Opiniones de Constant Contact

Buena plataforma de envío de email marketing si te preocupa el presupuesto

Comentarios: En algún proyecto lo hemos elegido en vez de Mailchimp, para cambiar y por que es algo más económico. Hace el trabajo básico, pero no puedes pedirle demasiado sin encontrar problemas.

Puntos a favor:

Muy similar a lo que otras herramientas de marketing pueden hacer sin problemas. Creación de campañas utilizando un editor visual, creación de encuestas, A/B testing, etc.

Puntos en contra:

Creo que las partes más negativas son la atención al cliente, que no soluciona casi nunca un problema en una interacción, y por otro lado en algunos casos hay problemas al mostrar emails en dispositivos móviles (responsive), y exportar un email en HTML puede ser problemático. Por último, a la hora de integrar técnicamente con algún sistema, puede ser complicado.

Aplicación excepcional para el marketing por correo electrónico

Comentarios: En general, Constant Contact es una herramienta de marketing por correo electrónico confiable y eficaz que recomiendo a cualquier negocio que desee mejorar su estrategia de marketing por correo electrónico y llegar a más clientes potenciales.

Puntos a favor:

La plataforma es muy fácil de usar, lo que significa que puedo crear correos electrónicos atractivos y personalizados en cuestión de minutos. Además, me encanta la forma en que puedo administrar mis listas de contactos y segmentarlas según diferentes criterios, lo que me permite enviar mensajes específicos a grupos de personas con intereses similares. La integración con las redes sociales también es excelente, lo que me permite compartir fácilmente mis campañas en diferentes canales y llegar a más personas

Puntos en contra:

Un posible inconveniente es que algunas de las plantillas de correo electrónico predefinidas pueden resultar un poco anticuadas, y la herramienta de diseño puede ser un poco limitada en cuanto a opciones de personalización.

Herramienta fácil para email marketing

Comentarios: Ha sido una experiencia satisfactoria.

Puntos a favor:

Definitivamente es una de las herramientas más fáciles de utilizar para la creación de campañas de email marketing

Puntos en contra:

Tal vez el punto débil de esta plataforma es el contacto con el área de atención a clientes ya que al estar en EU, es complicada la comunicación

La herramienta que siempre usamos para mail marketing

Comentarios: Estamos muy contentos usando Constant Contact y esperamos seguirlo usando

Puntos a favor:

Su facilidad de uso y nivel de soporte nos han sorprendido gratamente, pero también la posibilidad de armar y enviar encuestas tipo preguntas con secuencia lógica, para evaluar el desempeño de nuestro personal y servicios.

Puntos en contra:

Su esquema de cobranza no es lo mejor, y resulta más caro que la competencia

Gestion de email marketing

Comentarios: Nuestra empresa tenia que promocionar una campaña, y decidieron hacerlo via email. Yo ya habia usado Constant Contact en otras oportunidades con otros clientes, asi que recomende la plataforma. Fue perfecto para nuestras necesidades.

Puntos a favor:

El programa es muy facil de utilizar y muy intuitivo. Ademas la plataforma asegura el envio y entrega del email, mas el seguimiento de estadisticas.

Puntos en contra:

El software en general me ha gustado mucho. Creo que si tuviera que sugerir alguna contra, seria que si bien ofrece variados templates, se necesita un conocimiento basico de programacion html/css para personalizar esos templates. En mi caso soy programador y no me afecta, pero he tenido pedidos de ayuda de gente que les resulta dificil la personalizacion de los templates

Revisión de Constant Contact

Puntos a favor:

Constant Contact es increíblemente fácil de usar, con sus vistas organizadas de lista/calendario, carpetas y funciones de administración de listas.

Puntos en contra:

La capacidad de etiquetar otras páginas en la sección de publicación de redes sociales necesita mejoras. Sería genial si pudiera completarse automáticamente como los sitios de redes sociales.

Email Marketing

Comentarios: ES muy práctica y efectiva esta herramienta para el email marketing.

Puntos a favor:

Es una herramienta muy efectiva para el inicio de campañas de email marketing, tanto como de resultado y analisis de datos recogidos e información de las campañas.

Puntos en contra:

No hay malas indicaciones o recomendaciones.

Constant Contact la elección perfecta para su sistema en la empresa

Comentarios: Con estas funciones la empresa tiene mayor comunicación con los correos y el marketing que ayudado mucho a la empresa

Puntos a favor:

Me gusta porque hay un orden en la funciones y se manejan mejor los email de la empresa

Puntos en contra:

Las funciones son buenas para la empresa

Lo que dificulta la herramienta es el nulo acompañamiento

Comentarios: Utilizamos el producto poco tiempo ya que no era funcional para nosotros el tener que estar llamando a USA o esperar años a que alguien nos atendiera en español.

