15 años ayudando a las empresas españolas
a elegir el mejor software

Sobre ARI

Todo lo que necesitas para gestionar tu negocio de reparación de automóviles, desde el seguimiento y la facturación de inventario hasta el decodificador VIN (número de identificación del vehículo, por sus siglas en inglés) y el lector de matrículas.

Descubre más sobre ARI

Puntos a favor:

ARI was easy to navigate and get to do what I needed to do. I like that its a mobile application and hosted which takes all hosting stress away from the business.

Puntos en contra:

More of automative collision and refinishing references.

Valoraciones de ARI

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,5
Funcionalidades
4,5
Relación calidad-precio
4,6

Probabilidad de recomendación

8,6/10

ARI tiene una valoración global de 4,6 estrellas sobre 5 según las 408 opiniones de usuarios de Capterra.

¿Has utilizado ARI?

Comparte tu experiencia con otros compradores de software.

Filtrar opiniones (408)

Alejandro
Mecanico en España
Automoción, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Estupenda aplicación

5,0 hace 2 meses Nuevo

Comentarios: En principio como digo me parece genial , pero deberían de arreglar algunas cosas

Puntos a favor:

Las ventas de lo que más me a gustado es la facilidad de entenderlo todo cuando activas el idioma en Español. A parte todas las funciones que tiene

Puntos en contra:

Lo que menos me gustó es el periodo de prueba es muy corto. A parte el costo de la aplicación mensual es muy caro y para mecanicos que están empezando con su negocios deberían tener más privilegios o ser precios más económicos. Tampoco me gustó el tema de los idiomas no se pone en español solo te traduce la página

Camilo
Servicio de mantenimiento automotriz en Colombia
Ingeniería industrial o mecánica, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Objetivamente el softaware es demasiado intuitivo, muy sencillo para los trabajos que presta.

3,0 hace 11 meses

Comentarios: muy útil

Puntos a favor:

integra todo lo que se necesita un taller

Puntos en contra:

costo de la herramienta es muy alto comparado con la competencia

Christian ivan
Cook en EE. UU.
Restaurantes, 10.000+ empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Ari is a better

5,0 hace 6 meses

Puntos a favor:

Casi todo es perfecto pero son muy cosas que no

Puntos en contra:

El precio es un poco alto para mi probablemente no para todos

justin
justin
Digital Marketer. en EE. UU.
Usuario de Linkedin verificado
Bienes de consumo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

ARI helps in achieving a very organized workflow.

5,0 hace 12 meses

Comentarios: Getting the best in workflow organization.The product enables us to achieve a very organized workflow.

Puntos a favor:

The product is absolutely easy to use particularly even for first timers because they can use it with ease.It helps in achieving a very organized workflow.Very detailed reports on our repair reports and we are able to do repairs on time.

Puntos en contra:

There is absolutely nothing to dislike about it except for the few application errors that we find in it.

Tiffany
Managing Member en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Overall working well

4,0 hace 4 años

Comentarios: Overall, we continue to be impressed with ARI. I am sure there are functions that we are not even using yet. Each day we learn how to maximize the system for our needs. If you have a question, the company is very quick to respond and they provide clear and concise instructions for what you are asking. Data entry is very easy and quick for adding a new customer, then adding associated vehicles as well as transition from an estimate to a job card to an invoice. Invoices email clean so long as you use the app. Avoid the desktop for this. We have several large fleets and we find the information is easy to access to multiple vehicles. You are able to quickly locate prior work as well as inspection reports. We do believe that it would be more efficient if inspections were not separate and could be associated with the vehicle under the customer somehow versus through another icon in the app but it is working as is also. We have not used the diagnostics portion yet because we work on most heavy truck but looking forward to how this may improve diagnostics for light vehicles.

Puntos a favor:

Because we are a mobile vehicle repair business, we love the functionality of ARI. Job cards can be created while a tech is en route and the tech will have access to the job card before arrival to a job. The tech can then update the job card as necessary. This is a very intuitive and fluid process. We rolled ARI out on cell phones and it is working excellent!

