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Sobre Userfeel

Pruebas de facilidad de uso remotas, rápidas y sencillas para sitios web y aplicaciones. El panel de esta solución está compuesto por más de 40 000 evaluadores que hablan 40 idiomas.

Descubre más sobre Userfeel

Puntos a favor:

I like that it is interactive. I don't only look at the screen all day but get to talk as if I am holding conversations with others.

Puntos en contra:

The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.

Valoraciones de Userfeel

Evaluación media

Facilidad de uso
4,6
Atención al cliente
4,2
Funcionalidades
4,6
Relación calidad-precio
4,5

Probabilidad de recomendación

8,2/ 10

Userfeel tiene una valoración global de 4,5 estrellas sobre 5 según las 16 opiniones de usuarios de Capterra.

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Filtrar opiniones (16)

samantha
samantha
userfeel.com en EE. UU.
Usuario de Linkedin verificado
Ropa y moda, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

userfeel.com

5,0 hace 5 años

Comentarios: my overall experience is the software is very easy to use and i really like feed back from other people when i need an answer to a problem the software works easy too

Puntos a favor:

it was easy to explain the problem and ask other peoples' thoughts and as well as to solve the problem thanks i would use again if i need someone to help with my problems

Puntos en contra:

i can;t use all the time because of price but will use again

Rebecca
Senior UX Researcher en RU
Diseño, 201-500 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great for adhoc tests

4,0 el año pasado

Puntos a favor:

We've been looking for a cost effective user testing platform for a while, trying out different ones. Most need you to sign up for a monthly or annual cost but we needed something that we could just use adhoc and this is a good solution for that as we only pay for recruitment. I really like the highlights reel you can create.

Puntos en contra:

The dashboard is quite hard to navigate. I seem to go backwards and forwards a lot trying to find the right pages for my study.

Serena
UX Researcher en EE. UU.
Marketing y publicidad, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Good for live site unmoderated testing

3,0 hace 3 meses

Comentarios: Overall, the main use case is for unmoderated, live site testing. No other platform we use has this, so that's our only use case. If another one of our tools adds this, I'd honestly move away from Userfeel as I feel the quality of the participant pool is better on other competitor sites.

Puntos a favor:

- Unmoderated user testing on live sites. Not many other tools I've used that have a pay-per-go have this capability - Relatively affordable - Easy recruitment and recording - AI support for synthesis analysis of unmoderated tests. This has helped me very quickly and easily pull insights!

Puntos en contra:

- Strict recording cap on unmoderated, cuts off unexpectedly - Minimum of $600 per session. This has stopped me from using it recently.

Usuario verificado
Usuario de Linkedin verificado
Marketing y publicidad, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Userfeel Experience as a UX tester

4,0 hace 4 años

Comentarios: Userfeel works well when you are looking for a side-hustle. You don't need much experience as a tester, as such. It works best if you regularly visit a range of websites and try assorted apps and have confidence that you can speak clearly expressing your opinions on layout and usability.

Puntos a favor:

Userfeel (via the App) offer easy work for UX testers. The app is easy to use e.g. you can move the test controls out of the way so you can concentrate on what you are testing. the instructions for doing each test are very clear. The pay for doing a test (typically about 10 - 20 minutes of your time) is very reasonable at $10 per test.

Puntos en contra:

The work isn't very consistent and you have to compete with many other testers to get the work. However, I was able to set up an alert on my phone* so I had a good chance of snagging a test before other testers. *This was not a feature of Userfeel, but achieved via some Google Gmail settings

Alexandre
Marketing en EE. UU.
Marketing y publicidad, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Userfeel is amazing

5,0 hace 3 años

Puntos a favor:

Userfeel is very helpful because it helps companies get great feedback from everyday people and helps the company with their product/software development as well.

Puntos en contra:

There is nothing that I did not like about Userfeel

Usuario verificado
Usuario de Linkedin verificado
Estudios de mercado, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Terrible user pool, lied about the possibility of a refund before ordering.

1,0 hace 3 años

Comentarios: Bad user pool. Bad customer service. Dishonest and not helpful.

Puntos a favor:

The idea of a pay as you go only version of UserTesting is great. With a terrible pool, it's not.

Puntos en contra:

The users were not what they said they were. I asked for American native English speakers. They were clearly not. I asked for a specific job title. They were clearly not. Before the test, I asked Userfeel about whether or not I could get the specific pool I needed. They said if I was not satisfied they would give a full refund so I proceeded. This happened, I asked, and they did not. They lied. When I pressed them, they literally ghosted me. Aside from the demographics, they feedback they gave was simply not quality. Most merely read words on a page.

