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Sobre ZooM

Solución de automatización de la fuerza de ventas totalmente personalizable cuyas capacidades permiten automatizar todas las actividades del personal de campo.

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Puntos a favor:

Easy to use and user-friendly. It includes sales force automation, marketing automation, Business Intelligence, customer service and support applications, and many others.

Puntos en contra:

The one huge gap that ZooM has is the lack of iOS integration. I'm not sure why they have not developed an iOS app yet.

Valoraciones de ZooM

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,3
Funcionalidades
4,4
Relación calidad-precio
4,4

Probabilidad de recomendación

8/ 10

ZooM tiene una valoración global de 4,4 estrellas sobre 5 según las 63 opiniones de usuarios de Capterra.

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Filtrar opiniones (63)

Lourdes
abogado en Panamá
Internet, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Practico y economico

5,0 hace 3 años

Comentarios: Resuelvo problemas de negocio con los compañeros y socios de las compañías.
acorta tiempo y distancias

Puntos a favor:

importantes características del sistema, es tener velocidad de alcance a los ciudadanos y que responda cuando se necesita usar el software. tiempo ilimitado

Puntos en contra:

no puedo decir que no me gusto, porque cuando lo utilizo me resolvió en el momento

Gerald
Gerald
Senior Backend Engineer en Israel
Usuario de Linkedin verificado
Software informático, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Fast sales tracking tool

4,0 hace 2 años

Comentarios: It has helped us to reach and engage more customers from wide range of confirmed network. It has linked the company with potential clients and stable markets.

Puntos a favor:

It provides data analytics of the sales programs from our websites. Sales agents can easily track orders and fulfill customer demands on time. It is simple to use and customize

Puntos en contra:

I have not experienced difficulties while working with ZooM.

Felix
Senior Graphic Designer en EE. UU.
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Mobile CRM Lead

5,0 hace 2 años

Comentarios: Best CRM integration channel possessing all required modules to optimize cloud sales and marketing as well as CRM distribution.

Puntos a favor:

Ease of deployment and usability. CRM lead integration and distribution. Sales analytics, reporting and tracking. It has an exclusive UI and GUI designed for Ecommerce management and marketing.

Puntos en contra:

Since we implemented Zoom, it has been our best platform for reliable sales and marketing Strategies and reporting.

Henri
Analytics Market Manager en Francia
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

User-friendly solution for nteractive video meetings

3,0 hace 11 meses

Comentarios: We used teh free version of Zoom at first for iaccount review meetings. Then during the pandemic, we extended the use of the platform to customer meetings and upgraded to the paid version as the frequency of conferences and the size of the audience increased. Zoom proved to be a very efficient productivity tool and the investement was recovered much quicker than expected through the increase of revenue and fast growth of the sales pipeline.

Puntos a favor:

No brainer user interface with good video and sound quality. easy 1-click procedure to join meetings and friendly layout of the presentation scenery.

Puntos en contra:

Caution required as it's a known fact that hackers disclose Zoom accounts on the dark web.

Rushabh
Rushabh
Freelancer en India
Usuario de Linkedin verificado
Suministros y equipo para empresas, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Excellent automation platform for small to large businesses

4,0 hace 3 años

Puntos a favor:

ZooM is one of the best software to automate our daily sales business. ZooM software helps retailers , distributors, manufacturers to manage their on site customers, account details , orders. This software also help to plan future activities and goals to grow our business by creating reports and surveys and analysis, tracking system.

Puntos en contra:

ZooM is not that much compatible for iOS or Mac. Although, I am still using this software so I like this software, at start this software's dashboard is bit confusing but after understanding all the features now I can use this software confidently.

Brendan
Brendan
Operations Manager en EE. UU.
Usuario de Linkedin verificado
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great software, super user friendly

5,0 hace 3 años

Puntos a favor:

Very user friendly. Easy to use. Easy to train other team members on its features. Highly recommend.

Puntos en contra:

I don't like how expensive it is. I don't think the value justifies the price. And I'm not a cheapo.

Muhammad
Muhammad
Audit Manager en RU
Usuario de Linkedin verificado
Servicios financieros, 5.001-10.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Zoom - A good value for money

4,0 hace 3 años

Comentarios: Overall, it gives good value for money, especially if the size of organization which is looking for cost friendly tool.

