Opiniones de Quickbooks Point of Sale

Gestiona inventario con Quickbooks

Comentarios: Buena experiencia, preocupada por la imagen del producto.

Puntos a favor:

La dinámica de sus reportes, es llamativa y acorde a mercado juvenil

Puntos en contra:

Podrían tener mejoras en herramienta de reportes personalizados

My swiss army knife

Comentarios: Its my go to book keeping tool I have used it I "Trust" it and would highly recommend it to any business no matter the industry or size .

Puntos a favor:

Easy to understand so its easy to train new users I have used this software in my construction business and a store manager it easily helps me manage multiple pos devices both in store and in the field making tax forms and reports quick and easy to create .

Puntos en contra:

There is a learning curve for some uses of the software

The software you need when opening a small business

Comentarios: For those opening a small business, how to process payments is one of the key questions that need a solution and with this you have the ability to get paid from your customer.

Puntos a favor:

The easy functionality and all the different features that I didn't think about that would be there to help get a company going

Puntos en contra:

The time it takes to put in all information

Quickbooks Point of Sale a breeze for users

Comentarios: Overall, we have been very happy with our Quickbooks Point of Sale experience and receive very few user complaints about the system.

Puntos a favor:

The POS interface is very user-friendly, something that is important when you have users who are not computer savvy. The ability to run either a single register or multiple in a networked environment was essential for our needs. The pre-built reports are very good and offer the ability to filter/search when needed.

Puntos en contra:

We run the on-prem version as their cloud-based version does not offer all the features we need. Because of this, user management within the system is difficult if you are managing multiple locations. POS clients will sometimes have trouble seeing the POS server, resulting in us having to write batch files that allow the end-users to restart the POS server services when needed.

Quickbooks POS

Comentarios: Our overall experience since using POS 19.0 has been BAD.

Puntos a favor:

The system is fairly easy to use and generally intuitive.

Puntos en contra:

Since they did the upgrade to 19.0 they removed the multiple email options. We have used Quickbooks POS for over 12 years and it worked well. There were a few minor things we had to work around, but that was okay and it served our company well. Since upgrading to 19.0 we have had nothing but problems. Feature were taken away, the screens freeze, it locks up our computers, etc. Then there is the service issue - it will shut down my entire POS system so I'll have customer calling or waiting and not POS, can't process credit cards, ets. You call for service and it 15 minutes or more to get assistance. You go online for "faster service" and get a technician that can't help. HORRIBLE customer service. Once in a while you'll get a good technician who is knowledgeable, but that is very rare.

Great point of sale program!

Puntos a favor:

I love how easy QuickBooks makes their point of sale program to use. I never had any issues using the program and it could do more than I even neededed!

Puntos en contra:

There is nothing I just like about QuickBooks point of sale.

Difficult Program

Comentarios: Too difficult and creates such unproductivity in the staff when trying to correct sales, inventory, receiving, etc.

Puntos a favor:

Not much. We use QB POS 18.0 and it's really not user friendly for anyone in our company. We went through a sales tax audit and the sales tax auditors refused to deal with POS reports because of it's difficulties.

Puntos en contra:

See above. So much to write. The POS should when integrating with QB Enterprise have the correct sales receipts and journal reference numbers populating correctly but does not. Talking with POS IT people was futile in getting most of the issues resolved. We are looking at getting out of this software and into something else.

Surprised how easy it was to use

Puntos a favor:

best part of this software was how quickly I can process the payments while maintaining a constant log of each sale.

Puntos en contra:

no features really missing I just had to over come the learning curve to be honest.

Functional not pretty, gets the job done

Comentarios: Overall gets the job done.

Puntos a favor:

Has customization - we have a quick pick category for most commonly bought items. Has useful features like reports, storing customer info, purchase orders.

Puntos en contra:

It isn't very user friendly - have to x out of windows to get back to selling. User interface is ugly and in general a bit clunky. Could be user error... but nothing seems to scan once entered.

QB POS great pos, horrid support, pricing that keeps wanting more

Puntos a favor:

many of the reports and report functions are great, easy to use, sensible setup. easy to use on the register as well as from the back end.

Puntos en contra:

customer support is terrible if you finally get someone, many times they made changes that ended up affecting the operations in a negative way. When, support was elevated to a higher level, many times you would never hear back from anyone. You don't just buy your license and that's it, they come out with upgrades etc. and many require you buying the newer licenses to be able to continue to function. Price is prohibitive, having to buy new licenses every 14-18 months.

Quickbooks Point of Sales is very easy to use and understand

Comentarios: My overall experience with Quickbooks Point of Sale would be that its very user friendly and anyone can learn it simply.

Puntos a favor:

what i like most about this software is the multitasking features where more users can use this software.

Puntos en contra:

What i dislike about this software is that its mostly common and use in smalls business and moderate ones.

