Opiniones de Blink

Gran herramienta de comunicación

Comentarios: En general la aplicación cumple con el objetivo para la que se diseño.Supongo que la aplicación sigue en revisión y se revisarán algunas pequeñas mejoras que harán que sea en momentos puntuales menos engorrosa.

Puntos a favor:

una gran herramienta para la comunicación intraempresarial.Las opciones que se nos presentan para crear grupos de los diferentes departamentos donde en ellos se compartan noticias, boletines o simplemente cambios o actualizaciones relativas a nuestra área, hacen de la aplicación un fijo cada día para cualquiera de nosotros.

Puntos en contra:

Aún no esta bien desarrollado en cuanto a la capacidad de mensajería instantanea o chat.Hay algunas lagunas que se deberían revisar, como los grandes tiempos de carga....

BLINK IS AMAZING!

Comentarios: [SENSITIVE CONTENT HIDDEN] is great! I think our company can do more, but Blink has done their part and is always offering the resources needed to be successful.

Puntos a favor:

I love how easy it is to use! I can schedule my posts in the future and allow users to see all of the information they need in one place.

Puntos en contra:

Although the software is easy to use, it can be hard to remember all it has to offer. I recently saw that you can view user profiles. Maybe if the name wasn't black and made it seem like you could click on it there would be more engagement. Also, if someone posts to the feed it would be cool to see what they have posted on the feed also in their profile! If would also be cool if we could filter by top posts, or most likes, or #'s.

Great Collaborative tool

Comentarios: i enjoy using Blink, this is a great tool and has come into its own through the recent Pandemic for sharing information etc with each other and reporting on a live and ever changing daily position.

Puntos a favor:

the home feed page for seeing and sharing what is going on in and around the business.

Puntos en contra:

The initial phase I struggled to search for specific items referred to, and sharing that with others in the business.

Fine for communications, lacking in other features

Comentarios: More casual internal communications and email but very primitive. Newsfeed is good but difficult to search so only really works for real-time updates. Lack of ability to share files properly limos use severely and the ‘hub’ feature is too basic as it does not allow the creation of pages to view only upload of docs. The admin and access level features are not rounded enough, it’s all or nothing!

Puntos a favor:

Simple IM app and the newsfeed like appearance of the home page. Some limited integrations, calendar works well.

Puntos en contra:

Lacking in support for 3rd party apps, no ability to view documents in the app only have attachments.

Easy to use

Puntos a favor:

The ease of the product set up and daily usage.

Puntos en contra:

No major cons with the program. It did have a slight learning curve but once a good understanding is gained it’s perfect.

A great Intranet for the whole company

Comentarios: This keeps ALLLL of our employees together in one place with all the updates in our company. Where we can share and chat with each other. It also is great to have all of our documents needed to HR and safety if someone needs to fill out a report or find info. This is all especially helpful during and after COVID and working remote.

Puntos a favor:

The ability to communicate to my whole team quickly as well as the mobile app so I get notifications when I am not around my computer or need to check something.

Puntos en contra:

I don't like that you have to name each chat "group". It should be an option but not mandatory. Just causes one more step when reaching out to a team member quickly.

Perfect solution for remote workforce

Comentarios: Using Blink has revolutionised how we have both communicated with our staff and more crucially how they communicate with us. We have been able to get a consistent message out, instantly, which is something we've never achieved before. However being able to receive feedback from all members of staff has brought a new dimension to our staff relationships

Puntos a favor:

The simplicity of the software is amazing. The roll out process to frontline staff takes less than a minute as it is so obvious and intuitive. The speed that it performs without fail is amazing and the constant improvements to functionality are great

Puntos en contra:

Not sure I can put anything here - every snag we've come up the Blink team have worked around and found solutions.

Excellent! Zero Complaints!

Comentarios: Just prior to the start of the COVID-19 pandemic and restrictions put in place, our company anticipated needing a way to communicate internally with our staff and contractors about rapid changes to our workplace and daily lives. Most of our staff are front-line workers and do not have company email accounts. Our internal scheduling app that we use for hourly staff did not have the ability to upload attachments or allow staff to respond to high alert notifications. Setup was quick and easy. We were able to test Blink for free prior to committing to it, but knew immediately that it was perfect for our needs. Now, several months into the COVID-19 crisis, we've seen a shift from senior staff using the app solely for important internal communications, to all staff using it for staff recognition, company highlights, events, contests, motivational and uplifting posts, etc. It helps keeps our employees engaged and informed, allowing everyone to have a voice, and it seems to help boost employee morale.

Puntos a favor:

- Ability to share and communicate with all employees or with individual teams - Quick and helpful responses from Blink staff/developers -- willingness to go above and beyond to meet our company's needs - Allows for multiple administrators at different levels - Ease of use - Ability to communicate privately -- staff can even contact our CEO and get a real-time response - Real-time chat - Search feature - Ability to use on smartphone and PC

Puntos en contra:

When we first started using Blink, posts were limited to one attachment each, which has since been updated. Blink has evolved quickly and quite honestly we have zero complaints.

