Opiniones de 360Learning

Aprendizaje en todas las direcciones

Comentarios: Mejora la enseñanza a nuestros administrados, fue positivo el resultado obtenido.

Puntos a favor:

Es muy intuitivo, fácil de adaptarse, y administración genial

Puntos en contra:

Podrían mejorar las imágenes y menú; la conectividad es recomendable que sea menos exigente, en conexiones menores a 4G móvil, la aplicación no rinde lo adecuado, sin embargo, el problema está más asociado a ancho de banda.

Plataforma para realizar cursos e impartirlos

Comentarios: maravillosa

Puntos a favor:

Como docente, imparto los cursos a traves de este software. Muy intuitivo y de facil manejo.

Puntos en contra:

Me gustaría que me hubiesen explicado su manejo.

The Best Tool for Collaborative Learning

Comentarios: Incredible. True partners with Aircall and a pleasure to work with.

Puntos a favor:

360Learning is incredibly easy to deploy and use. One of the best things about this software (and in comparison to other LMS) is the fact that anyone can adapt to it easily - the UX/UI of the platform is similar to Netflix or social media - which allows for a quick understanding of where to go to find things. 360Learning was also incredibly helpful in pushing through the initial setup at the very beginning when we need to move quickly to deploy it company-wide (at the time we were 350). Authoring is also significantly easy to use and easy for me to coach/train others into using it. One of the things that are great (and also not so great at the same time) is the fact that they really take in feedback and listen to their customers really well. They make a lot of updates and change things (which can also be an issue once someone gets used to using it!) :) Their support and account managers are reactive, super fast, reliable and helpful.

Puntos en contra:

- Search Functionality. The search functionality is really bad and I struggle with this aspect the most. We have issues with our employees finding the learning that they need. - Customization. I would like to customize the design of the homepage more to allow to highlight or showcase specific parts/courses to our organization's needs. - More robust authoring tools. I have to integrate more tools outside to achieve the impact I want with our learning experience.

A learning system that I would recommend

Comentarios: The deployment of the platform went very well, the 360Learning team was very responsive and present throughout the project.

Puntos a favor:

The platform is very intuitive and easy to use. Users can navigate quickly and easily to find their training courses.Different possibilities are offered for statistics monitoring at different levels. Especially for the manager who can see at a glance the training of his team. The platform offers the possibility to create content quickly by yourself, a huge advantage to encourage knowledge sharing internally!Finally, several functionalities are proposed to allow the exchange between learners and trainers, or between one learner and another (comments, discussion forum, reaction sharing...)

Puntos en contra:

A tool that has many advantages but it can sometimes be limited for the administrative management of the training (automatic repetition of some trainings is not possible for example, admin role by population, translations of the training titles that is integrated in an additional option).

Not The Best Yet, But Certainly On Track To Be

Comentarios: One of the best things about 360Learning is its customer service. Their CS team is top notch and are always there to help us when we need it. Overall, like many LMS', it is certainly love/hate. We don't love to hate it but we love a lot of what it does but when it doesn't do what it's supposed to or lacks a key feature that some of it's competitors offer, it's a frustrating level of hate.

Puntos a favor:

In a fast paced tech environment, the ability to author content at speed is very important. 360Learning allows us to quickly author/build courses that our learners enjoy and have a really great experience with. The user experience is one of the best parts of this product.

Puntos en contra:

Its live session feature has A LOT to be desired especially compared to some of it's competitors that offer Events pages, easy sign up and registration, Zoom integrations and more. The other item on my list that floats at the bottom of 'things 360Learning does not do well' is it's automatic timeout feature when learners are consuming content. The feature resets learner progress after 15 minutes of inactivity. Reset, not pick back up where you left off. This is a major pain point for us if we have a video or exercise that is longer than 15 minutes.

Robust Learning Management System with User-Friendly Interface

Comentarios: Good impression and happy with the support from our client success partner [sensitive content hidden]!

Puntos a favor:

Good onboarding & customer support, plenty of learning resources, user-friendly interface, easy implementation, effective tracking of learning progress. I also like the fact that 360Learning is constantly rolling out new features and functionalities to improve the admin & user experience.

Puntos en contra:

Additional options to customise the learning platform would be appreciated, including the option to switch on and off features if needed (such as the quick-feedback option at the bottom of every page).