Puntos en contra:

We are still learning how to utilize the reports functions so that we are not feeling like we have to keep track of revenue, expenses, and taxes elsewhere. There are several reports however there is no single report that will give you all of this at a glance. You are able to export each report which is helpful!

Respuesta de uMob

hace 3 años

Thank you for your feedback. We're happy to let you know that you can now attach Inspections to JobCards, just as you've recommended. Working on better reporting!

Mida
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Alternativas consideradas previamente:

Unhappy customer

3,0 el año pasado

Comentarios: Not happy, we’ve been complaining about slow software and highly glitchy that has been causing us major errors. We already submitted about 15 complaints. And the last one was multiple invoices are being created under the same number which will cause us so much trouble with our accounting. We hope those issues get taken in consideration or unfortunately we’ll have to look for different software.

Puntos a favor:

Very difficult to operate. Only pros that it doesn’t automatically delete information entered

Puntos en contra:

Unlimited Glitches, software is slow. Freezes most of the time.

Respuesta de uMob

el año pasado

Hello Mida Thanks for your feedback. We are constantly working on improving the software. We believe the last update (V10) came with some great speed improvements. As for the Invoice numbers, we believe this may be related to multiple users inputing info at the same time. We continue to monitor for such issues!

Joseph
Owner en EE. UU.
Automoción, Trabajador autónomo
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Great system for small shops not wanting to pay high prices of other brands

5,0 hace 3 meses

Puntos a favor:

Ease of use and formatting. My state requires legal notices on every invoice and a lot of other systems don’t allow me to include that. The cost is low compared to the other big name companies.

Puntos en contra:

I would like to be able to add multiple job cards to one invoice. When doing fleet work we may work on 10 different vehicles in the same day for the same customer and it’d be nice to be able to put it all on 1 invoice.

Rab
Owner en Canadá
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Simple but powerful app!

5,0 hace 11 meses

Comentarios: I have been with these buy from the time they started. I purchased out a full version of it in its younger days seeing its potential so I can confidently say they are doing very well thus far. I am not sponsored by them or anything but if a product is great and simple I am all for it.

Puntos a favor:

Very user friendly, customer service is great, and they are always updating to meet broader needs of an automotive business.

Puntos en contra:

Cons cannot be in the vocabulary of an app that is just coming up the game. Functionality is there but needs time to catch up to the big players far as full integration is concerned. It wouldn't be fair to judge the underdog that is trying their best to compete.

Sameer
Owner en Baréin
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Why i got ARI

5,0 hace 10 meses

Comentarios: Its a great software that is very important to our work

Puntos a favor:

Job cards, invoices and pretty much everything

Puntos en contra:

The fonts size below the icons are too small to read. The icons used can be better and more relevant and they should all be same branding color.

derek
General Manager en EE. UU.
Comercio minorista, 2-10 empleados
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Alternativas consideradas previamente:

Bang for the Buck!

4,0 el año pasado

Comentarios: I couldn't ask for anything more.

Puntos a favor:

It is the missing piece of the puzzle that brings all of our shops tools together in one place.

Puntos en contra:

The platform layout was foreign to me but after spending some time with the system, it is actually very user friendly.

James
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

On the Right Track

5,0 hace 9 meses

Comentarios: I am very please with it because now i have a complete way to keep my business updated and running in a professional manner.

Puntos a favor:

All the different ways to organize your business and professional look it give me. The support is also avery important aspect for me.

Puntos en contra:

can't really say anything at this point

Carlos
Shop Manager en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Best Software at an affordable price

5,0 hace 3 semanas Nuevo

Comentarios: Best decision ever for my business, works on every device we throw it on

Puntos a favor:

Feels like monkey shop without the price

Puntos en contra:

Logins are weird but nothing that would change my mind

Respuesta de uMob

hace 2 semanas

Thank you very much for the support and feedback!

Brian
Manager en EE. UU.
Automoción, Trabajador autónomo
Ha utilizado el software durante: Prueba gratis
Fuente de la opinión

Great Software Great Price

5,0 hace 2 meses Nuevo

Puntos a favor:

I like how easy it was to set up and the vast option for a simple software.

