Opiniones de SumUp

Para uso no intensivo, el mejor TPV

Comentarios: Para quienes necesitamos procesar pagos en persona pocas veces al año, no nos interesa toda la burocracia, requisitos y posible problemas de un TPV convencional, pero con SumUp no tenemos ese problema porque podemos 'apagarlo' cuando nos apetezca y volver a hacerlo funcionar en minutos sin mayor problema y volver a procesarlos.

Puntos a favor:

Es rápido, estéticamente moderno y todos los pagos te los manda a su nube, que con el usuario puedes crear informes detallados y exactos de los pagos, tickets individuales y demás, sin tener que ir tecleando el botón de imprimir copia.

Puntos en contra:

El inconveniente de que no imprima (la versión que tenemos, la air), es que las facturas tienen que solicitarse y por tanto puede acabar siendo un poco molesto en el caso de que muchos lo pidan, aunque he leído que puedes generar facturas automáticas como si fueran cargos del banco al recibir el pago con una tarjeta, pero tendré que hablar con atención al cliente para confirmar si se puede hacer y cómo es.

Utilisimo procesador de pagos en puntos de venta portátiles

Comentarios: Necesitábamos un aparato fácil de llevar para hacer nuestro punto de venta de entradas, las empresas se quedan un porcentaje bastante alto o cobran luego al cliente por esa gestión, así que con este producto podemos tener un tpv portátil y fácil de llevar a nuestros eventos y vender las entradas nosotros mismos pudiendo cobrar con tarjeta sin problemas.

Puntos a favor:

Lo fácil de llevar que es, en un bolsillo apenas se nota, el tener todos los datos en la aplicación, la baja comisión del 1% que aunque un TPV comercial tenga una menor, tienes que pagar una tasa mensual o anual, que a nosotros no nos interesa por la temporalidad tan irregular que tenemos en los eventos.

Puntos en contra:

Alguna vez se le va internet o la conexión al aparato y se convierte en un problema, en un momento crítico no poder recuperar esa conexión se convierte en una pesadilla, nos pasó una vez pero al rato volvió, aunque nos hizo atrasar todo.

Facilidad y funcionalidad

Comentarios: En general nuestra experiencia con SumUp On ha sido muy gratificante ya que ha aportado a nuestra empresa un servicio extra necesario, facilitando la gestión de cobros y pagos.

Puntos a favor:

Lo que mas nos ha gustado del software es que tiene un montón de características en el mismo software, desde administrador de facturas, a tienda online e incluso dispone de una tarjeta física vinculable a tu cuenta. Además lo que nos gusta mucho son la variedad de dispositivos TPV que tienen, funcionan super bien, son elegantes y a muy buen precio, perfectos para los pagos en persona de nuestro negocio.

Puntos en contra:

Lo que menos nos ha gustado por decir algo es que las facturas, recibos y correos electrónicos están muy limitados ha personalizarlos, es decir únicamente puedes poner tu logotipo como mucho y la información de tu empresa, pero mantienen una estructura fija que no puede ser modificada.

Plataforma de pago.

Comentarios: La ventaja de recibir los pagos de los clientes de la marketplace.

Puntos a favor:

La facilidad de uso a la hora de recibir el pago de los clientes.

Puntos en contra:

Hasta el momento todo me parece bien, es muy completo.

Excelente programa de fidelización

Puntos a favor:

Que te vaya dando puntos en cada compra que haces y puedas utilizar las recompensas en otras tiendas Fivestars

Puntos en contra:

Catálogo de productos algo reducido, deberían aumentarlo.

Negocios con fidelizacion

Puntos a favor:

Es una empresa que promociona a las personas con negocio para que hagan untos y ganen dinero

Puntos en contra:

Porque pide dinero para fidelizar no es gratuito

Perfecto pero mejorable

Puntos a favor:

Es muy intuitivo a la hora de avanzar con el pero mejorable en algunos aspectos

Puntos en contra:

Simple en algunos apartados,aunque la relación calidad precio es buena

Excelencia corporativa en proceso de pagos

Comentarios: De exvelencia

Puntos a favor:

La.calidad y facilidad de operacion e implementacion.comercial la tecnoogia para brindar productos servicios optimizando tiempo y procesamiento de pagos

Puntos en contra:

Todo me ha gustado sinceramente es genial!

Sumup Service

Comentarios: Very portable machine, very low rates, which do not affect the company's revenue, connects easily.

Puntos a favor:

I found the machine practical and easy to use, as well as being small.

Puntos en contra:

I had no problem with her. During the time I used it, it served me well.

SumUp for your business

Comentarios: All good never had any problems the support team very helpful

Puntos a favor:

Easy to use monies paid quickly to bank

Puntos en contra:

Sometimes print of receipt not always works

Beginner friendly, but at what cost

Comentarios: Alright, if you are willing to pay a lot.

Puntos a favor:

User friendly, they set everything up for you

Puntos en contra:

Expensive, you need to buy all the hardware (Apple)

A great solution to speed up your business, with very little cons

Comentarios: Overall it helped us a lot to streamline our business activities and have a professional look accepting cards on the fly and also on our website. We are satisfied but support can be better (with less automation and more skilled agents

Puntos a favor:

It's ease of access (for new users), ease of use of the whole platform and its terminals and pricing plans that greatly simplify the whole thing.

Puntos en contra:

Its support is valid if you have commonly adressable issues, but if you have a specific need or problem to be solved you can get pretty frustrated pretty rapidly due to bots and slow response time.