360Learning Review

Comentarios: Overall, it has been an exceptional experience. Very easy to use, wonderful product! The only constructive feedback is not being able to impersonate accounts.

Puntos a favor:

The best part of 360 Learning is how intuitive the system is, very user friendly.

Puntos en contra:

What I liked the least about the system is some of the functions are too similar to one another and should be solidified into 1 such as learning paths and programs. Lastly, when deleting accounts it will not delete the entire account from all groups if they are part of a private group. Lastly, as the owner of our platform I should be able to impersonate accounts so I can see how they home page look, in turn I am able to provide the best instructions to my learners.

A great product for training evolution

Comentarios: In my time using 360 Learning we’ve been able to explore a range of different ways in which to guide the learner experience and create a self driven approach to accessing content which is a refreshing change from the standard click through format that is so prevalent in online learning. Due to the flexibility of the authoring tools we’ve been able to fit a range of different content formats into one seamless experience including interactive guides, videos, outcome based quizzes and a range of engaging questions that break the monotony for multiple choice.Due to the scope of the learning being delivered by our department we’ve really only scratched the surface of the platform capabilities and I’m excited to see the way the other features could evolve the way that we learn. Throughout the course of working with 360 Learning the support has been fantastic. Regular project updates with insightful suggestions on how to improve engagement, fast turn around on any platform or technical queries and probably most of importantly it feels like no question is any trouble to ask the team about.

Puntos a favor:

360 Learning has been an amazing LMS to use. It’s integration with a range of different design formats allows for an highly customisable user experience and enables great UX control. If there’s a format you want on the platform then you can have it! It’s easy to use but powerful and has a number of features that are exceptional for supporting a great learning experience, such as truly collaborative learning which facilitates learner/facilitator interaction in a refreshing way and the granularity of the data means you can really dig into what’s working and what needs improvement.

Puntos en contra:

The only thing I would really love is a more customisable interface for the learner. Being able to have a more granular control on what they see and where it is placed would be amazing.

Great and efficient learning platform

Comentarios: The way this platform improved our learning environment makes it an excellent choice. If any of our personnel have an issue with a course in real-time, they can quickly discuss and work together with their superiors. Participants in these courses immediately and practically benefit from what they learn. We completely redesigned our corporate learning program.

Puntos a favor:

The platform has so many wonderful features. Users can score tasks and courses for rapid feedback on the content, and the site includes the capability to capture video and screencasting. There is also a social component akin to Facebook. Numerous branching possibilities are made possible by the availability of private and public groups. Both the content providers and the end user will find it to be very simple to utilize. Due to the system's simplicity of use, we were able to quickly learn it and deploy it.

Puntos en contra:

What makes the strong point and the weak point is the diversity of features, which can occasionally take some time to learn.

Feedback

Comentarios: Everyone from the 360 Learning team is super eager and helps you quickly. My contact person in Germany is always available and cheers me on every step of the way. It's a great relationship and that makes it easier overall. IT systems are never perfect, but there are people here who have high expectations of the product.

Puntos a favor:

Until now, we had an easy time getting the system online. The staff like to use the app as well as the desktop version. Most of them understood very quickly how to use the system. Not everything is easy to understand at first glance, but it is constantly evolving and feedback is always very welcome from the support team.

Puntos en contra:

There are a few things that would make it easier. Example:Displaying the homepage, being able to assign passwords, being able to assign modules,...

Great addition to a collaborative learning culture

Comentarios: Great platform and we are already creating a positive learning culture at ai. Slowly it is becoming knowledge center built by us for us.

Puntos a favor:

Easy to use, dash boards are neater. This does not require articulte 360 or SCORM files as we can use Geniallies to manage interactive and gamfied learning contents.

Puntos en contra:

Not having a bookimarking feature when connecting with embded Ginielles.

Best Course Marketplace

Puntos a favor:

Has courses in nearly all niches; great diversityHas certified experts/trainers/course creators

Puntos en contra:

Just try to add more courses on 'how to make money online' with practical examples. Request trainers to share financials on courses that teach 'make money online'.

Easy to build customized courses and great service!

