Opiniones de iContact

Reseña iContact

Puntos a favor:

La facilidad de uso y para realizar marketing

Puntos en contra:

Hasta el momento no encuentro contras para el uso que le he dado

iContact helps me be successful at my job

Puntos a favor:

iContact is a very user friendly product for anyone. My company sends thousands of emails a week and we are always very pleased with how easy it is to create an email and send it immediately. I also really enjoy the dashboard, it helps me keep track knowing what emails have been sent and what emails I have yet to send. i also appreciate that iContact technology can delete any duplicate people in a contact list. That saves me time from having to go through thousands of people making sure I don't have any duplicates. My customer support is also amazing. My iContact rep. is always so good about getting back to me when I have questions or concerns.

Puntos en contra:

Sometimes when I am creating a contact list in iContact, I have several excel sheets I need to upload to that one contact list...iContact doesn't let me select multiple excel sheets to upload at once, I have to do one at a time which takes a lot of extra time for me to do. I also wish I could delete more than one contact list at once. On the "upload contact" box, I want to be able to see the whole title of my contact list. Sometimes iContact cuts off my list title if it's too long, I would like to see the whole title...

Works great for us

Comentarios: We've had to contact support a couple of times and they have been helpful. The level we purchased isn't a comprehensive marketing solution. But we came back to it after having trouble with ClickDimensions, it actually works better.

Puntos a favor:

When I want to send out an email, I go into my list of prior emails, make changes, and send. It's very easy. It has all of the functionality we need for sending out bulk emails.

Puntos en contra:

The editor is a bit clunky. It does take a bit of time to create a new email format. Sometimes it doesn't behave like it is supposed to. But once you save that new format you can use it over and over.

iContact for Email Marketing Optimization

Comentarios: iContact enables me to save time by creating marketing emails via drag and drop functionality.

Puntos a favor:

Through iContact, I am able to automatically create, personalize and send high volume outbound marketing emails.Managing email deliverability is another great thing that I like about iContact.

Puntos en contra:

It’s been years with iContact and I face zero errors when using it.

I've used iContact for the last five years.

Puntos a favor:

iContact is a low cost solution for basic email marketing. You have access to a strategic advisor. My strategic advisor always provides thorough answers and/or solutions when requested. iContact offers automation with workflows that are easy and quick to build. The user interface is easy to understand.

Puntos en contra:

The response time to fix API issues can be slow. iContact does not offer a post unsubscribe survey. I'm not able to download user profile information when exporting email send statistics - this is important for me when I want to do a quick analysis on my data.

Email Marketing Optimization Program

Comentarios: iContact allows me to save time by creating personalized emails for marketing via drag and drop.

Puntos a favor:

iContact streamlines the entire process of email marketing by allowing me to create and send high volume personalized marketing emails.

Puntos en contra:

iContact mobile application has deficiencies in features compared to it’s cloud based solution for mobile and PC.

iContact Review

Comentarios: Overall, my experience with iContact was highly satisfactory. The robust email marketing features and automation capabilities made it a powerful tool for executing effective email campaigns. The intuitive interface and user-friendly design made it easy to navigate and utilize the platform's functionalities. The analytics and reporting features provided valuable insights that helped me optimize my email marketing strategies. While there were some limitations in terms of integration options, it did not significantly impact the overall experience. I found iContact to be a reliable and efficient solution for my email marketing needs, and I would recommend it to others seeking a comprehensive email marketing platform.

Puntos a favor:

One of the things I liked most about iContact was its robust email marketing features. The platform offered a wide range of tools for designing, creating, and managing email campaigns. I particularly enjoyed the drag-and-drop editor, which made it easy to customize and personalize email templates. The automation capabilities were also impressive, allowing me to set up automated workflows and targeted campaigns based on user behavior. Additionally, the analytics and reporting features provided valuable insights into campaign performance and audience engagement.

Puntos en contra:

While iContact had many positive aspects, one thing I liked least was the limited integration options with third-party platforms. Although it had some popular integrations available, there were certain specific applications or systems that I wished I could seamlessly connect with iContact. Having more integration options would have made it easier to synchronize data and streamline processes across different platforms.

iContact is the recommended email marketing tool for any company just starting out online.

Puntos a favor:

iContact lets you create, send and track messages with ease and efficiency. It's inexpensive and has a free version for beginners.

Puntos en contra:

Since I started using it, this tool has met all my needs.

Why I Contact Prospective and Existing Customers with iContact

Comentarios: It automate email marketing by sending high volume outbound marketing emails.

Puntos a favor:

I like how iContact eradicated traditional marketing strategies such as billboards, which were tedious and time consuming.