Efthalia
CEO en Grecia
Recursos Humanos, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Easy user testing tool. No subscription or monthly fee needed.

5,0 hace 3 años

Comentarios: I love Userfeel. It's easy and affordable alternative for usertesting.com which charge insane prices.

Puntos a favor:

It's easy to use. You can test any site in any language and using screener questions you can have better targeting.

Puntos en contra:

There are testers that lie about their language, but Userfeel offers satisfaction guarantee, as a result the test will be replaced for free.

rachid
RIB Art en Marruecos
Arte y artesanía, 501-1.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

userfeel my favorite software of testing

5,0 hace 2 años

Comentarios: it was the best experience

Puntos a favor:

i did like most the easy way of use and testing on this software

Puntos en contra:

id did like least that there aren't to much surveys and test on this software

Patrick
Patrick
Mechanical Engineer en EE. UU.
Usuario de Linkedin verificado
Semiconductores, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

User feel lets you test companies software.

5,0 hace 2 años

Puntos a favor:

This is a nice looking platform. It’s easy to sign up to be a tester.

Puntos en contra:

This software didn’t have many tests available for me.

Fábio Roque da Silva
Theology en Brasil
Usuario de Linkedin verificado
Administración educativa, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Feedback helps me improve

5,0 hace 5 años

Puntos a favor:

Feedback helps me to improve the quality and presentation of the services offered on my website. This feedback has been very important for my business.

Puntos en contra:

Offers great service, so far I have not encountered any problems.

Briauna
Independent Contractor en EE. UU.
Transporte/transporte en camión/ferrocarril, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Do good and make money

5,0 hace 3 años

Comentarios: It was a good experience. When wanting to work from home and continue to make money it is a great opportunity to have in my pocket. I like that it is interactive. I don't just look at the screen all day but get to talk as if I am holding conversations with others.

Puntos a favor:

I like that it is interactive. I don't only look at the screen all day but get to talk as if I am holding conversations with others.

Puntos en contra:

It is not a high approval rate for user testing assignments.

Savvas
Account Manager en Grecia
Internet, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Review for Userfeel

5,0 hace 6 años

Comentarios: Userfeel gives me a chance to see my website thru a visitor's eyes. So if I have several usability tests the outcome is as possible as true. The price is fair and the test results are ready in a matter of 24-48 hours!!!

Puntos a favor:

- Ease of use, - There are many features in order to pick the appropriate testers and to get the most out of their answers concerning their overall impression about my e-shop

Puntos en contra:

I found no Cons at all since it was easy to use and proceed to the next screen.

Respuesta de Userfeel

hace 6 años

Thank you very much for your review!

beril
customer service team leader en Turquía
Logística y cadena de suministro, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

userfeel experience

5,0 hace 3 años

Comentarios: If companies are establishing a new website, it is very important. Feedback is a benefactor.

Puntos a favor:

The user interface is very easy. a tool that helps us a lot

Puntos en contra:

The occupation segmentation should be neccassary.

Christopher
Software Tester en Grecia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Great website and application for testing

5,0 hace 5 años

Comentarios: Great software to test your apps or websites or to find out what potential clients think about your software

Puntos a favor:

Very easy interface to test websites Available in Windows, Mac and Android You get paid in your paypal account instantly for just surfing a website

Puntos en contra:

Sometimes it will take days even months to find a website to test Sometimes the video that have been recorded from your phone is not uploaded and you have to uploaded to userfeel.com manually, it should be an automated process that can be continued

Usuario verificado
Usuario de Linkedin verificado
Tecnología y servicios de la información, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Userfeel: reliable, realistic and easy usability testing.

5,0 hace 5 años

Comentarios: Userfeel gives me a chance to see my website through a visitor's experience. And It's amazing !So with this s usability test the outcome is as possible as true. I recommend it!

Puntos a favor:

I think it's a good way to improve a website/app because owners need realistic feedback. Through this userfeel tool they have the videos of real users speaking their thoughts as they use the website . Besides that, it's easy, cheap and reliable source.

Puntos en contra:

I haven't faced any problems using userfeel.

Stelios
Project Manager en Grecia
Internet, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great app

5,0 hace 6 años

Puntos a favor:

It's user-friendly with a lot of features and great support.

Puntos en contra:

I haven't faced any problems using userfeel.

Respuesta de Userfeel

hace 6 años

Thank you very much for your review!