Opiniones de Houzz Pro

estafadores con homologación

Comentarios: el dinero peor invertido en un momonto que saliamos de la pandemia, abusaron de eso y apostamos a tratar de levantarnos despues de un año sin facturacion .. el esfuerzo por pagar y la confianza que les dimos ... pero son estafadores abusaron de nuestra desesperación por trabajar.. son de lo peor

Puntos a favor:

te lo venden muy bien, son unos genios vendiendo el sistema,, y te garantizan que en 2 meses empiesas a ver resultados,,,, al mejor estilo estafa piramidal.. pagamos una cuota mensual y te aseguran el éxito!! pasado 2 meses no las cosas no funcionan te cambian de operador y empiezan a culparte por la falta de clientes.. que no te valoran, que no es buena imagen que la zona que escogiste etc etc.. luego te invaden de clientes inexitentes o fuera de tu rango o ninguno de tu especialidad... te quejas y de nuevo es nuestra culpa... son estafadores autorizados y que te amenazan con la firma de un cotrato no podes salir y te pueden insultar

Puntos en contra:

la falta de implixacion, de seriedad, la soberbia el engaño, y sobre todo de interes en arreglar o ayudarte

Una solución integral para los profesionales del diseño

Comentarios: A pesar de algunos inconvenientes menores, mi experiencia con Houzz Pro ha sido positiva.

Puntos a favor:

Houzz Pro es una plataforma todo en uno que me ha ayudado mucho a hacer crecer mi negocio. La generación de prospectos, el renderizado 3D y los libros de ideas han sido invaluables para comunicarme con los clientes y mostrar mi trabajo.

Puntos en contra:

Si bien en su mayoría es satisfactorio, Houzz Pro podría mejorar al ofrecer más opciones 3D y una función de panel de estado de ánimo personalizable.

Es un servicio engañoso

Comentarios: Es una estafa, estoy a la espera de la justicia. Ya que Houzz no se digna ni a contactar con nostros. Para cobrar son los mejores, para cumplir su parte del contrato no.

Puntos a favor:

No me ha gustado nada el software, no hemos conseguido ningun cliente en 15 meses. Solo ha generado una carga de trabajo inmensa para 0 rendimiento. Además de las numerosas solicitudes realizadas con perfiles falsos para aparentar un trafico de clientes potenciales que no tienen.

Puntos en contra:

A la hora de solicitar la baja del servicios, no me la conceden. No me cogen el movil, no me responden a los correos. Sin embargo, la mensualidad si que me la cobran y no se puede devolver porque es un cargo desde EEUU.

No funciona y no te dejan darte de baja por lo que es un timo total

Comentarios: Nefasta. No ha sido rentable y no te ayudan a darte de baja. Es un auténtico timo, y si les dices que no vas a pagar más te amenazan con ir al asnef. Me exigen que mis clientes o proveedores opinen en houzz para lo que tienen que darse de alta en houzz. Me dicen que si no opinan mis clientes, no tengo presupuestos. Es un auténtico timo por qué pierdes 2200 euros año y no te entra nada.

Puntos a favor:

Me gusta como me han engañado diciendo que tendría una media de 15 presupuestos al mes y no tengo ninguno real.

Puntos en contra:

No uso las funciones por qué no valen. Tampoco el servicio. No la atención al cliente. Aquí solo vale que te gastes 180 euros mes para mantener su estructura.

Es una estafa

Comentarios: Horrible

Puntos a favor:

No tengo nada positivo que decir del servicio.

Puntos en contra:

Es una estafa. Adquirí el servicio hace un año y desde que realicé la suscripción nunca más se pusieron en contacto conmigo, solo realizaron responsablemente el cobro. Mi Client Success Manager [CONTENIDO SENSIBLE] dejo de trabajar en la empresa "casualmente" hace un año también. Para cancelar mi suscripción me piden que me contacte con ella, obviamente no me da respuestas. Necesito urgente que se pongan en contacto conmigo o tendré que pasar a instancias legales.

