Opiniones de POS Nation for Retail

Life made easier

Comentarios: This system has benefited us so much at McDonals, because it helps keeps us organized and up to date with everything that we may need help with or inventory on. It also makes it a lot easy for our crew too.

Puntos a favor:

The most that I like about this software is that I am able to manage everything on this system at McDonald's. I can check times, check products and look at all the orders that had came through that day. Also with this system you are able to do schedules and make sure that the inventory is put in. With this system you can do just about anything even knowing the total sales for that day and month. This system helps keep everything together.

Puntos en contra:

The only thing that I did not like was the fact that sometimes when I was trying to do an order, it automatically started rebooting itself and doing an update. It did not happen too often.

POS Nation Review

Comentarios: I have enjoyed using POS Nation. With each fix or call to the tech team, I learn the system more and more. The POS Nation employees have been wonderful, and the hardware has held up well for the time we have had it.

Puntos a favor:

I enjoyed the setup process. The instructor was great to work with, and very informative. The features within the system fit just about any scenario we run into. The ease of learning the system was also a relief.

Puntos en contra:

I will occasionally run into issues finding the correct reports to run for specific information. Also, I have experienced "speed" issues with the system taking many seconds to finish transactions and open the drawer. However, both of these issues are resolved fairly quickly after calling customer support.

CAP for Grocery store

Puntos a favor:

The promised ability to use my existing hardware which was not possible with any other grocery specific POS program.

Puntos en contra:

It was not specific to the grocery industry and is not flexible in changing to changing needs within the grocery industry. For example, when an additional tax was imposed for telecommunication cards this program did not have the ability to differentiate it which would be required in order for me to report taxes to the state. Also, my own personal, custom gift cards cannot be processed through the system nor can I scan and process Major gift cards through this program.

Wonderful Step By Step Guidance

Puntos a favor:

[SENSITIVE CONTENT HIDDEN] , our delightful Customer Success Manager, has been by our side since day one helping us get our new POS system up and running. We have found the software rather intuitive and easy to use so far.

Puntos en contra:

Right now I am having a difficult time getting data I need from the Reports. This may be due to my inexperience with the new system.

sPORTING GOODS

Comentarios: Love it

Puntos a favor:

The point of sale is easy to use. Reports are great..

Puntos en contra:

It kicks you out often but you can get rite back in. The inventory is complicated way to many steps

I could not have asked for a better system and company!

Comentarios: My overall experience with POS nation is probably one of the best experiences I’ve had with another company. From day 1 everyone that I have spoke with at that company has done nothing but go above and beyond to help in any way they possibly can with anything that I needed. Their customer service skills were amazing. And that’s very hard to find these days. Every employee that I spoke with was not only extremely nice and amazing and helped with anything that i needed but you could tell that they all worked for a great company and took great pride in the company that they worked for. Which is also very rare these days. I have nothing but amazing compliments for this company! From the bottom to the top! I’m so impressed with

Puntos a favor:

What I liked most about this software was pretty much everything. From the price, the free installation, the iCloud monthly service, the 24/7 help line, and the overall easiness of the system. Everything was customized for the products we sell. If there wasn’t a barcode, you could easily make your own button for the product. The ID option is amazing, it helps the employees on checking IDs for the sale of beer and cigarettes. The time clock for clocking in and out is very helpful as well. Along with the end of day report and all the statistics that it helps break down.

Puntos en contra:

Your system is amazing and truly the only con I could actually think about would be to have a bigger font option on the screen or bigger square options on the main screen.

Tech Support

Comentarios: CAP POS is great to use but I notice they are few little things as end user myself, we need tech support to help us get though some of glitch & add-on products to the POS sooner & less wait time.
I am always please & special thanks to [SENSITIVE CONTENT HIDDEN] , he have always help solve all issue I encounter in just one call, his knowledge of this software is second to none.

Puntos a favor:

We have been using Cap software for many years & I found it's easy to use, it have many options available that business manager would love to explore it for their business. I hope CAP will post more video in how to explore all the great feature in it.

Puntos en contra:

I can't find much of what I like least about this software but I do hope the wait time for tech support is shorter, retail business POS can't be down for too long customers have least patient when system have a glitch and tech support can't be reach right away.

Amazing Product!!

Comentarios: This system and the staff have been extremely beneficial to our business, here in Canada. They helped through the purchasing, setting up, and operation of the system without rushing me and only stopping after I was satisfied. Before POS Nation, we were using an old analog cash register that only had new items and used items as categories (the only new items we carry are mattresses), leaving no information as to what we sell in what quantities or values. Now, we can see how many of what we sell and when. This is very important to us and will be a very good aid for as to what donations we will be seeking more or less of.

