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Sobre PRTG

500 000 razones para probar Paessler PRTG: esa es la cantidad de usuarios que confían en este software a diario. ¿Por qué no comenzar con una prueba gratis de 30 días?

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Puntos a favor:

Overall good product and gives needed visibility.

Puntos en contra:

The interface was a little weird to understand at first. However, I had to find how to add users and groups for alerts.

Valoraciones de PRTG

Evaluación media

Facilidad de uso
4,4
Atención al cliente
4,2
Funcionalidades
4,5
Relación calidad-precio
4,4

Probabilidad de recomendación

8,8/10

PRTG tiene una valoración global de 4,6 estrellas sobre 5 según las 245 opiniones de usuarios de Capterra.

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Filtrar opiniones (245)

Alvaro
Technical Engineer en Paraguay
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Control y visibilidad completo de los componentes de red y servidores.

5,0 hace 10 meses

Comentarios: 2 años implementando y mejorando PRTG me han demostrado que es una buena solucion facil de usar, y versatil.

Puntos a favor:

Su facilidad de implementacion, y los dashboard personalizables que se pueden armar para presentarlos de cara al cliente.

Puntos en contra:

Su servicio de soporte, si bien es de facil implementacion y mantenimiento, y extramandamente intuitivo, el servicio de soporte a veces tarda en responder.

Respuesta de Paessler GmbH

hace 6 meses

Dear Alvaro, Thank you for your feedback, highlighting the ease of implementation and customizable dashboards. We appreciate your comment regarding support response times and are actively working to improve this aspect. Your Paessler Team

Victor
Administrador de Infraestructura en Ecuador
Bienes de consumo, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Centralizar el estado de tu infraestructura y servicios

5,0 hace 12 meses

Comentarios: Muy buena para liberarse de trabajo manual y detectar a tiempo anomalias

Puntos a favor:

Con PRTG se logro la centralización del monitoreo de la infraestructura y servicios de TI.

Puntos en contra:

En los mapas no se pueden agrupar en un solo diagrama el uso de CPU, Memoria y otros de %

Respuesta de Paessler GmbH

hace 9 meses

Dear Victor, Thank you for your feedback! We're glad to hear that PRTG has effectively centralized your IT monitoring. We appreciate your suggestion regarding the grouping of CPU, Memory, and other usage percentages and will take it into consideration for future updates. Likewise, we're committed to continually improving our platform to better meet your needs. Your Paessler Team

Felix
Felix
Help Desk & Network Support en España
Usuario de Linkedin verificado
Tecnología y servicios de la información, 501-1.000 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

Herramienta imprescindible en IT

5,0 hace 2 años

Comentarios: Utilizamos PRTG día a día para la monitorización de nuestros equipos y para poder anticiparnos a posibles incidencias mayores que ocasionen a su vez fuertes pausas en otros departamentos de la empresa.

Puntos a favor:

Lo que mas me ha gustado de este software es el sistema de alertas y la funcionalidad de los sensores que distribuidos en la red pueden aportar información mediante la cual se pueden tomar acciones preventivas o correctivas en cualquiera de los dispositivos involucrados.

Puntos en contra:

Lo que menos me ha gustado es la interfaz de la versión para móvil, sin embargo, sirve y cumple su función tal y como lo puede hacer en un ordenador de mesa o portátil.

Respuesta de Paessler GmbH

hace 2 años

Dear Felix, Thanks for sharing your review with us and the community! Would you like to give us further feedback or do you have any improvement requests? Become a PRTG Feedback Insider! You can find all information here: https://go.paessler.com/prtg-feedback-insiders Your Paessler Team

Carlos
INGENIERO SISTEMAS en Costa Rica
Administración gubernamental, 201-500 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Uno de los mejores programas de monitoreo

5,0 hace 3 años

Puntos a favor:

Es muy fácil de usar, fácil de configurar e intuitivo.

Puntos en contra:

En relación con otros programas, es muy caro y sólo corre en windows.