Refreshingly intuitive way to communicate with colleagues

Puntos a favor:

It is very intuitive and easy to use. The workflows are generated easily and it allows you to effectively communicate with your team members and even with contacts outside of your organization. I like that we can also have private conversations so it makes it simpler and better to use than conventional tools like emails.

Puntos en contra:

Something to improve would be to find a way to reduce the crowd on the feed. It might become a lot to see at first and sometimes depending on the kind of messages you see, it may be negative too.

Blink has solved our communications challenges

Puntos a favor:

Blink has allowed us to bring together our workforce of 300+ people, who are all spread across the country, into one place where they can engage with not only each other but corporate messaging too. We've found the chat functionality is particularly useful and has cut down our email traffic significantly. It's a great way to get quick information out to the right people, at the right time. I also cannot speak highly enough of our account manager [SENSITIVE CONTENT HIDDEN] who was there with us every step of the way from original thoughts right through to the launch day. Her support enabled us to get the platform right for us before rolling out to staff, which has led to our workforce being highly engaged with the platform.

Puntos en contra:

I'm looking forward to seeing the hub landing pages launched which aren't available quite yet but I've been told by our account manager that they are in the pipeline.

A Surprise Underdog Comes Through

Comentarios: I believe we made a great decision by choosing Blink and I would recommend them to any other company looking to up their communication game.

Puntos a favor:

In searching for a new communication platform, I thought I knew what I was looking for and which company I would go with. Blink was added as just another platform for comparison. However, during my first demo, I was convinced this was the right choice. It ticked off all the boxes: top down communication, bottom up communication, side to side communication, individual and group chats, an information repository, and one of the best price points of (in my opinion) even inferior platforms. Plus, they were up front about all costs, so I didn't have to worry about a surprise invoice I would have to explain.

Puntos en contra:

There are a few small functionality issues I have had since getting into the platform (such as not having control over what shows up under an employee name or what is displayed in the Directory), but I have been assured the team is adding my suggestions to their list and looking into how we can work around the other issues.

Blink - an easy to use and intuitive product that makes day to day business that much easier!

Comentarios: Excellent - just an easy to use and intuitive platform!

Puntos a favor:

Blink is very easy to use for instant conversations and messaging, also very easy to start an instant meeting, a simple forward slash and you are good to go. The product also makes it easy to set up group chats and this can be done on the fly in the middle of a meeting without too much effort. Also has some nice aesthetic features,e.g. throwing confetti! I also like the fact that the developers look for ongoing feedback to further enhance the product, as this product grows it will become even better and more established. Interesting enough people now talk about sending blinks and setting up blink meetings - the name is becoming synonymous with what it does and replacing the typical grammar.

Puntos en contra:

For some reason, it is easier to use on the phone than the PC itself. Every time you hit the return button on the PC it sends that as a blink when actually it might be you starting a new paragraph. Other than this minor issue I don't have anything too negative to say!

Blink

Puntos a favor:

The ability to allow users to express themselves via the newsfeed, whilst also being able to filter to reach out to certain departments via groups has been great for users needing support from a certain department, or simply sharing a post they want everyone to see. This has led to the company being able to share posts for the entire company as a priority and needing users to acknowledge the posts, which means we can assure users have read important posts. It also has a community feel to it and also can help with boosting morale as we have been able to post about achievements in different depots across the company. What is also great is the ability to create a hub, with useful links that the entire company uses, which makes it a fully working intranet for us.

Puntos en contra:

We had teething issues to start regarding invites, where someone will try to join but will be stuck in an endless loop. This hasn't happened recently and can be solved using an invite code rather than an invite link. During this time Blink support did quickly help us out with the issue.

Blink is the perfect internal communications platform for employee engagement

Comentarios: One of the biggest barriers in our line of work, and from team to team within our organization, is a lack of communication, which can lead to assumptions. When there isn’t clear-cut communication, assumptions run wild and morph into rumors or beliefs, which are often exaggerated or false. Now, this isn’t all negative, assumptions can be positive too, but more often than not, assumptions are negative or just plain skewed, inaccurate or wrong. The reason behind this new platform is because we feel it is a great way to keep everyone up to speed on things going on at various locations, general news, important information and informative releases- in an industry where we are deployed and sectored in such a way that creates natural communications barriers. Blink won’t completely solve these challenges, but it should help, and it should be useful to support one another on top of the news and information piece.

Puntos a favor:

Blink allows us the ability to send out mass punch memo-style notifications, news, events, recognition and team alignment that, otherwise, we would not have or would still be doing via traditional email and group texting forms of communication. It's a game-changer for employee alertness to company happenings.

Puntos en contra:

I believe Blink will continue to improve their team chats and team collaboration/task management features.