Puntos a favor:

The system's best feature is its customizability. Being a used furniture store that also deals with antiques, appliances, collectibles, tools, and pretty much everything except for clothing, we needed a system that we could adjust on the go since our inventory is always changing. We've been using this system for about 3 months now and even today, I'm still making adjustments multiple times a week. My volunteers caught on to its use very quickly, even considering the changes that I keep making to it.

Puntos en contra:

The two things that I don't like is the inability to remove payment options buttons, such as EBT or Gift Card, as we don't use those methods and I would like to have a 3rd column of TS Lookup. The first on the left brings up the three on the right. I wish it could do sub-categories. For example, if we sell a mattress I'd like another row to pop up and ask if it's new or used and the third to then ask which size, material, etc.

POS

Comentarios: We use this for detail business reporting also it has all features

Puntos a favor:

It has a great detail reports also it is very User friendly

Puntos en contra:

It has two sale rate reports and point of sale system

So helpful

Comentarios: Very good. I've used other softwares and they generally have not held up as well as POS.

Puntos a favor:

We used this software daily when I was working in restaurants. It made it so easy to log in customers' items, print off receipts, and pay the bills.

Puntos en contra:

We had issues with it crashing occasionally, but that might have been our own servers and not necessarily the software's fault.

Would recommend POS Nation

Comentarios: I know that when I call I always have someone who can guide me and answer questions. That is very much appreciated. Our Customer Success Manager, [SENSITIVE CONTENT HIDDEN] has been wonderful through this experience. He has been kind and patient. We really appreciate the fact POS Nation is a US-based company and everyone we speak to is here in the US.

Puntos a favor:

All of our needs have been met with this pos system. We appreciate that the learning curve for the software was easy and the process of integrating with our existing business was efficient.

Puntos en contra:

I would like to see a printer that prints tags for outside use, such as a tree tag. At the moment we are printing onto a smaller tag and sticking them to the tree tags.

Divey is the most knowledgeable person I’ve dealt with

Comentarios: Excellent. Smooth and simple.

Puntos a favor:

It’s simplicity and the fact divey can resolve any issues. Excellent conversion process.

Puntos en contra:

Nothing at all. Everything is easier and better

Great system for the Money

Comentarios: I have spent the most part of a year researching most if not all the different POS systems out there. Though there are other systems that would fit my business model, the down fall is a lot of them are cloud base. With the lack of internet available in Alaska I need a system that I could use without total reliance on the internet. POS Nation was the best application for my needs. I was able to purchase everything I needed to operate my business, I 'm currently operating two stations with a third acting as my storage and back up system that was purchased locally for that purpose. Take the time needed to properly setup this system, the data you can get form this software will greatly assist you in making decisions in maintaining and growing your business.

Puntos a favor:

CRE is a good program for the kind of business that I run. I recently purchased a grocery/liquor store which has a RV park and small hotel that I have been able to manage through the software. It was a lot of work setting up inventory, and incorporating the RV/Hotel to make it work with the system but with due diligence and with the great support POS provides has made managing my business far easier then it would be without it.

Puntos en contra:

​I have had only minor issues with the hardware for example the key boards that are sent with the system are not worth the box that the were sent in had to replace them with in a month of receiving them. The keys stick and get stuck and not everything can be done efficiently through a touch screen. The back office program is a great program with good reportage, but working with purchase orders need some work. The creation of a PO doesn't work with real world situations. Once generated the can't be adjusted when faced with stock outs or quantity changes. So I don't us it to generate my orders with vendors, more so for receiving my orders. Again these are just minor issues. Again the reportage you get form the system is very informative and allows you to efficiently manage your day to day, monthly and yearly reportage.

Review of Personnell

Puntos a favor:

The customer support team, in particular [SENSITIVE CONTENT HIDDEN] has been awesome. [SENSITIVE CONTENT HIDDEN] was fantastic with getting my problem solved as quickly as she did. I hope that she answers any future calls we need to make.

Puntos en contra:

Inability to add surcharge for credit card/debit purchases. Our credit card processing is through Payment Depot/First Nashville and the need to go to a separate screen and hit another key, while our customer is waiting is cumbersome and not efficient, either time wise or financially. We have been told that this is due to us using First Nashville, but it is hard to believe that a processor of this size is not set up in your system for this to be handled. Please feel free to contact me for further response.

