--- description: ¿Qué piensan los usuarios de eZee Frontdesk? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de eZee Frontdesk. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: eZee Frontdesk - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para gestión de hostales y albergues](/directory/31457/hostel-management/software) > [eZee Frontdesk](/software/174449/ezee-frontdesk) # eZee Frontdesk Canonical: https://www.capterra.es/software/174449/ezee-frontdesk Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.es/software/174449/ezee-frontdesk?page=2) > Un software hotelero todo en uno que se puede usar como software de mantenimiento hotelero, software de reservas hoteleras, sistema de contabilidad hotelera, etc. > > Veredicto: 184 usuarios lo han valorado con **4.5/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa eZee Frontdesk? El PMS eZee es útil para alojamientos de 5 a 1000 habitaciones. Sus precios modulares brindan flexibilidad y una mejor experiencia para los usuarios de hoteles, moteles, bed and breakfast, resorts o cadenas con múltiples propiedades. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.5/5** | 184 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.6/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.4/5 | Basado en las opiniones generales | | Funcionalidades | 4.4/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 90% | (9/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Yanolja Cloud Solution - **Ubicación**: Gujarat, India - **Constitución**: 2005 ## Contexto comercial - **Precio inicial**: 1150,00 INR - **Modelo de precios**: (versión gratuita disponible) (Prueba gratuita) - **Público objetivo**: 2-10, 11-50, 51-200, 201-500, 501-1.000, 1.001-5.000, 5.001-10.000, 10.000+ - **Despliegue y plataformas**: Mac (desktop), Windows (desktop), Windows (local), Linux (local), Chromebook (desktop) - **Idiomas admitidos**: alemán, búlgaro, catalán, checo, chino, chino tradicional, coreano, croata, danés, eslovaco, esloveno, español, estonio, euskera, finés, francés, gallego, griego, hebreo, hindi, húngaro, indonesio, inglés, irlandés, islandés, italiano, japonés, kazajo, letón, lituano, malayo, neerlandés, noruego, polaco, portugués, portugués de Brasil, portugués de Portugal, rumano, ruso, serbio, serbio, sueco, tailandés, turco, ucraniano, vietnamita, árabe - **Países disponibles**: Angola, Anguila, Antigua y Barbuda, Arabia Saudí, Argelia, Argentina, Armenia, Aruba, Australia, Azerbaiyán, Bahamas, Bangladés, Barbados, Baréin, Belice, Benín, Bermudas, Bolivia, Botsuana, Brasil y 151 más ## Funcionalidades - Automatización de marketing - CRM - Comunicación con los huéspedes - Creación de informes y estadísticas - Creación de informes/análisis - Facturación - For Hostel/Dorm Managers - Gestión de calendarios - Gestión de canales - Gestión de empleados - Gestión de inventarios - Gestión de la experiencia del huésped - Gestión de propiedades - Gestión de recepción - Gestión de reservas - Gestión de reservas - Gestión de tareas domésticas - Gestión de tasas - Gestión del mantenimiento - Integración de GDS y OTA - Panel de actividades - Punto de venta (POS) - Reserva en línea - Third-Party Integrations ## Opciones de asistencia - E-mail/Help Desk - Preguntas frecuentes/foro - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para gestión de hostales y albergues](https://www.capterra.es/directory/31457/hostel-management/software) ## Categorías relacionadas - [Software para gestión de hostales y albergues](https://www.capterra.es/directory/31457/hostel-management/software) - [Software para hoteles](https://www.capterra.es/directory/20031/hospitality-property-management/software) - [Software para moteles](https://www.capterra.es/directory/32584/motel/software) ## Alternativas 1. [Cloudbeds](https://www.capterra.es/software/158839/cloudbeds) — 4.3/5 (337 reviews) 2. [Sirvoy](https://www.capterra.es/software/103570/sirvoy-booking-system) — 4.7/5 (301 reviews) 3. [WebRezPro](https://www.capterra.es/software/113348/webrezpro) — 4.6/5 (211 reviews) 4. [Little Hotelier](https://www.capterra.es/software/144307/little-hotelier) — 4.0/5 (220 reviews) 5. [Newbook](https://www.capterra.es/software/144942/newbook) — 4.6/5 (45 reviews) ## Opiniones ### "Property management solution that is simple but extremely effective" — 5.0/5 > **Sidath** | *19 de noviembre de 2023* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: It is very easy to have the system configured. It could be configured in a few days. On onboarding process is very easy. Documents such as confirmation letters, registration forms, and invoices could be generated by using the