

Puntos en contra:

No dislikes about BILL Accounts Payable & Receivable. BILL Accounts Payable & Receivable is so impressive.

Respuesta de BILL

hace 2 meses

Valentina, thank you for your glowing review of BILL! We love that you appreciate the efficiency of our software as well as it being easy to use and accurate. Please continue to provide your feedback as we value our users suggestions when planning for the future of our software.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Decent product, but not my favorite

3,0 hace 3 semanas Nuevo

Comentarios: Overall, BILL does what I need it to do. Not much in terms of bells and whistles.

Puntos a favor:

I like how easy it is to bill clients using BILL.

Puntos en contra:

It's a bit old fashioned. I think it's a little harder to navigate and the UX could use an update.

Respuesta de BILL

hace 3 semanas

Thank you for your feedback on our BILL software. We are happy to hear that you find it easy to bill clients using BILL. We are sorry to hear that you have had difficulties navigating through our software and that you find our UX needs an update. We have passed that on to our product team. Please continue to provide feedback as we are always working hard to improve our software.

Gatuko
Accounting Manager en EE. UU.
Servicios para el consumidor, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

All Matters Accounting Made Easy With BILL

5,0 hace 4 meses

Puntos a favor:

From creating invoices to invoice management, BILL is very capable It comes with payment processing and is a good bookkeeper It makes an amazing small business accounting software.

Puntos en contra:

It has handled our unique business accounting needs easily. No complaints.

Respuesta de BILL

hace 4 meses

Thank you, Gatuko, for your five-star overall review of our BILL software! We love knowing that it makes an amazing small business accounting software and assists with creating and managing invoices, and payment processing. Please continue to provide any feedback that you might have.

Craig
Craig
CEO en EE. UU.
Usuario de Linkedin verificado
Suministros y equipo para empresas, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Bill.com is the slowest invoicing and funding provider of them all.

1,0 hace 11 meses

Comentarios: Worst ever. It takes a minimum of 45 minutes for an answer from chat support. It doesn't feel like anyone really cares about our time.

Puntos a favor:

Bill.com is secure and it integrates with most accounting platforms.

Puntos en contra:

The customer (not us) has a lot of control in scheduling the payment amount and date. The customer can also change the scheduled date even after it looks like its been paid. Whereas from our shoes we need to know we have been paid before we ship the product. After the invoice shows as paid the funding takes 7-8 business days or longer by ACH. This just isn't competitive. Its obvious that in addition to the 79 fee for use of the software that most of their revenue is generated by float on both our receivables and our payables. We don't want anyone to wait. It's important that all parties get paid as immediate as possible.

Respuesta de BILL

hace 11 meses

Thank you for your feedback, Craig! I'm sorry to hear that you had a frustrating experience with receiving payments. If you still need assistance, please visit our website at https://help.bill.com/hc/en-us to request a call, chat, or email with our customer support team. We are here to help and want to assist you promptly.

James
Controller en EE. UU.
Propiedad inmobiliaria, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

BILL Master

4,0 hace 8 meses

Comentarios: I would not be at my current role without BILL because I would not be able to manage the entire AP, AR, and accounting functions without it. It's a must-have!

Puntos a favor:

BILL allows me as a controller to cut down on headaches and time spent with paper documents and old processes. BILL is an automation tool for the future that allows an AP clerk to 10x their productivity.

Puntos en contra:

BILL is fairly expensive, but it is not an all-in-one solution to you must use it as an integrated solution although it often tops the price of the solutions its integrated into.

Respuesta de BILL

hace 8 meses

Thank you James for your positive feedback! We are thrilled to hear that our BILL software has sped up productivity for you. We will pass along your feedback on cost-effectiveness. We always want to hear what works and what will make your experience better.

Emma
Accounting Manager en EE. UU.
Telecomunicaciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Bill.com IS a gamechanger for us

5,0 hace 10 meses

Comentarios: BIll has helped us out tremendously. We have over 1000 vendor accounts since we order a ton of internet services for our customers. Since ATT/Spectrum/Frontier/etc etc did not allow direct deposit, our company was forced to send checks to make our payments. We could not do Credit card as the reconciliation can be messy. We have saved so much money on late fees. We are truly grateful for BILL and cant wait for the new features.

Puntos a favor:

The thing we loved most about bill is the inbox for our bills as well as our payments going straight to our vendors.

Puntos en contra:

A dark mode for BIll.com would be great. There are times where the inbox is not up to date. When 2 people are entering bills, there is a high chance there will be duplicates being entered.