Comentarios: We acquired 360L in 2019, but as soon as the Covid pandemic hit us our new hires couldn't come train at our facilities anymore. We have quickly turned this around, built courses through the platform and created a virtual training program that includes a combination of courses to be taken through 360L and some virtual classes with a live trainer. Once this program proved to be working our company saw the potential unfold and more projects are now being built within the platform. This has helped bringing the cost down as most travel and hotel expenses have been eliminated. Going through all this the instructional designers were in high demand so we had to improvise. With the help of the support team and our [SENSITIVE CONTENT HIDDEN], we have been able to build content and restructure the platform to accommodate our new requirements fairly quickly. It did require a lot of efforts and it wasn't always easy, but to realize great things you have to put in a little sweat! Collaborative learning is a change of mindset; this is not your traditional LMS. You have to believe in your learners to create a great community and enforce collaboration. In this new reality where most of us now work from home it might be just what you need to get colleagues together again!

Puntos a favor:

This platform is very intuitive for our learners and it is extremely simple to build course content. We are a customized product company so we have customized processes. It was very simple to create courses using only the platform tools to share content we used to teach onsite at our facilities. It has tremendously helped us get through Covid with little disruption to that side of the business. The support team is very responsive and very knowledgeable. The support articles are beyond what you could ever document yourself, straight to the point with precise steps to accomplish what you need. The Engagement Academy and the regular webinars are also other tools 360 Learning is providing to support their customers.

Puntos en contra:

The program sessions are very rigid and if the learner has done an open access course before it has to be redone in the assigned program session. The good news is that this is all going to change with the new learning Path design, and we are very much looking forward to these new features. A true game changer! The mobile app is very minimalist; fine for the learners, but it doesn't allow you to do much more. Another item the 360L team has worked to improve and their new app release, before end of year, looks like it will resolve this issue!

Feature rich platform & very good partnership with 360L team

Comentarios: I am very satisfied with the support we have had from the creation of our training course to today. I had several interlocutors on the accompaniment of our training projects, I was impressed to see the capacity of adaptation of each one.
Moreover, I really appreciated the MOOCs and the discussions with the project managers to learn how to use the software.
I always appreciate contacting my project manager to ask questions, share my doubts, ask for advice... The team's reactivity, advice, exchanges, practical applications... it's a pleasure to work with 360Learning and to have such a solid partnership !

Puntos a favor:

I am very satisfied with the accessibility and management of the platform, both in terms of content creation and integration, as well as learner management and data analysis. The platform is easy to use and the 360Learning team provides full support to learn how to use it : MOOCs are available to learn how to use the software, nothing better to learn and share the user experience ! The ergonomics of the platform is very pleasant and modern. The functionalities for exchanging with learners are very appreciated: a discussion space is accessible throughout the course next to each activity, as well as on the space that gathers the community of learners, you can like each other's comments, identify the people in a comment, etc. The evaluation indicators, both qualitative and quantitative, are numerous, and updates have been made on this aspect. Adaptation of the platform and the team to regularly update the functionalities in order to improve the customer experience.

Puntos en contra:

A few bugs along the way but nothing major, for example : > Some technical problems were encountered with the integration of certain contents, but the updates of the platform allowed to solve them. > The addition of quizzes or exercises can sometimes be limited depending on our needs. We encountered this difficulty at the end of the training course where we asked some questions to the learners in order to have a feedback on the training : we did not succeed in integrating all the questions in a single activity, which now poses a problem for us in terms of data extraction, we have to group the answers of each one manually and this takes time.

360Learning JVS GROUP Review

Comentarios: The objective is to progressively digitalize all our training content while integrating a better pedagogy with activities that allow us to improve the learner’s engagement and feedback.
We are in the process of changing our methods of supporting our customers and we are going to digitalize our modular training catalog and exchanges through chat.
We meet the needs of mass training for our customers and we integrate the content of the platform into our new commercial offers.

Puntos a favor:

Its ergonomy and reliability. The platform is easy to use for the learner when they are registered for a course. The possibility to map skills. Administration is relatively simple but it must rely on well-defined roles to create and manage courses.

Puntos en contra:

Lately, the deletion of labels for custom fields and the search via custom fields. Filtering via labels was very practical, in particular for the user accounts, groups, managers management, ect… The transition to custom fields takes time but it's quite simple.

