Opiniones de Bigin by Zoho CRM

Excelente aplicación para cualquier empresa que comienza su negocio.

Comentarios: Bigin ha resuelto los problemas de tener los contactos en local, y que no permitía tener todo sincronizado, y en la nube. Es seguro y podemos utilizarlos todos los miembros de la empresa. Es bastante útil para el día a día de un negocio.

Puntos a favor:

Tiene todo lo necesario e importante para comenzar a gestionar los contactos y empresas con las que trabaja tu negocio. En una sola herramienta tienes acceso a todo lo que necesitas para la administración y la relación con el cliente. Incluso telefonía integrada, además de integrar otras aplicaciones de Zoho, como Books, Desk...y aplicaciones de terceros.

Puntos en contra:

De momento no tengo ningún contra de la aplicación.

Zoho Bigin CRM para empresas pequeñas y emprendedores

Comentarios: Excelente

Puntos a favor:

El precio y las funcionalidades que tiene la herramienta

Puntos en contra:

Que carezca de de la herramienta de geolocalización y la integración con Whatsapp

Zoho Bigin, ideal para pequeñas empresas

Puntos a favor:

Está muy bien para empresas que todavía no tienen CRM. Es sencillo y no tiene mucha complicación.

Puntos en contra:

Una vez crece tu empresa tendrás que mudarte a Zoho CRM para tener un crm con más potencia, por lo que recomiendo empezar con Zoho CRM aunque utilices pocas funcionalidades , por si crece tu empresa no tengas que hacer el cambio que puede ser un poco tedioso o necesites de ayuda de un partner premium de Zoho.

CRM para empresas pequeñas

Comentarios: Funciona muy bien para lo que necesito

Puntos a favor:

Es idóneo para aquellas empresas que estén empezando o que quieran iniciarse con CRM, bastante sencillo de utilizar. Me ha ayudado a crear flujos de trabajo y poder administrar mis contactos.

Puntos en contra:

Por su precio, creo que no podría decir nada malo. Estoy bastante satisfecha

La herramienta ideal para iniciar en el mundo del CRM

Comentarios: El principal problema resuelto fue la concentración de los datos de las ventas que estaban en manos de cada vendedor y no de la empresa como debería de ser.

Puntos a favor:

Lo primero que me gusto fue la facilidad de configuración y operación.

Puntos en contra:

La integración con otras herramientas de Zoho y de terceros es un buen punto para este sistema

Bigin mejor CRM para emprendedores

Puntos a favor:

Fácil de configurar, soy emprendedor y en Bigin encontré todo lo necesario para empezar a utilizar un CRM

Puntos en contra:

En general me gusto todo, espero pronto este disponible la integración con whatsapp que se que están trabajando.

Gran CRM

Puntos a favor:

Me ayuda mucho a controlar mis ventas y a mis prospectos. Sus automatizaciones facilitan mi comunicacion con mis clientes y prospectos.

Puntos en contra:

Me gustaria que tuviera mas formularios, esta limitada.

Un CRM sencillo y funcional.

Comentarios: Excelente muy recomendado precio / valor

Puntos a favor:

Lo sencillo de implementar y fácil de usar, es un CRM par a Empresas que están comenzando a utilizar un CRM.

Puntos en contra:

Es limitado la cantidad de cosas que puedes hacer

Muy cerrado y poco configurable

Puntos a favor:

Es accesible y relativamente fácil de usar si lo comparas con la competencia

Puntos en contra:

No me gusta pagar cada mes por usuarios. No se puede personalizar 100%. Hay campos que no son útiles y no se pueden personalizar

The solution that changed my business game!

Comentarios: All in all, I strongly recommend it to any small business owner seeking a comprehensive, cost-effective CRM solution. This programme includes everything you need to manage your clients and take your business to the next level, whether you're a startup or an established firm.

Puntos a favor:

As a small business owner, I am always looking for ways to improve and streamline my operations, and Bigin has been a major game changer for me. I discovered this software when investigating several CRM solutions, and I must say, I am delighted I did. It checks all the boxes for me and my team, from its robust features to its affordable cost. The pros are many, but I will highlight a few. Its usability is unparalleled, especially for non-technical team members. Its price plans are not only reasonable but also flexible, with a variety of alternatives available for enterprises of various sizes. Lastly, its extensive integrations with Zoho's range of business tools make it a one-stop shop for all of my business requirements.

