Opiniones de Gymcatch

Sobre Gymcatch

Gymcatch ayuda a los propietarios de negocios de fitness a ahorrar tiempo, aumentar los ingresos y brindar una excelente atención al cliente.

Descubre más sobre Gymcatch

Puntos a favor:

An easy to use system at an affordable price. You get a free trial to try it out before you make a purchase.

Puntos en contra:

Logo in the corner, slightly limited in terms of colour/layout options.

Valoraciones de Gymcatch

Evaluación media

Facilidad de uso
4,7
Atención al cliente
4,9
Funcionalidades
4,7
Relación calidad-precio
4,9

Probabilidad de recomendación

9,7/10

Gymcatch tiene una valoración global de 4,9 estrellas sobre 5 según las 188 opiniones de usuarios de Capterra.

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Filtrar opiniones (188)

Desmond
Desmond
Owner en Irlanda
Usuario de Linkedin verificado
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Gymcatch is Great

5,0 hace 9 meses

Comentarios: I have found using Gym-catch to be easy and great support with video tutorials It is now allowing me to grow my business in different avenues I am delighted I found Gym-catch

Puntos a favor:

Gym-catch is helping me find new revenue streams clients are booking in advance and I am now able to sell my online videos through the app which has given me a bigger market

Puntos en contra:

Clients don,t get Text reminders of sessions or if they are on a wait list I think this would be a good feature to add on

Respuesta de Gymcatch

hace 9 meses

Thank you very much for taking the time to write a review Desmond, it's very much appreciated! Delighted to hear the software is allowing you to increase your market and that our support videos have been a such a great help! Many thanks again, Ollie Director & Founder

Kay
Personal Trainer en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Great support from [SENSITIVE CONTENT] and the team

5,0 hace 5 meses

Comentarios: I had a bit of trouble setting up initially as I am not great with technology. A google trams call was arranged to go through all the parts that I needed help with and now I know what I need to do to set up this new system in a way that works for my business. Couldn't fault the support at all, via web chat and on Meets

Puntos a favor:

How you can set multiple packages for each of your services

Puntos en contra:

Its quite complex to set up and get your head around in the beginning

Respuesta de Gymcatch

hace 4 meses

Thank you very much for taking the time to write a review, Kay, it's very much appreciated. Really pleased to hear that our support team were able to offer you the individual support you needed to successfully set up your account. Many thanks again, Ollie Director & Founder

Alida
Pilates instructor en RU
Ocio, viajes y turismo, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Couldn’t live without gymcatch now !!!

5,0 hace 2 meses Nuevo

Comentarios: I don’t think I could work without gymcatch now ! My business is small but it has taken the worry out of wether people will attend or not . The more classes I do the more necessary gymcatch is .

Puntos a favor:

It’s easy for everyone to use . I have had very few issues and any queries I’ve had have been answered immediately and I am old and not great with software !!😂

Puntos en contra:

Slight niggle …. I have to log on through business portal every time ! Unless I’ve got that wrong ???

Respuesta de Gymcatch

hace 2 meses

Thank you very much for taking the time to write a review, Alida, we really appreciate it. Delighted to hear that the system has proved easy to use for all. Re your question around the Business Portal - there's a keep me logged in feature, as well as in mobile app features available, so if you've not found those please do get in touch with the support team and they'll gladly help on those as needed. Many thanks again, Ollie Director & Founder

Louise
Fitness instructor en RU
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Good easy app to use

3,0 el año pasado

Comentarios: Good

Puntos a favor:

Like the ease of booking and colourful pages. Good for fitness use.