QuickBooks Pro Point of Sale Version 12

Comentarios: I've used QuickBooks Pro in my retail liquor store for about fourteen months. I don't like it, for four main reasons: First, if I'm making a sale and I notice the price of the product or the on-hand quantity is wrong the software won't allow me to make corrections from the "Make a Sale" screen. It will allow me to change the price, but the change will show up on the receipt as a "discount," and the price will remain wrong in the database. To change the price or the on-hand quantity in the database requires exiting from the "Make a Sale" function and then entering the "Item List" function. This is impractical to do when a customer is waiting to pay and get on his way. It is also inconvenient and cumbersome to switch back and forth when we are checking in replacement inventory items during business hours and we have to get out of the “Item List” and go to the “Make a Sale” function. When we had Microsoft Point of Sale we could do both functions from the same screen. Second, QuickBooks Pro will not produce a simple report showing what products were sold and how many were sold during a previous period of time, plus how many remain in inventory. I need to know this information so I can decide what items to replace in inventory. QuickBooks Pro will report all the sales during any chosen period, but obviously the same products are often sold multiple times during a day, so when I'm ordering I have to look at every transaction and consider whether to re-buy the same items multiple times, and then look at another report showing how many were sold during the past months. If you were in a business like mine you’d appreciate the difference between looking at several hundred individual transactions and looking at a single list that summarizes what was sold, how many remain in stock, and how many were sold in the past three months. I think a good POS system should be able to produce a list of what was sold in one column alongside another column showing how many remain in inventory, and a third column showing how many were sold during the previous three months or whatever time period the user would choose as a guide to decide how many of each to re-buy for stock. QuickBooks Pro will not do this. Also, QuickBooks will not let you copy the name of an item in a report, which would make reordering easier. Instead, I have to type the name of what I want when I go to the suppliers’ ordering systems. Third, it won’t handle some barcodes. There are some that’ll work in the “Item List,” but not in the “Make a Sale” function and some vice versa. Some won’t work in either function. We never had this problem with Microsoft Point of Sale. Fourth, and worst, QuickBooks drops transactions and changes the quantities of items in inventory. Every night when I do my tallies I have more money in the till than I should have for a number of sales that day as reported by QuickBooks. I’ve seen no rhyme or reason for this happening—the software just decides on its own to delete a transaction or two every day. It also decides on its own to make changes to the quantities of items in inventory, so I don’t really know how many of an item we have in stock without walking to the shelf and counting them myself. I seldom have time to do this, so I frequently order things we already have plenty of, or we run out of things and don’t notice it until a customer complains or we just see a hole in the shelf where something should go. I’ve tried to imagine a business that would be satisfied with this software. Please don’t recommend it to clients with high product turnover and many transactions to keep up with.

Puntos a favor:

Poor as it is, it does keep working. It hasn't crashed yet.

Puntos en contra:

See review

Quickbooks Support is Awful. Pick something else even if upfront cost is higher ( Used for 15 years

Comentarios: We've used Quickbooks POS and Desktop for 15 years. We just recently decided to integrate credit card processing. Our "sales rep" flat out lied about the features. Once he received our payment, he would not return calls or emails. Swell! We've upgraded to the new version 19. This process has been simply AWFUL. I have no less that 15 "case numbers". Even had our files sent to a technician. No resolution! My Staff had figured some work arounds to make the lock ups and disruptions to business less frequent. With each call I make to support I will be "disconnected" at least 2-3 times and have to start the process all over. This includes attempts to call and use the "online support" which is worse. After maybe an hour of ineffective support (I am being kind here), I will be referred to Level 2. They are always too busy at the time to assist, and "will call back". The call back DOES NOT HAPPEN. I will have to call back everyday for a week and complain before Level 2 will call. I have had Level 2 "call back appointments" promise after promise of call backs. NEVER HAPPENS These issues take away from my ability to manage my business effectively. I belong to several business groups online. I continue to say pick another POS Quickbooks is awful...just awful. Oh and the chickens and roosters in the background when talking to support...what in the world??? I've decided to give some online reviews as well so folks that want to focus on their business make a different choice even if

Puntos a favor:

Quickbooks offers one stop shopping that initially appealed to me. We use Point of Sate along with integrating into the Desktop for accounting.

Puntos en contra:

Support is worse than non existent. Integration is limited. Features promised are proprietary and more limited that promised.

Quckbooks Is Very Incompetent

Comentarios: Quickbooks have chosen to freeze all of my deposits totaling $1,510.50 without providing any notification. I have called multiple times to ask:1) Why was my account frozen?2) Why wasn't I notified that my account would be frozen?3) What is the process to have my account unfrozen?4) May I speak with a supervisorEvery representative that I have spoken to in the last several days has not been able to answer any of the above reasonable questions. Nor has a supervisor returned my call. Quickbooks honestly does not care about its customers. Nor do they have the competence to relay simple information within a professional time frame and manner. I have already started with a new credit card processing company. This should not be rocket science for QuickBooks. I hope I can resolve this and move forward with my business. I hope this company goes out of business. Respectfully,JD

Puntos a favor:

Nothing. This is the worse company and they provide no type of customer service.