[SENSITIVE CONTENT HIDDEN] WORKED WITH ME TODAY

Puntos a favor:

[SENSITIVE CONTENT HIDDEN] TOOK HIS TIME AND ADDRESSED ALL ISSUES I HAD ON MY 4 STATIONS. LUCKILY HE WAS ABLE TO CORRECT ISSUES THAT WAS CAUSING MY SYSTEMS TO CRASH. HE WAS VERY PLEASANT AND TOOK TIME TO EXPLAIN EVERYTHING TO ME. HE WAS VERY HELPFUL AND IF NEED BE I WOULD LOOK FORWARD TO WORKING WITH HIM AGAIN...OTHER REPS SHOULD FOLLOW PATTERN..THANKS

Puntos en contra:

SOMETIMES IT CRASHES....SOME AGENTS LEAVE ME WITH A BACKUP FROM 2017 WHICH IS CONSIDERED CRAZY BECAUSE WE ARE IN 2020...

Broad range, excellent service.

Comentarios: POS Nation has some of the best customer service I've come across. 24 Hour (I think anyway) technicians available, and they even assigned one person to be our contact guy for setting up the new system. He was an invaluable resource when we were just getting started. While not every technician is familiar with every POS System, they are knowledgeable enough to help solve most minor issues, or set up a call-back appointment for the next day with another agent. Could not be happier with POS Nation and their support.

Puntos a favor:

I am using RPower POS System through POS Nation. This software is very in depth, almost overwhelmingly so. There is next to nothing you can't do through it and as far as POS Systems I've used throughout my career, is easily the most broad and intricate software I've ever seen. RPower comes highly recommended especially if you have a complex or large menu.

Puntos en contra:

It's range of features and capability are so immense that at times it seems almost intimidating. I have been using it for nearly 4 months now and I'm figuring new things out every day. Sometimes confusing to do what one would imagine to be a simple task, until you figure out all of its various quirks and commands. If you have a small or very simple menu, I would suggest a smaller and simpler POS System.

owner

Comentarios: Really enjoy all the technical support team really listen to my needs and problem solve for my business. Make great suggestions for my operating system. I like that all my needs are in one shop.

Puntos a favor:

Step by step walks you through.easy to enter product. Easy to review stock of inventory. Manage Report from year to year. Clock in clock out. Accounting purposes, great best sellers. Times of day busy

Puntos en contra:

The return process. Not able to print reports of items when you enter them.

Best POS For Liquor Store.

Puntos a favor:

Easy to operate and maintain POS . [SENSITIVE CONTENT HIDDEN] are best in team.

Puntos en contra:

Only future it has to be add like Daily Journal Reports so you can see whole day details.

POSNation Review

Comentarios: Inventory is a breeze and balancing is a breeze!

Puntos a favor:

The ease of use! I, the owner, and my staff love how easy it is to ring up customers!

Puntos en contra:

I did not have any adverse things to say! It’s perfect!

In Brief

Puntos a favor:

Too busy to go into detail. Works fine for what we need

Puntos en contra:

So much for a quick review process... A little clunky for linking products

GREAT PRODUCT AND SERVICE

Comentarios: WE HAVE HAD A GREAT EXPERIENCE WITH THIS COMPANY SINCE WE BOUGHT THE SOFTWARE. IF I EVER HAVE ANY ISSUES, POS ARE ALWAYS THERE TO HELP ME.

Puntos a favor:

I LIKE THE EASE OF HOW THE SYSTEM WORKS. IM VERY IMPRESSED WITH HOW WE CAN KEEP UP WITH INVENTORY MUCH BETTER THAN BEFORE.

Puntos en contra:

HONESTLY I HAVE NO DISLIKES WITH THE SOFTWARE

I worked as a server at multiple establishments that utilized a POS system.

Puntos a favor:

This software allowed efficient customer service and quick delivery of quality product. It allowed the staff to communicate orders efficiently to the kitchen.

Puntos en contra:

There really weren't many cons associated with this software.

NEW SYSTEM

Comentarios: [SENSITIVE CONTENT HIDDEN] AND THE TEAM OF TECHS ARE EXTREMELY KNOWLEDGEABLE. IT WOULD BE NICE IF THEY WOULD SHOW ME WHAT TO DO INSTEAD OF LOGGING IN TO MY SYSTEM AND DOING IT FOR ME.

Puntos a favor:

THE FUNCTIONALITY OF THE SYSTEM IS NICE.

Puntos en contra:

I WOULD REALLY LIKE TO HAVE DAILY EMAIL NOTIFICATIONS WHEN STOCK ITEMS HIT ZERO. THIS IS CRUCIAL TO ANY BUSINESS I WOULD THINK.

Cash Register Express Review

Comentarios: tech support is awesome.

Puntos a favor:

user friendly. Easy to run reports and set up menu items. Easy for the staff to use

Puntos en contra:

wish some things could be customized for the individual business

Extremely helpful, patient and courteous support technicians, sales reps and accounting reps

Comentarios: No problems whatsoever.

Puntos a favor:

User friendly. We are a culinary school, so the training mode is very useful.

Puntos en contra:

a bit hard to figure out how to completely void guest checks and set up dining room tables