Puntos en contra:

Having to pay. The tone it takes to organise classes

Respuesta de Gymcatch

el año pasado

Thank you very much for taking the time to write a review Louise. We very much appreciate it and are pleased you like the ease of booking, page layout and fitness use case. Thank you too for the feedback on tone - always a balancing act to try to ensure clear, communicates power of system and not too technical! Please do send anything specific in relation to support@gymcatch.com, always very welcome indeed! Many thanks again, Ollie Director & Founder

Kerstin
Dance & Fitness Instructor en RU
Deportes, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Gymcatch

5,0 hace 2 meses

Comentarios: I wouldn't be without it now. I set up my Gymcatch business account during the Pandemic and it met my needs perfectly. Despite now being back to "normality" I wouldn't revert back to cash payments and paperwork. The features it provides make my life much easier

Puntos a favor:

Easy to use system which is perfect for my class needs. Booking is simple, managing class size and detail is straightforward and applications for communicating with customers are easy to use

Puntos en contra:

Some of the essential features are additional bolt ons. It would be nice if these were included, but I understand why they're not. From an admin point of view I find it easier to use from the website on my laptop rather than through the app on my phone. The reverse is true from a user-participant perspective.

Respuesta de Gymcatch

hace 2 meses

Thank you very much for taking the time to write a review, Kerstin, it's very much appreciated. Delighted to hear that our platform has fitted in so well with the needs of your business and has been so easy to use for both yourself and your customers. Thank you for the feedback on the ease of use in regards to the admin portal and mobile apps, we'll certainly take that on board. Many thanks again, Ollie Director & Founder

sallyann
Fitness Instructor en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Review

5,0 el mes pasado Nuevo

Comentarios: It's been a success

Puntos a favor:

It's easy to use for myself and my customers

Puntos en contra:

I'd rather speak to a human if i have a query!

Respuesta de Gymcatch

el mes pasado

Thank you very much for taking the time to write a review, Sallyann, it's very much appreciated. Great to hear that the Gymcatch system was easy for you and your customers to use and has been such a success for you. Our support team are online Monday-Friday 9am-5pm UK time and always happy to help with any questions. Many thanks again, Ollie Director & Founder

Christine
Fitness Instructor en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

Gymcatch

5,0 hace 2 meses Nuevo

Comentarios: All good and the customer service is excellent offering a speedy response to any queries.

Puntos a favor:

Love everything about this software, massively reducing class admin time.

Puntos en contra:

There isn’t anything I dislike about this product

Respuesta de Gymcatch

hace 2 meses

Thank you very much for taking the time to write a review Christine! So pleased to hear everything working so well for you and that it's saving you lots of time. Many thanks again, Ollie Director & Founder

Gail
Owner en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Great inexpensive booking system for a small business

5,0 hace 2 meses Nuevo

Comentarios: Easy. Great service from the team. Always coming back promptly to a question or query.

Puntos a favor:

It’s easy to use for both the business and the customer and it’s affordable.

Puntos en contra:

The inability to communicate with customers via text

Respuesta de Gymcatch

hace 2 meses

Thank you very much for taking the time to write a review, Gail, we really appreciate it. Very pleased to hear the software is working so well and, indeed, to receive such an endorsement from someone with 25+ years in the industry . Whilst we don't presently offer SMS features, please do contact the support team if you'd like to learn more about the in-app messaging features that are present. Many thanks again, Ollie Director & Founder

Chris
Sports Coach en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Amazing service

5,0 hace 2 meses Nuevo

Puntos a favor:

This software allowed me to run my virtual online fitness business without having any expertise or ability in website management or creation. Their support was fantastic, the software was utterly reliable and their updates were incredibly useful.

Puntos en contra:

I loved this software. No complaints from me

Respuesta de Gymcatch

hace 2 meses

Thank you very much for taking the time to write a review, Chris, we really appreciate it. Delighted to hear how the system helped with your virtual offering and that the team were on hand when needed. Many thanks again, Ollie Director & Founder

Donna
Acupuncturist and Yoga Teacher en RU
Medicina alternativa, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Great App and service

5,0 hace 2 semanas Nuevo

Comentarios: Brilliant. The customer service has been so great it’s given me so much confidence in the system and already it’s making my life easier (admin wise)

Puntos a favor:

Once you’ve figured it out it’s very straight forward

Puntos en contra:

When you cancel a class it doesn’t ask you if you’re sure to double check. As I accidentally cancelled a class

Respuesta de Gymcatch

hace 2 semanas

Thank you very much for taking the time to write a review Donna, we really appreciate it. Delighted to read the system is meeting your needs and your friends' too, and the team have been available as needed. Many thanks again, Ollie Director & Founder

Hayley
Fitness instructor en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Fantastic app

5,0 el año pasado

Comentarios: Fantastic. I would recommend 100%. Easy to use with outstanding customer service.