Puntos en contra:

The employees are very incompetent and not helpful.

Quickbooks POS is very powerful, but requires a paid IT staff person to set up and maintain.

Comentarios: As powerful as a jet fighter plane, and just as complicated to learn to fly! Requires a very high committment to training and a competent bookkeeping and IT support staff.

Puntos a favor:

Very, very powerful features and capability. An overwhelming number of features for customizing and controlling inventory.

Puntos en contra:

Exceedingly complicated and difficult to learn. Would not recommend this to any business or non-profit that cannot afford to hire both bookkeeping and IT professionals to set up and keep the system maintained. Although Quickbooks POS and Quicbooks Bookkeeping software is supposed to be fully integrated, classifications set up in POS do not automatically port over to Quickbooks Bookkeeping software. Many of the reports are not intuitive to generate or interpret. Fixing after-the-fact sales errors in POS is problematic and overly complicated.

I feel like less competent than a monkey in a space rocket with this tool - NEED TRAINING!!

Puntos a favor:

It seems that the ability to really do ANYthing with the software is there, yet without the proper time and training one can use it only to about 10% of its potential. That said, the 10% is better than the old cash register and this has been a very useful tool for getting our business's inventory managed and sales organized.

Puntos en contra:

This is an incredibly complex system that ought to come along with intensive (and free of cost) training. This is not an intuitive software and there are just so many ins and outs and ups and downs that I learn something new everytime I poke around a bit and think: "shoot, I wish I would have known about that three years ago when I got this thing!!!"

Best for retail not service

Comentarios: For retail I find its great. its easy to use to enter the items we need and get through the sale

Puntos a favor:

For the retail side of the business its great for tracking inventory and sales. Ease of set was great.

Puntos en contra:

We provide a lot of services and don't want to have to run information through two systems. For services this is not great. The reports don't give the right information and the information doesn't transfer to Quickbooks accounting software to provide the information as well. We can't add classes and are struggling with running invoices. This could also be in part of lack of understanding how the systems work.

Best in its league.

Comentarios: I have been able to overcome every possible problem, from the way I see it every problem about QuickBooks has a solution.

Puntos a favor:

Well as a professional and software developer, I have experienced many POS applications in my career but Quickbooks seems to be the best and easiest solution for me. I have recommended to my clients, they use it and personally I support them in case of any issue what so ever. I can boldly say for the last 7 years, quickbooks still stands out.

Great software for our business needs.

Puntos a favor:

It is a great software tools to not only track our business finances, but also our customers, vendors, and employees easily on 1 site.

Puntos en contra:

Only 1 user can work the program at a time and then the file must be backed up each time for another use to log in. We tried the online version and did not like it so when we went back to the desktop program 5 months later, we had to back track months of data.

WORST SUPPORT IN THE HISTORY OF BUSINESS

Comentarios: If there was less there was less than one star for customer support I would give it that. I was down an entire week! And they didn't even care. You can't contact anybody that is of any help. I now have sales up and running but my item list and inventory list can't be tracked. This is the worst company on the face of the planet run away!!!

Puntos a favor:

There are some nice inventory management features but other than that it is crap!

Puntos en contra:

EVERYTHING IMAGINABLE especially customer service

Quickbooks POS

Puntos a favor:

Simple to use, self explanatory, Easy set up- easy to talk an employee through over the phone if they need to use a new part of the system

Puntos en contra:

It would help if there was a report that showed busy times of day, how many invoices per hour, -is good for staffing purposes and when looking at hourly changes-my old system had this and we used it quite alot

QB POS is worth a try

Puntos a favor:

QuickBooks POS is a very affordable system. You get a lot of bang for your buck. Excellent at tracking inventory. QuickBooks tech support cannot be beat.

Puntos en contra:

Reports are clunky and hard to navigate. The POS system does not connect with QuickBooks desktop as well as it should.

Do not use do not recommend

Comentarios: Pretty terrible , Will be moving to a different pos as soon as we can. Support is non existent

Puntos a favor:

None No tech support and after you wait for an hour they don’t speak English and hang up on you

Puntos en contra:

Clunky interface, having to wait over an hour for tech support and then having them hang up on you, having chargebacks and not being able to dispute them even though we had all the information for the card and the owners signature.

great product

Comentarios: makes the use of inventory easy to use

Puntos a favor:

Its very user friendly I have employees that can breeze through it and it makes their life simpler.

Puntos en contra:

Support help is not very good. Whe you call they wont help you right away. I never get anyone that speaks english well enough

Very easy to learn and use

Puntos a favor:

The ease to learn and how easy it is to customize reports for whatever you need it for. Tracking payments and entering notes is a great function!

Puntos en contra:

I guess my only con would be emailing through QuickBooks doesn't have our company logo or signatures.