Respuesta de BILL

hace 10 meses

We highly appreciate your excellent review, Emma. We're glad to hear that you find our service easy and helpful to use for your businesses. We look forward to serving you for many years to come!

Thomas
Controller en EE. UU.
Transporte/transporte en camión/ferrocarril, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Bill.com = So Easy to Use

5,0 hace 8 meses

Comentarios: Great! I love the simplicity. That's the power of Bill

Puntos a favor:

Bill.com is easy to setup and is extremely simple.

Puntos en contra:

Bill.com seems to have gotten very expensive over the past 6 years!

Respuesta de BILL

hace 8 meses

We thank you Thomas for your five star review! BILL values customer feedback when planning the future of the app. We will pass on your suggestion to our team regarding pricing. We are glad that you find the app simple to use .

Paulette
Paulette
Project Manager en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Highly efficient program that every business should use.

4,0 el año pasado

Comentarios: The software has been instrumental in automating financial operations at my company and has had a profound effect on the effectiveness and precision of our bookkeeping.

Puntos a favor:

Having several options for making and receiving payments is really convenient. We particularly appreciate the centralized accounting for both payables and receivables and the flexibility to modify approval methods.

Puntos en contra:

There are certain annoyances and clumsiness that need to be worked out. If you click into one of the selected bills to view its underlying image, for instance, you will deselect all of the bills you have previously approved and will have to do so again.

Respuesta de BILL

el año pasado

We're glad to hear about your great experience on our app, Paulette. We're going to share this with our product team, who always enjoy hearing positive feedback. Thank you!

Pavan
Accounting Specialist en India
Contabilidad, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Simplified process for Invoice processing and payment application

4,0 hace 9 meses

Comentarios: Overall I would say it was a Good experience. I would recommend BILL to anyone who are looking to simplify their AP and AR process and even if you are looking BILL as a payment method to your vendors or receive payments from your customers. But if you are looking BILL as a Accounting or reporting software, then I would definitely recommend you to go with other softwares.

Puntos a favor:

We use multiple softwares to provide end to end accounting for clients. The best part about bill is its easy to integrate with other softwares. BILL creates easy to use invoices for our customers and also processing of vendor invoices is simple as most of the data is captured by IVA. The best part in BILL is payment processing as there are multiple methods to make payments and also charges for each payment is very less. We can initiate single payment for multiple invoices. We can even schedule the payment for vendors in BILL.

Puntos en contra:

Reporting is not as expected in BILL. We need to modify each and every data to get the required Excel. They need to even take care of designing of reports as the reports will not come with their own design and we need to do everything. Invoice creation templates are most common and we can't see any design there. They need to work Mork on design and Reporting part.

Respuesta de BILL

hace 8 meses

Thank you for your 4-star review, Pavan! We appreciate hearing that our BILL software is integrating well with other programs for you. We're glad to hear that invoicing for vendors and customers is easy to use and that making payments has been simplified. We apologize for any frustrations you have experienced with our reporting system and design. We will pass your feedback on to the appropriate team. If you have any questions or concerns, please feel free to reach out to our customer support. You can find more information on our website: https://help.bill.com/hc/en-us. Thank you!

Mark
President en EE. UU.
Servicios de información, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Poor Business Practices.

1,0 hace 4 años

Comentarios: I needed a company that could provide me with basic ACH recurring payments for my client's fees. My company, Revolution Debt Relief LLC, is a consultant based firm in the debt relief industry, providing education and assistance for consumer debt. We are not a debt settlement company, debt consolidation, or perform credit restoration, therefore, not in any way under the regulatory standards held within the debt industry. Bill.com seemed to meet my needs, and I was willing to pay a premium for their subscription ACH program to provide my clients with a more efficient service. However, after going through the sign-up process and giving personal information as well as my client's information for ACH processing, I spent a few hours getting familiar with the software. The next day, I received an email that my account was canceled, and that bill.com could no longer provide my company services. If I had known that Bill.com would arbitrarily pick and choose who they will do business with, I would never have given them my personal information or my clients. The fact that they conduct themselves in a way that solicits their services to the public takes your information and then cancels your account shows in my experience a very inept, fraudulent, and unethical way of conducting business. The operations manager noted it was due to the rules of their bank that perform the processing. If this is the case, I would look for a processor who knows how to do business.

Puntos a favor:

Marketed as a product that could perform ACH functions with recurring payments for your business. Simple and straight forward functionality.