Puntos a favor:

Simple to use for both businesses and clients. Lots of extra features to suit your brand/company. You only pay for what you need and you can swap and change it monthly. Everything you need in one place.

Puntos en contra:

My only complaint would be that the client messaging system can sometimes be slow. So there can sometimes be a delay receiving messages.

Respuesta de Gymcatch

el año pasado

Thank you very much for taking the time to write a review Hayley. We really appreciate it and so pleased the software meets your needs at the right price. Thank you too for the messaging feedback - whilst not something we're seeing more widely, some updates coming to update that soon which I think may help. Please do get in contact with support if need us to look at anything in relation with you. Many thanks again, Ollie Director & Founder

Lindsey
Director en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

I can't tell you the relief!

5,0 el año pasado

Comentarios: Flipping brilliant so far. So helpful. Patient. Kind. Customer focussed. Clear. The fact they are UK based and we're in the same timezone really has helped too. I used a different soft ware for the last year and it's been awful.

Puntos a favor:

I'm so excited I've found something that is so easy to use. I'm not techy and have been able to work out in one day how to upload classes, pictures, get customers onto the system and start making money - even in my trial period. I love the info I can see about my customers bookings and the scheduling of classes. And it links easily with zoom too! I know how to cancel things and edit a customer package... and it's fairly intuitive. Just dig around and look. You soon find the thing you need.

Puntos en contra:

Working out whether I need a class pass, a bundle or a membership is still a bit foggy for me. There are videos explaining which does what - but thinking it through in terms of what MY actual business needed was harder. Luckily the help / chat team were patient when I asked lots of questions. It's linking your strategic structure to the pass / bundle / membership that feels a bit complicated. So I started simple with a 5 class bundle then I'm going to expand from there. There are videos - but it's not as good as chatting to someone about what you want your business to achieve and which is the best model. A half hour help chat / webinar on this would be useful sometime!

Respuesta de Gymcatch

el año pasado

Thank you very much for taking the time to write a review Lindsey. It is very much appreciated and we're very proud that we're able to help your business. Many thanks again, Ollie Director & Founder

Sarah
Business Owner en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

Best Booking System For Fitness Professionals

5,0 el año pasado

Puntos a favor:

It’s easy to use. It helps me manage my business and automates the booking process, which I was previously having to do manually. Gymcatch helps me connect with my clients and simplifies their bookings and payments. Plus they are adding incredible new features all the time!

Puntos en contra:

Zero complaints they literally have thought of everything!

Respuesta de Gymcatch

el año pasado

Thank you for taking the time to write a review Sarah, we really appreciate it. We are so passionate about supporting fitness in the community and so pleased this comes through to you and our customers. Many thanks again, Ollie Director & Founder

Helen
Fitness Instructor en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

Nothing but praise for Gymcatch

5,0 hace 2 años

Puntos a favor:

From a business perspective it's incredibly easy to set up (with comprehensive guides and support available if needed), has adaptability / flexibility with 'Bolt-Ons' and makes tracking bookings and attendees a doddle. From an end user perspective I've had feedback saying it's very user-friendly due to it's straight-forward, easy to navigate app.

Puntos en contra:

I can't personally say that I have come across any cons, it's made my life a lot easier. If I've felt something wasn't quite right I've contacted support who have pretty much instantly either pointed me in the right direction or noted my query / issue.

Respuesta de Gymcatch

hace 2 años

Thank you for taking the time to write a review Helen, we really appreciate you taking the time. We're so pleased that Gymcatch has helped your business, especially during the pandemic which we know added a lot of unwanted complexity for many. Many thanks again, Ollie Director and Founder

Geraldine
Personal Trainer en RU
Formación profesional y coaching, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Alternativas consideradas:

The best app for my business!

5,0 hace 2 años

Comentarios: I honestly wouldn't use another app for my business. It's everything that a business needs and allows me to look more professional in an industry that is quickly becoming oversaturated. I can't recommend this app enough and the customer service I've received from day one has been nothing short of excellent. It's pushed my business to stand out from so many others while still allowing me time to spend with clients. I really didn't want an app that was too time consuming and would lead me to neglect my clients and take away that personal experience by constantly having to update or rework an app.

