--- description: ¿Qué piensan los usuarios de Lightspeed Restaurant? Lee las opiniones y opiniones verificadas, descubre sus características y el nivel de usabilidad, consulta los precios y conoce las ventajas y desventajas de Lightspeed Restaurant. image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress title: Lightspeed Restaurant - Opiniones, precios y características - Capterra España 2026 --- Breadcrumb: [Inicio](/) > [Software para panaderías y pastelerías](/directory/30529/bakery/software) > [Lightspeed Restaurant](/software/211849/lightspeed-resturant) # Lightspeed Restaurant Canonical: https://www.capterra.es/software/211849/lightspeed-resturant Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.es/software/211849/lightspeed-resturant?page=2) > ¡Este punto de venta proporciona a los restaurantes el sabor de la eficiencia\! Supervisa las ventas, forma al personal y toma pedidos desde cualquier lugar usando un iPad. > > Veredicto: 214 usuarios lo han valorado con **4.4/5**. De los mejores valorados en **Probabilidad de recomendación**. ----- ## Vista rápida ### ¿Quién usa Lightspeed Restaurant? Las funcionalidades de Lightspeed están alineadas con las prioridades de los restauradores. Simplifica las tareas diarias para centrarse en lo importante: el crecimiento del negocio y la experiencia del cliente. ## Estadísticas y valoraciones rápidas | Métrica | Valoración | Detalles | | **En general** | **4.4/5** | 214 Opiniones | | Facilidad de uso | 4.4/5 | Basado en las opiniones generales | | Asistencia al cliente | 4.3/5 | Basado en las opiniones generales | | Relación calidad-precio | 4.2/5 | Basado en las opiniones generales | | Funcionalidades | 4.2/5 | Basado en las opiniones generales | | Porcentaje de recomendaciones | 80% | (8/10 Probabilidad de recomendación) | ## Sobre el proveedor - **Empresa**: Lightspeed - **Ubicación**: Montreal, Canadá - **Constitución**: 2012 ## Contexto comercial - **Precio inicial**: 69,00 US$ - **Modelo de precios**: (Prueba gratuita) - **Público objetivo**: Trabajador autónomo, 2-10, 11-50, 51-200 - **Despliegue y plataformas**: Cloud, SaaS, Web, Mac (desktop), Windows (desktop), Linux (desktop), Chromebook (desktop), iPhone (móvil), iPad (móvil) - **Idiomas admitidos**: alemán, español, francés, inglés, italiano - **Países disponibles**: Alemania, Australia, Austria, Bélgica, Canadá, Chequia, Dinamarca, España, Estados Unidos, Francia, Irlanda, Italia, Luxemburgo, Malta, Noruega, Nueva Zelanda, Países Bajos, Reino Unido, Singapur, Sudáfrica y 1 más ## Funcionalidades - Acceso móvil - Alertas y notificaciones - Barcode/Ticket Scanning - Contabilidad - Controles o permisos de acceso - Controles por separado - Creación de informes y estadísticas - Creación de informes/análisis - Facturación - For Bakeries - Gestión de clientes - Gestión de consejos - Gestión de descuentos - Gestión de empleados - Gestión de entrega - Gestión de inventarios - Gestión de la producción - Gestión de pedidos - Gestión de receptas - Gestión de recibos - Gestión de tablas - Gestión de tarjetas de regalo - Gestión de tesorería - Informes de ventas - Integración contable - Pagos electrónicos - Pedidos en línea - Procesamiento de tarjetas de crédito - Programa de fidelización - Punto de venta (POS) - Punto de venta para restaurantes - Registro de pedido - Sales Order Management - Seguimiento de entrega - Seguimiento de pedidos - Third-Party Integrations - Varias ubicaciones ## Integraciones (en total: 33) - 5stelle - Abacus - Abacus POS - Apaleo - Apicbase Restaurant Management - BPL Digital - Cloudbeds - Cockpit IT Service Manager - Combo - Deliverect - Easilys - Flipdish - Fourth - Frontdesk Anywhere - Homebase … y 18 integraciones más ## Opciones de asistencia - E-mail/Help Desk - Base de conocimientos - Asistencia telefónica - Asistencia 24/7 - Chat ## Categoría - [Software para panaderías y pastelerías](https://www.capterra.es/directory/30529/bakery/software) ## Categorías relacionadas - [Software para panaderías y pastelerías](https://www.capterra.es/directory/30529/bakery/software) - [Sistemas