Respuesta de Paessler GmbH

hace 3 años

Dear Carlos, Thank you for leaving us a review! Cheers, Paessler AG

Adam
Adam
Service Desk Manager en EE. UU.
Usuario de Linkedin verificado
Hospital y atención sanitaria, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

PRTG Is a Great Tool for many Organizations

4,0 hace 8 meses

Comentarios: PRTG brings a lot of value to our organization and it works well to notify our Department immediately when something is down. We have a critical need for this. Some of the user interface and customization for alerts could be better though.

Puntos a favor:

PRTG works on Mac or PC! I can set it up to alert me only on certain items in my org tree by priority, and it works 100% and I don't ever miss notifications.

Puntos en contra:

Some alert settings could be more customizable or paused for a certain time period easier. The user interface could be setup a little cleaner and up to date.

Respuesta de Paessler GmbH

hace 7 meses

Dear Adam, We're happy to hear that PRTG meets the critical needs of your organization by alerting you promptly on both Mac and PC. Your ability to prioritize alerts ensures that you never miss important notifications. We appreciate your feedback on UI and customization and will strive to improve these aspects for a better user experience. Your Paessler Team

Warren
Group IT Manager en Australia
Materiales de construcción, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Alternativas consideradas previamente:

Fast and easy to set up monitoring

5,0 hace 9 meses

Puntos a favor:

The initial setup of PRTG is very easy, and the 100 free sensors allows you to monitor a reasonable part of your network for free to determine that it will do the desired job - or if you only have a small network, this may be fine to monitor your entire network.

Puntos en contra:

Some advanced features like the ability to set up auto-remediation of issues would be nice, as would the ability to use PRTG behind Cloudflare.

Respuesta de Paessler GmbH

hace 8 meses

Dear Warren, Thank you for your positive feedback on PRTG's easy setup and free sensor offering. We appreciate your suggestions and we'll consider them for future updates to improve our product's capabilities. Your Paessler Team

Laura
Marketing - Designer en España
Software informático, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

PRTG makes monitoring my network a breeze, keeping me informed and able to fix issues quickly.

3,0 hace 2 meses

Puntos a favor:

The customizable dashboards and alerts make staying on top of my network's health a cinch.

Puntos en contra:

The learning curve was a bit steep at first, and I wish there were more pre-built sensor options.

Respuesta de Paessler GmbH

hace 2 meses

Dear Laura, Thank you very much for your feedback about PRTG. We're glad that you find the dashboards and alerts helpful in your daily business. We are constantly working on developing pre-built sensors. Hopefully one of the upcoming sensors will fulfill your needs. Thanks for your review. Best, Your Paessler Team

Amgad
CISO en Egipto
Tecnología y servicios de la información, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Proactive Network Management Made Easy

5,0 hace 4 meses

Comentarios: The overview that PRTG provides about network health and performance is incredibly important in detecting and resolving a possible security threat at its quickest. This proactive approach reduces our downtime a great deal and increases our overall security posture.

Puntos a favor:

PRTG really excels at providing detailed network visibility. Customizable dashboards and real-time alerting enable strong security. The way this integrates with other existing systems, with deep reporting, makes my proactive management of risk much easier.

Puntos en contra:

While PRTG is feature-rich, the initial setup may be a little time-consuming. It would be nice if there were more streamlined configuration options for quicker deployment.

Respuesta de Paessler GmbH

hace 3 meses

Dear Amgad, Thank you very much for your detailed feedback on PRTG. We're glad to hear that you find it easy to visualize your network and devices and find our reporting easy to use and highly effective. It's great to know we are making your job easier. Best, Your Paessler Team

Rene
IT System Engineer en Italia
Productos químicos, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Monitoring with some limits

4,0 hace 11 meses

Comentarios: overall we are pretty happy with this product.

Puntos a favor:

I really like the scheduled scanning with templates for specific ip ranges, so that even new servers/devices/components directly are monitored without forgetting them to add. Also the possibility to write own sensors with Powershell or other languages is very good.

Puntos en contra:

Batch management is poor in some places. if you want to manage multiple servers at once it is possible at some places but there are limitations so that some task are pretty repetative if you need to add batches, or you have to use workarounds.