Puntos a favor:

What I like most about this software is that it's easy to use. It's free for my clients to download, easy for them to book, pay and cancel all in one place. Easy for me to schedule classes ahead of time (months if needed). I have the option to turn on or off extra bolt on's, which is very handy and one that covers my business well. I can easily make a class an online class with zoom by tapping a button and it arranges links, ID's, passwords ect, making it easier on me and less time consuming. It also works very well with Stripe, the app that handles all of the payments. One of the best features I find that this app has is the option to refund a client with a class pass rather than actually removing money from my account, a win win in my opinion.

Puntos en contra:

I suppose the only negative I have with the software is how many Zoom meetings I can make. Nothing really to do with Gymcatch as it's a Zoom problem but sometimes when making online classes it won't pre-set them as I'd have gone over my 100 class limit for that day meaning I've to wait until the following day and trying to figure out what classes didn't set itself up.

Respuesta de Gymcatch

hace 2 años

Thank you very much for taking the time to write this comprehensive review Geraldine. We're genuinely delighted Gymcatch works so well for you. Thank you too for the Zoom feedback! In relation to that one limit we'll continue to work with Zoom in the hope they relax that daily limit. Many thanks again, Ollie Director & Founder

Amanda
Fitness Instructor en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

The perfect booking system solution for fitness providers

5,0 hace 3 años

Comentarios: Having looked at several booking solutions I decided to try GymCatch based on cost and functionality. From the start I found Gymcatch easy to use, with no App glitches experienced by either the administrator or clients. It is easy to set up recurring classes using existing templates, and client feedback has been excellent in terms of ease of use. The messaging function is somewhat limited in terms of characters and is a little clunky in terms of functionality, particularly if using the App. When I have experienced a problem (thorough lack of awareness on my part of how the system works), Gymcatch customer support dealt with my email query straight away. Overall I would thoroughly recommend Gymcatch if you are looking for a simple to use booking system that has great functionality and excellent customer support.

Puntos a favor:

Ease of use, functionality, customer service and support and the price.

Puntos en contra:

The messaging function is a little clunky and word limited

Respuesta de Gymcatch

hace 3 años

Thank you very much for your review Amanda. We really appreciate you taking the time and are delighted that Gymcatch has proved to be the solution you wanted. Thank you too for your feedback on in-app messaging. I hope more recently this has improved with various updates we've made, but we do recognise it's not as all-encompassing as a WhatsApp or similar platforms as yet. We will be working on enhancing this in the coming months. Many thanks again, Ollie Director & Founder

Simon
Owner en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Best versatile booking system ever!

5,0 hace 3 años

Comentarios: The community features and rewards system based in the app for my customers have helped create a stronger community amongst my participants. Using GymCatch cut my monthly cost of a booking system by over 70% compared to previous service, and has all the features I need to keep my fitness classes running and growing

Puntos a favor:

The best customer service I've ever experienced, messages responded to usually within a few hours. Services are all incredibly easy to use and customise - my customers love using this booking system. Developers are always working to provide new features and refine existing services.

Puntos en contra:

New features are sometimes a little slow to be released (though always excellent when they arrive).

Respuesta de Gymcatch

hace 3 años

Thank you for your review Simon, really appreciate you taking the time! We're delighted you switched to Gymcatch and that you find it so intuitive. Thank you too for the feed-in on new features. Always a delicate balance with the need for careful design, development and testing but as we go about doubling the size of the team I'm certain our pace of iteration will increase too. Many thanks again, Ollie Director & Founder

Carla
Director en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

GymCatch - easy & efficient to use

4,0 hace 2 años

Comentarios: Easy booking, less hassle when it comes to communicating, time saver!

Puntos a favor:

Gymcatch has all the features that I need for bookings for my fitness classes. The zoom integration is key and i like the auto-refund options. My customers are finding it easy to use & straightforward to book classes. The internal message system is great and my customers like that it integrates with your calender. Having the catch up link avaialble through the booking link is such a time saver!