Sumup for small business

Comentarios: Was very easy to setup my products and divide into categories.

Puntos a favor:

Easy to set up and use. You can collect cash too which makes it easier to keep track of your daily sales

Puntos en contra:

I like it a lot, cannot complain about anything specific

Do not buy if you’re in Australia

Comentarios: Do not get this if you’re in Australia. Buy square instead. I purchased 5.5 weeks before my market event for Christmas, where I had purchased a lot of stock to sell. The device came quickly, I’ll give them that. I set it up, loaded all my products on the back end and did the verification process. The reader sat there for the rest of the time until two days before my event, I turned it on just to make sure it was working. Everything seemed fine but something in the app said I needed to verify myself, which I had already done (sent my drivers license etc), so I did it again and it said it should only take a few hours to verify, which was fine because I still had two days until the event. The day before it was still not verified but in the app it tells you that it’s connected and working, so I assumed it would be ok after going through the verification process twice already! There’s also no number to call, so you don’t have a lot of options or support on a weekend. I got to the event and the reader declined ALL payments because of a security issue. I lost thousands of dollars in sales because nobody caries cash anymore. I sent a support ticket with all of this info and I get a response THREE days later saying that my account is now verified and I can start taking transactions. Bit late and I can’t get rid of this Christmas stock now until Christmas 2024. 6 months of planning down the drain because I decided to give SumUp a go, when I should have just gone with Square.

Puntos a favor:

It’s relatively low cost upfront and cheaper transaction fees but I never got to use it!

Puntos en contra:

Customer service is non existent. You have to verify yourself multiple times and then it’s likely it won’t accept payments on the day you need it most

Terrible system and bad service

Comentarios: Would never recommend. They signed me up, took my money, and left me hanging with nothing but problems. This company needs to just shut down as a POS

Puntos a favor:

The way the pos looked on the counter. I liked the white

Puntos en contra:

It gave away extra money It didn’t properly record my sales tax Customer service is sub par

Newbies can learn the simple way now. FiveStars is there to help.

Comentarios: Go for the best. FiveStars has all the ingredients to a successful career. Learn quick.

Puntos a favor:

FiveStars goodness spreads out too far beyond explanation. Listing a few: 1. Quite easy to use. Has easy to understand set up needed. 2. Very affordable. 3. Customization process is effortless and smooth. 4. Easy to deploy in any industry type and size. I have benefited first-hand from FiveStars goodness. I highly recommend it.

Puntos en contra:

Purely perfect. FiveStars has no dark side. No disappointments.

Theft, Sumup are holding back £20,000 + of our funds for no reason without giving any reason

Puntos a favor:

To start with they were great now Sumup are holding back £20,000 + of our funds for no reason without giving any reason

Puntos en contra:

Sumup are holding back £20,000 + of our funds for no reason without giving any reason

Easy to use

Comentarios: Very good, would recommend to anyone as it is so easy to use

Puntos a favor:

Very easy to use, nothing complicated about the product at all

Puntos en contra:

Nothing, all worked perfectly for our needs

Sum Up - A user-friendly solution

Comentarios: Excellent. The solution works everytime and can be operated by two people with aren't tech-savvy. Just what the business needed!

Puntos a favor:

It was VERY easy to set up and the online dashboard gives you all the information you could ever need.

Puntos en contra:

The online support chat function was lacking but I only had to use it once as the system as so user-friendly.

A very good payment processing system

Comentarios: It has made processing payments very easy

Puntos a favor:

The QR codes are very easy to use and my customers are very pleased thgat they can pay by scanning the qr code

Puntos en contra:

I have not found anything i dont like about this app

Fivestars

Comentarios: My experience was beautiful, I recommend trying the app

Puntos a favor:

One of the positives of the program is that it provides a fast base for communication and problem-solving between sellers and buyers

Puntos en contra:

It needs to develop more and provide a longer free experience

SumUP is perfect for small businesses who want to accept card payments

Comentarios: My overall experience with SumUp has been great, when I have needed help, their support has been quick and helpful.

Puntos a favor:

I like the fact that SumUp makes it easy for small business to accept card payments and also allows for the creation of a basic website which is perfect for small craft businesses like mind.

Puntos en contra:

I don't like the fact that I can't use SumUp on my Hauwi phone but I can use Zettle to I do have both payment options I tend to use Sumup for my website payments and for payments made in my studio and Zettle for payments at markets and fairs.

Great product for small businesses

Comentarios: Exactly what I needed at short notice to be able to take payments by card

Puntos a favor:

Easy to set up, use and no ongoing costs

Puntos en contra:

Confusing the different rates between the machine and the app - seems unnecessary

Good value and a no-brainer for offline trading

Puntos a favor:

The physical SumUp is sleek and looks good on display. I also like that there is no recurring subscription / service fee - you pay upfront for the card reader, and they deduct a reasonable fee from any transactions that are processed through their platform. Inexpensive and good value for even small traders. The battery also lasts a very long time on a charge and doesn't deplete even when left for longer periods.

Puntos en contra:

The card reader will sometimes connect to other SumUps in the area. Not a huge problem since it will ask you to confirm whether the ID number is correct before you proceed, just a bit annoying when you have customers waiting.

Daily user

Puntos a favor:

Easy, reports are available, filters are useful

Puntos en contra:

connection sometimes is not so good, but mostly no problem