Puntos a favor:

Me gustó mucho que sea una herramienta confiable en cuanto a las estrategias de email marketing

Puntos en contra:

Que al ser una empresa americana, su sede está allá y el soporte técnico es horrible. Sí tienen un call center en español pero aún así contactarlos está súper complicado

Constant contact y tu vida será fácil

Comentarios: Se resuelve dar seguimiento a las campañas de correo y quien contesta y quien no

Puntos a favor:

Sus funciones para campañas masivas e interactivas

Puntos en contra:

Al importar adecuar los campos es tedioso

De las mejores aplicaciones en su tipo

Puntos a favor:

Muy fácil de usar a pesar de tener tantas opciones útiles para enviar correo masivo. Es muy fácil de subir tus contactos. La herramienta para elaborar tu correo es increíble, con muchas opciones y plantillas muy fácil de usar. Es un producto super maduro y siempre a la vanguardia. También me gusta mucho que tiene una opción para quienes no tenemos el recurso necesario para las opciones de pago, pero que tiene todo el potencial de la herramienta.

Puntos en contra:

No hay algo en específico que no me guste. Lo que sucede es que existen otras herramientas con características muy similares que tienen un menor costo. Algunas incluso de un solo pago.

Notificaciones seguras

Puntos a favor:

Es rapido privado y seguro no da tanta vuelta y es privado

Puntos en contra:

Su publicidad es un poco insistente cuando se trata de que lo conozcan mas

Best email marketing products for small businesses

Comentarios: Constant Contact has been our team's favorite platform to use for email marketing. We are a small company, so we cannot speak for large businesses, but for us, it has been perfect to reach our 10,000+ person audience on a regular basis, as well as incorporate landing pages and gain more subscribers.

Puntos a favor:

Constant Contact was our top choice for two reasons. 1. Emails are more customizable than other platforms. You can move elements side to side which you can not do on a handful of competitors' platforms. This was huge for us as the look and style of our email are extremely important. 2. Constant Contact offers the ability to create landing page sign-up forms. Total game changer and incredibly easy to create!

Puntos en contra:

Frequently the platform slows or errors and the text editor covers the text box we are working on. To fix it, we have to refresh the page and likely lose our work.

Unbelievably poor support

Comentarios: Absolutely horrible

Puntos a favor:

They have a fantastic idea but find it someone else.

Puntos en contra:

Their support and you are just a number there. I had trouble importing contacts (which I paid someone else to fix). Customer service was supposed to have the premium support package because of the number of contacts. If this is the upper tier support I can't imagine how they treat the small contact list. Let me just say this wasnt just one attempt. We tried for weeks. It just shouldnt be this hard. Where I went to took me 2 days

Constant Contact Review by Jen

Comentarios: After 2020 we were forced to focus on merchandise sales and rely heavily upon their success. Constant Contact made a positive impact and helped keep us afloat.

Puntos a favor:

Constant Contact is a prominent brand in the email marketing business. A multitude of integrations are possible (Google, Microsoft, and Zoho products, Shopify, WordPress, Purplepass Ticketing, ETC.) The power to launch a large campaign and see results quickly has to be the best feature of CC for us.

Puntos en contra:

Constant Contact sways towards the mid to high end of the price spectrum. The premium plan (which you must purchase to remove the CC logo) is absolutely on the high end. Ease of use isn't perfect yet.

Constant Contact: The Complete Email Marketing Solution for Your Business

Comentarios: Constant Contact is easy to use, even for those with limited technical experience, thanks to its intuitive drag-and-drop interface and library of customizable email templates.Constant Contact's lead capture tools, including signup forms and landing pages, which make it easy for businesses to grow their contact lists and reach more potential customers.Another benefit of Constant Contact is its robust reporting and analytics features, which provide businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.

Puntos a favor:

1.Email Templates: Constant Contact provides a wide range of customizable email templates that make it easy for businesses to create professional-looking email campaigns.2.Contact Management: Constant Contact's contact management system allows businesses to easily manage their email lists, segment their contacts, and target specific customer groups.3.Lead Capture: The lead capture feature allows businesses to capture leads from their website and social media channels and add them to their email list.4.Reporting Analytics: Constant Contact's reporting analytics provides businesses with valuable insights into the performance of their email campaigns, allowing them to make data-driven decisions about future marketing investments.5.Integrations: Constant Contact integrates with a wide range of third-party tools and services, including CRM software, social media platforms, and eCommerce platforms, making it easy for businesses to integrate email marketing into their existing workflows.Overall, the user-friendly interface, lead capture tools, email templates, reporting analytics, and customer support are some of the most impactful features of Constant Contact. The product is generally considered to be easy to use, and the integration with existing business processes is seamless, making it a popular choice for businesses looking for a comprehensive email marketing solution.