system. The prices are very reasonable. Payments could be made online. They do have a 24-hour support team. > > **Desventajas**: Multi currency option has to improved further. > > Overall, we are really happy with software. ----- ### "easy to use,easy to implement pricing range ,have variant room view and nice customer are live sup" — 4.0/5 > **rivaldi** | *9 de julio de 2018* | Hostelería | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: can change pricing range with bulk. easy to edit if room due out . lots of choice for user management. fast respon customer care expecially from Neha Sharma. > > **Desventajas**: sometimes due payment notification pop up but we already pay the program, need cross check again to confirm payment details > > easy hotel management with live support system ----- ### "Clunky, non-intuitive software that at the end of the day, gets the job done, but is frustrating" — 3.0/5 > **Moreno** | *23 de febrero de 2018* | Hostelería | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: Calendar Stay view screen is easy to read. Interfacing with OTA,'s is good. Reporting is helpful. I like the fact that I can override OTA bookings, when the OTA it self will not allow me to cancel. Very helpful when I was onboarding. > > **Desventajas**: Requires many button pushes to get simple processes complete. Not at all intuitive. Customer service lacks...when I told them my concerns, there was little in a way of response that was helpful. Lots of back clicking. No easy reporting on simple things like, printing out all the details of a clients reservation. 2 platforms, Back Office and Front Office, leaving you searching for the appropriate place to get business complete and switching between modules. Sales person was helpful when I was getting started but very abrasive when I expressed my concerns. They could have saved my account, but at the end of the day, I have too many vendors to spend so much time problem solving with one. Does not have 24/7 Customer Service which is a concern in the hospitality business. > > learned a lot about PMS systems....what I like in this system and what other things I need to have a snapshot of my business. ----- ### "So far so good" — 4.0/5 > **Euphrasia** | *7 de abril de 2018* | Hostelería | Valoración de la recomendación: 9.0/10 > > **Puntos a favor**: It is easy to understand especially for the staffs. Convenient to get assistance via the chat assistance. > > **Desventajas**: Certain reports are not available after it has been produced like the Room status report. The help chat is good except that the person who is assisting me does not seems to communicate what he/she wants us to do and what is the next step they are planning to do properly. I believe they are doing something after we inform them of our issues, but, just being silent \& not telling something in the chat does not help us on the other end. We are just left waiting without knowing what is next? This applies to all help desk personals that I have encountered for as long as I have used Ezee. They also seem to not pay attention to what we say too although we are quite specific in our explanation. For example, They ask or tell us things as if repeating what we just said in our explanation. This is not helpful when we are in a hurry to fix issues which normally is the case. They also take too long to solve some issues which is later realized quite easy hence makes us question whether they are competent or not or just too busy on the other end or just don't care. This is especially when we are left hanging with our question in the chat. Hopefully this can be addressed. > > To be able to handle the hotel operations smoothly. It is so much part of our business already that we can't function without it. ----- ### "incredible, functional ...." — 5.0/5 > **David** | *24 de mayo de 2018* | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: clean and functional software, all well designed able to link all the functionality of a resort, live support is incredible, the sales team will tell you what you need. > > **Desventajas**: If you only speak Spanish it is difficult for the support to help you fast, I think it would be great in spanish speaking > > the control of inventories, sales, minimums and marketing data are accurate, ezee asolute has the possibility to integrate the operative and accounting part magically ----- Página: 1 de 9\ Siguiente: [Página siguiente](https://www.capterra.es/software/174449/ezee-frontdesk?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/174449/ezee-frontdesk) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | ----- ## Datos estructurados