Respuesta de Paessler GmbH

hace 9 meses

Dear Rene, Thank you for your detailed feedback. We're glad you find the scheduled scanning and custom sensor features valuable. We'll take your comments on batch management into consideration. We appreciate your support and are committed to improving your experience with our product. Your Paessler Team

Balayo
Balayo
CLIENT PREMISES NETWORK SUPPORT en Uganda
Usuario de Linkedin verificado
Internet, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la opinión

BEST NETWORK MONITOR

5,0 hace 9 meses

Comentarios: Very great Experince especially for Network Monitoring and Tracking of the Different Network Devices and Sensors.

Puntos a favor:

1. Easy Access and Management of a large number of Both LANs and WANs on just a single window. 2. On-premises installation for full control over the company's data, configuration & updates. 3. Free Version of the Software with most of the core network management tools with its limitation being that it offers only 10 Sensors.

Puntos en contra:

Sensor Limitations: The Free Version of the Software is limited to only 10 sensors

Respuesta de Paessler GmbH

hace 9 meses

Dear Balayo, Thank you for your positive review! We're thrilled to hear that you find our network monitor easy to use and appreciate its comprehensive features, including on-premises installation. Just a heads up, the free version actually comes with 100 sensors, not just 10. Your Paessler Team

Mohammed
Mohammed
IP manager en Irak
Usuario de Linkedin verificado
Internet, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

PRTG review

5,0 hace 8 meses

Comentarios: we use PRTG on daily bases , check our product usage , product status (online/offline)
provide our customers with read only account helps both sides to monitor their services.

Puntos a favor:

reality and stability and rich functions that it does support.

Puntos en contra:

PRTG care , support bt email or support by phone , both are weak

Respuesta de Paessler GmbH

hace 7 meses

Dear Mohammed, Thank you for highlighting the pros of PRTG. We're glad to hear that you find it useful for daily monitoring, as well as providing customers with read-only accounts for service monitoring. Your Paessler Team

Markus
Development lead en Alemania
Ingeniería civil, 2-10 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Reliable partner for IT Monitoring

4,0 hace 2 meses

Comentarios: Good reliable and stable partner for IT monitoring. We have been using it for years now.

Puntos a favor:

Wide range of available sensors. Easy setup.

Puntos en contra:

No probes for linux systems - although it is still possible to monitor linux devices.

Respuesta de Paessler GmbH

hace 2 meses

Dear Benedict, Thank you very much for your review of PRTG. We're thrilled that you find PRTG easy to use and that it effectively monitors your network. We are happy we made your job easier. Best, Your Paessler Team

Krunal
Cybersecurity Analyst en EE. UU.
Tecnología y servicios de la información, 10.000+ empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

PRTG Performance Review

4,0 hace 3 meses

Puntos a favor:

PRTG captures a big picture overview of an organization's entire infrastructure, the good and the bad which creates a reliable source for users who are seeking for monitoring purposes.

Puntos en contra:

PRTG can benefit by having more alert settings in different situations or having the ability to pause on certain devices at the discretion of the user.

Respuesta de Paessler GmbH

hace 3 meses

Dear Krunal, Thank you very much for your detailed feedback on PRTG. We're glad that you find it easy to use to monitor your IT infrastructure. We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

Adrian
CTO en España
Bienes de consumo, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

PRTG keeps my network in check, no more surprises

5,0 hace 3 meses

Puntos a favor:

User-friendly interface, reliable monitoring

Puntos en contra:

Limited customization options, expensive for larger networks

Respuesta de Paessler GmbH

hace 3 meses

Dear Adrian, Thank you very much for your detailed feedback about PRTG. We're glad that you find it easy to use and results in reliable IT monitoring for you . We are happy we made your job easier and support your companys' needs. Best, Your Paessler Team

Usuario verificado
Usuario de Linkedin verificado
Seguridad informática y de redes, Trabajador autónomo
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Easy installation and configuration.

5,0 hace 2 años

Comentarios: A very easy and intuitive tool with a lot of material available for consultation without the need to program in code

Puntos a favor:

Native sensors and easy customization of dashboards

Puntos en contra:

Some sensors still need to be configured via script or OID

Respuesta de Paessler GmbH

hace 2 años

Thank you so much for taking the time to leave us this review! Your Paessler Team

Julian
Directeur adjoint - DRI en Canadá
Administración educativa, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

I like PRTG, always is working

4,0 hace 9 meses

Puntos a favor:

I used PRTG in several environnements accros my work, and every time the setup was faster. I used at home too, there is free licence that you can use.