Puntos en contra:

While there are several benefits, there are a few drawbacks to consider. First and foremost, the mobile app could be improved, notably in terms of speed and navigation. Second, reporting might be more thorough and user-friendly. Third, I wish there were more options for customising the lead capture form. Finally, the setup procedure can be intimidating, especially for those new to using CRM's like one of my team member had to go through.

How you manage your CRM

Comentarios: I benefited a lot from the experience of working with this program, it facilitated a lot of my work and saved a lot of time.

Puntos a favor:

A program with good features for CRM management, suitable for small and large companies, offers a free trial and a free version, easy to operate, and facilitates the management of reports and data.

Puntos en contra:

It is a good platform, but it needs to improve its work on mobile. Adding new options will make the program faster and more suitable for companies with a large number of employees.

Bad experience with Bigin

Comentarios: It was good & i was very happy till i found all my accounting data was not integrated and had to add contacts manually

Puntos a favor:

Integration with GSuite Tasks / Calendar

Puntos en contra:

The worst is it does not integrate with Zoho Books, there is not point. I spent time exporting contacts from books and importing to Bigin and then realised this is foolish to do. They promised to integrate with books but they also suggested to use zoho flow another paid application. This is not fair as why should i keep paying for applications, they should have offered zoho flow for free as it is their fault when CRM is not integrated with books/accounting

Excellent

Comentarios: I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended

Puntos a favor:

I've used nearly every CRM and this lightweight offering from ZOHO is excellent, highly recommended

Puntos en contra:

I would like contacts on a map for routing

Best CRM Option for micro or Small Business

Comentarios: I have added a sales workflow that allows me to see where all of my prospects are, and I can schedule all my activities so I can keep my prospects moving through my funnel. Additionally, I have set up a dashboard with all the relevant data that I need to keep my business going.

Puntos a favor:

The product is very easy to set up, you can have multiple configurable workflows, up to 10 new custom fields for each object, and an easy-to-configure dashboard.

Puntos en contra:

My only observation is that this product is excellent for small businesses or individual projects. If you are looking to improve your CRM experience or add more value to your current strategy there are other CRMs that are more powerful

Extremely satisfied with Bigin for small business use

Comentarios: Very satisfied.

Puntos a favor:

The integration was super easy and self-explanatory. Bigin works well with our accounting and marketing systems and there are no data silos.

Puntos en contra:

The data synchronization with Zoho Books sometimes stops working.

Bigin by ZOHO

Puntos a favor:

As a seasoned user of multiple CRM tools, I have found that Bigin by Zoho is one of the most efficient and user-friendly options available. It offers a comprehensive range of features that help businesses streamline their customer relationship management processes.One of the standout features of Bigin is its intuitive user interface. The dashboard is easy to navigate, and the tool's features are clearly labeled and logically organized. This makes it easy for users to find the information they need quickly, and it reduces the learning curve for new users.Another great aspect of Bigin is its ability to manage customer interactions across multiple channels, including email, phone, and social media. This is particularly useful for businesses that want to provide a seamless customer experience across all touchpoints.The reporting and analytics features in Bigin are also top-notch. It provides insightful data on sales performance, customer behavior, and other key metrics. This information can be used to make data-driven decisions and improve business processes.Bigin also offers a great level of customization options. Users can customize their pipelines, fields, and workflows to match their specific business needs. Additionally, Bigin offers integration with other Zoho apps as well as popular third-party apps like Mailchimp, Zapier, and Google Workspace.One area where Bigin could improve is in its mobile app. While the desktop version is excellent, the mobile app could use

Puntos en contra:

Nothing bad abot the crm tool Nothing bad abot the crm tool

Very Useful & Time Saver Tool

Comentarios: Good

Puntos a favor:

