Opiniones de Tribe

Puntos a favor: Tribe is a very good community/forum package. Extremely easy to set up, feature-rich, and well-designed. Tribe features include groups, topics, @mentiones, Rich Text formatting, polls, custom-domain support, telegram and messenger integration, CSS-customization and more. All this in a functional, intuative, and mobile-responsive design. Tribe also has good support for foreign languages, including perfect RTL alignment for relevant languages (such as Hebrew, used on our forum).
Most importantly of all, though, is the technical support, which is simply fabulous. Tribe's team is extremely helpful and supportive, open for suggestions and happy to help with every little problem - even with the Free product. I highly recommend you give it a try!

Contras: Tribe is hosted on their servers, and not available for self-hosting, which might be an issue for some.
However with support for custom domains, branding and CSS customization, this shouldn't be an issue for most. Might even be an advantage.

Comentarios: I liked it. It helped me to establish a community base without hurdle and delay.

Puntos a favor: It’s intuitive and user friendly. It allows instant community building even with the basic futures. That it has itself a community of tribe users is a very good idea. I got timely support from there. When you request an answer or ask for a feature they get back to you with their full dedication. You will you partner with them.

Contras: It’s monthly fee too expensive for us now at the stage of community building. There should be 3 months trial period so that we see to what extent it works when full features are used. Then if it works fee based period would start. Another thing that needs to be improved is to give several strong tools to admins to nurture, increase, and monitor how members interact. Rich statistics demonstrating many different types of member activities is the key to help create a viable, active, engaged community. Also, a smartphone app is a must. Finally, creating means to integrate other relevant apps into tribe would be very wise decision.

Comentarios: Simply focus on what you would want to achieve based on your business goals. For example, keep the Question and Answer module at the center if you want to foster discussions. Talk to Tribe's community management team; they have some of the most practical suggestions for improvement.

Puntos a favor: We are from financial services domain (loans and mortgages to be specific) and were in search for a software solution to create customer community where we can give access to a useful pool of content and allow them to ask questions, submit answers, connect with each other and have intimate discussions in subgroups. Tribe offered all of these with an easy to use interface and we were able to go live within a week that included moderate customization of the platform.

Contras: It could still improve in terms of more features such as community event creation and management. But, perhaps feature development is an ongoing task and they would get to it eventually.

Comentarios: We had an outstanding experience overall (perhaps my top three in SaaS space). I’d recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention!

Puntos a favor: This platform is very flexible and comes with numerous native integrations while being intuitive and easy-to-use. Most important element in their offering is the team – they patiently understood our requirement for the community as an integral part of our software product. They guided us with clear strategy and explained the features best suited for our use case. Finally, the whole community was customized was exactly the way we wanted. All of these came at an extremely efficient cost.

Contras: We encountered some bugs, but that’s understandable as this is a relatively new product. However, they fix the reported issues quickly and provide regular updates to improve further.

Comentarios: Tribe comes with our highest recommendation.

Puntos a favor: We have been looking for a community solution for quite some time till we discovered tribe. It is a modern platform, well designed and well thought on its integration. It has an intuitive and straight forward interface. unlike other solutions on the market tribe is not over selling over its features. tribe comes with our highest recommendation.

Contras: Anything that was a concern has been addressed very quickly by the customer success team. The only thing I would mention to help others make a right decision would be the platform itself is a tool. you need to build the community around your brand and invite your members to join your tribe.

Comentarios: Our experience with Tribe has indeed been a great one!

Puntos a favor: Navigating the features on the platform is easy. The instructions are straight forward and the Tribe community is filled with useful articles on how to use all the features. The team is also very supportive and responsive whenever we encounter any difficulties or need any advice. The team has also accommodated our suggestions and requests to better our community. They are also proactive in offering help and making sure we are satisfied with the platform.

Contras: There was a bug with one of the features during our early stages of Tribe but the team quickly addressed it and made fixing it a priority.

Comentarios: We got to know about tribe as we were beginning to plan for creating a community for our customers. Our experience so far with Tribe has been a great one. We have received great support from the Tribe team. The platform itself is very easy to use and we appreciate the proactive support suggestions we receive for improving our community. Tribe is trying to help users customize their communities with the features that work for them best. Trube has reached out to us a number of times to see if we need a feature that they don't currently offer so they can build it for us and I find that very unique.

Puntos a favor: Easy to use, customizable, visually appealing.