Puntos a favor:

In my view, outlook is great, eye catching and create interest to use it. Overall it help to track progress of team and provide platform for communication

Puntos en contra:

In term of negative, I think there are a lot of room for new features such as creating target or budget in system which act as reminder to the team to meet. In term of implementation, it took a while as it is not easier with Mac operating system.

Gurvinder
Gurvinder
Internet judge en India
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

"Best platform for all buisnesses"

5,0 hace 2 años

Puntos a favor:

Best tool for tracking. It has no complicated process easy to use. This tool help to connect with my clients. So many things can be done with this tool when compare to others.

Puntos en contra:

I don't found any problem in this tool. I'm using this very long time and satisfied with this.

naveen
naveen
Freelancer en India
Usuario de Linkedin verificado
Software informático, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Zoom review

5,0 hace 4 años

Comentarios: Overall ride is good. It continually fantastic to comprehend and tune your your income pressure and automate at the equal time with ZooM.

Puntos a favor:

You can effortlessly tune what precisely is occurring in the field. You can effortlessly song all of your income crew and it additionally minimizes the coordination time between subject and the backend team. The second an motion is carried out by using a income executive, it is accompanied by means of an electronic mail and an SMS. Any motion carried out via a area government and robotically shared with MIS and gorgeous motion is taken primarily based on your flowchart.

Puntos en contra:

The solely issue abut ZooM is that it has solely electronic mail support. The solely issue abut ZooM is that it has solely electronic mail support.

German Liber
German Liber
Artist/Graphic Designer/Freelancer/Community Manager en Argentina
Usuario de Linkedin verificado
Diseño gráfico, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

It's good for starting!

3,0 hace 3 años

Comentarios: Overall, it's a really good experience, it has some things to tweak, but I would recommend this app to anyone who wants a good sales force automation.

Puntos a favor:

I tried this sales force software because someone recommended to me. As a graphic designer I sell a lot of t-shirts, stickers and other printed goods. I used it for less than a year, but the interface is very clean and easy to understand. It wasn't hard to set up the inventory or the invoices, which is great because you always want to share a duplicate with the client, all the data is right there! Customer signature feature is great.

Puntos en contra:

Sometimes the system fails for a while. Not compatible for macOS.

Mark
Mark
Sales en EE. UU.
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Sales Tracking

5,0 hace 3 años

Comentarios: Overall my experience with the software was good and I would recommend it to colleagues in the future.

Puntos a favor:

How the features make it easy to transform leads into clients Lead Tracking Managing Customers

Puntos en contra:

I would rather have live support for Customer Service, not just email.

Neshica
Consultant en Sudáfrica
Formación profesional y coaching, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Free trail looks great

4,0 el año pasado

Puntos a favor:

The reporting functionality looks great, and the features are robust. For or uses and company size we currently do not require this functionality.

Puntos en contra:

Cannot comment as we haven't had the need to fully utilise the product.

Jessica
Customer Care Champion en RU
Servicios financieros, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

ZooM

4,0 el año pasado

Puntos a favor:

ZooM was very hand to use when we were working from home

Puntos en contra:

ZooM does take a while to load and freezes every so often

Usuario verificado
Usuario de Linkedin verificado
Ingeniería civil, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Customer Relations Management

5,0 hace 4 años

Comentarios: It is a seamless integrated solution that manages interactions between customers, business partners and employees to help companies grow and succeed.

Puntos a favor:

Includes sales force automation, customer service and support applications, marketing automation, business partner management, business intelligence, application development, Internet of Things (IoT), integration and cloud services.

Puntos en contra:

The system crashes for a very short time and comes back quickly. At that time, there is a return from the backup. In this case, everything you did in the last 5 minutes may be lost.

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Best of its category

5,0 hace 4 años

Comentarios: The experience is good, but not great. It hasn’t been updated in a while, it definitely looks outdated

Puntos a favor:

The product is the best of its category, mostly because of lack of competition, nevertheless it is the most complete solution

Puntos en contra:

There are a lot of security concerns specially in terms of information flows If you don’t have issues with that, go ahead. But it’s probably a deal breaker for bigger enterprises

Priyanka
Manager en Nepal
Aprendizaje en línea, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Uses of Zoom

5,0 hace 3 años

Comentarios: Zoom is the best software to automate our daily sales in business. It helps in job tracking as well as optimization. This software helps to send the task status with the necessary feedback. It is very user-friendly and can be used in invoicing, billing, and documents. It also helps to monitor attendance.