360Learning has been a great addition to our instructional methods

Comentarios: Exceptional customer support, wide variety of features and functionality, easy onboarding and fast launching of the platform

Puntos a favor:

There are so many great features of the platform. It has the ability to record video and screencasting through the platform, there is a social component similar to Facebook and users can rate tasks and courses for immediate feedback about the content. The user metrics and analytics are great and there's a mobile app as well. The ability to have private and public groups allows for a lot of branching options. In addition, the customer care we have received has been exceptional. They quickly answer questions and respond to struggles. They work hard to provide a solution or suitable workaround and will add enhancements requests to the future wish list. It's extremely easy to use for the content creators and for the end user. We were able to learn the system and launch it in a very short time-frame due to the ease of use.

Puntos en contra:

The search field for videos isn't as robust as we need. It only searches videos that the user has already watched rather than searching all available videos. They are trying to address this issue. There are other minor enhancements that would be helpful. The company has been willing to take feedback, however, so I'm hopefully these enhancements will happen soon.

Early adoption stage review

Comentarios: Overall this has provided a perfect system that works for us and our business requirements. We vetted 10 potential suppliers before choosing this platform and this was without comparing commecial cost. It fits the need for us to have the freedom to design and administer our own contact with the capacity to link with other software in the future.

Puntos a favor:

The product is perfect for a business new to the online learning world. With the product being new to the scene also, it means there is great scope to work with 360Learning to develop the capability further. Its simple and easy to use for someone who has no experience with digital development. The training provided to the Admin/Author role means colleagues in the business can learn the basics of course development without having to spend lots of money on external digital design agencies. A real benefit for both colleagues and customers.

Puntos en contra:

As its still developing into new and exciting pathways, there are still the odd bug or technical fault that pops up. As you are only able to contact via a built in Zendesk wigit or email directly it can often take some time to get fixed. As we train customers on our platform it can often affect the programme session and meant we had to reschedule some webinar courses. Once rasied to the right people it was dealt with quicky. Lastly the platform upgrades when they take place are in the middle of the business day, albeit for 10 minutes it can affect a 2 hour widow meaning we have to be cautious when planning programmes.

360L - EASY TO FEED, TO USE, TO SHARE A nice and easy-to-use tool you feel like sharing worldwide!

Puntos a favor:

From the End-user standpoint The tool is very friendly and ergonomic for end-users and can be provided to people worldwide thanks to its multilingual interface (10 languages) The design is simple and modern Personalization is available in a few clicks (language, profile, photo, notifications) From the Admin standpoint 360L seems to be a small but fast growing company, run by dynamic and enthusiastic people who remain close even after you buy their tool Full support to secure our deployment 1 key contact person to coordinate thorough support Content is easy and fast to create: can be homemade and looks quite good; if design is outsourced can even look extremely professional and brilliant! Easy to publish too! Allows a comprehensive monitoring. Dashboards with multiple views and info (courses participation rate, time spent by each learner )

Puntos en contra:

From the End-user standpoint Difficulties to organize the views (sort and filter features), especially in the Catalog From the Admin standpoint The app is evolving a lot (and for the best I'm sure) but sometimes the upgrades are confusing Content is sometimes difficult to update after publishing Members management remains complex (groups, roles, labels)

Great collaborative learning platform

Comentarios: Really good - our CSP [SENSITIVE CONTENT] has been fantastic, and has really kept us on the right path in terms of implementing the platform. We've had a super challenging year from all kinds of angles and I can imagine it's been challenging for [SENSITIVE CONTENT] just to get hold of us so thank you for keeping it at the forefront of our minds (even though I'm sure it didn't feel like it was at times!)

Puntos a favor:

Love the collaboration features of the software, how you can tailor it to suit any audience and how versatile it is. You can create so many different types of training sessions/paths, assign whoever you want to it, and gain invaluable feedback through the forums so it's a really great L&D tool.

Puntos en contra:

The reporting could be improved - it doesn't really have many options in terms of what data is downloaded. You can managed that from the excel sheet of course but it would be good to have a more diverse reporting function. It would also be amazing if you could upload docs to be signed off too - such as training agreeements.