Puntos en contra:

Unfortunately, iContact doesn’t have freemium version.

The perfect solution to boost my business.

Comentarios: I have seen a noticeable increase in the effectiveness of my campaigns and in the interaction with my audience that is great.

Puntos a favor:

I really like its ease of use and the amount of features it offers me to maximize my email marketing efforts.

Puntos en contra:

The platform sometimes becomes a bit slow when loading certain functionalities and workspaces but it doesn't happen often.

iContact Review

Comentarios: Overall it was positive

Puntos a favor:

For the most part it was relatively easy to use and manage

Puntos en contra:

Competitors are more widely used and seamlessly integrate with other services

We find iContact always exceeds our expectations, really! Friendly folks, easy to use, inexpensive.

Comentarios: It makes my life loads easier. I can use my graphic design abilities to make eye catching emails and that intrigues people which leads them to want more information about our church. I can whip up an email in less than half the time it took prior to contracting with iContact. Also, being able to call customer support and rarely have to be on hold is a benefit along with the support coming from people who are easy to talk to, who converse as real people rather sounding mawkish.

Puntos a favor:

The flexibility and ease involved to create stunning emails - in our case, weekly church eNews; monthly newsletter and special announcements. The new web site was a major thrust forward in our ability to look loads more professional and that draws visitors to our doors. The customer support team are friendly, down-to-earth and never sound like they are reading from a script. They listen well, explain what the problem may be, find solutions and even work-arounds to achieve what we want to produce. They welcome suggestions to improve the site. As with any shift in process, it took a bit to grasp the new site, but it was well worth it, especially that we knew we could reach out for support where truly no question was too dumb. The features are easy to manipulate, and the ease to populate our emails on social media was a real benefit for us. Congregations, by definition, need to be thrifty with funds and iContact still remains our best value for what we get, and we do comparison pricing on an annual basis. Result? We've been with iContact for 8 years and they still are our choice.

Puntos en contra:

We would welcome and make use of a larger variety of templates if they were available. Currently templates favor clients who are in the sales market. This challenges us to be creative in modifying a beautiful template from sales to event promotion. More templates for the non-profit and religious clients would, frankly, be a blessing.

User friendly, Customer service very helpful

Comentarios: I can set up emails to go out before I go on vacation or take a day off and set up the time for them to go out. Linking our website, blog, emails to the email blast

Puntos a favor:

Images easy to upload, change colors of them. Link to social media accounts. I copy and past from word and it uploads easy. Contacts- i like having different lists so I can email just that list/group

Puntos en contra:

I would like to Link multiple social media accounts. Facebook linked in twitter. i would also like Pinterest and Instagram on the social sites. Maybe i can do this but i just thought of can I do a timed post to just social media? Also tagging others on social media before I send out the email. Just thoughts. other service could be sales leads

iContact Helped Improve Deliverability of our Emails

Puntos a favor:

I have been working with the iContact Premier Services team to build a suppression list and implement a reengagement campaign. This is helping our emails reach the inboxes of customers and prospects that had stopped receiving our emails. The Premier Services team has been great to work with and have been so helpful with building and executing strategy.

Puntos en contra:

The new email editor is a big improvement but still feels a bit clunky. I also wish there was an easier way to manage bounces - figure out why contacts are bouncing and resolve the problem.

iContact allows me to engage members and others to get information out fast!

Comentarios: Lots of functionality in communicating with our member base as well as our broader base of contacts. Keeps us in front of those we are targeting with our information.

Puntos a favor:

I like the ease of selecting all or just some contact lists for individualized messages. Formatting is easy, and you can switch seamlessly between HTML and Design mode while working on your message. Customer service has always been very responsive anytime I have had a problem or question.

Puntos en contra:

The one thing I wish I could do is edit images within the document if the sizing is not quite right. If they can ever get this functionality going, it will be perfect!

A great platform to engage with customers and plays a key role in any marketing strategy

Puntos a favor:

The software has come a long way from its earlier stages. The editor is VERY user friendly, but of course has its quirks just like any email software. iContact has worked the best for us, and given us the ability to create an email marketing strategy that is fine tuned to our audience and what they respond to. There is a lot of flexibility and functions that make this product easily tailored to your specific needs as a brand or business. One of our favorite things though, is the support team and specifically our own specialist that has an answer for every problem. He has gone above and beyond to make our experience as smooth and effective as possible.

Puntos en contra:

As we mentioned, there are quirks with any email software. In particular there are some design/layout functionalities in the new editor that sometimes don't line up just right - or at least don't give us the full access to configure the email certain ways. But we always find an alternative way to make it work.

