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Sobre Facilio

Plataforma empresarial impulsada por IoT e IA para operación y mantenimiento de instalaciones en tiempo real.

Descubre más sobre Facilio

Puntos a favor:

Open platform that connects easily to other open API systems.

Puntos en contra:

The time that it took to implement. We were in a position where we significantly underestimated the required time.

Valoraciones de Facilio

Evaluación media

Facilidad de uso
4,0
Atención al cliente
4,3
Funcionalidades
3,8
Relación calidad-precio
3,9

Probabilidad de recomendación

7,9/10

Facilio tiene una valoración global de 4,0 estrellas sobre 5 según las 24 opiniones de usuarios de Capterra.

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Filtrar opiniones (24)

Anirudh
CMO en India
Usuario de Linkedin verificado
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Might be the first predictive FM Software out there

5,0 hace 5 años

Comentarios: Overall, we've had a really smooth experience. The notifications and email flow has dropped considerably which has eased a lot of my colleagues and my time.

Puntos a favor:

You can create workflows that helps you detect equipment problems before they happen. That's helped us have huge energy savings.

Puntos en contra:

So far we haven't had any issues with their tech stack.

Azelea
Project Manager en RU
Propiedad inmobiliaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great team and product to work with!

4,0 el año pasado

Comentarios: The Facilio team have been a pleasure to work with. The project has presented lots of tricky situations, many partners to collaborate with and our many requests for features that Facilio don't currently support. The team have been graceful but firm in the way they've managed everything. And mostly the level of patience the project team have shown us whilst working together has been amazing.

Puntos a favor:

Dashboard that can centrally present the live data of the building systems. It's been a game changer to have all disparate systems in one place. Historical data is stored and easily accessible on the platform. Once the user knows the terminology it's relatively easy to filter the information needed. The ability to segment the data and build widgets for different user groups. Optimisation of certain systems have been great to see, although yet to be rolled out as we keen having issues. Open platform that connects easily to other open API systems.

Puntos en contra:

There is no sandbox feature to allow for the build and testing to be separate to the live platform. This has caused many issues and an untidy platform for end users. It also means that it is more difficult to launch features in phases as any changes could affect the live platform.Better reporting feature outside of the widgets and dashboards is lacking. The BMS functionality of the platform is more rebust than other. The set up and language of the platform is more geared towards FM/TSMs rather than other disciplines of management. Fault reporting feature it set up with the use of the in-built CAFM system in mind, as we don't currently utilise this feature the reporting is not as robust. Security of the set up could be more robust both in terms of user log in to how it connects to backend networks etc.

Alwaleed
Assistant Facilities Manager en Emiratos Árabes Unidos
Propiedad inmobiliaria comercial, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Easiness of access

4,0 hace 2 meses

Comentarios: Good experience so far , expected more to come in future

Puntos a favor:

User Friendly and easy to use, management supportive and responsive to DWTC remarks

Puntos en contra:

Multiple breakdown and loss of data due to IT

supreet
HEAD OF FM en Emiratos Árabes Unidos
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Facilio CAFM Solution

3,0 el año pasado

Comentarios: Value for money, easy to use

Puntos a favor:

User friendly interface, graphical display of process and can be customized by the user very easily.

Puntos en contra:

Appointment scheduling feature is not available

Sumith
Operations Manager en Emiratos Árabes Unidos
Servicios para instalaciones, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

A Pleasant Surprise

4,0 hace 3 años

Comentarios: I would say it was a blessing to migrate to Facilio just before this COVID19 pandemic began in 2020. It really helped us get granular approach to our daily operations - seamlessly, even while majority of our workforce had to work-from-home. It was a complete overhaul from the way in which valuable operational data is collected, analyzed and fine-tuned, in real-time.