Puntos a favor:

1) It can track sales and automate at the same time with zoom. 2) The service of this application is amazing like the customer signature feature is great. 3) It's easy to set up inventory and invoices and meetings. 4) It helps businesses by creating, analyzing, and tracking reports and surveys.

Puntos en contra:

1) It does not work on iOS or Mac. 2) It is expensive. 3) User interface is not that intuitive.

Maurice
Software engineer en Kenia
Tecnología y servicios de la información, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

''Ease sales automation platform.''

5,0 hace 2 años

Comentarios: Through this platform we easily automate our sales hence good governance of the organisation expenditure.

Puntos a favor:

The platform is quite simple to set up and use. The user interface is so easy and straightforward. The platform has helped us to manipulate tasks for the organisation. One can track progress of the entire team easily.

Puntos en contra:

The platform is not fully packed with features which would help in making tasks more effective. More features would be helpful.

Usuario verificado
Usuario de Linkedin verificado
Seguridad informática y de redes, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

ZooM as invaluable partner to your day to day sales activities

4,0 hace 3 años

Puntos a favor:

Very good all in one suite of automation to boost your sales. Better price in respect to its big competitors.

Puntos en contra:

I found this software a bit more difficult to operate compared to the other popular software for sales automation.

Usuario verificado
Usuario de Linkedin verificado
Electrónica de consumo, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

SFA app for sales team on the run

4,0 hace 3 años

Puntos a favor:

The app is very easy to understand and use. Our sales team does not take a long training time but can use it nicely.

Puntos en contra:

The design of the app can be 'cooler' and now the look is quite plain. But it doesn't affect the usability though.

Usuario verificado
Usuario de Linkedin verificado
Educación superior, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

ZooM: Best app to boost your business

4,0 hace 3 años

Comentarios: Sales data can be handled very seamlessly. Integration between customer, sales executive and company helps to boost business relations and promotes overall growth.

Puntos a favor:

It includes variety of features like account management, sales force automation, sales mapping, sales tracking etc. All this innovative features helps perfectly to boost sales. All customer & sales related data can be managed within single platform so as to avoid any complications.

Puntos en contra:

Not compatibility with iOS platform is main con of this app. App takes time to load and sometimes even crashes which needs to be look after for better user experience.

Gwendolyn
Consultant en EE. UU.
Cuidado de la salud mental, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Frequent user of ZooM

5,0 hace 3 años

Comentarios: I will continue to choose and utilize ZooM weekly.

Puntos a favor:

I love the Padlet and the creativity to set up according to my needs for the meeting or training I am conducting. I love creating breakout rooms and popping in on each room to check in and answer questions.

Puntos en contra:

I do not have any concerns with ZooM at this time.

Alfred
Alfred
Content Writer en Kenia
Usuario de Linkedin verificado
Redacción y edición, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

An Easy Way to Track Sales

4,0 hace 3 años

Comentarios: Before coming across Zoom, I struggled with sales tracking. But, this software changed the whole process. I can now be able to track all sales I made for the entire week. Also, I don't have to do it manually, I can automate the whole process.

Puntos a favor:

Sales automation has really saved me time. I now have enough time to do other crucial tasks since I can automate everything from sales acceleration to sales mapping. The tool is easy to use. No complicated process.

Puntos en contra:

All the features were working pretty well. So, I don't have any complain so far. Everything is super easy to understand.

Caitlin
CEO en México
Aprendizaje en línea, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

The best option but not perfect

4,0 hace 3 años

Puntos a favor:

It's easy to use and everyone is familiar with it.

Puntos en contra:

There are bugs that are not always addressed by the company in a timely manner and show up as "your internet connection is unstable" even when other programs are running fine.

Usuario verificado
Usuario de Linkedin verificado
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Have more time with Zoom!

4,0 hace 3 años

Puntos a favor:

The product is easy to use and easy to learn. Integration was simple and customer support was helpful.

Puntos en contra:

I am happy with the product and honestly don't see any cons as this time.

Prashanth
Associate Director en EE. UU.
Servicios financieros, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Fully customizable, feature rich

4,0 hace 3 años

Puntos a favor:

Helps retrieve real time demand generation data, sales, goods and helps with time optimization. Plenty of performance metrics, API support and a Mobile app

Puntos en contra:

No mobile app for IOS, UI could use some steamlining