LLegar mas lejos en la Promocion de Proyectos

Puntos a favor:

Es una excelente herramienta para proyectos de reforma y diseno interior . Siempre actualizada ! Ademas , como tiene gran llegada es muy util para promocionar mis trabajos de decoracion interior y paisajismo

Puntos en contra:

Seria mejor aun si estuviese mas integrada con otros software del area

Solución para presupuestos de obra

Comentarios: La experiencia general ha sido muy buena, muy practica, que ha ayudado mucho a que el proyecto haya sido en todo momento controlado.

Puntos a favor:

Este software es una gran idea,muy útil y práctica,que me ayudó con el presupuesto de mi casa.Es un gran gestor que te permite ver de un vistazo como va la obra, si cambian o no los presupuestos y los cambios actualizados.

Puntos en contra:

El precio es algo elevado para un usuario normal. Esta más dirigido a empresa pero con la posibilidad que cualquier persona le saque provecho

Es muy recomendable

Comentarios: Es genial me da opción para probar

Puntos a favor:

Porque que es fácil llenar las aplicaciones

Puntos en contra:

Yo lo recomiendo muchísimo tiene muchas opciones

No lo usen

Comentarios: No pude tener cierres con nadie que me enviaban

Puntos a favor:

No me sirvió de nada se supone que te envían los clientes pero aquí te venden es pura mentira

Puntos en contra:

esta muy lindo el orden de la plataforma pero no me sirvió para lo que realmente me lo vendieron

Nosotros nos sentimos víctimas de una estafa total

Comentarios: La experiencia con Houzz es que nos sentimos ESTAFADOS por completo. Han pillado el dinero y no hemos vuelto a saber más de ellos ni de los servicios que nos iban a prestar ni del dinero por supuesto

Puntos a favor:

Nada. A nosotros nos han cobrado un año completo y han desaparecido totalmente sin prestar ni uno solo de los servicios que prometen

Puntos en contra:

A nosotros Houzz nos ha estafado.... Hemos pagado un año por todos estos servicios que prometen y desde que cobraron hace ya más de 3 meses no hemos vuelto a saber más de ellos. No nos han prestado los servicios que prometen durante estos 3 meses, y no contestan al teléfono ni correos ni nada.... nosotros nos sentimos estafados por completo. De la devolución del dinero, por supuesto, nada de nada

bien

Comentarios: buena por q estoy practicando y aprendiendo

Puntos a favor:

Todo, por q es mi primer trabajo de software

Puntos en contra:

muchas cosas q no entiendo y no se como hacerlas

houzz pro maturing to another level

Comentarios: iniatialy used as a way to get homeowners leads its moving to an all professional construction software but still with limitations for Canada

Puntos a favor:

Multiple functions CRM applications look and feel

Puntos en contra:

For Canadians the product does not carry all the functionality and is still a little clunky

HouzzPro is invaluable to my growing business

Comentarios: HouzzPro allows me to have one dedicated program for my interior design projects. New features roll out all the time based on requests from designers.

Puntos a favor:

My favorite tool is the Augmented Reality walk through. Every time a client sees my designs with this feature, all hesitation or nervousness on making major changes melts away. It gives them the confidence to visualize the end result right from the start. They love their finished spaces before the first hammer swings. It is an invaluable tool - and I can create them fast! I like to scan the existing spaces, but I could also upload my .dwg files.Another of my favorite features is the Client Dashboard. It is a dedicated space for communication, documentation, financial payments, daily logs and timeline. They can review the project from anywhere on their devices and all the information is in one place. Clients get the convenience of texting and I don't have my professional texts mixed in with personal texts. Plus, all our communication is visible for my whole team to review.

Puntos en contra:

Some of the features are designed by software engineers with little regard to how many clicks it takes for a user to get to the detail they want to update. They are working on that & are very responsive to this type of feedback.

Beware, not the end all that you are promised.

Comentarios: Pressure, a word that accurately describes the sales tactics after you subscribe to purchase the extras needed to supposedly make it all work.

Puntos a favor:

3d plans, estimating. And customer info management.

