Opiniones de NHANCE NOW CX PLATFORM

Comentarios: Been with them for the last 8 months.

Puntos a favor: We previously used Freshdesk, Zoho CRM and Mailchimp to manage our customer profiles, enquiries, service requests and run offers & promotions. Now that we use NHANCE NOW as the only communication medium with our existing customers. We are able to get lots of other things done at a fraction of a cost that we used to pay our previous service providers. Its actually a great platform for businesses to proactively engage with their customers and build strong customer relationships. All I have to do is to create various audience sets out of my existing customers and automate personalized greetings, personalized offers, alert messages, purchase promotions with unique coupon codes via smart push notifications, which can be scheduled through their business portal. I appreciate its capability to run various marketing campaigns to targeted customers, based on their personal preferences and habits. I personally like the 'Buy' and 'M-Store' sections that generate additional sales for us. And also, its ability to automate and monitor customer feedback is highly time-saving. Thanks to NHANCE NOW's service offering and its low-cost pricing that fits our budget.

Contras: It does not have all the features of the CRM. But all the essentials are there.

Puntos a favor: Integrates all aspects of post purchase customer experience from product registration, onboarding and set-up to warranty and referrals.

Contras: Should look at integrating with products at the OEM level

Puntos a favor: It actually addressed the gap all are facing

Contras: Not yet realised the exact cons. It served well

Puntos a favor: convenient way to manage ur appliances

Contras: this is an enterprise solution therefore it has so many features which may confuse you

Comentarios: Excellent!!

Puntos a favor: My bill and electric record keeping is hassle free, with service reminders, demos etc

Contras: iOS app to be updated

Puntos a favor: Ease of use and the overall value to the customer

Contras: None The product is really cool
However some glitches are present