Puntos en contra:

Would like to see if the work performed gets sent to Carfax. Not sure if it does or if it can but that would be great.

Respuesta de uMob

el mes pasado

Hello As long as you've agreed with the terms, the work will be sent to CarFax every Friday (for the previous week) Only accurate data from invoices marked as Paid will be approved !

Jason Robert
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

It works well

5,0 el año pasado

Comentarios: I love Ari. Really easy to use.

Puntos a favor:

Air ride has been super easy to invoice customers! That is the best advantage is being able to share through text message or email in the invoice for a customer. Also with the option to pay right in ARI! I also like the option to be able to order parts through my suppliers with parts tech built in, makes it super easy to be a one-stop shop for invoicing including making purchases. I just wish I was away that it automatically applied to markup on parts when invoicing it from parts tech!

Puntos en contra:

What I like least about ari to get history of a vehicle without clicking on individual invoices to see the history, I wish there was a way to get a breakdown and be able to search for if I did a brake job or an oil change on a customer vehicle that makes it harder to research things and understand what the customer needs. The other thing I don't like is there's no way to create an estimate inside of an invoice for future use. I do mobile auto repair and wouldn't rather send an estimate with what is already invoice out for what is due today and go to create an invoice from that estimate and have to create two separate invoices or estimates at the same time.

Respuesta de uMob

el año pasado

Thank you very much for your detailed feedback! We already started working on applying markup to parts purchased through PartsTech. As for vehicle history, pls try this: open the vehicle, scroll down to ARI History and check that section out! It's a breakdown of all services and parts done on that vehicle!

Temple
Co-Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Best of the Best in the industry!

5,0 hace 12 meses

Comentarios: Amazingly the best product on the market.

Puntos a favor:

Simple to use and easy to learn. Would recommend.

Puntos en contra:

None That I can think of cause its a simple program.

Respuesta de uMob

hace 12 meses

Thank you very much for your support! We will continue to provide value to our customers!

Usuario verificado
Usuario de Linkedin verificado
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Head too the top

4,0 hace 4 años

Comentarios: On a day-to-day basis soap the system works excellent I can get a lot of information about the vehicle and working on to make sure that I'm doing the correct repairs all I know an excellent Abby great software

Puntos a favor:

It's constantly growing two years ago when I started with this company they didn't have the VIN to scan didn't have a lot of things in love features that they have no they're constantly growing and getting better I enjoy working with the software every day me and my customers happy. the price they're unbeatable I've looked into several other companies and I can't come near the price of what they did offer so thanks guys

Puntos en contra:

Occasionally when I go to save a vehicle it saves multiple times I don't know if it's due to my phone service or do to the app but that sometimes gets frustrating then I have to go back in one by one erase all the multiple copies of that vehicle

Chris
Owner/Lead Tech en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great product for.start ups

5,0 hace 4 años

Comentarios: But overall has been a smaller new start-up it's been a very helpful thing to be able to go from handwritten to what you do guys program and be able to look a little more professional

Puntos a favor:

The amount the amount of actual options that you have available to you in a single location is amazing

Puntos en contra:

The Diagnostics you could use to have choices of more donegal's other than the one or two that is implemented in there at the moment because it's not clear fide it just says the best one to use it does not say the only one the fact that too many steps in the process to be able to create an invoice from start to finish to be a little easier to navigate not a big fan of outside parties such as QuickBooks and stuff like that to be able to do the accounting / bill pay that y'all offers too many other steps to be able to make it easier on the consumer be easier way down corporate on me I like the fact that you guys offer that but to go about it there's no where are you guys you guys don't explain that you know Pearson ditional fee from a different company and I just not a big fan of that

Respuesta de uMob

hace 3 años

We have simplified the Invoice creation process slightly and worked on app's stability. Let us know if you'd like us to do anything else!

Nicholas
Owner en EE. UU.
Automoción, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Invoicing for the small guy!

5,0 hace 2 años

Comentarios: Loved this application. It helped startup and run my invoicing for 2 years now.