Puntos en contra:

Does not mesh well with quick books Canada. We participated in an hour long survey for a 100.00$ credit. It took 8 messages to support and 3 months to recieve.We have been ghosted on asking to cancel for 3 weeks now. FYI they cancel support tickets after 48 hours.Change orders are horrible, FYI will not hold up in a Nova Scotia court. Unable to adjust invoices if posted. Lots of spam.They promise you the moon only to find out you need to pay +600.00$ more a month to use the lead generation part.Pricing increases of 40$ this month per user.Better solutions exist for less money. It's really not Canadian friendly.

HP... a work in progress!

Comentarios: We do like the system overall! The client facing system is professional; however, there are several enhancements we are waiting for to make this a one stop shop for our clients and our projects.

Puntos a favor:

We love the room boards and file storage.

Puntos en contra:

There is a LONG way to go to get the Selections Reports we need without doctoring the documents we export from HP. Also... the online payment options are confusing and have caused us to look foolish as it is not easy to navigate for our clients.

Every thing is at my fingertips.

Comentarios: Absolutely the most comprehensive and complete management app I have used, currently.

Puntos a favor:

The start-up tool and the photo measurement tool. Very easy to use.

Puntos en contra:

An accounting tool like Quickbooks but part of the Houzz Pro management package. Maybe integration of financing options for potential clients. It would completely overtake the market. It would put Houzz Pro in a position of exclusivity no one could dismiss.

10/10 Recommend Houzz Pro for Designers

Comentarios: Houzz is a very easy platform to learn. I love being able to create proposals and present room boards to my clients all in one place. One of the best features is the chat option where a team member quickly gets back to me with any question I have, no matter how small. I have even seen Houzz make changes to its user interface based on feedback from pro accounts, making me feel heard and valued. Thanks for everything!!

Puntos a favor:

My favorite features of Houzz Pro is the proposal and invoicing system. I can turn a room board into a proposal with one click and can customize any proposal to show as much or as little as I want! Once a proposal is approved, I simply turn it into an invoice with one button and send it off to collect payment. So easy breezy!I also have to mention that the chat system connects you with a real person, not a bot. This makes THE MOST difference compared to other management systems. I will never take this feature for granted.

Puntos en contra:

It was a bit of a learning curve to figure out where everything was that I wanted to access. Some functions weren't as intuitive as others. Thankfully, the chat button makes this so much easier! Whenever I have felt "lost" learning this system, someone gets back to me in a few minuets with a solution or answer to my question.

the best system out there!!!!

Comentarios: before houzz pro I was spending hours after an already long day in the office taking care of paperwork. now I am only going to the office to check the phones and look at the logbook to see what is coming up next as we have not got everything switched over to the system. now I am only at the office a couple of hours a week.

Puntos a favor:

estimates and progress tracker are the 2 i use the most so far cant wait to get off and use the other features more.

Puntos en contra:

once a bid is placed it adds the total amount of all bids even the once that were declined and it makes you look twice at what's actually coming in. if there was a way to delete the bids that would be great

Still space to improve

Comentarios: In my opinion, Houzz Pro software has been a mixed bag. While it offers valuable features for project management and the support is commendable, there are notable drawbacks. The software has encountered bugs and lacks essential design elements, causing frustration and a loss of trust. Lead generation has been subpar, with low-quality leads and unresponsiveness. The program's extensive capabilities are impressive, but the learning curve is steep. Overall, while there are positives, there is room for improvement in various areas to enhance the user experience.

Puntos a favor:

Houzz Pro is an indispensable tool for our business, providing a comprehensive project-based software solution. Its wide range of features caters to our needs, including project selection, proposals, and seamless invoicing with clients. Moreover, the platform offers remarkable cost savings, as it delivers all these capabilities at a fraction of the cost, eliminating the hassle of converting funds to Canadian currency. One of the highlights is the Houzz Pro dashboard, which conveniently stores everything required for my projects, regardless of their scale. Additionally, the insightful analytics prove invaluable in tracking progress and identifying successful endeavors.