Puntos en contra:

For customers to be able to see our full timetable when searching for classes, rather than a restricted view of only the week ahead would be much better.

Respuesta de Gymcatch

hace 2 años

Thank you very much for your review Carla, it's really appreciated and delighted this is meeting your needs. Also pleased to update that in our upcoming release we will be extending the default week to a month timeframe for the class list view returns. Many thanks again, Ollie Director & Founder

Lynn
Pilates teacher en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Best booking software out there!

5,0 hace 2 años

Comentarios: Gymcatch is an efficient and affordable booking system which looks very professional. I have had very positive interactions with the directors and found that they are genuinely passionate about making their system work best for their clients and their businesses. [SENSITIVE CONTENT HIDDEN] are very responsive to feedback and are constantly working to make sure the system evolves to meet our needs (such as adding Zoom links when many of us had to move our businesses online).

Puntos a favor:

As an administrator, I like the fact that users have the choice of logging in via the app or the website, as some of my clients don’t use smartphones. I love that the same software can enable me to offer packages of classes to be used within a time limit as well as courses that run weekly for a certain length of time. This gives me the flexibility I need for my business model.

Puntos en contra:

Initially I didn’t like that there was no Courses feature for block bookings, but this has now been added and works very well for me and my clients.

Respuesta de Gymcatch

hace 2 años

Thank you very much for taking the time to write a review Lynn, we really appreciate it. Also delighted to read the packages/courses combination is working so well for you! Many thanks again, Ollie Director & Founder

Ruth
Fitness Instructor / Administrator en EE. UU.
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Gymcatch helps get navigate Covid era and beyond!

4,0 el año pasado

Comentarios: Overall, Gymcatch has provided a more affordable option for our small nonprofit business to streamline sign-up, payment and package purchasing which became necessary during Covid. I would never go back! There are so many other features such as scheduling. calendar etc...that helps us to communicate with our clients. I love it!

Puntos a favor:

This software is fairly easy to navigate and there is online chat help and Q/A to quickly assist with getting things set up. It allows my participants to take control of their punch cards and memberships without having to rely on me to manage it for them with paper or other means.

Puntos en contra:

I feel like the web interface is not real pretty and the font is so small. I would love for this to be my main web page but it is not impressive in how it looks/reads. The mobile version looks way better. I did have some clients that struggled getting used to it (they would accidentally pay for class with a credit card instead of their purchased package because it wasn't clear to them how to navigate to it or they weren't signing in.

Respuesta de Gymcatch

el año pasado

Many thanks for taking the time to write a review. Very pleased to read the software has proved easy to use and cost effective. Thank you too for the web feedback. I'm sorry you'd like to see that look differently. As it so happens there are some tweaks that will follow the mobile styling more coming. That said, it's genuinely not something we've had fed back previously. We'd gladly pick this up directly - the reviews are deliberately anonymised, so please do contact us via support@gymcatch.com if you'd like in relation, all feedback always welcome. Many thanks, Ollie Director & Founder Many thanks again, Ollie Director & Founder

Charlotte
Studio owner & Pilates teacher en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Studio owners GymCatch experience

5,0 el año pasado

Comentarios: Great, when I have had a problem, the response has been excellent. Very helpful and keen to make things work for us. Also listened to suggestions to improve the service.

Puntos a favor:

The phone app is excellent and there are now lots of add on features that have helped me take and manage online bookings from anywhere. There are videos explaining how to do things. The team listen to suggestions… example courses and drop ins. The emails are great so everyone knows what is happening.

Puntos en contra:

A few things, some times clients click twice and end up booking in twice and do not mean to. There are lots of options and I feel there is lots to go wrong if you don’t fully understand the set up. I am still learning. The “How to “ videos are excellent. Sometimes there are lots of clicks to get to where I need, all takes time. Generally the product is excellent though.