Very Good Product

Puntos a favor:

I really enjoyed the fact that 360 Learning helped me to create full e-learning or blended learning sessions by my self for my company. The tool is very easy to use, the training on the tool are very useful, the team is very dynamic and the support service very reactive. It's also very good to hava access both on computer and mobile phone with the same tool. The dashboard is also very convenient to follow the plateform an the users progress.

Puntos en contra:

Even if the tool is great, it's not always easy to create a strong commitment when this tool is not a mandatory for the users. ir requires time and energy to analyse and imagine new solutions.

360 Learning administration feedback

Comentarios: 360 Learning has an interactive aspect and social aspect (we can react in every activity of a course) which is nice and dynamic.
To me, it still misses some fundamental functionalities : exporting course file, training follow up and alerts in Dashboard from the administrator view. It has to be more effective in the "ergonomy" and webdesign. It looks like too much to a social network.

Puntos a favor:

The suggested tools to create videos, images and interactive documents to integrate in our elearnings. Easy to understand how to follow a module / program Easy to create a module / program Easy to access to results/reporting in Dashboard

Puntos en contra:

There are some inconsistencies in this software : We can integrate a scorm file in 360 Learning but we cannot export/download a module. We can assign a program but not a module. We can add a co creator to a module but not in a program. The access to the programs for a user is not that easy and effective. The access to the modules to co create is not that easy for a co creator. He cannot see the program, only the modules which is not completly handy. Adding users in a group is not really intuitive. The user's home page on a "social page" doesn't look professional or doesn't look like a serious LMS.

Orpi had to digitize their face to face trainings.

Comentarios: They fully understood the specificities of our organisation and network.
Regarding the user experience of the solution, our project managers found it really easy to use and intuitive for everyone.
Collaborative features offered on 360Learning, allow us a high engagement rate.
It also allows us to be ultra-reactive : we can make changes according to learners' comments immediately.
I recommend this platform !

Puntos a favor:

Being present throughout the country, we needed to simplify our learning channels. Our partners and employees were wasting too much time to go up to Paris. We also had difficulty delivering and sharing information quickly across the network. Meeting and signing the partnership with 360Learning was a natural step for us.

Puntos en contra:

From the conception phase of our vast project including 1300 stores and 7000 employees, 360Learning team was totally involved. Many meetings were essential to define requirements, technical specificities and determine relevant stakeholders : it really went very well. Theirs advices were always relevant, and they were there at every key stage.

360Learning around us...

Comentarios: It's a really a new digital learning experience for us but we are happy because it helps our Tribe to learn in a better way with more fluidity. The most important is that this platform doesn't disconnect the human and real link, it just gives another impulsion at the training.

Puntos a favor:

A strong interactive and collaborative platform to help people to learn better and connect together. I like a lot the comments and sharing tools to create this big Tribe atmosphere. Everybody is a part of the project.

Puntos en contra:

The platform is stable to use it on the computer but it needs to be improved regarding the mobile app: certain function like the preview video post or stats consultation are not available, or the possibility to personalize the template.

360Learning is effective

Comentarios: I am very satisfied most especially it made me understand the content in a small amount of time and the test are true to the course materials.

Puntos a favor:

I used 360Learning for getting my OSHA trainings and I love how the pricing is reasonable at the same time the pacing and coursework is doable. Really learned through this.

Puntos en contra:

Not really a con, but for some lessons please avoid having to download attachments like PDFs, rather please convert them into lessons which makes it easier to read and understand.

Great System and Even Better Customer Support

Comentarios: This could not be a better tool to have while work from home is the norm, and likely a trend that will continue to be more popular in the future. Not only can you better gauge how employee's are learning new information, the analytics let you know exactly who is and more importantly who isn't following through on any required lessons.

Puntos a favor:

I can't say enough good things about not only the amazing support that 360Learning has provided as we work to implement this new system, our CSM Andrea is always so quick to respond and so helpful. The system itself is pretty easy to navigate and allows for creation of new content, loading our current content and makes training incredibly accessible for our workforce, especially while we are all unexpectedly working from home for such a long period of time.

Puntos en contra:

The only issue we've experienced (and could be an internal issue) is that we frequently get pop ups that say the page timed out and you have to refresh. Currently looking to see if this a remote issue or something that we'll need to ask 360 about, though I have no doubts they'll be quick to help resolve the issue if it does happen to be on their side.