Puntos en contra:

The learning curve may seem daunting, but the exceptional support provided makes it worthwhile. Don't let that discourage you from exploring the platform's immense value once everything is up and running smoothly. However, there are a few areas that could be improved. It would be beneficial to have the ability to edit or cancel items after issuing an invoice, and generating credit memos can be challenging. Additionally, it would be convenient if bank transfer payments were free of charge. The Houzz Pro software design program has some bugs and lacks key elements like stairs and fireplaces, which need fixing to regain trust. Customizing specific furniture pieces within the program would be a great addition.

Great Value Great Organization

Comentarios: Procurement process has eased and been clarified, clients love the ease of approvals.

Puntos a favor:

Houzz Pro allows my design firm to organize all of our projects with ease. Most importantly, my team can use the software with little to no complications.

Puntos en contra:

I wish there were a client portal where they can log in without having to keep up with their specific link. I also wish it were able to be linked with Zapier.

A Great Source for Contractors

Comentarios: 100% satisfied! We utilize Houzz at this point as our main source of leads besides word of mouth.

Puntos a favor:

I love the Houzz lead generating service as well as the CRM features on the website.

Puntos en contra:

The only con I could really say is I get reports from potential clients that messages don't go through or sometimes they are sent to their spam folder. I understand the need to track usage but it would be nice if we had some sort of control over how we message potential clients in a more direct manner.

We love Houzz Pro

Comentarios: Love it!

Puntos a favor:

It has everything we need to successfully run our business.

Puntos en contra:

There were some frustrating glitches happening when Houzz took over Ivy but they seem to be worked out for now.

Landscape Designer & Houzz Pro

Comentarios: My overall satisfaction would be a 9 out of 10 rating. As I mentioned in my previous message about the "cons," with Houzz Pro unable to provide a client app is why I am only rating this a 9 out of 10. Other than this I am extremely satisfied for now with Houzz Pro. I am really curious to find out if there is anything on the IT side in hopes of a new app development coming out any time soon.

Puntos a favor:

I love that everything you need from start to finish for my projects are all stored through the Houzz Pro dashboard. It doesn't matter how large or small the scale of my projects, Houzz Pro seems to have everything I need in order to properly manage projects.

Puntos en contra:

I do wish there was an app feature for my clients to use. The homeowners that trust me to take on their large projects are extremely busy people as well, as some are CEOs and CFOs to large companies. The larger projects require way more management which requires way more communication between myself and my client. These extremely busy homeowners would benefit from an app for them to log in and see their dashboard, messages, documents directly from their phone or tablet with just a hit of their finger. This is the largest request I am receiving from my clients and I agree with them, that a homeowner app for houzz pro would be crucial in leveling up my customer satisfaction which ultimately will increase my overall satisfaction with Houzz Pro.

it is my back pocket power card.

Comentarios: I am still using it for leads, tracking, portfolio display, and reviews to build new business.

Puntos a favor:

The analytics are very helpful to keep track of progress and what is showing as successful.

Puntos en contra:

No scheduling component for projects and all the phases of present product, price product, order product, the product arrives/delivered/inspected. All helpful for the communication of the project and job site progress.

Houzz Pro is a Solid Option

Puntos a favor:

Love the ease of use - it's a very intuitive software on the whole. It has most everything we need from an proposal/invoicing/client database side. (We use it along with Basecamp, which is our project manager software). The reporting feature is nice, as well. Reasonably priced and wonderful customer support!

Puntos en contra:

There are definitely some features that we feel are missing within this software. It would be nice to have a little more customization options when creating proposals/invoices with regards to adjusting line spacing, how large our company logo appears on the document, etc. You also cannot have an invoice with a negative amount (we don't have negative amounts too often, but every once in a while we need to refund a client and have a corresponding invoice that shows it). It'd also be nice to be able to make a templated proposal, so we can just use that to create a new one that already has a lot of the items in it that we use on most proposal - have to start from scratch every time creating a new invoice or proposal. We also bill in a cost + % format. It'd be nice to be able to ask for percentage amounts instead of just having dollar amount options for line items - for example, having the line item at the bottom be able to calculate a percentage of all the line items above it. But, all in all, these are smaller things and obviously not enough of a deterrent for us and we us Houzz Pro for our business and do enjoy it. Think it's a great software and is at a reasonable price.