Respuesta de Gymcatch

el año pasado

Many thanks for taking the time to write a review Charlotte. We really appreciate it and are so pleased the software is meeting your needs and expectations. Thank you too for the feedback - passed to the product team as we're always working to make things easier! Many thanks again, Ollie Director & Founder

Lauren
Fitness Trainer en Australia
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la reseña

Alternativas consideradas:

Simple & Effective Software

4,0 hace 4 meses

Comentarios: The experience so far has been great. The support team is always willing to go above & beyond to assist in any way they can. Added bonus is there's no pressure to commit; no pushy sales & constant calls.

Puntos a favor:

The value for money is great! The software is simple enough to set up even if you have no idea how the backend of programs work & the support staff are always ready & happy to help you through any difficulties.

Puntos en contra:

It would be great if there was a way to membership start dates so that clients could commit to their membership in advance. This would be super helpful for new businesses so they could onboard & lock-in members before their open date. It would also be great if memberships could be renewed on a specified rolling basis - 3, 6, 12 months etc. With the option to renew automatically if desired. However there are plenty of ok ways to get around these issues.

Respuesta de Gymcatch

hace 4 meses

Thank you very much for taking the time to write a review, Lauren, it's very much appreciated. Delighted to hear that our support team have gone above and beyond to assist you and that we have been able to offer you great features at value. Thanks for the feedback around the membership enhancements, we will actually be working to bring both these features in to the system soon so great to know that we will be able to enhance your experience further with these. Many thanks again, Ollie Director & Founder

Jenna
Owner en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Alternativas consideradas:

BLOOMIN MARVELOUS

5,0 el año pasado

Puntos a favor:

The customer service given by the Team especially [SENSITIVE CONTENT] is phenomenal, for such a great value product they really do go above and beyond to support you. Nothing is too complex for them to resolve. Highly skilled, intelligent, friendly individuals. Zero complaints!

Puntos en contra:

Only thing that could be a useful tweak in the future is the potential for adding different calendars for different areas of the business rather than having appointments. It would also be super helpful to be able to have an online ParQ and the o[ption to tag different waivers to the different options available to clients.

Respuesta de Gymcatch

el año pasado

Thank you very much indeed for taking the time to write a review Jenna. We really appreciate it. Delighted to hear we've done a good job supporting you and the tools met your needs. Thank you too for the feedback - all part of wider plans, and will ensure add an extra vote to our records for their addition! Many thanks again, Ollie Director and Founder

Becky
Fitness business owner en RU
Salud, bienestar y deporte, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

GymCatch review

5,0 hace 3 años

Comentarios: Overall I think GC is great - it takes the stress away and once you know what you are doing with it it is just brilliant.

Puntos a favor:

I love the way this software does away with individual people messaging me to book on to classes. As a business owner that runs 25 classes a week this is invaluable.

Puntos en contra:

I least liked having to refund people when they cancelled but Gymcatch have listened and they now offer auto refunds which is great. The current problem for me is not being able to see on my phone app how many people have booked on to a class with a quick glance. You can see on the computer but not on the phone app.

Respuesta de Gymcatch

hace 3 años

Thank you very much for your review Becky! Very much appreciated and we're so happy you chose Gymcatch to do away with that 1-2-1 admin! Thank you too for the comment on at-a-glance attendee visibility - we've actually added that in very recently, sorry if missed the coms (!), just a configuration to update - I'll email directly in relation. Many thanks again, Ollie Director & Founder

Amrit
Personal Trainer, Sport Massage Therapist en RU
Salud, bienestar y deporte, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Alternativas consideradas:

GymCatch took the stress out of bookings

5,0 el año pasado

Comentarios: By taking care of bookings and PARQ’s - I can take care of actually delivering my classes and taking care of my clients.
Embedding the app into our website was made extremely easy and functional almost immediately.

Puntos a favor:

Introducing GymCatch took the stress of booking away along with chasing clients for payments and commitment to attend.

Puntos en contra:

Clients contacting me to help them to use the app - perhaps make it easier for the client to as for GymCatch support.

Respuesta de Gymcatch

el año pasado

Thank you very much for taking the time to write a review Amrit, we really appreciate it. Delighted to read Gymcatch has reduced your admin and increased client commitment. I noticed your client contact point - thank you for that. If there's anything specific you'd like us to look at please do get in touch via support@gymcatch.com. Feedback always very welcome. Many thanks again, Ollie