Puntos en contra:

When you use some sensors using a specifically SNMP string and a update arrive, your sensor can be down and you need to rebuild all the sensor again to make it work.

Respuesta de Paessler GmbH

hace 5 meses

Dear Julian, Thank you very much for your positive feedback! We're glad to hear that PRTG has consistently met your expectations in different environments, including at home, where you can use the free license. Your Paessler Team

Adam
IT Administrator en Canadá
Ingeniería industrial o mecánica, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

Highly Customizable and Very Capable Systems Monitor.

5,0 el año pasado

Comentarios: Saved our bacon numerous times. Was able to monitor just about everything I could throw at it. Very satisfied with the performance and options of the product.

Puntos a favor:

The plethora of ways and systems to monitor. Built in support for Windows Active Directory, DNS, SQL Server and more. So many aspects to monitor - SSL Certificates, Running Services, individual SQL tables.With SNMP, you can add anything that supports that protocol. I Added Printer toner levels.Integrates out of the box with Active Directory, for single sign on purposes. Fine grained security options. An API to easily add new systems.The free version is full featured, limiting only the amount of sensors (100) you can run.Built in Integration with other well known systems like Meraki, and Sophos.

Puntos en contra:

It's a great product that does what it does every well. Nothing really comes to mind. Perhaps too much customization.

Respuesta de Paessler GmbH

el año pasado

Dear Adam, Thank you for your positive review! We're glad to hear that PRTG is a valuable tool for you, offering a wide range of monitoring capabilities and seamless integration with various systems. We appreciate your feedback and are glad to hear that PRTG is helping you save the day. If you ever have any suggestions or need further assistance, please don't hesitate to contact us. Your Paessler Team

Isaac
Systems Administrator en EE. UU.
Logística y cadena de suministro, 201-500 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

A great product if you just need a simple and free monitor or Enteprise Leve one

5,0 hace 12 meses

Comentarios: I currently use the free product where I work now, but in the past have used the enterprise product for a larger oragnization.

Puntos a favor:

There are a lot of different things you can monitor, prebuilt templates and even custom things that you can build. Having a free product helps a lot to see if it's what you need in your environment.

Puntos en contra:

I wish AD logon integration was included in the free version instead of 1 shared account.

Respuesta de Paessler GmbH

hace 9 meses

Dear Isaac, Thank you for your feedback! We're thrilled to hear that you found our product versatile with its range of monitoring options and customizable features. We're committed to providing valuable tools for both individual and enterprise-level needs. Your Paessler Team

Patrick
System Administration en EE. UU.
Automoción, 51-200 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Great software for the price.

5,0 hace 8 meses

Puntos a favor:

I like that it is great for smaller environments that don't have the necessity for bigger competitors - the GUI is good as well

Puntos en contra:

It is lacking in customizable alerts that fit our particular needs but it suffices.

Respuesta de Paessler GmbH

hace 6 meses

Dear Patrick, Thanks for your positive feedback! We're glad to hear that you find our software well suited for smaller environments and appreciate the user-friendly interface. Your Paessler Team

Alpesh
IT Director en RU
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Monitoring

5,0 hace 8 meses

Puntos a favor:

Great monitoring functionality. Lots of options to monitor pretty much everything.

Puntos en contra:

Lack of mfa for builtin accounts. Need to use 3rd party tools to use mfa.

Respuesta de Paessler GmbH

hace 7 meses

Dear Alpesh, Thank you for your feedback! We're glad you like our monitoring features, which offer a wide range of options to meet your needs. We'll continue to enhance our features to provide you with great monitoring for all aspects of your system. Your Paessler Team

Mohd Yusri
Core Network Performance en Malasia
Telecomunicaciones, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

What i like most about Prtg

5,0 hace 9 meses

Comentarios: The best real time monitoring to monitor network health.