Puntos a favor:

1) Flexibility to quickly adapt to the existing operational methods without any hassle 2) Amazing support since implementation (apparently, they take customer service very very seriously!) 3) Will not drill a hole in your pocket - even in comparison with other established platforms that has got relatively lesser features and functionalities. 4) Already future-proof and consistently putting fruitful efforts to maintain that edge

Puntos en contra:

1) Could be a bit more refined (partially because of the unlimited customization options offered I presume)

Chris
Controls Design Manager en EE. UU.
Ingeniería industrial o mecánica, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

A Focus on the Important Aspects

5,0 hace 5 años

Comentarios: Outstanding support! Technical expertise, and resources to provide solutions fast!

Puntos a favor:

Clean look, fast and user-friendly. Provides an efficient means to display the real-time data that is important to the situation. Ability for all users to contribute and collaborate easily, really sets this apart.

Puntos en contra:

Looking forward to seeing this product grow in features to include enhanced capital planning capabilities.

Mohamed
Facilities Engineer en Emiratos Árabes Unidos
Logística y cadena de suministro, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Amazing!

4,0 hace 7 meses

Comentarios: Amazing

Puntos a favor:

All features and easy to use and amazed by the product

Puntos en contra:

Design of the software which can be improved in a presentation way

Sanket
CMO en EE. UU.
Servicios, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Good Predictive Tool

4,0 hace 8 meses

Puntos a favor:

Great experience with the UI and UX. Easy to use and setup

Puntos en contra:

So far I have not found any cons for facilio

Ian
Senior Product Manager en RU
Propiedad inmobiliaria, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great product and team!

5,0 el año pasado

Puntos a favor:

It is flexible and completely customisable meaning you can tailor it to your requirements.

Puntos en contra:

UX/UI is functional but isn't best in class. Need more in-built asset relationships too.

Anas
Anas
QHSE Executive en Emiratos Árabes Unidos
Usuario de Linkedin verificado
Servicios para instalaciones, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Facilio Review

2,0 el año pasado

Puntos a favor:

I noticed it's dashboard while opening my account. We can get a general all information from the dasboard.

Puntos en contra:

The application must be user friendly. It's very difficult and very long-time process to create and closeout work orders.

Chris
Head of Facilities en Australia
Propiedad inmobiliaria, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Molonglo - Facilio Partnership

4,0 el año pasado

Comentarios: It is too early to tell - but I have high hopes. We would like to continue to see new modules and are happy to help expand Facilio in Australia.

Puntos a favor:

The overall customisability was the main feature of the product. It has the power to provide strong analytics and we need to capitalise on these.

Puntos en contra:

The time that it took to implement. We were in a position where we significantly underestimated the required time. This is my only reservation when I recommend the platform.

Ahmed
Deputy Manager en Emiratos Árabes Unidos
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

My Facilio Experience in FM

4,0 el año pasado

Comentarios: Easy to use,

Puntos a favor:

User Friendly, Easy to use, flexibility and easy access to data

Puntos en contra:

Mobile app, not stable in all platforms

Fernando
TI en Brasil
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great software that needs to be lapdated like a diamond.

4,0 hace 5 años

Comentarios: A good experience. I am learning and taking a new vision of management software. But as the title says, there are only a few improvements to make this experience even better.

Puntos a favor:

What did you like most about this software? Innovative Software for contemplating various features that we only found if we had 2 or 3 different software.

Puntos en contra:

Bug, unstable functionality in some cases, lack of translation and lack of a smarter spreadsheet for the equipment of those that are managed by the software.

Anil
CAFM Administrator en Emiratos Árabes Unidos
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

cafm review

4,0 el año pasado

Comentarios: FM business level monitoring issues solved

Puntos a favor:

All available features are good but need more advanced.

Puntos en contra:

PPM features are required more improve. Integration with facilio is recently started

Hostilio
Director en Brasil
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Growing up together

3,0 hace 5 años

Comentarios: We are growing up together and we really need to make it real for the customers because we are introducing something new for the market.

Puntos a favor:

The possibility to use the platform as a central point of information for end users and also form services providers. As we are working on it, the possibility to integrate iot information and utilities and facilities metrics should provide to our customer important operational savings The support team from Facilio makes the difference too.

