Sobre Userflow

Una manera rápida de agilizar la incorporación de usuarios. Convierte más clientes y aumenta la retención.

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Puntos a favor:

No disponible

Puntos en contra:

No disponible

Valoraciones de Userflow

Evaluación media

Facilidad de uso
4,9
Atención al cliente
4,8
Funciones
4,8
Relación calidad-precio
5,0

Probabilidad de recomendación

9,6/10

Userflow tiene una valoración global de 4,9 estrellas sobre 5 según las 9 opiniones de usuarios de Capterra.

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Filtrar opiniones (9)

Matthew
Matthew
Head of Product en Tailandia
Usuario de Linkedin verificado
Tecnología y servicios de la información, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Feature-rich and easy to launch

5,0 el año pasado

Puntos a favor:

The flow builder works great and there are just a huge number of ways to build logic into the flows. We have a complex UI, and so it is great to have several methods of building logic to fall back on. Making and deploying the flows was fun - it's like playing a game. Implementation was effortless for our developers. The no-code updates work as promised. We did not need support much at all during implementation, but when we did, answers were given fast and they came from knowledgeable specialists who understood the subject matter.

Puntos en contra:

Nothing really that we have run into yet. It has completely met our needs. I would love some more customization options in terms of the appearance of some of the widgets (especially the cheklist).

Alternativas consideradas: Intercom

David
CEO en Australia
Tecnología y servicios de la información, 2-10 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to use but powerful onboarding software

5,0 el año pasado

Comentarios: Very happy customer, will continue to use the product as we grow and would definitely recommend it to others.

Puntos a favor:

The software is FAR more advance than anything else I have tried. The best part is, it's very user friendly to setup complex user flows. If you need help, the customer support is also fantastic. Compared to Intercom's product tour feature, this absolutely blows it away.

Puntos en contra:

The software I would not say is cheap, especially for a bootstrapped company - but there is nothing out there that is cheaper. However, user onboarding is absolutely vital to any software company and there is nothing that is more powerful or as cheap as Userflow.

Alternativas consideradas: Appcues y Intercom

Razones para elegir Userflow: Intercom is expensive and the Product Tour product is terrible and lacking many features, especially when compared to Userflow!

Software anterior: Intercom

Razones para cambiar a Userflow: Best features, best price.

Eva
Customer Experience Executive en Kenia
Telecomunicaciones, 51-200 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Userflow- Great Customer Onboarding Tool

5,0 el año pasado

Comentarios: Likely to recommend for use, as its quite simple to learn and easy to track tasks,

Puntos a favor:

it's easy to use and well organized, as it has transparency for other team members for tracking issues.

Puntos en contra:

Limited on what I can access from my mobile phone on Userflow platform. Takes a long time to load and occasionally failing completely to be accessible on my Android OS device

Daniel
Co-founder en Canadá
Software informático, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Saved me tons of development cost

5,0 hace 2 meses

Puntos a favor:

Userflow is intuitive while still having the flexibility to do some pretty complex stuff. We saved a bunch of development cost by using this tool rather than making on onboarding tool in house.

Puntos en contra:

So far I'm quite content and have no cons to mention.

Quentin
Quentin
Head of Growth en Francia
Usuario de Linkedin verificado
Internet, 2-10 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Finally, a user onboarding SaaS that don't suck

5,0 el año pasado

Comentarios: We completely revamped our user onboarding with Userflow, treating as if it was part of our product by even merging it with some buttons/links in our app. We'll also definitely use it for NPS surveys. Highly recommend this tool.

Puntos a favor:

The product is extremely powerful. It's the only one I've found that can handle complex UIs so smoothly. Their in-house CSS selectors technology is exactly what you need to not push IDs everywhere in your app.

Puntos en contra:

The Segment integration is not native. Except that, it's perfect.

Alternativas consideradas: UserGuiding y Intercom

Razones para elegir Userflow: Appcues was bugged, slow, pricey and awful on complex UIs.

Software anterior: Appcues

Razones para cambiar a Userflow: None of them were really powerful for complex UIs. And Intercom was so expensive for really low sets of features.

Halimatun
Halimatun
IT Manager en Malasia
Usuario de Linkedin verificado
Contabilidad, 1.001-5.000 empleados
Ha utilizado el software durante: Más de dos años
Fuente de la reseña

Better than some of more popular brand

4,0 hace 11 meses

Puntos a favor:

I have tried multiple survey form builder that can create a survey form easily and has many way to distribute the survey easily, and this software is on top for all my requirement.

Puntos en contra:

The free or trial version lacks of the feature that are offered in the premium version. There is no way for new user to test the full version of the software before subscribing to the premium version. This is wrong and they should fix it.

Alvaro
Alvaro
Business Development en Finlandia
Usuario de Linkedin verificado
Hostelería, 11-50 empleados
Ha utilizado el software durante: 6-12 meses
Fuente de la reseña

Easy to set up, Useful, Great Functionality

5,0 el año pasado

Puntos a favor:

The set-up is easy and does things that other onboarding tools do not do. In our case the main issue that it solved is how to deal with guides on dynamic URL

Puntos en contra:

Not really miss anything, but maybe integration with CRM software would be a useful thing

Mike
CEO en EE. UU.
Software informático, 11-50 empleados
Ha utilizado el software durante: Más de un año
Fuente de la reseña

Userflow made onboarding very easy.

5,0 hace 2 años

Comentarios: It is a great tool at a great price. The customer service is great.

Puntos a favor:

The software is straightforward to use and very flexible.

Puntos en contra:

I haven't encountered any problems with it.

Nick
CEO en Países Bajos
Internet, 11-50 empleados
Ha utilizado el software durante: 1-5 meses
Fuente de la reseña

Very pleasant tool

5,0 hace 2 años

Puntos a favor:

Perfect and fast support and really intuitive interface.

Puntos en contra:

It can be a lot of money for starting companies, but it's worth the money if you see what it brings your clients!