Puntos a favor:

-Realtime monitoring -Real alert notification via email & SMS

Puntos en contra:

-Cant compare day by day stat -Cant compare week by week

Respuesta de Paessler GmbH

hace 9 meses

Dear Mohd Yusri, Thank you for highlighting what you value most about PRTG! We're happy to hear that our real-time monitoring and alerting system has been a valuable asset in maintaining the health and reliability of your network. Your Paessler Team

Alejandro
IT Support Engineer en Colombia
Telecomunicaciones, 501-1.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

Thanks to PRTG, we have control over our IT resources.

4,0 el año pasado

Comentarios: PRTG is a powerful tool that greatly helps any IT team, by relying on protocols such as snmp and netflow among others, it allows to acquire very accurate traffic information in the different equipment with which it communicates, this gives an image of the current status of the equipment or service analyzed, thus ensuring immediate response to any eventuality occurred which sometimes represents losses of money for the organization.

Puntos a favor:

The tool provides us with certain functionalities adaptable to our network topology in order to have 24/7 monitoring of each of the elements involved; being based on sensors we can configure the thresholds according to our metrics to detect alterations in these and once presented an abnormal event the tool with its great capacity of notifications allows the IT team to locate the root of the failure and make corrections in a timely manner, with this we have mitigated the impact on the SLA.

Puntos en contra:

As a recommendation should be sized very well the amount of elements to monitor in order to make use of the appropriate license, once you have the corresponding sensors should be strategically located in the different nodes, servers or cloud services to have the measurements that your team requires, otherwise the tool is very customizable and adaptable to every need.

Respuesta de Paessler GmbH

el año pasado

Dear Alejandro, We're pleased that PRTG has given you control over your IT resources. It's great to hear how PRTG's customizable features, have helped your team ensure 24/7 monitoring and prompt problem resolution. Your recognition of PRTG's accurate traffic insights and its role in minimizing downtime and financial losses is greatly appreciated. Thank you for sharing your positive experience with us! Your Paessler Team

Danny
IT Manager en Sudáfrica
Importación y exportación, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

PRTG review

5,0 hace 9 meses

Puntos a favor:

Mobile Application is the beast feature.

Puntos en contra:

I do not have anything that I do not like about PRTG

Respuesta de Paessler GmbH

hace 9 meses

Dear Danny, Thank you for your positive feedback! We're glad to hear that you're enjoying our mobile application. If you ever have any suggestions or feedback in the future, feel free to reach out. Your Paessler Team

Gideon
Gideon
Information Security Analyst en Ghana
Usuario de Linkedin verificado
Banca, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la opinión

PRTG Network Monitor

4,0 hace 2 años

Puntos a favor:

Comprehensive Monitoring Features: PRTG Network Monitor includes a variety of monitoring features, such as bandwidth monitoring, device health monitoring, server monitoring, application monitoring, and more. It supports a number of protocols and technologies, enabling businesses to keep an eye on many facets of their network infrastructure and gain visibility into its performance, availability, and resource usage.Alerting and Notifications: PRTG Network Monitor offers customizable alerting and notification features to promptly inform IT teams about critical network events or performance issues. It supports various alerting methods such as email notifications, SMS, push notifications, and more. Users can define thresholds and conditions to trigger alerts and ensure timely response to network incidents.

Puntos en contra:

Interface Customization Limitations: While PRTG Network Monitor provides customizable dashboards and reports, some users may find limitations in terms of design flexibility and customization options. Users with specific visual preferences or those requiring highly tailored reports may find the available customization options somewhat limited.

Respuesta de Paessler GmbH

el año pasado

Dear Gideon, Thank you for highlighting the comprehensive monitoring features and customizable alerting capabilities of PRTG. We designed our system to provide businesses with extensive visibility into their network infrastructure and enable timely responses to critical network events. We appreciate your feedback! Your Paessler Team

Syed
Consultant en Arabia Saudí
Administración educativa, 1.001-5.000 empleados
Ha utilizado el software durante: Más de un año
Fuente de la opinión

PRTG - An effective Network monitoring tool

5,0 hace 12 meses

Puntos a favor:

Very easy to use and gives accurate alerts..

Puntos en contra:

Documentation can be improved and made to the point.

Respuesta de Paessler GmbH

hace 9 meses

Dear Syed, Thank you for your feedback! We're glad to hear that you find PRTG effective and user-friendly. We'll definitely take your suggestion into consideration and work on improving our documentation for a better user experience. Your Paessler Team