de punto de venta para restaurante](https://www.capterra.es/directory/30603/restaurant-pos/software) - [Software de punto de venta para bares](https://www.capterra.es/directory/30897/bar-pos/software) - [Software de puntos de venta](https://www.capterra.es/directory/20052/point-of-sale/software) - [Software para restaurantes](https://www.capterra.es/directory/20026/restaurant-management/software) ## Alternativas 1. [Restroworks](https://www.capterra.es/software/142877/restroworks) — 4.9/5 (568 reviews) 2. [Toast POS](https://www.capterra.es/software/136301/toast-pos) — 4.2/5 (549 reviews) 3. [Lavu](https://www.capterra.es/software/118828/lavu) — 4.2/5 (257 reviews) 4. [CAKE POS](https://www.capterra.es/software/143463/cake-pos) — 4.6/5 (522 reviews) 5. [TouchBistro](https://www.capterra.es/software/140677/touchbistro) — 3.8/5 (412 reviews) ## Opiniones ### "Best POS I've used" — 5.0/5 > **Ondrej** | *14 de abril de 2022* | Deportes | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: The ux is absolutely straightforward and intuitive, you hardly even need the manual from set up to production > > **Desventajas**: API behind a pay wall. As a software developer who casually wrenches and has set up lightspeed in multiple businesses, I'd have liked to get in deeper on the nerdy side. From a regular user perspective that's not an issue though. > > We wanted a simple to use, reliable and feature rich application and Lightspeed delivered, only wish we could write our own extensions a little easier. ----- ### "LIGHTSPEED" — 4.0/5 > **ELIZABETH** | *8 de julio de 2025* | Restaurantes | Valoración de la recomendación: 8.0/10 > > **Puntos a favor**: IT IS COMPATIBLE WITH OTHER SOFTWARE. IT HAS A NICE "TAB FORM" EASY TO MAKE CHANGES AND UPDATES. SIMPLE STRUCTURE > > **Desventajas**: LAG TIMES AND CRASHES. BUT THE ON LINE HELP WAS ALWAYS GREAT CUSTOMER SERVICE AND GUIDED US IN THE RIGHT DIRECTION FOR "REPAIRS" AND UPDATES. > > OVERALL VERY GOOD. EASY TO WORK WITH, GREAT CUSTOMER SUPORT AND UPDATES. CHAT WAS TO THE POINT AND CLEAR FOR ANY QUESTIONS AND ACURATE WAIT TIMES. ----- ### "OK but generally disappointed." — 3.0/5 > **John** | *22 de abril de 2025* | Alimentación y bebidas | Valoración de la recomendación: 3.0/10 > > **Puntos a favor**: Speed. The POS system and printers seem much faster than our previous system. The process of building menu's from individual items once you get used to it is much better than our previous system. > > **Desventajas**: Several disappointing items. The set up process was slow and tedious. Response times from the set up specialist and sales person were slow. Usually one to two days by email. Never phone calls except for one onboarding phone call. This made the learning curve difficult. Printing: The system uses a LOT of paper. There does not seem to be many options for controlling how things print. The kitchen tickets have few configuration options which can make them difficult to read. Voided tickets are extremely lengthy. Receipts from credit card transactions have a lot of unnecessary information which leave them confusing to the customer. The system automatically prints new receipts every time a tip is entered even at the end of the night. Wastes lots of paper. Generating a "take out" order is tedious. You either have to add a customer profile which is a lot of steps or you can add simple name but doing that changes the order to a dine-in order which then requires more steps to set it back to a take out order. Menu's: very limited options in laying out menu's. You can re-order menu items but not actually place them on the menu. In our previous system we could put similar sandwiches for example in a column on the screen making it more intuitive. Credit card transactions: This works well but requires multiple steps to get through the transaction. There seems to be no way to streamline this. Part of our business is a lot of simple walk up - take away orders. These extra steps slow down our lines. Customer self pay at the table: something we hoped to use but their version leaves too much room for errors so we won't use it. Most other systems we looked at put a QR code on the receipt for the specific receipt. This system uses QR codes for a table. It leaves too many possibilities for errors if a customer changes tables. It really should be specific to a ticket/order. 