Puntos en contra:

The software was a little cumbersome with a slight learning curb but overall will work for accounts payable and receivable basic functions.

Respuesta de BILL

hace 2 años

Mark, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Chad
Accounting Manager en EE. UU.
Seguridad pública, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Alternativas consideradas previamente:

Terrible Customer Service Team

2,0 hace 4 años

Comentarios: My experience has me looking at the competitors as they seem to be struggling to keep this company together.

Puntos a favor:

We were up and running quickly! No more printing checks in house.

Puntos en contra:

Customer service is terrible. If you have problems you will need to wait at least a day or two after making an online appointment. Then you only get 20 minutes with the representative whom will offer a quick solution and not follow through with the rest of the workflow. This will leave you setting another online appointment, wait a couple of days and the process keeps repeating. Very frustrating! No one is on the same page! Three different answers from 3 different reps and still having workflow issues!

Respuesta de BILL

hace 4 años

Hi Chad! We're sorry to hear you're having trouble with our Customer Support. We'd love to hear your feedback if possible. The fastest way to get your questions answered is through our Help Center. After you log in to the Bill.com account, click Support in the left navigation pane. In the Help Center, you can search for answers and click Contact Us to chat with us securely. From there, please request to chat with a member of Customer Support Leadership. We look forward to hearing from you!

Kim
COO en EE. UU.
Gestión de organizaciones sin ánimo de lucro, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Super simple to use, reliable and secure

5,0 hace 2 años

Comentarios: Overall, we love this software. It has served our small organization well as we've grown. We don't have a full blown, multi person accounting and bookkeeping department but still have significant bookkeeping needs. This allows us to be more efficient and keeps us organized.

Puntos a favor:

We really like the approval process and how simple it is to set up and use. Allows the ability to split payments across multiple projects and account codes. Allows vendors to input sensitive financial information needed to pay them via ACH without assuming liability that comes from handling sensitive information by our staff members. Great system! The audit trail is helpful when trying to rectify a mistake. It allows you to look back at the process and see where something was entered or approved incorrectly and by whom. Great accountability. The approval process workflow is exactly what our organization needed.

Puntos en contra:

If a vendor enters something incorrectly when setting up their account or if they need an address changed, we aren't able to do it for them. That is terribly inconvenient at times.

Respuesta de BILL

hace 2 años

Thank you for your review, Kim. We are glad to hear that you are enjoying our app, and we'll be sure to get your feedback from our product team!

Kristina
Vice President en EE. UU.
Contabilidad, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

A Fast Convenient way to pay bills for any size business.

4,0 hace 9 meses

Comentarios: Mostly ver smooth and efficient way to process high volumes of payments and insure accuracy in the payment amounts, payee etc.

Puntos a favor:

I love that you can issue payments using a bank account or a credit card with a fairly quick turnaround time. The pricing of Bill is also very competitive compared to our other options.

Puntos en contra:

Virtual card payments are not something I love. Also, Bill has automatically connected me with vendors that are not the vendor I had entered, so there is an opportunity for improvement in the network connections.

Respuesta de BILL

hace 9 meses

Thank you for your positive review Kristina! We love to hear that making payments using BILL software is working for you. We apologize for any frustration that our virtual card program may have caused. We will pass along your feedback about network connections. If you have any questions or concerns, you can reach our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email

Carlos
Pres en EE. UU.
Construcción, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

REALLY REALLY REALLY BAD SUPPORT

3,0 hace 3 años

Comentarios: Went from great to really bad tech support. I want out but feel trapped because of the amount of data I have in their system. They have really sh*t the bed in terms of support.

Puntos a favor:

meets basic needs, but does have limitations.

Puntos en contra:

Support is a ZERO on a scale of 1-100. Really, really bad. There is no doubt that since what ever ownership change was made they saw cost savings in their customer/tech support by changing from top tier support to the worst I have ever experienced in my 30 years as an IT professional. Support tickets take A WEEK for a response. Then it takes over 24 hrs to get a reply. If you need to work with "a specialist" appointments take over 2 WEEKS. I wish I was exaggerating but I have had this experience repeatedly for a few years. What a change. I am a LONG term customer, over 6 years+ maybe more and their support is junk. So so so disappointed.

Respuesta de BILL

hace 3 años

Hello Carlos, thank you for your valuable feedback! We're sorry to hear about your experience and would love the opportunity to help. Please feel free to provide us with your best email address and our team will reach out directly!