As Easy as using a DND Website Builder

Comentarios: iContact wasn't the best email campaign manager when I fist started using it several years ago, but it has since developed into a great program that is equal to its competitors in every feature that I utilize.

Puntos a favor:

The new templates are super easy to use and make for very easy team collaboration, even when members of a team are very inexperienced with iContact.

Puntos en contra:

iContact doesn't have the name recognition that Constant Contact has or even Wordpress to some extent. Thus, I do run into problems trying to convince others that iContact works just as well (and in some cases, better) than those others.

Ease of use. Some flexibility loss with change of software.

Puntos a favor:

Rapid distribution is helpful, particularly when time is of the essence- as in an announcement that is time sensitive.

Puntos en contra:

Limited framework of colors, boxes, etc. The former software had more flexibility in layout. When the changeover was made, the help desk was booked a week out.

Amazing and feature-rich

Comentarios: iContact is great in terms of features, customer support, and ease of use. If you can afford it, go for it. It will eventually pay off.

Puntos a favor:

I have been using iContact for over 3 years now and never had any major issues with them. Email marketing gets a whole lot easier with iContact's features and amazing tools. The best thing about iContact is the ease of use. You can get started without any training. They have kept things simple, user-friendly, and their interface is top-notch. Drag-and-drop builder is another reason why its hard to switch to other email marketing services. I have tried drag-and-drop email builders of other email marketing services as well (GetResponse, MailChimpl, Mailerlite, etc.) but I personally find iContact the best in the game. Subscriber management and ability to segment subscribers based on multiple variables is another advantage that has always helped me in understanding my subscribers and sending them relevant emails.

Puntos en contra:

My only concern is price. It is expensive as compared to other email marketing services. Additionally, they don't have any free plan. Most of their competitors have like MailChimp and mailerlite.

great tool for business marketing

Puntos a favor:

easy to use, keeping changes without saving

Puntos en contra:

not enough options (template),not available report of users who opened or not . It would be helpful to have option of 6 month inactivity to easy remove inactive accounts. Also you count one person as 2 or 3 if i put it to different lists. It's the same email and should be counted as 1.

Great tool!

Puntos a favor:

I love the flexibility this software offers. The drag-and-drop capability makes it possible to create any look you want, and the ability to reuse content from previous sends has made my life easy. We can also manage any number of separate client folders for sends on their behalf. The support team is great and our strategic account manager has been a fantastic resource for understanding the analytics and recommending ways to improve our stats.

Puntos en contra:

Some of the capability can be tricky as a new user, so that makes it difficult to have others step in and be able to quickly create messages. Training is key. I also wish there was a better way to connect our internal contacts database with the iContact database, right now I have to manually upload contact lists regularly.

I've used iContact for years. It's the best value for the money & the customer service is fantastic.

Comentarios: It keeps us in touch with our clients with ease and for a good price.

Puntos a favor:

The customer service. It is always excellent and they go above and beyond to help. Day/Evening whatever, I've gotten great service. I use them for my employer for over 5 years, but I was also volunteering for a small non-profit group that had a tiny budget. Their salesperson was fantastic setting us up with what we needed for little money, and thinking about what we might need for the future. I was really impressed. When I have had questions or the rare problem they helped right away, either on chat or the phone.

Puntos en contra:

Perhaps they might not be as fancy as other companies, but redesigning our newsletters isn't something we do often, so we might not be taking advantage of all the new stuff they have put in place.

Easy and fast way to get timely emails delivered to our contacts.

Comentarios: Great deliverability to inboxes and easy set up and import of contacts! I don't have to worry about going to people's spam or junk box.

Puntos a favor:

I like that you are easily able to create HTML emails and if you don't know HTML, they have ready-made templates that you can use where you can just plug and send. I also like the rate of deliver where emails are going to inboxes and not junk mail - makes for better metrics when you look at opens and clicks.

Puntos en contra:

The ability to copy and paste a URL to create a new HTML message does not always work/format the way I'd like sometimes, but I do like that ability.

Customer service is nice/helpful, the platform is user friendly.

Puntos a favor:

The platform is user friendly for people who aren't as versed in HTML. You're able to easily create tables/borders. The service is relatively fast. We pay for an account so we have an account manager that is able to assist us whenever we need.

Puntos en contra:

Their new drag/drop platform isn't able to create any template you'd like so we have to continue using our old templates.

Long-time subscriber and plan to be one much longer.

Puntos a favor:

It's fast and easy to use, which means it makes my life easier. From plain text, to HTML, to HTML templates, its' all there at my fingertips.

Puntos en contra:

You can't add attachment files to the email. Sometimes sending a pdf file would be helpful for a client, or a pic, but you cant. That needs to be made possible.