Review

Puntos a favor:

New feature around recognition is great, and stops people using Whats App. Can put out regular comms and stops us having to communicate everything by email. We can use the hub to store all of our policies on there and information and newsletters. It also is a central hub, so we put links for our other software that we use such as recruitment or our HR systems

Puntos en contra:

The news feed could really do we a better focus and filter on categories. So you can select one or more categories so you don't see everything. Having priority posting can get out of control. Would like it to be able to reduce reports on usage better to show how many posts people have done or have many likes people have done. Helps the business to understand the engagement, so more stats on this the better

We use Blink as our main communication tool as we are split between two office or on customer site.

Puntos a favor:

After several false starts with other applications, the team quickly adopted Blink. Within two weeks we had rolled out Blink as the tool of choice. We are distributed over two offices and/or on customer site - so having a central messaging tool that everyone uses is great. New joiners find it easy to learn/use. We have some company-wide channels, individual team channels, lots of ad hoc groups, and then normal direct messaging. Due to the ease of use we use it regularly to bring small/ad hoc project teams together in order to share documentation and messaging. The fact that there is a desktop app, a web app, an iOS app and Android app means Blink can be used where ever you are. We like the lightning-quick search, have linked it to both Jira and Office 365, and have plans to extend it with an in-house Bot. New features are released on a regular basis and if we have any questions then we have found the support to be very quick and helpful.

Puntos en contra:

The main limitation is that we still need to use a separate application for screen sharing and voice calls. It would be nice if this feature was added. However, we would rather use Blink for messaging and sharing than go to product that was a unified platform but a poorer experience. For that reason we still currently use Skype for Business for voice and screen sharing but have chosen not to use Microsoft Teams for colloboration as we think Blink is a far better experience.

Great Company Social Platform

Comentarios: The level of communication has increased. Blink has been a great tool for people to share their experiences without having to send a company wide email. The chat function has also made it easier for people to ask simple questions without having to send email.

Puntos a favor:

It's super easy to set up and use. The team at Blink are always quick to respond, listen to feedback and suggestions for future features. Integration with some business applications have been useful for daily updates.

Puntos en contra:

Now that they've allowed multiple photo uploads and direct video posts I can't think of much else. Permission levels could do with more rejigging as most things if you're not admin you can't control perhaps there could be something inbetween admin and user. Also if you're not part of a team you can't post to that news feed - however there are times when someone from one team might want to post something to only a couple of teams but not the whole company and that's not easily achieveble. Perhaps "team admins" can post to other team news feeds and just not see any of the feed other than their own post? Perhaps business collaboration tools could be more advanced?

Amazing Internal Communication App

Comentarios: To use it as an intranet works incredibly well and its very easy to navigate. Its also great using it for our policy library.

Puntos a favor:

The Hub and the communal feed are incredibly useful as 115 of our services are able to share their stories and learning with the rest of the organisation and corporate are able to communicate with them across a range of matter.

Puntos en contra:

Alerts for overdue documents would be very beneficial

WIll be improved

Comentarios: It is more secure then gmeet. but less integrated with mail, agendas

Puntos a favor:

I like the very easy way to create a new channel with colleagues. Always ontop on one screen (an APP)

Puntos en contra:

lack of integration with gtools suite (email/agenda) in both direction.

Work based info

Puntos a favor:

All features are great good way to keep in contact

Puntos en contra:

None at all love the system as long as there is internet connection

Blink is a great tool for communication

Comentarios: Very positive way to share data across the company.

Puntos a favor:

I like that the data included keeps the entire company aware of things that are going on.

Puntos en contra:

Having to keep the app open to get status and updates. it takes up space and I feel I miss things if I don't have it opened on my desktop.

Makes life a whole lot easier

Puntos a favor:

Changed the way I work, makes keeping up with colleagues so much easier. Great features to get a message out quick.

Puntos en contra:

Never come across anything which is missing

Useful for the organisation

Puntos a favor:

Easy communication between colleagues and easy to keep up to date with what the business is doing.

Puntos en contra:

Takes a bit of time customising it to suit and link with the business. Additional ideas and features takes time.

Just Awesome.

Comentarios: Helps build teams, gives me a great way to communicate and collaborate.

Puntos a favor:

It's all the small stuff this does apart from being a great messaging app, naturally builds culture within teams and the business. Gives my people the ability to reach out at any time on any device to ask questions and to be helped. Our EPG is linked (via API) and it's a great way to get good automated snap shots awhile on the move... even alerts. We get the ability to message all our people at once in emergency situations (came in handy when the beast from the east arrived)

Puntos en contra:

It's quite fresh but still packed with features, the development cycle is really agile. When we have an issue its usually fixed within a couple of days to a week. We hit a couple of bugs in the early days but we were supported and kept up to date on progress.

Blink Feedback

Comentarios: Exceptional…. we seen great feedback in terms of engagement and overall the front line workers now express themselves which we would never seen or shown the Leadership team. Also we can deliver first hand information direct to the phone which is instant. We have been able to create a frontline platform and generate team inclusion.

Puntos a favor:

Function, user friendly and the team at Blink. They understand the business we are and what the objective was to deliver to the frontline workers.

Puntos en contra:

We need understand further before we can express any con's at the moment.