Zoho Bigin is a powerful CRM software designed specifically for small businesses. As a cloud-based solution, it offers a range of tools and features to help users manage their sales pipeline, track customer interactions, and improve overall efficiency.One of the standout features of Zoho Bigin is its user-friendly interface. The software is designed to be intuitive and easy to use, even for those who have little experience with CRM software. The dashboard is customizable, so users can easily see the information that's most important to them. Additionally, the software is highly scalable, so it can grow with a business as it expands.Another key feature of Zoho Bigin is its automation capabilities. The software can automate many of the repetitive tasks associated with sales and marketing, such as lead capture, lead nurturing, and follow-up. This can save businesses a significant amount of time and effort, allowing them to focus on more important tasks.Zoho Bigin also offers robust reporting and analytics tools, which can help businesses gain valuable insights into their sales performance. With customizable dashboards and real-time reports, users can track their progress, identify areas for improvement, and make data-driven decisions.Overall, Zoho Bigin is an excellent CRM solution for small businesses. With its intuitive interface, powerful automation tools, and robust reporting capabilities, it can help businesses improve their sales performance, streamline their opera

Puntos en contra:

There are no cons as per present usage.

Begin your Business with Bigin

Puntos a favor:

Perfectly designed, and user friendly CRM

Puntos en contra:

Email Marketing is a bit challening product

Process and visibility

Comentarios: Adoption by the salesforce has been good at this point and has given me visibility of each step of the sales process.

Puntos a favor:

Gave us an easy way to import or organize data from multiple spreadsheets. Gave me visibility of all sales activities in one place replacing calls and emails to the sales team.

Puntos en contra:

At this point we are still learning about the features. So far Bigin meets our needs.

Low Cost CRM

Comentarios: low-cost CRM with required options

Puntos a favor:

I like the interface and very simple not too many options to distract the user very good tool for small business owners to increase productivity

Puntos en contra:

hyperlink for the phone number is missing, call task remainder for the company is missing some time we have a company details without contact person

Easy, modern, fair-priced CRM

Comentarios: So far so good, fast end easy upgrade from using spreadsheets for everything. Great next step to operational excelency :-)

Puntos a favor:

Modern, simple solution with great Zoho ecosystem.

Puntos en contra:

It's simplicity has it's dark side - only 5 entities may block us in the near future and force us to full Zoho CRM. I miss good connector with PowerBI.

Great beginner CRM

Comentarios: Overall I have been very satisfied. There are a couple of key features that are needed to make this a true small business CRM solution but what is there works very well.

Puntos a favor:

I like the simplicity and ease of use. Its email and automation features also give it a huge edge over other CRM platforms.

Puntos en contra:

I really dislike the fact that there is no dedicated leads page. It makes it very difficult to differentiate between leads and normal contacts. It would also be great to see a phone calling automation added at some point.

Bigin review

Puntos a favor:

Simplicity and signals features. Good integration with CRM.

Puntos en contra:

Email integration should be easier. Unable to send invitations to new users

If you "live" inside your sales pipeline, this CRM tool is for you

Comentarios: For the most part, I have had a good experience with Bigin

Puntos a favor:

The first time I came across Bigin, I wondered why a company would have two CRM tools (Zoho also has Zoho CRM)... but then I understood: Bigin focuses on the pipeline aspect of a CRM. The one thing that stroke me the most at first was the fact that Bigin was really a mobile-focused CRM. Pipelines, workflows (another name for automations in Bigin), and activity management are powerful, but I think that it is really in its mobile-first approach that Bigin shines. Its Signals are the perfect way to make sure you never forget to do something, and if you are an Apple user, you can even write or use a pencil on your iPad. Something I really enjoy is the ability to create widget to add to my smartphone homepage. This is great because I can easily get an overview of different things – e.g. tasks I need to carry out, upcoming appointments for the week – without having to be in front of my computer or without having to log into the Bigin mobile app. A simple swipe from my phone's home screen and I can see all of that.

Puntos en contra:

Depending on what you would like a CRM tool to do for you, you may find that Bigin is lacking some things... For me, the main con is the fact that the premium plan has a limit of 50,000 contacts/record (though it is true that you can add more by paying)

A good CRM for small businesses

Comentarios: I used the software for a group of my clients. They were all a small businesses owner. It takes no time to setup and learn how it works. And their saying «a big CRM doesn't mean big results» is totally right.

Puntos a favor:

The feature of migration from Bigin to Zoho CRM with just a click without losing a single bit of data and without tech expertise.

Puntos en contra:

I didn't see anything disappointed me. It is a CRM for small businesses. I won't complain if it lacks a feature or two that just the big corporations need.