Puntos a favor:

Very easy to navigate and keep updates with customers over the time the vehicle is in the shop. This gives the customer a general time and less back and forth.

Puntos en contra:

No labor times. I would like to have vehicle labor times for each VIN matched vehicle to the invoice.

Danny
Operations Manager en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Good Product

5,0 el año pasado

Comentarios: Great

Puntos a favor:

It's very user friendly and my staff can use the program without problem

Puntos en contra:

Needs a better labor guide payment program

Respuesta de uMob

el año pasado

Thanks a lot for your feedback! We'll look into expanding our labor guides offering!

Jamie
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

J and M Auto

4,0 hace 11 meses

Comentarios: Overall, the program is great! It has a few areas I'd change, but that's not that much compared to the rest if the program itself. It's very easy to use and easy to learn. I have recommended this program to others already.

Puntos a favor:

There's a lot that I love about the program. The value is great, it's very easy to learn and to use on most areas, and it's very easy for customers to view their invoices and pay them online.

Puntos en contra:

The online booking for appointments is not the best. The job cards are a bit difficult to understand and work, causing us to use invoices and estimates only. If we SMS a customer on the system itself then we cannot retrieve messages back from them unless the message our personal numbers.

Santiago
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la opinión

Alternativas consideradas previamente:

Great software for the price.

4,0 hace 2 años

Comentarios: Great experience, hoping to soon integrate CAR FAX so i can start reporting to them. I truly love this product, has saved me a ton of time.

Puntos a favor:

The ease of use of this software to make a RO, estimate, and invoice is great. The appointment set up and website is also great and my customers love it. I also like all the integration features as well as electronic invoicing and estimates that can be approved by customer through their phones. It is a great management program for the price.

Puntos en contra:

The only thing I feel should be added is for the technician to be able to add to the 3 Cs "CAUSE and CORRECTION". I have to manually edit the RO in order to add the tech notes from the notes into the Cause and then the Correction. Would be nice for the technician to be able to type this in on his own rather than me making the adjustments.

Jason
Shop owner en EE. UU.
Automoción, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

You don’t know what you’re missing!!!

5,0 hace 2 años

Comentarios: My monthly taxes to the state, my customer counts, my monthly income before and after expenses, etc.

Puntos a favor:

This entire program is fantastic. All of the added features are always surprising and welcoming. Whoever put this together either has shop experience or consulted with someone with great shop experience. It’s simple accurate and easy to use. I wouldn’t run my shop without it. I’m going into my third year with it.

Puntos en contra:

I don’t like how you have to go back and change the outgoing mileage to a higher number. What I mean is the outgoing mileage comes up as the previous mileage from the vehicles earlier visit.

Thomas
Shop Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

The best Automotive Repair software for the money

5,0 hace 2 años

Comentarios: The software has made several fantastic improvements over the past few years. When you compare the features and ease of use and low monthly price you simply can't find a more comprehensive program. Other automotive shop management programs are well over $100b more per month.

Puntos a favor:

Easy to learn a lot of features that are all included at no extra cost. I've tried them all and for the money this is the best software available .

Puntos en contra:

In the past it was missing a labor guide. Although the recent update included options to use Mitchell labor guide a great addition to the software

Chris
Owner en EE. UU.
Automoción, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Great software for my shop

4,0 hace 2 años

Comentarios: It's been great. Better pricing and the ability to switch between Android and PC is awesome

Puntos a favor:

This is a great alternative to other options. It does everything that Mitchell did for shop management

Puntos en contra:

As of right now there's no way to add a set (shop supplies/hazmat) fee on new invoices.. Other software has this where is auto generated to a new order

Bradly
Owner en EE. UU.
Automoción, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

ARI Review

5,0 hace 2 años

Comentarios: Business problem solved is closing invoices digitally. Paper and pen was how I did it before. Double the work.

Puntos a favor:

Mobility was the decision maker. With hotspot work orders and time tracking is important. With inventory, parts can be added. This is a powerful app. but I am not using all the features to its potential.

Puntos en contra:

The least I like about this app. is certain times it locks up or long delays. I close and open the app to solve this problem. If it wasn't saved, you will have to input again.