3rd party delivery integration: Integrating with delivery platforms like uber, doordash, grubhub and others has remained very difficult. The integrators they work with have been poor or non-responsive. Lightspeed has provided no help in getting a good integration to work. Order Notes and Item Notes: Their system is very clumsy and difficult for the kitchen and front of the house staff. Instead of allowing actual notes on items or for the order itself they make this work by using additional items which can have the names changed. It works but is just not simple. End of the day Cash reports are extremely confusing and don't really seem to make sense. I'm still now after a month of using them trying to figure out how to accurately match the cash in the drawer with the report. Refunding a credit card: Except for same day transactions there is no way to refund a credit card on the POS. The only option is through the back office website which requires a separate computer and separate access. So for example if a customer comes back the next day and indicates an error on a receipt, someone in the restaurant can't easily do it without going to the back of the house with a computer screen. > > Not the worst but certainly not a great experience so far. I'm being hopeful they will correct some of the issues or shortfalls. The implementation process has been very much on their terms. They have been very nice but the process has been slow and difficult and has put a lot of responsibility on me and my staff to learn how to configure and use the software on our own. Training videos are OK but only touch the surface. Getting answers to specific issues or ways to accomplish things is very slow. Honestly if I was starting over I probably would pick a different system but I'm this far along so I'm hoping they will make improvements moving forward. ----- ### "Simple POS not very powerful" — 3.0/5 > **Giovanni** | *5 de enero de 2026* | Hostelería | Valoración de la recomendación: 4.0/10 > > **Puntos a favor**: It is simple to use, team members can get used to it quickly, it covers the basics for a POS. The Lightspeed Payments are good, with nice rates > > **Desventajas**: It is not personalizable; if it doesn't include functions that you need, it is VERY hard to have them implemented. They also add and remove functions without communicating it. > > The user side for POS is fine, but the back office and management is not great; it is difficult and without room to customize it. ----- ### "Happy with lightspoed" — 5.0/5 > **Jaxy** | *10 de mayo de 2025* | Hostelería | Valoración de la recomendación: 10.0/10 > > **Puntos a favor**: Training was efficient and professional, Representatives were great to work with . Has functions that will help us grow and not move to another pod. > > **Desventajas**: So far no complaints. Everything seems to work great for us. This system will help us grow our business > > Great so far\! Professional staff, great training, has been very accommodating. \[sensitive content hidden\] was our representative great to work with, Alan our account rep was super helpful and very patient\! ----- Página: 1 de 10\ Siguiente: [Página siguiente](https://www.capterra.es/software/211849/lightspeed-resturant?page=2) ## Enlaces - [Ver en Capterra](https://www.capterra.es/software/211849/lightspeed-resturant) ## Esta página se encuentra disponible en los siguientes idiomas | Local | URL | | de | | | de-AT | | | de-CH | | | en | | | en-AE | | | en-AU | | | en-CA | | | en-GB | | | en-IE | | | en-IL | | | en-IN | | | en-NZ | | | en-SG | | | en-ZA | | | es | | | es-AR | | | es-CL | | | es-CO | | | es-CR | | | es-DO | | | es-EC | | | es-MX | | | es-PA | | | es-PE | | | fr | | | fr-BE | | | fr-CA | | | fr-LU | | | it | | | nl | | | nl-BE | | ----- ## Datos estructurados