Contras: I haven't come across one but if I do I will make sure to share.

Comentarios: We have tried a few different solutions in the market. When we decided to switch to Tribe, the team walked us through redefining the community objectives, make it more aligned with business and organization objectives. They also supported the whole smooth migration process. The fact that Tribe customer success team has a great business and community knowledge helped us realize great ROI. We started with their basic plan and as we saw results coming we upgraded to premium.

Puntos a favor: Pricing is fair and flexible.
Facebook integration was somehow magical and increased users retention.
Fast and reliable customer service.

Contras: As Tribe was a new venture, we had our fears of switching to this solution. But after working with their customer success team, we had tons of confidence in them as the right partner.

Comentarios: A well-thought community platform with integrations that made us focus more on driving growth and engagement and less time on software development.

Puntos a favor: Tribe community platform was really easy to set up. Building a thriving customer support community around our software was crucial. The modern design and the smart widgets helped us implement and integrate the community elements into our product.
The gamification system boosted the engagement by encouraging users to contribute. The customer success team was always available and supported us with their understanding of the business and their know-how of online community building.

Contras: The custom integration app that Tribe implemented for our product had some bugs but to be fair, they fixed them right away after reporting by our team.

Puntos a favor: They have more features​ to gather a great community than I could imagine. The platform is very easy to use Great customer support

Contras: Nothing that I can think of

Puntos a favor: The interface is user friendly - it can stand alone but also reminds you of other products out there (like Facebook groups, etc.) - so it offers the client/customer familiarity. This is what we were going for. We also really like the team/customer support; they are ready and willing to help us whenever we have questions or comments. They have taken our feedback seriously - and some of our suggestions are actually on the roadmap.

Contras: There were some instances where the features/functionality didn't quite meet our needs (because we are working with an unique population) - but Tribe.so was able to address these for us.

Comentarios: Easy to use, modern design, fair pricing, and lots of useful integrations.

Puntos a favor: Making the decision to migrate from an existing community solution was very challenging. Tribe team really made it fast and easy by having the right migration processes and tools. Their community success team was always available to handle issues and requests. What I liked very much about Tribe is the simplicity of their core platform that can be extended with different apps based on my community need. We got all these great solutions at a fraction of cost we used to spend on the previous platform.

Contras: Tribe did not provide us with any mobile app but to be fair the messenger integration was a great replacement. Their idea that people do not want to just install another mobile app sounded reasonable.

Puntos a favor: The ability to create beautiful, minimalistic and content-driven communitites is outstanding.
Our staff can now share and cooperate in a very easy and motivating way.

Contras: There could be a Google Drive implementation to upload material.

Puntos a favor: Their customer success managers are outstanding! They've answered all my questions within no time and helped a lot also with tips and tricks to kickstart the community.

Contras: Some features were still missing when we started (f.ex. email notifications) but their development team is super fast and I'm sure they'll pick up these features in no time.

Puntos a favor: We've used Tribe to host our forum for about three months and have loved how well it captures all the helpful insights in the community and how easily others can find them. I'd totally recommend Tribe for anyone looking for a forum software.

Contras: The Premium version is pricey—but I can tell it includes a lot of value.

Comentarios: Off the bat, I've been impressed in what it has to offer. At one point, I reached out to the admin team for some guidance and they gave me a substantive answer -- this is always nice.

Puntos a favor: The idea behind Tribe is that you have your own social network out of the box. It's incredibly easy to get it up and running, and the social media website you launch can be white-labeled - in other words, you can make it look like it was your own creation.

Contras: I would like to see more means to monetise this product. At the moment, there is limited room to - for instance - put advertising on your social media website. In fairness, Tribe is a young company, and I think various things like this are on the horizon.

Comentarios: Very happy with Tribe and what they bring to the table. I think that it will definitely be able to grow our business.

Puntos a favor: So, I really like that Tribe is an available product. When you have the noise of FB ads and Nextdoor false alarms. I am glad to have a product like Tribe that is scalable to what you want it to be.

Contras: I am not a huge fan of not being able to run multiple Tribes from one account. I would like to have a better solution that you may be able to have one admin then still another top level admin that could check in and manage multiple admins.

Comentarios: I am satisfy so far. Since the development keep going for the new features.

Puntos a favor: Similar to Quora but more advanced.
Coin reward distribution is a plus.

Contras: The navigation will make confuse at the beginning.