Puntos en contra:

1.Limited Design Flexibility: Some users have reported that the design flexibility of Constant Contact's email templates can be limited, making it difficult to create highly customized designs.2.Pricing: Some users have reported that Constant Contact's pricing can be higher compared to other email marketing solutions, particularly for businesses with larger contact lists.3.List Management: Some users have reported that the list management features in Constant Contact can be challenging to use, particularly for businesses with large and complex contact lists.4.Limited Automation: Some users have reported that Constant Contact's automation capabilities are limited compared to other email marketing solutions, making it difficult to create complex automated campaigns.5.Limited Integrations: Some users have reported that Constant Contact's integrations with third-party apps and services can be limited compared to other email marketing solutions, making it difficult to seamlessly integrate with existing business processes.

Constant Contact: Still a good option for nonprofits!

Comentarios: Overall, despite my one negative experience, I still recommend Constant Contact as the go-to email marketing tool for nonprofits. It's affordable, widely used, looks good enough, has solid list management & analytics, and has decent customer service (aside from the one experience I described) with an instant chat option I've used many times.

Puntos a favor:

As one of the longest-running email marketing tools out there, Constant Contact has gone through some growing pains over the years as it updated its design tools and features to get more in line with the newer competitors coming out, but I think it's still one of the best options for nonprofits. It may not be the cheapest option anymore, but the price is still reasonable compared to some other competitors, and they seem to have added way more features at the basic subscription level, like social media management.The email templates aren't the *best* looking out there, but they have become more modern-looking over time and are mobile-responsive. Many people don't realize that many of those beautiful emails you receive from big companies are not accessible to people with low vision who use screen readers or who don't have images displaying for various reasons (older email providers, slow internet, strict work email accounts that don't allow images, people being too busy to click on the "display images" button, etc.). This is because the majority of those emails are basically just a bunch of images with text in them, not text within the actual body of the email (which is what screen readers can read, and what shows up when images are disabled). Nonprofits in particular must be very conscientious about accessibility - sometimes your grant funding even requires it - so keep that in mind!Deliverability, list/tag options, and customer service were all fine (see 1 exception below).

Puntos en contra:

This was several years ago now, but at a previous organization (a very small nonprofit with a budget of less than $500k and only 1.5 staff working on communications & fundraising), our account was reported as spam, and I didn't appreciate the way we were treated by customer service after that happened. They were borderline rude and treated us like we were intentionally spamming people, when it was clearly the result of either our small, overworked staff not having the knowledge of best practices in list management (e.g., not removing bounces regularly enough) or the fact that we simply had a somewhat ornery, older donor base who tend to report emails as spam rather than just unsubscribing. (Ugh.) I felt it was clear what had happened given the kinds of emails we sent (monthly e-newsletters and occasional event invitations and donation campaigns, no more than 1x week) and there was no justification for treating us like we were the same as scammers sending spam about Viagra to unsolicited lists. They didn't offer us any flexibility or even sympathy, and temporarily shut down our CC account until we did an opt-in campaign to confirm we had permission to send emails (even though we did only send emails to folks who had opted in previously). It was about a month before our largest fundraising event of the year, so this was a huge issue. I understand they must follow anti-spam rules, but the experience really sucked. A little kindness would've gone a long way here!

Gets the job done for the most part.

Comentarios: Thanks to Constant Contact, my team is effectively engaging with our customers and sales leads through mass emails. Thus enabling us to maintain audience interest and interaction, while also tracking the effectiveness of our email marketing strategies in real time.

Puntos a favor:

I absolutely adore the convenience of sending emails, creating automated campaigns, building landing pages, and more with Constant Contact. One of my favorite aspects is the ability to easily customize and automatically schedule newsletters to be sent to our target audience at specific intervals. Additionally, the tracking feature for opened emails is also incredibly useful. Not only is Constant Contact user-friendly and simple to navigate, but it offers an abundance of outstanding features and integrations.

Puntos en contra:

While Constant Contact is an exceptional platform for email marketing, there is some room for improvement in terms of integration with third-party software. Currently, the platform only offers integration with the most commonly used mainstream software products in our office. As a result, we are forced to use third-party workflow automation platforms, such as Zapier, to connect Constant Contact with our other tools. It would be great if Constant Contact could expand its integrations to include a wider range of software, which would streamline our workflow and save us valuable time.

All-in-one Email Marketing Solution - A Review of Constant Contact

Comentarios: Despite the pricing and analytics drawbacks, I found Constant Contact to be an effective email marketing solution that provides all the necessary tools for creating and tracking successful email campaigns. The platform's intuitive interface and wide range of features make it a top choice for businesses of all sizes.