Puntos en contra:

The maintenance management area. We are stil facing some problems to introduce the data into the system. We also face some problems to work with the iot sensor information

saddam
PMO Planner en India
Servicios para instalaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Facilio Review

4,0 hace 3 años

Comentarios: Not very good but yes can be improved

Puntos a favor:

Yes. This software is easy to use. the interface is simple and easy to use.

Puntos en contra:

This software does not have a default function, We require to have lots of discussion to customized features for FM

Ashich
QHSE officer en Emiratos Árabes Unidos
Hospital y atención sanitaria, 10.000+ empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Facilio user review

3,0 el año pasado

Comentarios: easy to use if the mobile application worked properly

Puntos a favor:

It is covering all the area and giving the approximate data.

Puntos en contra:

Most of the time facilio mobile application is not working with my android phone.

Joe
Procurement and Facilities Manager en Emiratos Árabes Unidos
Logística y cadena de suministro, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Facilio CAFM is highly recommended

4,0 hace 7 meses

Comentarios: Highly recommended for FM people

Puntos a favor:

The Ease of Use and Dashboards + it covers all the our functionalities and requests for FM Services

Puntos en contra:

Sometimes the App doesn't open, it gets crashed

Md Sabir
Building Information Manager p en Emiratos Árabes Unidos
Servicios para instalaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

CMP IMPLEMENTATION

4,0 hace 3 años

Comentarios: People's in Facilio are very friendly, cooperative, intend to complete scope, make happy of the client. Product has lot of features and just need to enhance how want to maintain your property efficiently using Facilio.

Puntos a favor:

CMP is the existing facility of Facilio and we are enhancing with some extra features such as integration with LTS, FA, BMS, BIM, Security, ECODOMUS, FSI etc. and also there are some use cases which is on under progress.

Puntos en contra:

Centralised Management Platform (CMP) will be single point of source for property operation in our project with all the available features addressed.

Paulo
CEO en Brasil
Servicios para instalaciones, 51-200 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Autopilot

5,0 hace 5 años

Comentarios: is a powerful tool, we need to make it effective and scaleable.

Puntos a favor:

Facilio have a great graphics and easy to apply

Puntos en contra:

Alarms and Energy fields not ready to aplly

Nick
Managing partner en RU
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Facilio CAFM Review

4,0 el año pasado

Puntos a favor:

Full of features and functionality. An advanced product.

Puntos en contra:

As it is so flexible, implementation is long and hard. it requires an experienced system admin to use it. It is less intuitive than expected. As a result of this, there are a little too many bugs that detract from its usability, especially for facility managers who are no used to a system like this.

Usuario verificado
Usuario de Linkedin verificado
Servicios para instalaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

overall end user

3,0 hace 5 años

Puntos a favor:

easy of usage, understanding, Options are specific, easy to attached files. reports are customized,

Puntos en contra:

PPM we cannot schedule in our priority, Reports generating option not good, Search and filter option need improvements, Monthly work order reports very difficult generate, unique task ID for each task and ppm not displayed in work order as well as report. scroll option very difficult for usage.

Ganeshkumar
Project Engineer en Emiratos Árabes Unidos
Servicios para instalaciones, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Facilio Review

5,0 hace 5 años

Comentarios: Its a nice platform to use.
It would be more helpful of the platform is fully automated.
Need to be have more 3d graphics and transitions instead of white background.
Since this has been viewed by clients with no technical knowledge expecting more fancy on graphics. Like how they are using smartphones.

Puntos a favor:

User friendly..more accessible..like android

Puntos en contra:

Graphics and background No more cons on the platform.

Aadil Raza
Sales coordinator en Omán
Servicios para instalaciones, 1.001-5.000 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Facilio review

4,0 el año pasado

Puntos a favor:

Ease of use. And it’s aesthetically pleasing.

Puntos en contra:

It was a difficult process to implement