Dmitry
Dmitry
Cofounder en EE. UU.
Usuario de Linkedin verificado
Servicios financieros, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Stay Away it's a total SCAM!

2,0 hace 6 años

Puntos a favor:

We used their service to pay our company office rent for a few months. Nothing really special... Simple ACH, I would have used just a bank ACH if it was my choise.

Puntos en contra:

Support and the way they treat their customers. First of all, it's super hard to contact their support I submitted 3 tickets and it took 3 days to finally get someone to respond to me.... We are leasing the office space from the company that was using Bill.com to accept payments for their bills, therefore we were forced to use bill.com to pay our monthly office rent. Everything was ok... Then the company we paid for the rent switched to using Xero since it doesn't really make sent to pay ridiculous amounts for bill.com. Anyway.. for us, it was even better because now we didn't need to pay bill.com subscription fees to just pay for the rent (simple ACH). So we went ahead and canceled our subscription with bill.com in August. A few months later (in October) I noticed that they were still charging our credit card and as I mentioned above it took 3 days to get someone to finally respond to our support tickets. What I asked for was simply refund the last 3 charges (Oct, Sept, Aug) and close our account simply because their system failed to cancel it in the first attempt. Simple right? Nope, not with Bill.com They had someone to call me and tried to explain that they didn't see my first request to cancel and if I didn't use their service since August it was my problem and that evidence that I didn't even log in to their service for 3 months is not enough for them to refund. So my advice to you, if you ever thought to use bill.com for your business, please stay away!

Respuesta de BILL

hace 2 años

Dmitry, we're sorry to hear about this experience with our app, we'd love to help out if you're still experiencing any issues. Please do not hesitate to contact our team directly by taking the following path: Log into your BILL account and navigate to Support (lower left-hand corner) and then type in your question in the bot that will appear in the lower right-hand corner. After typing in your question, please select contact support. Thanks again and we look forward to helping you!

Jacquie
Project Manager en EE. UU.
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Mixed Feelings

2,0 hace 7 meses

Comentarios: Overall, I have found that their customer service is good which is important when needed. Our other product, Xero, has ZERO customer service. If I had to decide between these two products mentioned here, I would definitely pick BILL.

Puntos a favor:

This is easy on the eyes and very user friendly which important to me.

Puntos en contra:

Our company has this integrated with Xero and I do not feel they work well together without duplication.

Respuesta de BILL

hace 7 meses

Thank you Jacquie for reaching out and providing feedback. We are happy to hear that our software is easy on the eyes and user friendly. We are sorry about any frustration caused by integrating with Xero. Please feel to reach out to our customer support by going to our website: https://help.bill.com/hc/en-us and request a call/chat or email if you need any help with your sync concerns.

Usuario verificado
Usuario de Linkedin verificado
Internet, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Good software for Accounts Payable and Accounts Receivable functions.

4,0 hace 6 años

Comentarios: Great software that helped our company's AP dept go paperless.

Puntos a favor:

Bill.com is very easy to use. Great platform to digitally store all invoices and go paperless. Audit trail captures all transactions and dates which reduces the possibility of fraud. You can create approval chains and add/remove approvers to different invoices. Their customer service is top-notch. Their live chat reps are very helpful. Has the ability to sync with many popular accounting software (NetSuite, Quickbooks, Intact).

Puntos en contra:

Syncing issues with NetSuite do occur from time to time but their customer support is very helpful in rectifying them. They recently updated their user interface and although it is more visually appealing than before, it doesn't function any better.

Respuesta de BILL

hace 2 años

We're glad that you have a great experience. We really appreciate you taking the time to share your review.

Usuario verificado
Usuario de Linkedin verificado
Política pública, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión
Fuente: GetApp

Exceeds expectations

5,0 hace 6 años

Puntos a favor:

EASY set up and integration with QuickBooks online. Very intuitive UI. HUGE time-saver. It used to take a full day to do a weekly check run. I can now accomplish it in an hour and a half, MAX. Probably faster if we used more of the features. Has the ability to pay vendors via ACH and is less than half the cost per transaction than a paper check.

Puntos en contra:

The add on to automatically enter invoices, while a very big value and totally worth the extra expense, doesn't take into consideration the vendors terms set up in Bill.com. So if you have an invoice from a vendor that says due upon receipt, but the vendor profile in bill.com is Net 30, Bill.com defaults to due on receipt. An override setting would be helpful. Getting vendors set up on ACH/EFT is a little tough for tech challenged folks.