Puntos a favor:

I found Constant Contact to be a robust email marketing solution with a wide range of features that are easy to use, even for beginners. The email builder and pre-made templates make it simple to create professional-looking emails, and the automation features, including triggered emails and list segmentation, help to increase engagement rates.

Puntos en contra:

Analytics and reporting features could be more detailed.

Constant Contact review

Comentarios: The customer service team is also helpful and always willing to assist with any questions or issues I have. I appreciate the variety of tools and templates that are available and the ability to customize them to fit my needs.

Puntos a favor:

I find Constant Contact to be incredibly useful for helping businesses reach their goals due to the wide range of features it offers. It has a drag-and-drop editor for designing beautiful emails, integration with social media, as well as comprehensive tools for building and tracking campaigns, creating newsletters, and managing email lists. Plus, the detailed analytics and reporting capabilities enable me to monitor the success of my campaigns and make adjustments as needed.

Puntos en contra:

I have no problems with Constant Contact apart from the difficulty of separating an email address from the main account.

Best Website Builder

Puntos a favor:

Creating beautiful and fun emails for my list of people. I love that you can schedule when you want the email to be sent. But there is so much more one can do such as event registration and websites.

Puntos en contra:

The only con to constant contact is customer support. It is a bit difficult to reach them at times even though they have many articles to help you out. They do offer chat support, but sometimes it's easier or more helpful to be able to speak with someone.

Ease of use for Small Shop

Comentarios: The team was great in getting us set up as non-profit with reduced pricing. Using their analytic tools for our website and social media has been an added benefit for us.

Puntos a favor:

Constant Contact is easy to learn, use and gather reports. The functionality is great and helps eliminate duplicating work. We love the ability to drop in a you tube video, conduct surveys and gather RSVPs.

Puntos en contra:

Only frustrating part is being signed out of account, but still being able to make changes. You don't know that your time has expired until you go to save the changes.

Poor Service - We Quit and Switched

Comentarios: Easy software, but many features gave us problems, and the customer service response was terrible. We switched providers as a result.

Puntos a favor:

In the early days of using this type of mailing software for subscription based newsletter campaigns, CC was at the top of its game and most popular. We chose it for that reason, and did it automate and streamline the process of sending email campaigns, however, the problems with CC falsely penalizing for spam caused us to switch providers.

Puntos en contra:

We imported a significant subscription list which we gathered over several years. When sending a campaign upwards of 5K to 6K, there are going to bad addresses or people which decide they no longer want the content. Fair enough, however, we had a double-opt-in platform in place, and send a campaign 1x monthly. There are always going to be individuals who hit "spam" on email platforms, such as Gmail, because it's a fast way to unsubscribe and delete. This happened enough times, with just 2-3 people (out of thousands) using the Gmail spam report, that CC began to throttle and limit our service. We sent, time and time again, evidence of the double-opt-in from a particular group of spam reporters, to show we don't send unsolicited email -- ever. CC would remove the throttle, but it happened enough times that we grew irritated. If CC made it easier to unsubscribe, and Gmail made it not easier to hit a "spam" button instead of an "unsubscribe" button from CC, we wouldn't have had the issue. We felt the customer service was poor and unfair given the extremely low percentage of those who clicked "spam" (2-3 individuals) out of 5-6K recipients on a given campaign. We closed our CC account, switched, and never had the same problem with the follow-on provider, who took better care of us, and, our readers.

Excellent Experience With Constant Contact!

Comentarios: Overall, I have had a great experience with Constant Contact. It is the perfect solution for managing my email marketing campaigns, and I have been able to get great results with the software. Customer service has been excellent, and I would definitely recommend Constant Contact to others.

Puntos a favor:

Constant Contact is a great tool for those looking to manage their email marketing campaigns. The software is easy to use and provides lots of features to help make the process of designing and sending emails a breeze. The customer service is also top-notch and always available to answer any questions or concerns I may have.

Puntos en contra:

While Constant Contact is a great tool, I have noticed that the prices can be a bit on the high side. Some of the features are quite costly, and I feel like I am paying for services that I may not always need.

Bulk Email Marketing At Its Best

Comentarios: I like using Constant Contact and the experience has been good especially with bulk email sending.

Puntos a favor:

1. Constant Contact makes it easy for me to send bulk email that goes straight to inbox and that what got me entangled with it. 2. I noticed a very rare feature that Constant Contact have that many other doesnt have. Constant Contact, allows me to collect donations from people. Many of the clients i have helped setup Constant Contact like the donation feature part so much too. 3. Constant Contact allows me create absolutely any kind of form that is needed for my list building.

Puntos en contra:

Constant Contact doesnt have a free forever basic plan. Although they give first month free but I think they should have a plan for small businesses starting out who cannot afford their $20 a month.