Sobre Membroz
Destacado software web de gestión de membresías totalmente funcional para negocios como clubes, complejos turísticos, gimnasios, tiempos compartidos y salones de belleza.
The software offers wide range of options for different requirements for a new time share company. High degree of customisation possible.
Everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data.
Filtrar opiniones (16)
Dilhan
Alternativas consideradas:
Gym membership management
Comentarios: Good customer feedback
Puntos a favor:
Flexible specifications. Custom features
Puntos en contra:
I am happy with all i have no regrets in selecting this.
Respuesta de Membroz
hace 2 años
Thanks you Dilhan
Shitalkumar
Perfect product for time share and Club management
Comentarios: Value for money deal.
Puntos a favor:
The software offers wide range of options for different requirements for a new time share company. High degree of customisation possible
Puntos en contra:
This product could have been wonderful if they offer a residual app. But I received update on regular intervals.
Miranda
BEWARE! This company is a complete fraud
Puntos a favor:
This company is completely fraudulent, going beyond bad service and technology, they will actually steal money from you with no reply. Our spa company signed up and paid in advance for 6 months licensing. It was the absolute complete fraudulent system ever. The core system has no security or stability. Many times we lost our customer data, just deleted with no explanation, it would send automatic wrong emails of receipts, bookings to clients who have never been to our spa. Yes they tried to help to fix it, but it was like putting new tyres on a car with no engine. It just did not work. We had many client complaints, many tears from front line staff, for 6 months this company and system made our company a nightmare. We lost thousands and thousands of $$ in bookings from angry clients and lost bookings. I also paid $700 for a customised APP that never ever was started. After 6 months, of patience and nice messages, even though our situation was bad, I was never once rude or demanding. But when I asked for my money back for an APP that wasn´t even started to develop, I was blocked, no messages read, no phone calls returned. This is a complete and utter fraudulent business. Be careful of fake reviews. This company is not ethical, if they can just stop contacting a client after payment, then of course, they will need to concentrate on increasing all the fake reviews from their friends and family.
Puntos en contra:
everything was a fake, it did not work, bugs everyday, unstable and unreliable server that would lose customer data
Respuesta de Membroz
hace 10 meses
This was not expected from client with whom our team have been working since 7 months. Neither we are fraud nor we have taken any money. You have subscribed for 6 months service in Dec'21, system was live till May, there is not way we could have refunded for service already rendered. Our support team has helped them migrate huge database along with multiple training sessions. We never demanded any money for data import service even though it was not part of SLA. Regarding customization request, we already refunded you money even though 70% work was done from our side. Let me put our side of story, Your team never accepted your decision to use other software, they were not ready to change working style, our support team experience were not pleasant with them as they have decided to not use sytem. We have try our best to accommodate many request they made to make certain UI changes and workflow. I wish we have taken decision earlier to tell client that her team is not ready to use system
Sarvpreet
Review
Comentarios: Excellent
Puntos a favor:
Cost effective /customer friendly/As expected
Puntos en contra:
Some fields missing/weekend customer care not available
hitesh
Excellent service
Puntos a favor:
Excellent software by membroz and all service inbuilt in one software.
Respuesta de Membroz
hace 11 meses
Thanks for your valuable review.
Jitendra
Excellent software, reasonable price, excellent support
Comentarios: I have tried a few different softwares for my business but it all seemed disconnected. Using Membroz solved this problem. Their training & support team were awesome at understanding my business model & helped my staff in setting up Membroz. I would highly recommend this to everyone in Health & Fitness industry.
Puntos a favor:
A well built software with frequent addition of new useful features. Excellent training & customer support team. Helps my business stay competitive at a reasonable price.
Puntos en contra:
Sometimes new features can be a little inconsistent, but the support team has always been quick at providing satisfactory solution.
Respuesta de Membroz
hace 2 años
Thank you sir
Darshan
Best management software
Puntos a favor:
feature packed product, functionality was good
Puntos en contra:
UI need to improve, u can add training pop-up for better understanding of product
Respuesta de Membroz
hace 2 años
Thank you, We will continue to improve self-service and training part in application.
Jitendra
Easy to use
Puntos a favor:
Easy to use software. Manage inquiries easily
Puntos en contra:
There isn't any cons according to my experience
Rohit
System of sofware
Comentarios: It's very good product easy to use and staff are very supporting good counseling
Puntos a favor:
Easy to acces offer in good cost good counseling staff and service is very good after sell service is excellent
Puntos en contra:
Till not facing i am using these software last 15 days but not facing such prob
Gaurav
Excellent Software
Comentarios: Till now our experience with Membroz is excellent
Puntos a favor:
Software is very easy to use with an excellent service.
Puntos en contra:
Till now we haven't faced any problems..
sunil
excelent
Comentarios: good staff support. always on the run for any need
Puntos a favor:
easy to work and operate. cooperative back hand staf
Puntos en contra:
nothing every thing is ok with membroz software
Bharat
Excellent Fitness Center Management Software
Comentarios: We have been using Membroz - fitness center software for our center and quite satisfied with the usage so far. We would like to add more features on Mobile App.
Puntos a favor:
Its ease of Use, flexible member payment functions, global search option, Mobile App for member
Puntos en contra:
Need improvement in back-end infrastructure and 24/7 support.
Madhavi
User friendly
Puntos a favor:
I am using the software from more than 3 months, it's user-friendly and it reduces my workload.
Puntos en contra:
so far haven't found anything in the mobile app more features can be added.
Chirag
Great post sale service
Comentarios: Really liked their timeshare software service and management support.
Puntos a favor:
post-sale service and supportive management.
Puntos en contra:
not came across any as of now, everything seems to be good.
Shalini
One point solution for Yoga class management
Puntos a favor:
- Fast online payment services - Streamlined Yoga class operation process
Puntos en contra:
Not found anything so far...seems good so far
Respuesta de Membroz
hace 3 años
Thank you for your valuable input.
Nitesh
Good product
Comentarios: It's good experience to use this product which can fit for many industry.
Puntos a favor:
I like software available in web version as well as Android and iOS version.
Puntos en contra:
Not decided yet as let me use for 1 year.
Respuesta de Membroz
hace 6 meses
Thank you for your positive review. We will keep exploring membroz to manage business need.
